2012 Chevrolet Silverado Owner Complaints

The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes. The dealer stated no failure was found when inspecting the vehicle. The contact stated while approaching an intersection another vehicle made a left turn and intercepted in his lane on the right side, he depressed the brake pedal but failed to stop or slow down the vehicle, causing it to crash into the other vehicle. The contact stated the vehicle continued moving forward while depressing the brake pedal. The vehicle jumped a curb and crashed into a building and stopped the vehicle. The contact states the front driver side air bag deployed. The contact sustained leisure on his back muscles, had whiplash and leisure on the left side of his head and arm due to the air bag deployment. The contact stated he was taken to the hospital by ambulance to seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000.

NHTSA ID

11526178

Incident

Apr 17, 2023

Mileage

192,006 mi

The contact owns a 2012 Chevrolet Silverado. The contact received a notification for NHTSA Campaign Number: 22V054000(AIR BAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ID

11427569

Incident

Feb 1, 2021

The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while starting the vehicle the air bag warning indicator light illuminated The contact called OnStar who completed diagnostic testing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 126,625.

NHTSA ID

11422186

Incident

Jun 24, 2021

Mileage

126,625 mi

DASH CRACKED AT CORNER DASH ABOVE LEFT SIDE OF PASSENGER SIDE AIRBAG ONLY 35K ON VEHICLE 3.5 YEARS OLD WITH USE OF SUNSHADE HALF THE TIME

NHTSA ID

10860856

Incident

Mar 5, 2016

Mileage

35,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10860023

Incident

Apr 17, 2016

Mileage

26,000 mi

"TAKATA RECALL", I HAVE A CRACK IN MY DASH THAT IS LOCATED RIGHT NEXT TO PASSENGER SIDE AIRBAG. THIS IS A SAFETY HAZARD BECAUSE MY DASH WILL CONTINUE TO CRACK THAT WILL CAUSE MY PASSENGER SIDE AIRBAG TO FAIL WHEN IT WILL BE NEEDED TO PROTECT PASSENGERS THAT RIDE IN MY VEHICLE. I HAVE DONE A LOT OF RESEARCH ON THIS TOPIC AND GENERAL MOTORS KNOWS THAT THIS IS HAPPENING AND THEY WON'T DO NOTHING TO FIX IT. MY VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN I HEARD A LOUD POP NOISE WHICH I NOTICE THAT MY DASH HAD CRACKED.

NHTSA ID

10859959

Incident

Feb 15, 2016

Mileage

48,000 mi

AT 34,162 MILES THE STEERING GEAR WAS BINDING, CREATING A SAFETY PROBLEM. A STEERING GEAR SHOULD LAST LONGER THAN 34,162 MILES.

NHTSA ID

10854644

Incident

Feb 11, 2016

Mileage

34,162 mi

FRONT SIDE AIRBAG SENSOR WENT BAD

NHTSA ID

10850168

Incident

Mar 13, 2016

Mileage

48,000 mi

MY 2012 SILVERADO LS HAS 22,000 MILES. IT IS A SHAME BECAUSE IT IS A BEAUTIFUL TRUCK, BUT THE FRAME LOOKS TERRIBLE. IT IS NOT A LITTLE RUST HERE AND THERE. THE RUST IS LITERALLY ALL OVER THE FRAME. THERE IS MORE OF THE FRAME WITH RUST THAN WITHOUT. THE FRAME IS VERY EASY TO SEE. UNFORTUNATELY FOR GM, MY TRUCK IS A ROLLING BILLBOARD AND THE RUST IS GETTING WORST EVERY YEAR.

NHTSA ID

10846412

Incident

Mar 1, 2013

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHEN THE VEHICLE DROVE OVER ROUGH PATCHES IN ROAD, THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE CLEAN OFF AND REINSTALLED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. UPDATED 05/20/16*LJ *TR

NHTSA ID

10846077

Incident

Dec 1, 2015

Mileage

46,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG IMPACT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ID

10845601

Incident

Feb 2, 2016

Mileage

84,000 mi

DASH IS CRACKED AROUND THE AIR BAG AREA CONCERNED THIS MIGHT AFFECT THE AIR BAG DEPLOYMENT. EVEN THOUGH GM STATES IT WILL NOT AFFECT IT, THE CRACK IS IN A CORNER OF THE DEPLOYMENT ZONE. THE DASH IS ALSO CRACKED IN A AREA ABOVE THE GAUGES. EVERYONE I KNOW THAT HAS THIS MAKE AND MODEL HAS THE SAME PROBLEM. A PERSON I KNOW HAS ABOUT 20,000 MILES ON THE VEHICLE AND IS ALREADY CRACKED AS WELL.

NHTSA ID

10839807

Incident

May 19, 2014

Mileage

20,000 mi

THERE'S CRACKS SURROUNDING MY PASSENGER AIRBAG IN MY 2012 SILVERADO. THESE CRACKS ARE NOT ONLY A MANUFACTURER DEFECT IN DESIGN BUT ARE ALSO A SAFETY CONCERN REGARDING THE AIR BAG DEPLOYMENT. RESEARCH HAS SHOWN THIS IS AN ISSUE THAT MANY OTHERS ARE HAVING TOO WITH THIS MODEL TRUCK/SUV.

NHTSA ID

10825394

Incident

Jan 1, 2015

Mileage

50,000 mi

THE DASH IS CRACKED BY THE AIR BAG HOUSING THE DOOR HANDLES ARE DISCOLORED AND THE EXHAUST SYSTEM IS ALSO DISCOLORED.

NHTSA ID

10824637

Incident

Nov 1, 2015

DOOR HANDLE COMES OFF ON DRIVER AND PASSENGER DOOR, MAKES IT IMPOSSIBLE TO OPEN THE DOORS OF THE VEHICLE

NHTSA ID

10823806

Incident

Jan 21, 2016

Mileage

55,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE WAS SEVERELY CRACKED ON THE DRIVER SIDE FROM THE BASE OF THE WINDSHIELD ALL THE WAY TO THE TOP OF THE INSTRUMENT CLUSTER. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE DASHBOARD HAD A CRACK FROM THE BASE OF THE WINDSHIELD TO THE AIR BAG COVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOTHING COULD BE DONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

NHTSA ID

10821116

Incident

Aug 24, 2015

Mileage

27,000 mi

CRACKS IN THE DASH AT THE AIRBAG MAY BECOME PROJECTILES.

NHTSA ID

10820372

Incident

May 1, 2015

Mileage

37,000 mi

COOPER ZEON LTZ 275/60R20 M + S DOT # UTW0 CN9 TIRES DEVELOPED CRACKS WHERE TREAD MEETS SIDEWALL AND LEAKS AIR TIRE IS NOT LISTED IN THE AVAILABLE NAMES SECTION ON THIS WEBSITE

NHTSA ID

10807234

Incident

Nov 25, 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FRAME WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPAINTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,580. UPDATED 1/15/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/25/16..*JB

NHTSA ID

10794807

Incident

Aug 14, 2015

Mileage

78,580 mi

RECENTLY I WAS INVOLVED IN AN ACCIDENT THAT WAS A DIRECT IMPACT. AT THE TIME OF THIS ACCIDENT THE SEAT BELT DID NOT LOCK NOR DID THE AIR BAGS DEPLOY. THE SPEED FROM THIS ACCIDENT WAS BETWEEN 50-55 MPH ON THE HIGHWAY. AT THE RATE OF SPEED I WAS GOING BEFORE THE ACCIDENT AND THE FACT THAT I HAD TO SLAM ON THE BREAKS TO BEGIN SLOWING DOWN ONE WOULD HAVE THOUGHT THE SEAT BELT WOULD HAVE LOCKED BUT IT DID NOT AND AT THE POINT OF IMPACT I WAS VERY SURPRISED THAT THE AIRBAGS DID NOT DEPLOY BUT YET THE SYSTEM INDICATED THAT IT DID AND NEEDED TO BE RESET. HOWEVER NOW THAT THE VEHICLE IS IN PROCESS OF BEING REPAIRED I AM BEING TOLD THAT THE ENTIRE AIRBAG SYSTEM HAS TO BE REPLACED ALONG WITH THE DRIVER SEAT BELT.

NHTSA ID

10790202

Incident

Sep 30, 2015

Mileage

75,859 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT 70 MPH, THE GEAR SHIFTED INDEPENDENTLY AND VARIOUS WARNING LIGHTS ILLUMINATED PRIOR TO THE TRANSMISSION FAILING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,361.

NHTSA ID

10786366

Incident

Oct 18, 2015

Mileage

100,361 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT 40 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT WAS INJURED DUE TO THE FORCE OF THE AIR BAG DEPLOYMENT AND REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE AN INVESTIGATION WAS OPENED BY GENERAL MOTORS, WHICH INDICATED THAT THE VEHICLE WAS IN A ROLL OVER CRASH BUT THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH AND THE INVESTIGATION WAS NOT CONSISTENT WITH WHAT WAS EXPERIENCED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA ID

10780837

Incident

Aug 15, 2015

Mileage

58,000 mi

TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WHICH CAUSED THE VEHICLE TO CRASH INTO TWO, TWO-TON ROCKS. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT A PASSENGER SUFFERED INJURIES TO THE LOWER BACK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ID

10778704

Incident

Jul 22, 2015

Mileage

42,000 mi

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHO DIAGNOSED THAT THE POWER STEERING PUMP AND BRAKE BOOST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

NHTSA ID

10778449

Incident

Nov 1, 2013

Mileage

1,000 mi

HERE IS A BRIEF HISTORY OF THE ISSUES INVOLVING THE 1012 CHEVROLET SILVERADO LT TEXAS EDITION AFTER THE PURCHASE DATE OF SEPTEMBER 3, 2012. FIRST, I NOTICED THAT IT HAS INCREASINGLY BECOME MORE DIFFICULT TO OPEN THE FRONT PASSENGER WINDOW FROM THE DRIVER SIDE MASTER CONTROL UNIT AROUND 2014. NOW, I HAVE TO PRESS HARD SEVERAL TIMES TO OPEN THE WINDOW. SECOND, THE OUTSIDE MOLDINGS OF THE DOOR PANELS ARE FALLING OFF STARTING IN MID-2014. THIRD, I HAVE STARTED TO HEAR POPPING NOISES COMING FROM THE BALL JOINTS WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT AT A VERY LOW SPEED STARTING THE BEGINNING OF 2014. THESE ISSUES WERE REPORTED TO THE CHEVROLET CUSTOMER SERVICE AT THE GM HEADQUARTERS IN AUGUST 2015. ON SEPTEMBER 4, 2015, THE TRUCK WAS FINALLY DIAGNOSED BY THE CHEVROLET DEALERSHIP SERVICE DEPARTMENT THAT SOLD THE PICKUP. THE INVOICE DATED SEPTEMBER 4, 2015 INDICATES THE LOWER BALL JOINTS WORN WITH PLAY, DOOR MOLDINGS FALLING OFF, AND THE DRIVER'S MASTER SWITCH SHORTED.

NHTSA ID

10765315

Incident

Oct 6, 2014

Mileage

30,000 mi