Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2009 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE DASHBOARD IS CRACKED ABOVE THE AIRBAG AND ABOVE THE RADIO. THE VEHICLE HAS LESS THAN 60,000 MILES AND ACCORDING TO CHEVROLET IS OUT OF WARRANTY. THIS IS A SAFETY ISSUE DUE TO THE FACT THAT IF I AM IN A WRECK THE DASH COULD PUNCTURE THE AIRBAG OR EVEN ANOTHER PASSENGER.
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD ABOVE THE PASSENGER SIDE AIR BAG WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD CRACKED WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS UNAVAILABLE. UPDATED 4/13/15*CN
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE HAVING THE ANNUAL SERVICE PERFORMED, THE TECHNICIAN NOTIFIED THAT CONTACT THAT THE FRONT BUMPER WAS EXPOSED TO WATER CAUSING A SHORTAGE IN THE SENSOR. THE FAILURE CAUSED THE AIR BAG LIGHT TO ILLUMINATE AND IT WOULD PREVENT THE AIR BAG FROM DEPLOYING DURING A CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 76,600. UPDATED 12/9/14*CN THE CONSUMER STATED THE LEFT FRONT CRASH SENSOR HAD WATER DAMAGE. THE VEHICLE WAS REPAIRED. UPDATED 6/1/2015 *JS
DASH BOARD CRACKED AT PASSENGER SIDE AIRBAG, CONCERNED ABOUT SAFETY OF PASSENGER IF BAG DEPLOYS IMPROPERLY DUE TO THIS COMPROMISED DASH. *TR
MY CHEVY TRUCK IS A C1500.I ALSO HAVE A CRACK IN THE DASH ABOVE MY PASSENGER SIDE AIR BAG ON THE DASH.I NOTICED IT WHEN MY TRUCK ONLY HAD 10,000 MILES ON IT. IT'S NOT FROM THE SUN BECAUSE MY TRUCK STAYS IN THE GARAGE.IT SEEMS THERE ARE MANY OF US THAT HAS THIS ISSUE. *TR
WHILE DRIVING DOWN THE HIGHWAY, HEARD A NOISE AND THEN NOTICED THE DASH ABOVE THE AIRBAG HAD DEVELOPED AN OBVIOUS CRACK THAT IS APPROXIMATELY 1 INCH LONG. UPON CLOSER INSPECTION OF THE DASH, NOTICED THAT THERE IS ALSO A HAIRLINE CRACK IN THE DASH ABOVE THE AIRBAG APPROXIMATELY 4 INCHES TO THE RIGHT OF THE FIRST NOTICED CRACK. *TR
DASHBOARD IS CRACKED IN SEVERAL PLACES, FROM AIRBAGS TO WINDSHIELD, AND IN FRONT OF INSTRUMENT CLUSTER. ALL ON TOP OF DASH. IT IS CRUMBLING AND I FEAR FOR MY SAFETY IF I AM IN A COLLISION. *TR
AFTER UNLOCKING THE MANUAL DOOR LOCK ON THE TRUCK THE INTERIOR DOOR HANDLE WOULD NOT OPEN THE DOOR. THE LOCK WAS DISCONNECTED FROM THE INTERIOR LOCKING MECHANISM, EFFECTIVELY TRAPPING ME IN MY VEHICLE. AT THIS TIME I UNROLLED THE WINDOW AND USED THE KEY IN THE OUTSIDE DOOR TO TRY TO UNLOCK THE DOOR, BUT THE LOCK WAS JAMMED AND I WAS UNABLE TO LEAVE MY VEHICLE USING EITHER THE INSIDE OR THE OUTSIDE HANDLE OR LOCKS OR THE DRIVER DOOR. I WAS FORCED TO EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. THIS IS A RECURRING PROBLEM AND SEEMS TO OCCUR MOST OFTEN AFTER RAINFALL OR A CAR WASH. THIS IS A SERIOUS SAFETY CONCERN IN THE EVENT OF A COLLISION, CAR FIRE OR WATER CRASH OR OTHER EMERGENCY THAT COULD POTENTIALLY BE FATAL AND SHOULD BE RECALLED TO PROTECT PEOPLE FROM BEING TRAPPED IN THEIR VEHICLES. IT IS ALSO NOTABLE THAT CONSUMER REPORTS HAS LISTED "LOCKS AND LATCHES" AS A COMMON PROBLEM AREA FOR A 2009 SILVERADO. I CONTACTED A CHEVROLET DEALERSHIP AND THEY REFUSED FULLY COVER THE REPAIR COST, WHICH WAS WELL OVER $250 AND THEY STATED THAT THE "DOOR LOCK ACTUATOR WAS DEFECTIVE". THE CORPORATE GM PHONE CALL CENTER WAS NOT HELPFUL AND TOLD ME IT WOULD NOT BE FULLY COVERED BECAUSE MY VEHICLE WAS JUST OUT OF BUMPER TO BUMPER WARRANTY. I BELIEVE THIS SHOULD BE RECALLED TO PROTECT CONSUMERS. *TR
ON 6/23/13 MY FATHER WAS MAKING A LEFT TURN OVER A 4 LANE STREET. HE WAS HIT BY A 2008 NISSAN ROUGE GOING BETWEEN 37-40MPH ON THE DRIVERS SIDE DOOR. MY FATHERS TRUCK WAS IN MOTION AT 4-6MPH. THE TRUCK SUFFERED EXTENSIVE DAMAGE, AND MY DAD PASSED AWAY HOURS LATER AT THE HOSPITAL DUE TO INTERNAL BLEEDING OF PELVIC AREA. THE TRUCKS DRIVE SHAFT WAS CUT IN A HALF. THE TRUCK HAS A 5 STAR SIDE CRASH SAFETY RATING, I DO NOT UNDERSTAND HOW A CAR THAT WAS NOT EVEN SPEEDING CRUMPLED THE TRUCK THAT BADLY. THE FRAME OF THE TRUCK WAS PUSHED SO FAR BACK THE GAS AND BRAKE PEDAL WERE ONE. *TR
CPSC:I13B0038A. 2009 CHEVROLET SILVERADO. CONSUMER STATED THE DASHBOARD RECENTLY CRACKED AFTER A RECENT COLD SNAP OF WEATHER. *LN GM OFFERED THE CONSUMER A 50% DISCOUNT, OFF THE $1,000 IT WOULD COST TO REPAIR IT. HOWEVER, THY WOULD NOT ADMIT IT WAS A DESIGN FLAW.
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. THE CONTACT STATED THAT SHE HAD THE CHILD LOCK ACTIVATED ON THE REAR PASSENGER SIDE DOOR. THE CONTACT ATTEMPTED TO OPEN THE DOOR FROM THE OUTSIDE OF THE VEHICLE BUT IT FAILED. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE OTHER SIDE IN ORDER TO GET THE CHILD OUT. THE CONTACT ALSO MENTIONED THAT SHE WAS ABLE TO OPEN THE DOOR FROM THE INSIDE WHILE THE CHILD LOCK WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE CHILD LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
2009 CHEVY SILVERADO LOST TRACTION ON HIGHWAY DURING SLIPPERY ROAD CONDITIONS, VEHICLE SPUN OUT AND HIT A METAL ROPED FENCE HEAD ON AND ALSO WENT ACROSS THE MEDIAN AND SLAMMED THE FRONT END OF VEHICLE INTO A GUARD RAIL STOPPING IT INSTANTLY FROM GOING INTO ON COMING TRAFFIC. THE VEHICLES DAMAGE WAS ON THE FRONT END DIRECTLY IN THE CENTER CAUSING A WEDGE INTO THE RADIATOR, ENGINE AND BENT THE FRONT OF THE FRAME. THE IMPACT WAS VERY LOUD AND SOLID. THE IMPACT CAUSED THE TRUCK TO STAND ON THE FRONT OF VEHICLE, SLAMMING THE BACK END OF THE VEHICLE ON THE GROUND WITH GREAT FORCE. THE AIRBAG DIDN'T DEPLOY WHICH AT THE SPEED OF AROUND 60 MPH AND THE PLACE THE VEHICLE WAS HIT IN, MAKES ME VERY CONCERNED ON THE SAFETY OF THIS VEHICLE. MY 5 YEAR OLD SON SAID HIS RIGHT ARM WAS HURTING AFTER THE ACCIDENT AND WITH IN THE HOUR OF HAVING THE ACCIDENT MYSELF ENDED UP IN THE HOSPITAL WITH A STIFF NECK AND A VERY SOAR AND BRUISED BACK, I WAS RELEASED WITH MINOR INJURIES AND I CONSIDER MYSELF LUCKY. PLEASE LET ME KNOW IF ANYTHING CAN BE DONE ABOUT THIS SITUATION AND THE SAFETY OF MYSELF AND MY SON. *TR
YOU CANNOT OPEN THE DOORS WITH THE HANDLE FROM INSIDE THE TRUCK IF DOORS ARE LOCKED. PULLING ON HANDLE WILL NOT UNLOCK THE DOOR. I FEEL THIS IS A MAJOR SAFETY ISSUE AS YOU WOULD NOT BE ABLE TO UNTIL YOU USE THE UNLOCK BUTTON. IF YOU ARE IN A CRASH YOUR INSTINCT WOULD BE THE USE THE HANDLE NOT TO UNLOCK IT FIRST. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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