WE HAVE BEEN DEALING OUR CHEVY TRUCK NOT STARTING FOR UP TO 3 YEARS NOW. IT WAS TAKEN TO PILES CHEVOLET IN DRY RIDGE, KY. THEY SAID IT WAS THE STARTER, IT WAS REPLACED, FOR A SMALL FEE OF $550.00 BUT WE WERE NOT ALLOYED TO SEE THE OLD ONE. THE PROBLEM CONTINUED, AND CONTINUED. AAA WAS CALLED MUILTIPULE TIMES. A RETUALE OF HITTING THE TOP OF THE STEERING COLUME, RUNNING THE GEAR SHIFT UP AND DOWN SEVERAL TIMES, IT MAY START. ANOTHER TRIP WAS MADE TO ANOTHER DEALERSHIP IN THE AREA, IN MARCH OF THIS YEAR. WITH A COST OF OVER $800.00. JUST TO TURN AROUND A FEW DAYS LATER THE SAME THING. A CALL WAS MADE TO THEM, WELL YOU HAVE TO BRING IT BACK IN, BUT IT WANT START. GIVE ME A BREAK. WEEKS PASSED. FINNALY AT THE END OF OUR ROPE. WE RETURNED TO THAT DEALERSHIP. JUST TO BE TOLD THERE WAS NOTHING THEY COULD DO. MANY APPOINTMENTS, CLASSES AND JUST SPECIAL THINGS WERE MISSED BECAUSE THE TRUCK JUST WOULDN'T START. EACH TIME AAA WAS CALLED THEY WOULD SAY "IT IS NOT THE STARTER". TUESDAY JUNE 23RD A JOB INTERVEIW WAS A REAL PROBLEM, THE TRUCK WOULDN'T START. A FAMILY MEMBER WAS CALLED WHICH CAUSED THEM A PROBLEM. MY WIFE FINALLY GOT IT STARTED AND WENT STRAIGHT TO PILES AGAIN FOR THEM TO CHECK IT OUT, JUST TO BE TOLD I'M SO SORRY WE CAN'T DO THAT. ONE SAFETY PROBLEM WITH THIS IS I STARTED IT AFTER 55 MINUTES OF AGONY THE TRUCK WAS STARTED WITHOUT PUTTING MY FOOT ON THE BRAKE. THIS MEANING IF A CHILD OR ANYONE COULD NOT REACH THE PETALS COULD POSSIBILY START THE VEHICAL. I HAS BEEN "PASS THE BUCK SO MUCH" IT'S MIND BOGGELING. OUR NERVES ARE JUST PASSED ALL THIS. THIS SOUNDS LIKE A COMPANY PROBLEM THAT WE CAN'T GET ANSWERS FOR. THIS JUST LIVE WITH IT "ATTITUDE" IS TOO MUCH!!!.
- NHTSA ID
- 10730508
- Incident
- Mar 15, 2011
- Mileage
- 87,500 mi