RoadVitals

1999 Chevrolet Suburban 2500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Feb 27, 2017
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Chevrolet Suburban 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes753.8%
  • Fuel system323.1%
  • Electrical215.4%
  • Body & structure17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN 2500. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE STRUCK A BUILDING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. UPDATED 05/05/17*LJ *CN

NHTSA ID 10957422 · filed Feb 27, 2017

BRAKE LINES RUPTURE IN EMERGENCY SITUATIONS. THIRD INCIDENT OCCURRED ON NOV 2, 2012 AND ALMOST RESULTED IN A MAJOR ACCIDENT. FRONT BRAKE LINE WHICH RUNS ACROSS FRONT OF VEHICLE RUPTURED UPON BRAKING AND PEDAL WENT TO FLOOR. DELAYED STOPPING BECAUSE ONLY REAR BRAKES WERE USED TO STOP VEHICLE. THIS IS 3RD TIME BRAKE LINES FAILED ALL IN DIFFERENT AREAS OF UNDERCARRIAGE. TRUCK WILL NOT BE DRIVEN UNTIL ALL BRAKE LINES ARE REPLACED AND UNDERCARRIAGE IS APPLIED WITH AN ANTI -CORROSIVE, WHICH THIS WILL COST APPROXIMATELY $4,000 BECAUSE OF THE LABOR INVOLVED IN THIS PROCESS. GM HAS KNOWN ABOUT THIS PROBLEM AND SHOULD BE RESPONSIBLE FOR REPLACING AND REPAIRING THE DEFECTIVE PARTS USED IN ORIGINAL MANUFACTURE. THIS PROBLEM SHOULD BE ADDRESSED BEFORE SOMEONE GETS KILLED DUE TO THESE FAULTY BRAKE LINES. *TR

NHTSA ID 10483265 · filed Nov 3, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

THE VEHICLE IN QUESTION IS A 1999 CHEVROLET SUBURBAN. THE GAS GAUGE READ ERRATICALLY AND INCORRECTLY FOR A NUMBER OF MONTHS. THEN THE ENGINE DIED IMMEDIATELY AFTER I PARKED THE VEHICLE ONE DAY AND FAILED TO RESTART. I DETERMINED THAT THE FUEL PUMP FUSE HAD BLOWN. A NEW FUSE LASTED 30 SECONDS BEFORE BLOWING IN ITS TURN. ON REMOVING THE GAS GAUGE SENDER/FUEL PUMP ASSEMBLY FROM THE GASOLINE TANK, I NOTICED THAT TWO OF THE WIRES WERE FUSED TOGETHER. SEPARATING THE WIRES TOOK SOME EFFORT AND REVEALED THAT THE INSULATION ON BOTH WIRES HAD COMPLETELY ABRADED WHERE THEY CONTACTED EACH OTHER SUCH THAT THE BARE WIRES INSIDE TOUCHED EACH OTHER AND SHORTED OUT THE CIRCUIT. THE INSULATION ON ONE OF THE WIRES HAD OVERHEATED AND PARTIALLY MELTED OFF THE WIRE FOR A SHORT DISTANCE (1/2 INCH) FROM THE POINT OF CONTACT. REPLACEMENT OF THE ENTIRE FUEL PUMP/GAS GAUGE SENDER SOLVED THE PROBLEM. SINCE THE ENTIRE UNIT IS LOCATED INSIDE THE GASOLINE TANK OF THE VEHICLE, I AM CONCERNED THAT THIS SHORT MIGHT HAVE CAUSED A SPARK THAT WOULD IGNITE THE GASOLINE IN THE GASOLINE TANK. IN THE PURPLE WIRE PHOTO, ONE CAN SEE HOW THE POINT OF CONTACT WITH THE GREY WIRE ABRADED THE INSULATION DOWN TO THE BARE WIRE INSIDE. IN THE GREY WIRE PHOTO, ONE CAN SEE BOTH A COMPARABLE ABRASION DOWN TO THE BARE WIRE AND ALSO PARTIAL MELTING OF THE WIRE INSULATION, TO THE POINT THAT ADDITIONAL BARE WIRE SHOWED. THE METAL WIRES DO NOT APPEAR TO HAVE MELTED OR FUSED; ONLY THE INSULATION DID THAT. BUT THE INSULATION MELTING AND FUSION, AS WELL AS THE TWO SAFETY FUSES THAT BLEW, ARGUE THAT THE ABRASION OF THE INSULATION CONTINUED UNTIL THE WIRES INSIDE CAME INTO CONTACT WITH EACH OTHER. THE ENTIRE UNIT IS SPRING LOADED SUCH THAT IT IS IN CONTACT WITH BOTH THE TOP AND THE BOTTOM OF THE GASOLINE TANK. SINCE THE TANK FLEXES SLIGHTLY IN NORMAL USE, THE WIRES FLEX AS WELL, RUBBING EACH OTHER ALWAYS. *TR

NHTSA ID 10938873 · filed Dec 30, 2016

(1) TIME. IT APPEARS THAT THIS FAILURE IS GUARANTEED TO HAPPEN. (2) THE FUEL SOLENOID DRIVER FAILS; THE DIESEL ENGINE STOPS; ONE IS LEFT GOING DOWN THE ROAD WITHOUT POWER STEERING NOR POWER BRAKES IN A VERY HEAVY VEHICLE. WHETHER AN ACCIDENT OCCURRED IS BY CHANCE. (3) A NEW, AND EXPENSIVE, FUEL SOLENOID DRIVER WAS INSTALLED. THE OLD ONE IS STILL IN PLACE. *TR

NHTSA ID 10201337 · filed Aug 31, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

THE VEHICLE IN QUESTION IS A 1999 CHEVROLET SUBURBAN. THE GAS GAUGE READ ERRATICALLY AND INCORRECTLY FOR A NUMBER OF MONTHS. THEN THE ENGINE DIED IMMEDIATELY AFTER I PARKED THE VEHICLE ONE DAY AND FAILED TO RESTART. I DETERMINED THAT THE FUEL PUMP FUSE HAD BLOWN. A NEW FUSE LASTED 30 SECONDS BEFORE BLOWING IN ITS TURN. ON REMOVING THE GAS GAUGE SENDER/FUEL PUMP ASSEMBLY FROM THE GASOLINE TANK, I NOTICED THAT TWO OF THE WIRES WERE FUSED TOGETHER. SEPARATING THE WIRES TOOK SOME EFFORT AND REVEALED THAT THE INSULATION ON BOTH WIRES HAD COMPLETELY ABRADED WHERE THEY CONTACTED EACH OTHER SUCH THAT THE BARE WIRES INSIDE TOUCHED EACH OTHER AND SHORTED OUT THE CIRCUIT. THE INSULATION ON ONE OF THE WIRES HAD OVERHEATED AND PARTIALLY MELTED OFF THE WIRE FOR A SHORT DISTANCE (1/2 INCH) FROM THE POINT OF CONTACT. REPLACEMENT OF THE ENTIRE FUEL PUMP/GAS GAUGE SENDER SOLVED THE PROBLEM. SINCE THE ENTIRE UNIT IS LOCATED INSIDE THE GASOLINE TANK OF THE VEHICLE, I AM CONCERNED THAT THIS SHORT MIGHT HAVE CAUSED A SPARK THAT WOULD IGNITE THE GASOLINE IN THE GASOLINE TANK. IN THE PURPLE WIRE PHOTO, ONE CAN SEE HOW THE POINT OF CONTACT WITH THE GREY WIRE ABRADED THE INSULATION DOWN TO THE BARE WIRE INSIDE. IN THE GREY WIRE PHOTO, ONE CAN SEE BOTH A COMPARABLE ABRASION DOWN TO THE BARE WIRE AND ALSO PARTIAL MELTING OF THE WIRE INSULATION, TO THE POINT THAT ADDITIONAL BARE WIRE SHOWED. THE METAL WIRES DO NOT APPEAR TO HAVE MELTED OR FUSED; ONLY THE INSULATION DID THAT. BUT THE INSULATION MELTING AND FUSION, AS WELL AS THE TWO SAFETY FUSES THAT BLEW, ARGUE THAT THE ABRASION OF THE INSULATION CONTINUED UNTIL THE WIRES INSIDE CAME INTO CONTACT WITH EACH OTHER. THE ENTIRE UNIT IS SPRING LOADED SUCH THAT IT IS IN CONTACT WITH BOTH THE TOP AND THE BOTTOM OF THE GASOLINE TANK. SINCE THE TANK FLEXES SLIGHTLY IN NORMAL USE, THE WIRES FLEX AS WELL, RUBBING EACH OTHER ALWAYS. *TR

NHTSA ID 10938873 · filed Dec 30, 2016

GM SIDE TERMINAL BATTERIES HAVE DESIGN FLAW THAT ALLOWS BATTERY ACID TO LEAK OUT OF THE TERMINALS WHEN STRESSES FROM HEAVY CABLES CAUSE SEAL TO FAIL. BATTERY ACID LEAKS ON VEHICLE COMPONENTS BELOW AND HAS BEEN KNOWN TO RUIN BRAKE LINES AND OTHER IMPORTANT SAFETY COMPONENTS. IN ADDITION, THE BATTERY ACID IS HARMFUL TO THE ENVIRONMENT. I HAVE PERSONALLY HAD THESE BATTERIES FAIL SEVERAL TIMES IN MY 99 CHEVY. SUBURBAN K2500 DIESEL. SEE THE LINK FOLLOWING FOR MORE REPORTS OF SAME PROBLEM BY OTHERS: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/1999/CHEVROLET/SUBURBAN/BATT TOP TERMINAL BATTERIES DO NOT HAVE THIS PROBLEM AS THE TERMINAL TO CASE SEAL IS ABOVE THE LIQUID LEVEL OF THE BATTERIES. GM IS THE ONLY MANUFACTURER THAT I KNOW OF THAT USES THE SIDE TERMINAL BATTERIES. *TR

NHTSA ID 10370313 · filed Dec 12, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

1999 CHEVROLET SUBURBAN FRAME FAILURE DUE TO ROT. NOTICED VEHICLE HANDLING DIFFERENT, FRONT END CHECKED ALL TIGHT. NOTICED HOLE IN FRAME UNDER STEERING BOX MOUNTS AND LARGE CRACK HEADING FROM HOLE TOWARDS REAR OF VEHICLE. IMMEDIATELY PARKED TRUCK, UNABLE TO BE DRIVEN UNSAFE. *TT

NHTSA ID 10411983 · filed Jul 12, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .