Owner-reported complaints naming the tire or wheel system, filed with NHTSA
Data refreshed
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system. Every record below is an owner-reported complaint about the 2004 Chevrolet Suburban 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE DRIVING AT ABOUT 45 THE TIRE WENT FLAT. THE TIRE HAD SEVERAL CRACKS AROUND THE SHOULDER AND APPEARS SEVERAL WERE GETTING READY TO CHUNK OFF. A COUPLE APPEAR TO GO ALL THE WAY THROUGH THE TIRE CAUSING THE AIR LOSS.
WE HAD TO CHANGE A REAR DRIVER SIDE TIRE BECAUSE WE NEEDED TO ADD AIR TO THE TIRE AND THE SENSOR CONTROL WAS BROKEN. WE TOOK THE TIRE OFF AND REPLACED IT WITH THE SPARE. WHEN RETRIEVING THE SPARE WE HAD A VERY DIFFICULT TIME GETTING IT OFF THE SPARE TIRE HOLDER WINCH. AFTER STRUGGLING WITH THE SPARE TIRE FOR 30 MINUTES WE GOT IT RELEASED AND WHEN WE TRIED TO HOIST THE WINCH BACK UP, IT WOULD NOT GO UP. WE TRIED REPEATEDLY FOR ANOTHER 30 MINUTES WITHOUT ANY SUCCESS. WE HAD TO REMOVE THE ENTIRE TIRE WINCH HOLDER PART SO IT WOULDN'T HANG DOWN WHILE DRIVING. I HAVE BEEN CALLING ALL MORNING TO TRY TO FIND THE PART AND DRAPER CHEVROLET SAID THEY HAVE HAD A LOT OF PROBLEMS WITH THIS PART BUT MAINLY WHEN CUSTOMERS ARE TRYING TO RETRIEVE THE TIRE. MY INCIDENT IS DIFFERENT SINCE IT WOULDN'T GO BACK UP. DRAPER CHEVROLET DID NOT HAVE THIS PART IN STOCK AND I HAVE BEEN CALLING SALVAGE SHOPS AS WELL WITHOUT ANY SUCCESS. I AM CURRENTLY DRIVING WITHOUT A SPARE AND I DRIVE 60 MILES A DAY ON THE HIGHWAY AND THIS IS UNSAFE TO BE DRIVING WITHOUT A SPARE TIRE BECAUSE THE OTHER TIRES SENSOR STEM BROKE ON ITS OWN. WHEN CALLING DRAPER CHEVROLET THEY SAID THE PART COST $170.42 NEW BUT THEY DO NOT HAVE THE PART IN STOCK. I WORK 8:30 A.M. TO 6:00 P.M. MONDAY THRU FRIDAY AND CAN ONLY TAKE CARE OF THIS ON THE WEEKEND. WHICH THIS WEEKEND IS CHRISTMAS DAY. I HOPE YOU UNDERSTAND MY PREDICAMENT AND CAN HELP ME IN SOME WAY TO RECTIFY THIS PROBLEM. I COME FROM A GENERAL MOTORS FAMILY AND HAVE ALWAYS BEEN ABLE TO COUNT ON GENERAL MOTORS DOING THE RIGHT THING. THANK YOU FOR YOUR CONSIDERATION. *TR
A TIRE BLEW OUT. SPARE TIRE HOIST WAS INOPERABLE. HAD TO CUT SPARE TIRE HOIST OFF WITH A RECIPROCATING SAW. ON THE SIDE OF THE ROAD FOR 4 HOURS. HAVE HEARD OF MANY WITH SAME PROBLEM. POOR DESIGN IN A HIGHLY CORROSIVE ENVIRONMENT. *TR
I WAS DRIVING MY VEHICLE AND HAD A FLAT TIRE. I COULD NOT GET MY SPARE TIRE TO COME DOWN AS IT WAS SEIZED UNDER TH BACK OF THE VEHICLE. I HAD A REPAIR SHOP FIX IT AND THEY ADVISED ME THIS IS COMMON ON ALL GENERAL MOTOR VEHICLES THAT SALT GET INSIDE THEM AND RUSTS OUT THE SPARE TIRE HOIST UNIT MAKING IT IMPOSSIBLE TO GET THE TIRE DOWN. I AM CONCERNED AS IT COULD HAVE HAPPENED TO MY WIFE AND KIDS ON A COLD NIGHT. AFTER LOOKING ONLINE THIS IS A MAJOR PROBLEM THAT MOST PEOPLE DO NOT REALIZE UNTIL THEY GET STRANDED WITH A FLAT TIRE.
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPARE TIRE HOUSING UNIT WAS DEFECTIVE WHICH MADE IT IMPOSSIBLE TO REMOVE THE SPARE TIRE WHEN HE NEEDED IT. THE DEALER ADVISED HER TO NOTIFY THE MANUFACTURER WHO STATED THAT THEY WOULD REIMBURSE HER FOR THE REPAIRS. THE VEHICLE WAS REPAIRED; HOWEVER, THE SPARE TIRE HOUSING MALFUNCTION HAS REOCCURRED. THE MANUFACTERER STATED THAT THEY WOULD NOT REIMBURSE HER TO HAVE THE HOUSING UNIT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 120,000.
ELECTRICAL COMPONENTS ARE NOT WORKING. ODOMETER, FUEL GAUGE, OIL GAUGE, BATTERY GAUGE, TEMPERATURE GAUGE DO NOT WORK - THE ONLY GAUGE THAT DOES WORK IS THE SPEEDOMETER. LOOKING AT ALL THE COMPLAINTS, I SHOULD ASSUME THE SPEEDOMETER WILL BE GOING OUT. THE TEMPERATURE GAUGE COULD BE VERY DANGEROUS - IT READS 250 - 260 ALL THE TIME. YOU DO NOT KNOW IF YOUR ARE RUNNING HOT OR NOT. THE GAS GAUGE NEEDLE IS TOTALLY UPSET DOWN - WE HAVE TO GO OFF OUR "HOW MANY MILES 'TIL WE RUN OUT GO GAS" SCREEN TO DETERMINE HOW MUCH GAS WE HAVE. I'VE REPLACED THE POWER STEERING PUMP - $775, THE CHIP FOR THE GAS PEDAL (WHEN OUT - YOU COULD NOT GO ANY FASTER THAN 10 MILES PER HOUR $800), THE DRIVER SIDE LEATHER SEAT STARTED TO WEAR DOWN @ 40,000 MILES - NOW HAS A TEAR IN IT, THE STEERING COLUMN MAKES A KNOCKING NOISE, THE DASH MAKES A POPPING NOISE WHEN THE AIR CONDITIONER IS ON, FRONT SEEM TO WEAR DOWN FAST, ETC. I COULD GO ON, BUT.......... IT SEEMS I GOT A LEMON. THIS WAS A $47,000 STICKER PRICED CAR - YOU WOULD THINK YOU WOULDN'T HAVE THIS MANY PROBLEMS. THERE SEEMS TO BE A LOT OF COMPLAINTS ON INSTRUMENT PANEL PROBLEMS - SEEMS CHEV SHOULD LOOK INTO THIS - DANGEROUS. THESE ARE FAMILY - CHILDREN VEHICLES!!! *TR
TIRE FAILURE. *AK
VALVE STEM OF TIRE PRESSURE SENSOR BROKE CAUSING THE LEFT, REAR TIRE TO GO FLAT. IT BROKE WHILE I WAS ATTEMPTING TO REMOVE THE VALVE STEM CAP SO THAT I COULD CHECK MY TIRE PRESURE. IF THE FAILURE WOULD HAVE OCCURED WHILE THE VEHICLE WAS IN MOTION, IT MAY HAVE LED TO AN ACCIDENT. *JB
THE BRIDGESTONE DUELER H/T TIRES HAVE BEEN KNOWN TO HAVE WEAR (VIBRATION) ISSUES, DUE TO THE TIRES BEING A SOFTER TIRE, ACCORDING TO MANY CHEVROLET AND GMC SERVICE MANAGERS THAT I HAVE CALLED. I RECEIVED TWO TIRES, BALANCING/ROTATION FREE, BUT I HAD TO BUY TWO AS WELL. I FEEL SINCE GM DEALERSHIPS KNOW ABOUT THIS ISSUE, THEY SHOULD SEND OUT A RECALL. I HAVE HAD MY TIRES BALANCED AND ROTATED MANY TIMES (ABOUT EVERY 3,000 MILES), BUT THE OWNERS MANUAL STATES EVERY 5000 - 8000 MILES. EVEN-THOUGH THERE IS A PROBLEM, THEY WOULDN'T PAY DUE TO MY VEHICLE HAD TOO MANY MILES (35,600) ON IT, BUT WHAT THEY WON'T ADMIT IS THAT FACT THAT I'VE HAD TO PAY EXTRA MONEY FOR ADDITIONAL BALANCE AND ROTATIONS. IF THERE IS A KNOWN ISSUE, THERE SHOULD HAVE BEEN A RECALL; EVEN-THOUGH THAT MAY COST THEM MONEY, BUT IT'S GM'S RESPONSIBILITY AND THAT WILL COST THEM CUSTOMERS IN THE FUTURE!! *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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