Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1998 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHEN FIRST TAKING VEHICLE FROM THE SALES LOT IT PULLED TO THE RIGHT. CONSUMER TOOK VEHICLE BACK TO THE DEALER, WHO BALANCED THE TIRES, BUT THE PROBLEM RECURRED. ALSO, WHEN THE BRAKES WERE DEPRESSED VEHICLE SHOOK SEVERELY. VEHICLE WAS TAKEN TO DEALER FOUR TIMES, AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC, IT WAS DETERMINED THAT WHEEL HUB WAS WARPED FROM THE FACTORY. *AK
WHEN TURNING TO RIGHT VEHICLE WILL MAKE A SHARPER TURN, LIKE STEERING WHEEL IS BEING JERKED IN THAT DIRECTION. TOOK VEHICLE TO DEALER, AND THEY CHANGED STEERING SENSOR. CONSUMER FELT THAT THIS WAS VERY DANGEROUS, CAR COULD TIP OVER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
THE A/C HAD A MUSTY SMELL WHEN ON. NLM
THE POWER STEERING PUMP FAILED AT 25000 MILES. *YH
THE VEHICLE HAS BEEN EXPERIENCING SEVERAL SUSPENSION RELATED PROBLEMS, THE SIDE SHOCK ABSORBER SPLIT CAUSING A RATTLE, THE DEALER REPLACED THE BOLTS ON BOTH THE DRIVER AND PASSENGER SIDES, CONSUMER COMPLAINED OF STEERING WHEEL PULLING TO THE RIGHT, THE DEALER FOUND THAT THE VEHICLE WAS OUT OF ALIGNMENT AND AFTER THE ALIGNMENT WAS COMPLETED, THE PROBLEM STILL EXISTED, THE DEALER LATER FOUND A LEFT FRONT INNER TIE ROD NUT LOOSE, HOWEVER THE VEHICLE STILL PULLED TO THE RIGHT SO A TIRE ROTATION WAS DONE, ALSO, THE COIL SPRING INSULATORS WERE MISSING CAUSING A CLUNKING NOISE WHEN TURNING, IT WAS LATER FOUND THAT THE INSULATORS WERE IMPROPERLY INSTALLED, THE VEHICLE CONTINUES TO PULL TO THE RIGHT AFTER ALL THE REPAIRS AND THE DEALER CAN NOT FIND A REMEDY FOR THE PROBLEM. *SLC
DESTROYS FRONT RIGHT 2 TIRES (NOT ALIGNMENT PROBLEM) 2 TIRES IN 22K MILES( DOT NUMBER: M3DD TIRE SIZE: P235/75R15 )
VEHICLE WOULD WANDER AT ANY SPEED. APPOINTMENT HAS BEEN MADE FOR DEALER INSPECTION. DO NHTSA HAVE ANY OTHER INFORMATION ON THIS PROBLEM. *AK
CONSUMER BOUGHT A BOA., BUT WHEN HE PUTS IT ON TRUCK IT MAKES THE TRUCK VIBRATE. ALSO, WHEN NOT CARRYING THE BOAT IT VIBRATES IF VEHICLE IS TRAVELING AT A HIGHER SPEED. *AK
VEHICLE VEERS TO LEFT / RIGHT, COUNTER CLOCKWISE FROM THE WAY ITS SWINGS. THIS HAPPENS AT 55 TO 60 MPH. DEALER HAS BEEN CONTACTED. VEHICLE HAS HAD CONTINUED COMPONENT REPLACEMENTS IN THE SUSPENSION AND STEERING DUE TO DEFECT. ALSO POWER STEERING SENSOR WAS REPLACED/NUTS:BOLTS THAT HOLD TIRE TOGETHER SHEARED OFF, CAUSING TIRE TO FALL OFF. *AK
EA99-011, WHEN TRAVELING 50-70 MPH CONSUMER FELT A SHIMMY WITHIN THE STEERING COLUMN, ALSO, WHEN MAKING A LEFT HAND TURN VEHICLE JERKED AND PULLED TO THE LEFT. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
FRONT TIRE UNEVEN WEAR, DUE TO POSSIBLE ALIGNMENT PROBLEMS. YH
MUSKY ODOR FROM AIR CONDITIONER SYSTEM. MJS
FRONT SHOCK ABSORBER FAILED. *YC
HVAC SYSTEM FAILED.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .