Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jan 10, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 76 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2015 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Steering
Filed Jan 10, 2025
The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at approximately 65 MPH the "loss of power steering" warning illuminated. The contact felt the steering wheel was hard to turn to the left or right. The contact was able to stop the vehicle and turn the vehicle off, when he turned the vehicle on the power steering was engaged, however, the failure was reoccurring. The contact stated that failure was also occurring at any speed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the power steering system needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering), however the vehicle was not part of the VIN selection. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000.
NHTSA ID
11635233
Incident
Mar 10, 2017
Mileage
10,000 mi
Steering
Filed May 16, 2024
The contact owns a 2015 Chevrolet Silverado. The contact stated when she was pulled over to the side of the school entrance to pick her child up, she observed that the "service power steering" warning had illuminated on the instrument cluster. The contact stated that the steering wheel was very hard to turn to the left or right. The contact stated that she turned the vehicle off and on and the power steering functionality had returned. The contact stated that the failure re-occurred while she was driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.
NHTSA ID
11589030
Incident
May 15, 2024
Mileage
104,000 mi
Steering
Filed Oct 5, 2023
The contact owns a 2015 Chevrolet Silverado. The contact stated that while driving at 15 MPH and attempting to complete a turn, he became aware that the electronic power steering was not functioning. After restarting the vehicle, it returned to normal functionality, but the failure became an intermittent occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 127,000.
NHTSA ID
11548438
Incident
Oct 3, 2023
Mileage
127,000 mi
Steering
Filed Jun 21, 2021
The Contact owns a 2015 Chevrolet Silverado. The contact stated that the steering wheel failed. The steering wheel locked when driving at low speeds, the steering wheel also locked when attempting to park the vehicle. The contact stated that there was no warning light before during or after the failure. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 140,000.
NHTSA ID
11421652
Incident
May 10, 2021
Mileage
140,000 mi
Interior & seatsSteeringSuspension
Filed Mar 16, 2016
THE TRUCKS HAVE A VIBRATION THAT IS FELT IN THE STEERING WHEEL, FLOOR, SEATS, ACCELERATOR AND BRAKE PEDALS ETC. WHILE DRIVING. THE MAJOR CONSENSUS IT THAT THE WORST SPEED IT 76 MPH, YET IT IS FELT TO A LESSER DEGREE AT ANY SPEEDS, WITH SOME BEING WORSE THAN OTHERS. THERE ARE A LARGE NUMBER OF TRUCKS WITH THIS ISSUE, YET GENERAL MOTORS REFUSES TO DO ANYTHING ABOUT IT. IT BEGAN WITHIN A COUPLE WEEKS OF PURCHASING MY TRUCK. I FOUND PEOPLE FIRST REPORTING THE ISSUE IN 2015, AND MORE RECENTLY IT CONTINUES WITH THE 2015 AND 2016 MODEL YEARS.
NHTSA ID
10850007
Incident
Jul 7, 2015
Mileage
200 mi
AirbagsBrakesSteering
Filed Feb 19, 2016
Crash reported1 injury reported
I WAS INVOLVED IN AN ACCIDENT ON 1/15/16 IN WHICH I WAS SIDESWIPED BY ANOTHER VEHICLE. UPON IMPACT, I HAD NO BRAKES AND NO STEERING CONTROL. THIS CAUSED ME TO REAR END ANOTHER VEHICLE AND HIT A TREE HEAD ON. THE AIRBAGS NEVER DEPLOYED. I WAS UNABLE TO STOP THE VEHICLE OR CONTROL IT. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. I AM VERY CONCERNED. I HAVE HAD THE TRUCK IN THE SHOP ON SEVERAL OCCASIONS WITH ELECTRICAL ISSUES, YET THE DEALERSHIP COULD NOT FIND ANYTHING OR IT WAS MINOR CORRECTIONS. I HAVE BEEN VERY CONCERNED WITH THE ELECTRONICS OF THIS VEHICLE SINCE I BOUGHT THE TRUCK IN AUGUST 2015. THE INSURANCE COMPANY TOTALED THE TRUCK.
NHTSA ID
10837100
Incident
Feb 15, 2016
Mileage
14,000 mi
ElectricalSteering
Filed Dec 3, 2015
IGNITION SWITCH AND KEY CAME OUT OF STEERING COLUMN WHILE DRIVING. WHEN I PULLED OFF ROAD AND PARKED, THE IGNITION SWITCH INTERNALS AND KEY CAME OFF IN MY HAND. NOT ABLE TO SHUT ENGINE OFF. CALLED ONSTAR, THEY COULD NOT SHUT OFF ENGINE. TRUCK WAS FLATBEDDED TO DEALER WHILE STILL RUNNING. RISK OF STEERING WHEEL LOCKING CAUSING LOSS OF CONTROL. STEERING WHEEL MAKES CLATTERING NOISE NOT CONNECTED TO WHEELS AT TIMES. INSTRUMENTS DIMMING AND FLASHING WHEN TURNING WHEEL AT TIMES
NHTSA ID
10808137
Incident
Nov 2, 2015
Mileage
3,512 mi
Steering
Filed Oct 13, 2015
AFTER PARKING AND REMOVING KEY STEERING WHEEL DISCONNECTS FROM FRONT WHEELS , MAKES A RATTLING NOISE AS IF SOME METALLIC PART IS LOOSE AND THEN THEN JAMS, MAKING IT DIFFICULT TO ROTATE IGNITION KEY TO START TRUCK AGAIN. OTHER TIMES POWER STEERING ASSIST IS LOST AND TRUCK IS DIFFICULT TO STEER.
NHTSA ID
10781651
Incident
Aug 7, 2015
ElectricalEngineSteering
Filed Sep 24, 2015
USE THIS TRUCK FOR COMMERCIAL PURPOSES TO HAUL TRAILERS. TRUCK HAS TURNED OFF WHILE DRIVING 4 TIMES. THREE WHILE DRIVING WITH TRAILER WHEN IT HITS ROUGH ROAD OR UNDER CONSTRUCTION ROAD AND TAKES HARD JOLT TO FRONT END. FIRST YOU ARE DRIVING, THEN YOU HIT BUMP OR DIP IN ROAD AND YOU NOTICE YOU HAVE NO STEERING, WHEN YOU LOOK DOWN YOU NOTICE WHOLE DISPLAY IS SHUT DOWN ( LIKE IT WAS NEVER ON) WITH NO WARNING LIGHTS DISPLAYED. YOU HAVE TO PUT TRUCK INTO NEUTRAL WHILE DRIVING AND RESTART. LAST TIME IT HAPPENED HAD 30 FOOT TRAILER ON TRUCK AND WERE IN A DOWNHILL POSITION WITH A TURN AND NO STEERING CAPABILITY ( NO ANTILOCK OR TRAILER BRAKES BECAUSE THEY NEED ELECTRICITY TO OPERATE)AND 300 FT FROM GOING OFF EMBANKMENT AND THEN DROPPING 100FT INTO A GULLY. THE TRUCKS WHOLE ELECTRICAL SYSTEM TURNS OFF SHUTTING DOWN EVERYTHING IN THE TRUCK. OWN 7 TRUCKS AND HAVE OWNED 20 PLUS TRUCKS OVER THE YEARS. I HAVE HAD DESIGN FLAW ISSUES AND JUST FLUKE ISSUES THAT JUST HAPPEN TO THAT ONE TRUCK. THIS REALLY SEEMS MORE LIKE A DESIGN FLAW, EITHER IN IGNITION WITH THEIR NEW KEYS ( HAVE A 2012, THIS IGNITION IS DEFIANTLY DIFFERENT) OR THE ELECTRICAL SYSTEM, OR MAYBE THEY ADDED SOME SENSOR THAT SHUTS TRUCK OFF IF IN A FRONT END IMPACT. IF I AM RIGHT THIS WILL KILL SOMEONE, THE TRUCK GIVES YOU NO WARNING BEFORE TURNING OFF AND MOST PEOPLE ARE UNAWARE THEY CAN SHIFT A CAR INTO NEUTRAL AND RESTART WHILE DRIVING AND SINCE IT HAS HAPPENED WHILE PULLING TRAILERS THIS IS VERY DANGEROUS NOT JUST FOR THE DRIVER AND PASSAGES OF THE VEHICLE BUT EVERY OTHER CAR OR TRUCK ON THE ROADWAY WITH IT. EXAMPLE OF THIS, THE LAST TIME WHEN WE COULD NOT STEER AND COULD NOT GO WITH THE TURN OF THE ROAD, THERE WAS A CAR IN THE SECOND LANE AND THE TRAILER WENT INTO THAT LANE, THE CAR HAD TO MAKE EVASIVE MANUVIERS TO AVOID IMPACT WITH TRAILER.
NHTSA ID
10776502
Incident
Aug 6, 2015
Mileage
37,000 mi
Steering
Filed Aug 20, 2015
WHILE DRIVING AT HIGH WAY SPEED ( 70 MPH POSTED LIMIT ) AND MAKING A RIGHT HAND LONG SWEEPING TURN THE TRUCKS STEERING WOULD STICK OR LOCK IN THE TURN POSITION. THIS CONDITION WOULD REQUIRE A ME TO FORCE THE STEERING WHEEL BACK TO CENTER. AT THIS TIME THE CONDITION ONLY PRESENTS ITS SELF DURING HIGHWAY SPEEDS AND LONG GRADUAL RIGHT HAND TURNS. THIS HAPPEND 6 OR 8 TIMES ON MY 800 MILES TRIP. THE DEALER CAN NOT REPLICATE THIS ISSUE AND AS A RESULT WILL NOT AGREE TO REPALCE ANY STEERING COMPONENTS AT THIS TIME. A QUICK INTERNET SEARCH INDICATES MANY OTHERS HAVE THIS SAME STEERING ISSUE WITH THEIR 2015 SILVERADOS WITH EPS STEERING AND THEIR DEALERS ARE ALOS UNABLE TO REPAIR THE PROBLEM. IF THIS WAS AN ISSUE AT PARKING LOT SPEED I MAY NOT EVEN CARE BUT AT 70MPH THEN IT HAPPENS IT GETS YOUR ATTENTION VERY FAST. I CALLED CHEVROLET CUSTOMER SERVICE AND THEY CLAIM NO REPORT OF SUCH AN ISSUE. AS A RESULT I WANTED TO AT LEAST REPORT THE ISSUE SO IT IS A MATTER OF RECORD.
NHTSA ID
10750001
Incident
Aug 15, 2015
Mileage
10,950 mi
Steering
Filed Aug 18, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE INTERIOR OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
NHTSA ID
10749473
Incident
Jun 8, 2015
Mileage
200 mi
BrakesSteering
Filed Jul 15, 2015
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING 25 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE BRAKE PEDAL VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
NHTSA ID
10734276
Incident
Oct 3, 2014
Mileage
5,000 mi
ElectricalSteering
Filed Oct 30, 2014
WHEN SHIFTING THE VEHICLE OUT OF PARK, IF THE TILT STEERING WHEEL IS IN THE FULL UP POSITION, AND THE SHIFT LEVER IS PULLED FULLY REARWARD SO AS TO SHIFT OUT OF PARK, THEN THE SHIFT LEVER WILL HIT AND BE STOPPED FROM MOVING BY THE IGNITION KEY. IF YOU FORCE THE SITUATION BY PULLING BACK AND DOWN WITH MORE THAN NORMAL FORCE, THE KEY AND KEY SWITCH TAKES QUITE AN ABNORMAL LOAD FROM THE SHIFT LEVER. I REPORTED THIS TO THE LOCAL DEALER AND WAS TOLD THAT THIS IS NORMAL, BECAUSE SOMEONE ELSE HAD REPORTED THE SAME PROBLEM. THIS IS NOT NORMAL. THERE IS AN EASY SOLUTION TO THIS PROBLEM. THE HANDLE PART OF THE IGNITION KEY NEEDS TO BE SHORTER. IF THIS SITUATION IS NOT FIXED, I FEAR THAT THE IGNITION KEY SWITCH ASSEMBLY WILL EVENTUALLY TAKE DAMAGE. *TR
NHTSA ID
10651533
Incident
Oct 29, 2014
Mileage
10,200 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own