2000 Chevrolet Silverado Steering Problems

TL* THE CONTACT OWNS A 2000 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING 10 MPH OVER A SPEED BUMP WHEN A CLUNKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 67,000.

NHTSA ID

10436390

Incident

May 1, 2009

Mileage

65,000 mi

I OWN A 2000 CHEVY SILVERADO. THE UPPER INTERMEDIATE STEERING SHAFT IS DEFECTIVE AND WAS REPLACED PER SERVICE BULLETIN 00-02-35-003J IN JAN. 2002. PROBLEMS WITH CHATTERS AND ERRATIC STEERING PERFORMANCE HAVE CONTINUED AND GM STATES THAT THEY PLAN TO CORRECT THE PROBLEM BUT NEVER HAVE. THEIR RECOMMENDATION IS TO GREASE THE SHAFT...WHICH ONLY HELPS FOR A FEW THOUSAND MILES AND THEN THE CHATTER AND ERRATIC STEERING PERFORMANCE RETURNS. IT'S A DISTRACTION WHICH DRIVING AND IN MY OPINION COULD RESULT IN AN ACCIDENT. I ALSO QUESTION WHETHER THE CURRENT SHAFT IS STRONG ENOUGH IN THE EVENT OF A RIGOROUS STEERING MANEUVER. GM HAS DRAGGED IT'S FEET ON THIS AND IT'S TIME AN OUTSIDE AGENCY LOOKED INTO IT AND INSISTED THAT GM RECALL THE VEHICLE AND DEVELOP A PERMANENT FIX FOR THIS PROBLEM. SUCH ERRATIC PERFORMANCE IN MY OPINION IS A DISTRACTION THAT COULD CONTRIBUTE TO AN ACCIDENT AND THE SHAFT COULD STRIP OR FRACTURE AS WELL IN CERTAIN SITUATIONS ACCORDING TO CERTAIN MECHANICS I'VE TALKED WITH. *JB

NHTSA ID

10165371

Incident

Jan 15, 2002

Mileage

25,000 mi

DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH THE STEERING AND BRAKES FAILED. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE PROBLEM WAS DUE TO A BROKE SHAFT IN THE POWER STEERING PUMP. THE POWER STEERING PUMP WAS REPLACED. THE DEALERSHIP WAS ALERTED. UPDATED 5/2/2006 - *NM

NHTSA ID

10155540

Incident

Apr 14, 2006

Mileage

83,000 mi

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT WAS DETERMINED THE POWER STEERING PUMP HAD FAILED. THE POWER STEERING PUMP WAS REPLACED BY THE CONTACT AND THE MANUFACTURER WAS ALERTED.

NHTSA ID

10154642

Incident

Jun 15, 2005

Mileage

29,000 mi

MY VEHICLE BECAME STUCK IN THE SNOW. ONCE I WAS ABLE TO GET MOVING THE POWER STEERING PUMP FAILED. BESIDES NOT BEING ABLE TO STEER THE PUMP ALSO ASSISTS THE BRAKES. I WAS UNABLE TO STOP THE VEHICLE FROM ROLLING, WITHOUT PUTTING THE VEHICLE IN PARK. THERE IS A CURRENT RECALL, # 05001, FOR THE SAME MODEL YEAR VEHICLE BUT MY VIN NUMBER IS NOT WITHIN THE RANGE.*JB

NHTSA ID

10150278

Incident

Feb 12, 2006

Mileage

74,000 mi

WHILE DRIVING 2000, CHEVROLET, SILVERADO AND COMING OFF THE EXIT RAMP FROM THE HIGHWAY VEHICLE LOST POWER ASSIST STEERING AND BRAKES. THIS ALMOST HAVE AN ACCIDENT AND R VEHICLE RAN OFF THE ROAD. IF THERE WOULD HAVE BEEN A VEHICLE NEXT TO CONSUMER'S VEHICLE HE WOULD NOT HAVE BEEN ABLE TO AVOID HITTING IT. WHEN I GOT THE TRUCK BACK HOME AND STARTED INSPECTING IT TO SEE WHAT HAPPENED. BEING A LICENSED TECHNICIAN I FOUND THAT POWER STEERING PUMP FAILED. HAVING ACCESS TO REPAIR INFORMATION WAS ABLE TO FIND GMC RECALL 205010 CONCERNING THE FAILURE OF THE POWER STEERING PUMP. WHEN CONTACTING TAYLOR CHEVROLET AND TALKING TO MIKE IN SERVICE DEPARTMENT WAS TOLD THAT THE RECALL DID NOT APPLY TO THIS VEHICLE, AND TO CONTACT GMC CUSTOMER SERVICE. THEN I CALLED GMC CUSTOMER SERVICE AND WAS TOLD THE SAME THING. THIS WAS THE EXACT SYMPTOM THAT THE RECALL STATED, BUT THEY TOLD ME IT DID NOT APPLY TO THIS VEHICLE. THIS FAILURE COULD HAVE CAUSED A SERIOUS ACCIDENT. SOMEONE SHOULD FIND OUT HOW MANY MORE TRUCKS WERE DRIVING WITH FAULTY POWER STEERING PUMPS BEFORE SOMEONE GOT KILLED.*AK

NHTSA ID

10148350

Incident

Jan 22, 2006

Mileage

69,322 mi

DT: CONTACT STATES AT LOW SPEEDS WHEN THE BRAKES ARE APPLIED THE VEHICLE LURCHES FORWARD. WHEN GOING AT FASTER SPEEDS AND THE BRAKES ARE APPLIED VEHICLE JERKS. THIS HAPPENS ESPECIALLY DURING THE WINTER. THE SERVICE DEALER STATED IT WAS THE HUBS. *AK CONSUMER ADDS THE RECALL TO REPLACE THE STEERING PUMP HAS MADE THE BRAKES FAIL CONSTANTLY AT LOW SPEED AND HAS CAUSED JERKING AT HIGH SPEEDS. *TT *SB

NHTSA ID

10121693

Incident

May 19, 2004

DT: SITTING STILL OR AT LOW SPEEDS THE STEERING WILL NOT TURN LEFT. IT BINDS UP TURNING LEFT.*AK

NHTSA ID

10123748

Incident

Apr 1, 2005

Mileage

86,500 mi

LOST POWER STEERING AND POWER BREAKS WHILE DRIVING VEHICLE

NHTSA ID

10122390

Incident

May 23, 2005

Mileage

54,200 mi

I WAS IN A HEAD ON COLLISION AND RECEIVED A COMPOUND FRACTURE TO MY RIGHT FEMUR BONE, 2 BLACK EYES AND FRACTURED RIBS DUE TO THE INACTIVATION OF THE DRIVERS AND PASSENGER AIRBAG MODULES, ALSO THE STEERING WHEEL BENT RESEMBLING AN AIRPLANE WHEEL. MY WIFE CHECKED THE INTERNET AFTER THE INCIDENT AND FOUND THERE WAS A RECALL FOR THE AIRBAG MODULE ON THE YEAR OF MY 2000 CHEVROLET SILVERADO TRUCK. WE WERE NEVER NOTIFIED OF THIS BEFORE THE INCIDENT, BUT ARE CURRENTLY RECEIVING UPDATES TODAY. DO NOT UNDERSTAND WHY WE WERE NEVER NOTIFIED OF THIS. THE TRUCK IS NOW IN A STORAGE YARD AND WE ARE AWAITING THE RESPONSE FROM THE INSURANCE ADJUSTOR.

NHTSA ID

10120946

Incident

May 6, 2005

Mileage

76,000 mi

I WAS BACKING OUT OF THE PARKING SPOT I HAD BEEN ALL DAY AT WORK AND THE PASSANGER FRONT WHEEL WOULD NOT STRAIGHTEN OUT. I COULD NOT PULL FORWARD OR BACKWARD, I WAS STUCK IN THE CENTER OF THE PARKING LOT. THEN HAVE IT TOWED TO A REPAIR SHOP TO HAVE IT LOOKED AT. THE TIE ROD HAD STRIPPED AND COME OFF. THE REPAIR PERSON TOLD ME THAT THE DRIVER FRONT ALSO WAS STRIPPED AND WOULD HAVE SOON FAILED AS WELL. THEY WERE BOTH REPLACED AND THE TRUCK WAS ALIGNED. THIS WAS AN UNEXPECTED EXPENSE, THERE WAS NO INDICATION BY MYSELF OR MY HUSBAND THAT ANYTHING WAS LOOSE OR COMING APART. I WAS ONE BLOCK AWAY FROM GETTING ON THE INTERSTATE TO GO HOME. AS I UNDERSTAND IT I COULD HAVE LOST CONTROL OF MY TRUCK HAD THE TIE ROD FAILED WHILE I WAS DRIVING.

NHTSA ID

10114828

Incident

Mar 18, 2005

Mileage

80,270 mi

I AM THE OWNER OF A 2000 CHEVY SILVERADO 2500 HEAVY DUTY TRUCK [XXX]MY TRUCK RECENTLY BECAME DISABLED DUE TO A MALFUNCTION OF THE POWER STEERING PUMP DURING THE COURSE OF NORMAL OPERATION. I WAS RETURNING HOME FROM RUNNING ERRANDS WHEN I REALIZED THE TRUCK WAS SUDDENLY DIFFICULT TO STEER. I ATTEMPTED TO SLOW DOWN AND DISCOVERED THAT WAS DIFFICULT AS WELL. I HAD NO CHOICE BUT TO DRIVE MY VEHICLE HOME IN THIS CONDITION. I UNDERSTAND THAT THERE IS CURRENTLY A RECALL FOR CERTAIN TRUCKS THAT CONTAIN SIMILAR OR IDENTICAL EQUIPMENT. I HAVE BEEN IN CONTACT WITH CUSTOMER SERVICE AND WAS INFORMED THAT MY TRUCK'S VIN IS NOT INCLUDED IN THIS RECALL. FOLLOWING THE CONVERSATION WITH A GM REPRESENTATIVE, I CONDUCTED FURTHER RESEARCH. FROM WHAT I CAN ASCERTAIN, THE TRUCKS THAT ARE INCLUDED IN THE RECALL HAVE THE SAME HYDRO-BOOST SYSTEM THAT MY TRUCK HAS. I FAIL TO UNDERSTAND WHY GM IS EXCLUDING A TRUCK FROM ITS RECALL THAT HAS THE SAME EQUIPMENT AND SAME CRIPPLING MALFUNCTION OF TRUCKS THAT HAVE BEEN RECALLED. I STRONGLY FEEL THAT FURTHER INQUIRY IS REQUIRED IN THIS MATTER. PLEASE REPLY AT YOUR EARLIEST POSSIBLE CONVENIENCE. I ANTICIPATE THAT YOUR INVESTIGATION WILL RESULT IN MY VEHICLE BEING INCLUDED IN THE RECALL. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

10114309

Incident

Mar 6, 2005

Mileage

105,728 mi

WHILE WORKING ON MY PROPERTY, I WAS DRIVING UP A HILL IN MY BACKYARD WHEN MY POWER STEERING WENT OUT WHILE I WAS PASSING THROUGH THE GATE OF MY FENCE ON MY PROPERTY CAUSING ME TO IMPACT THE GATE CORNER POST. BECAUSE I WAS IN A TURN EXITING THROUGH THE FENCE, I SUSTAINED A SUBSTANTIAL DENT TO THE LEFT SIDE OF MY TRUCK BED AND TO THE RIGHT PASSENGER DOOR. I JACKED THE FRONT OF THE TRUCK, THE STEERING WHEEL MOVED FREELY, NO DAMAGE TO THE FRONT END. I CALLED THE NEAREST DEALERSHIP WHICH WAS A GMC DEALER, THEY INDICATED THAT I PROBABLY HAD A POWER STEERING PUMP FAILURE. I BROUGHT IT IN AND THEY CONFIRMED THAT THE PUMP HAD FAILED. THEY HAD TO REPLACE THE PUMP AND FLUSH THE SYSTEM, AND HAD THE DRIVE BELTS REPLACED WHILE THEY WERE WORKING IN THE AREA. ALSO HAD THE DENT ON THE LEFT SIDE REPAIRED BUT DID NOT REPAIR THE DENT ON THE RH SIDE DUE TO THE COST TO DO BOTH SIDES.*AK

NHTSA ID

10110512

Incident

Aug 27, 2004

Mileage

15,000 mi

WAS BACKING A TRAILER INTO A BARN ON LEVEL GROUND ,POWER STEERING AND POWER BRAKES FAILED WITH NO WARNING. REPAIR HAS NOT BEEN DONE YET. *JB

NHTSA ID

10106311

Incident

Jan 10, 2005

Mileage

27,770 mi

WHILE DRIVING, THE CONSUMER HEARD A LOUD CLUNKING NOISE COMING FROM THE STEERING COLUMN. PLEASE PROVIDE MORE INFORMATION. *JB

NHTSA ID

10096604

Incident

Sep 6, 2004

Mileage

57,174 mi

WHILE STEERING CONSUMER NOTICED A LOUD POPPING AND GRINDING NOISE COMING FROM THE STEERING COLUMN. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT INTERMEDIATE SHAFT NEEDED TO BE REPLACED DUE TO LACK OF DRYNESS. BUT THIS VEHICLE WAS NOT ON RECALL. *AK

NHTSA ID

10095428

Incident

Oct 7, 2004

CONTINUED KNOCKING FROM STEERING COLUMN. TRUCK WAS TAKING TO DEALER UNDER WARRANTY WHERE THE CLAIMED THAT THE NOISE WAS FROM THE UPPER INTERMEDIATE SHAFT LACK OF GREASE. THEY THEN GREASED THE SHAFT WHICH WORKED LONG ENOUGHT TO TAKE THE CAR OUT OF WARRANTY. NOW THE KNOCKING IS BACK AND GM NOW SAIDS THAT THE SHAFT THEY GREASED NEEDS TO BE REPLACED WITH AN UPDATED ONE. ALL GM DID WAS TO RIGGED THIS STEERING SHAFT LONG ENOUGHT TO TAKE IT OUT OF WARRANTY. THEY NOW WANT SEVERAL HUNDRED DOLLARS FOR REPAIRS. ALSO THE ENGINE IN THIS TRUCK KNOCKS AND PINGS LIKE A DIESEL. I HAVE TO USE PREMIUM GAS AND THE KNOCKING AND PINGING IS GETTING WORSE. GM CLAIMS THIS NOISE IS NORMAL FOR THIS ENGINE AND BRUSHED ME OFF SAYING THEY COULD DO NOTHING ABOUT IT, ITS NORMAL.*AK

NHTSA ID

10093555

Incident

Oct 4, 2004

Mileage

30,000 mi

THE CONSUMER TOOK VEHICLE TO DEALER FOR BRAKE INSPECTION, AND WAS INFORMED THAT THE ROTORS WERE COMPLETELY RUSTED. THE CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT WARRANTY EXPIRED, AND THERE WAS NOTHING THEY COULD DO. ALSO, THE VEHICLE HAD ONLY 37,000 MILES SINCE THE BRAKES WERE SERVICED, AND THE ROTORS WERE COMPLETELY DESTROYED. *AK THE BRAKE PADS WERE WORN AND THE FRONT WERE SEVERELY BLACKENED. THE POWER BRAKES AND THE POWER STEERING PUMP FAILED. *SC

NHTSA ID

10090356

Incident

Sep 2, 2004

Mileage

36,000 mi

ABS MODULE BAD, NO ANTILOCK BRAKES, THE ABS LIGHT ON DASH IS ON CONSTANTLY. DEALER SAYS PART IS $800 AND ONLY AVAILAIBLE AT GM. SAME WITH FUEL PUMP/SENDING UNIT, $350 ONLY AVAILIABLE GM, STEERING COLUMN KNOCKS, BOTH SUPPORT CABLES ON TAILGATE BAD ALTHOUGH RECALL COMING TOO LITTLE TOO LATE, AND THE THROTTLE BODY STICKS ARE CLOSED.*AK

NHTSA ID

10065979

Incident

Jun 10, 2003

Mileage

60,000 mi

I WAS BACKING OUT OF MY GARAGE AND MY 2000 SILVERADO 2500HD DIDN'T STEER AND I COULDN'T STEER IT . THERE WAS POWER STEERING OIL ON MY GARAGE FLOOR I HAVE 31800 MILES ON THE 6 LITER ENGINE. *NM

NHTSA ID

10063757

Incident

Mar 23, 2004

Mileage

31,800 mi

VEHICLE TURNS FINE TO THE LEFT. POWER STEERING FAILS EVERY TIME YOU TURN TO THE RIGHT. THERE IS A "WHINING" NOISE INSIDE THE CAB WHEN YOU TURN TO THE RIGHT.*AK

NHTSA ID

10058734

Incident

Aug 1, 2002

Mileage

35,000 mi

THE POWER STEERING PUMP FAILED WHICH MADE THE STEERING AND THE BRAKES EXTREMELY DIFFICULT TO OPERATE. *JB

NHTSA ID

10058691

Incident

Feb 19, 2004

Mileage

66,002 mi

THE STEERING SHAFT BROKE WHILE DRIVING, WHICH RESULTED IN LOST OF POWER STEERING AND BRAKES. *JB *NM

NHTSA ID

10054155

Mileage

27,000 mi

WHILE TURNING RIGHT POWER STEERING AND BRAKES FAILED. NO IMPACT REPORTED. THE DEALER STATED POWER STEERING PUMP MALFUNCTIONED. *AK

NHTSA ID

10057404

Incident

Jan 31, 2004

Mileage

30,000 mi

THIS OCCURRED ON SATURDAY, 1/31/04. VEHICLE MAKE: 2500 CHEVROLET SILVERADO, 3/4 TON, 6' BED, 6L ENGINE DESCRIPTION: I HAD TO MAKE A TIGHT RIGHT HAND TURN FROM A GAS STATION ONTO THE MAIN ROAD IN SYRACUSE, NEW YORK AS OPPOSING TRAFFIC WAS COMING AT ME. AFTER I COMPLETED THE TURN AND STARTED TO HEAD SOUTH ON THE MAIN FOUR LANE ROAD I IMMEDIATELY FOUND OUT THAT THE POWER STEERING WAS QUITE ROUGH. QUITE ROUGH WAS NOT THE WORD FOR IT AS THERE WAS NO POWER STEERING! ABOUT A BLOCK FROM THAT POINT I HAD TO BRAKE AND FOUND OUT THAT THERE WERE NO POWER ASSISTED BRAKES ON THE VEHICLE. NO IDIOT LIGHTS CAME ON AT ALL AND THIS PRESENTED QUITE A SERIOUS PROBLEM ESPECIALLY WITH THE SNOW PLOW ATTACHED. BOTH THE FLUID IN THE MASTER BRAKE AND POWER STEERING CYLINDERS WERE RIGHT UP TO NORMAL LEVELS AND THE SERPENTINE BELT WAS RELATIVELY NEW AND INTACT! TRUST ME THAT I AM NOT HAPPY ABOUT THIS AT ALL FROM A VEHICLE THAT HAS ONLY 30,000 MILES ON IT AND HAS BEEN PLAGUED WITH VARIOUS MAJOR PROBLEMS THROUGHOUT ITS SOMEWHAT YOUTHFUL HISTORY INCLUDING TWO (2) FULL BRAKE JOBS TO DATE. I'M JUST THANKFUL THAT NO ONE WAS HURT INCLUDING MYSELF. I WANT THIS LETTER TO BE RELAYED TO THE CHEVROLET ZONE MANAGER AND I WOULD LIKE THEIR INPUT ON THE ISSUES THAT HAVE BEEN PRESENTED. AS A CONSUMER THERE IS NO WAY THAT BOTH THE POWER STEERING AND BRAKES SHOULD HAVE GONE AT THE SAME TIME, PLUS, THE FACT THAT THERE WERE NO INDICATIONS OF A MAJOR PROBLEM FROM THE MESSAGE CENTER OR DASHBOARD. THERE VERY EASILY COULD HAVE BEEN A DIFFERENT ENDING TO THIS STORY ESPECIALLY WITH THE TYPE OF WINTER WEATHER AND ROAD CONDITIONS WE HAVE BEEN HAVING AS OF LATE HERE IN UPSTATE NEW YORK. *JB

NHTSA ID

10056310

Incident

Jan 31, 2004

Mileage

30,000 mi