RoadVitals

1997 Chevrolet Suburban 1500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Feb 10, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 15, 2006

What this page shows

Our database holds 16 NHTSA owner-reported complaints for the 1997 Chevrolet Suburban 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–16 of 16

Brakes
Filed Feb 10, 2018

ANTI-LOCK SYSTEMS OVERRIDES AT LOW SPEED ON DRY PAVEMENT INCREASING STOPPING DISTANCES.

NHTSA ID
11072098
Incident
Feb 2, 2018
Mileage
350,000 mi
Brakes
Filed Aug 6, 2012

BRAKE FAILURE DUE TO RUSTED BRAKE LINES ON 2 SEPARATE OCCASIONS. AROUND MARCH 2008 I WAS TRAVELING ON THE SOUTHERN STATE PARKWAY IN LONG ISLAND, NY WHEN I DEPRESSED THE BRAKE PEDAL AND IT WENT TO THE FLOOR AND A LARGE CLOUD OF SMOKE CAME OUT OF THE ENGINE COMPARTMENT WHICH WAS CAUSED BY BRAKE FLUID HITTING THE HOT EXHAUST MANIFOLD. THE BRAKE LINE HAD RUSTED THROUGH AND CAUSED A HOLE IN THE LINE WHICH CAUSED THE BRAKES TO FAIL. ONLY THAT PARTICULAR LINE WAS REPLACED DUE TO THE HIGH COST OF REPLACING ALL LINES FROM FRONT TO BACK. TODAY AUGUST 6, 2012 I WAS LEAVING MY HOUSE WHEN I DEPRESSED THE BRAKE PEDAL AND ONCE AGAIN IT WENT TO THE FLOOR AND A LARGE CLOUD OF SMOKE CAME OUT DUE TO THE BRAKE FLUID HITTING THE HOT EXHAUST MANIFOLD. UPON INSPECTION I FOUND ANOTHER BRAKE LINE THAT HAD RUSTED THROUGH AND CAUSED A HOLE IN THE LINE WHICH CAUSED THE BRAKES TO FAIL. AT THE TIME OF THE SECOND INCIDENT THE TRUCK HAD 141,000 MILES ON IT. *TR

NHTSA ID
10469450
Incident
Mar 15, 2008
Mileage
132,000 mi
Electrical
Filed Jul 26, 2011
Fire reported

TL* THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, HE HEARD A LOUD NOISE COMING FROM THE ENGINE AND THE VEHICLE BEGAN TO VIBRATE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED BURNED WIRES NEAR THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 197,000.

NHTSA ID
10415209
Incident
Jul 22, 2011
Mileage
197,000 mi
Visibility
Filed Feb 1, 2011

TL*THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR WOULD INTERMITTENTLY FUNCTION WHEN IN ACTIVATION; AND OVER A PERIOD OF TIME THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS REPAIRED. NHTSA RECALL CAMPAIGN ID NUMBER 03V159000 (VISIBILITY: WINDSHIELD WIPER/WASHER) WAS ASSOCIATED WITH THE FAILURE. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THAT THE RECALL WAS CLOSED. THEY ALSO STATED THAT THE VEHICLE WOULD NOT HAVE QUALIFIED DUE TO THE MODEL YEAR, EXCESSIVE MILEAGE; AND BECAUSE THE VEHICLE WAS PURCHASED USED. THE CONTACT DISAGREED WITH THE MANUFACTURER AND THE DEALER AND STATED THAT THE RECALL SUMMARY DID NOT MENTION THOSE FACTORS AS A REQUIREMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA ID
10379801
Incident
Apr 16, 2008
Mileage
80,000 mi
ElectricalExterior lighting
Filed Jun 8, 2010

WHEN IT BEGAN TO RAIN, I TURNED ON THE WIPER SWITCH TO HAVE NOTHING HAPPEN BUT A SOFT BUZZING NOISE. THIS HAS BEEN ONGOING AND INTERMITTENT, SINCE IT BEGAN SHORTLY AFTER I PURCHASED THE VEHICLE IN MAY OF 2003. I NOW FIND THERE WAS A RECALL FOR THIS, BUT I WAS NEVER NOTIFIED AND NOW WILL HAVE TO PAY FOR THE REPAIR OUT OF POCKET. GM RECALL NO. 03023. GM REFUSES TO HELP AS THE RECALL HAS BEEN "CLOSED", AND THEIR RECORDS INDICATE THE REPAIR WAS MADE. I OWNED THE VEHICLE DURING THAT ENTIRE TIME. IT WAS NOT REPAIRED! *TR

NHTSA ID
10335282
Incident
Jun 15, 2003
Mileage
139,000 mi
Visibility
Filed May 28, 2009

SIDE REARVIEW MIRRORS.....ELECTRONIC CONTROLLER ONLY MOVES THE EITHER MIRROR DOWNWARD. WILL NOT MOVE EITHER MIRROR LEFT, RIGHT, OR UP. HAVE REPLACED THIS CONTROLLER TWICE BEFORE FOR THE EXACT SAME PROBLEM. ONE WITH THE DEALER AND ONE ON MY OWN. BOTH TIMES BRAND NEW PARTS. THERE IS ANOTHER RECALL FOR THIS ITEM BUT APPARENTLY DOES NOT INCLUDE MY VIN. !!!! *TR

NHTSA ID
10270193
Incident
Jul 1, 2003
Mileage
100,000 mi
Visibility
Filed May 28, 2009

WINDSHIELD WIPERS WORK ONLY SOMETIMES. SOMETIMES HAVE TO SPIN THE CONTROLLER A FEW TIMES TO GET THEM WORKING. EVEN THEN THEY MAY NOT WORK. FRUSTRATING! *TR

NHTSA ID
10270189
Incident
Jul 1, 2006
Mileage
120,000 mi
Fuel system
Filed May 7, 2009

1997 SUBURBAN - FUEL GAUGE PEGS AT PAST FULL. FUEL PUMP FAILS. I AM NOT SURE OF THE REASON FOR THESE THINGS TO HAPPEN ABUT IT KEEP RECURRING AND I DO NOT HAVE THE CASH TO BE GOING TO A MECHANIC EVERY 2 TO 3 MONTHS. I HAVE LOOKED THIS PROBLEM UP ON THE NET MANY TIMES AND THE LIST OF PEOPLE WITH THIS AND SIMILAR PROBLEMS APPEARS TO BE GROWING. *TR

NHTSA ID
10267912
Incident
May 6, 2009
Mileage
165,000 mi
Steering
Filed Nov 20, 2008

POWER STEERING SURGES, UNCONTROLLABLE. *TR

NHTSA ID
10249459
Incident
May 24, 2008
Mileage
130,000 mi
Interior & seats
Filed May 19, 2008

NO REAL EVENTS, NO COLLISION, ETC. JUST NORMAL USE, GETTING IN AND OUT OF THE CAR. DRIVER SEAT ADJUSTING MECHANISM, STRUT(S) CONTROLLING FRONT ELEVATION BROKE AND SEAT FRONT WILL NOT RAISE OR LOWER. SEAT STILL MOVES FROM REAR AND FORWARD AND BACK. SEAT IS NOT STABLE AND PIVOTS BACK ON REAR MOUNTING /ADJUSTING POINTS. WE NO LONGER SEAT ANYONE BEHIND THE DRIVERS-SIDE FRONT SEAT BECAUSE IT COULD CRUSH THE REAR PASSENGER IF SUBJECTED TO ENOUGH IMPACT. IT HAS BEEN RECOMMENDED BY A BODY SHOP THAT WE JUST RE-WELD, BUT THEY ARE UNWILLING TO GUARANTEE IT WILL HOLD WITH IMPACT. *TR

NHTSA ID
10228141
Incident
Sep 15, 2007
Mileage
175,000 mi
BrakesExterior lightingVisibility
Filed Mar 7, 2008

BECAUSE OF PROBLEMS WITH THE TURN SIGNAL MECHANISM THE WIPERS STOP ON THERE OWN AT ANY GIVEN TIME AND NOW THE BRAKE LIGHTS DO NOT WORK AT ALL, PER THE DEALERS INSPECTION. NO REPAIRS HAVE BEEN DONE YET AS I BELIEVE THIS SHOULD BE A RECALL OF A VERY SERIOUS MATTER! *TR

NHTSA ID
10220378
Incident
Mar 7, 2008
Mileage
90,000 mi
Visibility
Filed Feb 18, 2008

MY WINDSHIELD WIPERS QUIT WORKING DURING A RAINSTORM. *TR

NHTSA ID
10218440
Incident
Feb 10, 2008
Mileage
308,433 mi
Brakes
Filed Jun 23, 2007

ARBITRARY ACTIVATION OF THE ABS BRAKES AT SLOW SPEEDS OR WHEN PARKING. THIS CAUSES THE VEHICLE TO NOT STOP AND CONTINUE MOVING FOR A FEW INCHES TO A FEW FEET. VARY HAZARDOUS WHEN PARKING IN TIGHT AREAS OR AROUND CHILDREN IN A PARKING LOT. HAD SIMILAR PROBLEM ON CHEVY 1999 SILVERADO K1500 PICKUP THAT RESULTED IN A RECALL. WOULD SUGGEST THE SAME ON THIS VEHICLE TO AVOID SAME HAZARDOUS SITUATION. *TR

NHTSA ID
10194043
Incident
Jun 1, 2007
Mileage
98,500 mi
Brakes
Filed Jun 18, 2007

FRONT BRAKES WEARING OUT EVERY 6,000 MI, REAR BRAKES SHOW VIRTUALLY NO WEAR AFTER 138,000 MI. THE ANTILOCK BRAKES FEEL SPONGY AND VEHICLE WON'T STOP PROPERLY. WHY DOES SOME ONE HAVE TO DIE BEFORE YOU PEOPLE LISTEN. *AK

NHTSA ID
10193617
Incident
Jan 1, 1997
Mileage
2,000 mi
BrakesEngine
Filed Nov 7, 2006

ANTI LOCK BRAKES PULSATE AT LOW SPEED ON DRY PAVEMENT. ENGINE INTAKE MANIFOLD COOLANT LEAK. *NM

NHTSA ID
10172825
Incident
May 20, 1999
Mileage
28,154 mi
Steering
Filed Aug 15, 2006

EXTREME OVER STEERING AT SPEEDS OVER 45 MPH. NEARLY CAUSED A FREEWAY ACCIDENT WITH CAR FULL OF KIDS. PREVIOUSLY OWNED A 93 SUBURBAN WITH NO COMPLAINTS. HAVE ONLY OWNED THIS ONE 4 MONTHS AND I AM SCARED TO DRIVE IT BECAUSE THE STEERING IS SO ERRATIC. ALSO TRAVEL FREQUENTLY WITH HORSE TRAILER AND WORRY THAT THE OVER STEERING WILL CAUSE THE TRAILER TO SWERVE, CONSEQUENCES WOULD BE CATASTROPHIC. *JB

NHTSA ID
10165589
Incident
Jan 1, 2006

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .