RoadVitals

2004 Chevrolet Suburban Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
204
Latest Mar 31, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
18

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Chevrolet Suburban, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

72
reports

From owner reports, verbatim

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

NHTSA ID 11584565 · filed Apr 22, 2024

Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns

NHTSA ID 11471888 · filed Jun 30, 2022
All 72 reports naming electrical

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

49
reports

From owner reports, verbatim

Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns

NHTSA ID 11471888 · filed Jun 30, 2022

THE HYDRO BOOSTER IS DEFECTIVE. THE CAR TRIGGERS MY BREAKS AND MAKES NOISES MAKE STEERING BRAKING DIFFICULT. IT HAPPENS EVERYFAY THROUGHT THE DAY WHILE IM DRIVING

NHTSA ID 11352858 · filed Sep 2, 2020
All 49 reports naming brakes

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

19
reports

From owner reports, verbatim

THE HYDRO BOOSTER IS DEFECTIVE. THE CAR TRIGGERS MY BREAKS AND MAKES NOISES MAKE STEERING BRAKING DIFFICULT. IT HAPPENS EVERYFAY THROUGHT THE DAY WHILE IM DRIVING

NHTSA ID 11352858 · filed Sep 2, 2020

TOTAL BRAKE FAILURE (VEHICLE HAS 95,387) MILES) AT 40 MPH IN MOTION. STABIL-TRAC LIGHT INDICATED AT THE TIME OF FAILURE, SERVICE BRAKE INDICATOR ON DISPLAY INFORMATION CONSOLE. . DEPLOYED 4WD LOW, DROPPED TO LOWER GEAR AND HIT EMERGENCY BRAKE TO STOP THE VEHICLE ON SHOULDER OF ROAD. GOT OUT OF VEHICLE SAW BRAKE FLUID ALL OVER THE SKIDS AND FRAME. CAUSE: TOWED TO LOCAL SHOP INDICATED THAT BRAKE LINES ON DRIVER SIDE AND LINES GOING TO FRONT WHEEL WERE COMPLETELY RUSTY AND "LIKE PAPER". THIS WAS UNSETTLING I DON'T LIVE NEAR SALTWATER BUT DRIVE THE VEHICLE A LOT IN WINTER. HAD I BEEN IN A DENSELY POPULATED AREA, THERE CERTAINLY WOULD HAVE BEEN LOSS OF LIFE. THIS VEHICLE WEIGHS OVER 6000 LBS AND NO BRAKES IS LIKE TO TRYING TO STOP A TRAIN. PLEASE INVESTIGATE SIMILAR FAILURES AS THIS FAILURE IN SIMILAR VEHICLES/ANY VEHICLE COULD CAUSE LOSS OF LIFE.

NHTSA ID 10914923 · filed Oct 9, 2016
All 19 reports naming driver assistance

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

18
reports

From owner reports, verbatim

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

NHTSA ID 11499926 · filed Jan 3, 2023

1ST COMPLAINT: AFTER PASSING A VEHICLE ON A HIGHWAY (THIS REQUIRED THE SUBURBAN TO GO INTO THE PASSING GEAR), THE SUBURBAN'S ELECTRICAL SYSTEM AND ENGINE AUTOMATICALLY SHUT DOWN RIGHT ON THE HIGHWAY. I WAS FORCED TO IMMEDIATELY PULL OVER IN ORDER TO AVOID BE HIT BY PASSING VEHICLE. AFTER WAITING APPROXIMATELY 5 MINUTES, THE SUBURBAN STARTED UP AGAIN. WE STARTED DRIVING AGAIN BUT AGAIN ONCE I TRIED TO ACCELERATE OR PASS ANOTHER VEHICLE THE SUBURBAN WOULD SHUT DOWN AGAIN. AUTO MECHANIC HAS NOT BEEN ABLE TO IDENTIFY WHAT CAUSES THE VEHICLE TO DO THIS. VERY FRUSTRATING AND DANGEROUS IF THIS HAPPENS ON A BUSY HIGHWAY OR FREEWAY. 2ND COMPLAINT: CLUSTER PANEL WENT HAYWIRE. SPEEDOMETER STOPPED WORKING, OIL GAUGE NOT READING PROPERLY ETC. EVENTUALLY, THE ENTIRE CLUSTER PANEL SHUT DOWN. HAD TO REPLACE IT AT A COST OF ABOUT $500. 3RD COMPLAINT: DRIVERS SEAT FUNCTIONS AND HEATING MECHANISIM MALFUNCTIONED. THE DRIVERS HEATED SEAT STOPPED WORKING AND THE SEAT CONTROLS MALFUNCTIONED. THE SOME OF THE DRIVERS SEAT CONTROLS STOPPED WORKING OR ARE REVERSED. EXAMPLE; WHEN YOU PUSH THE LEVER TO MOVE THE SEAT FORWARD IT GOES BACKWARD AND VIS VERSA. THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AND IT WILL CANCEL OUT THE PASSENGERS SIDE HEATED SEAT. EXAMPLE; IF THE PASSENGER SIDE HEATED SEAT IS SELECTED, IT WORKS BUT ONCE YOU SELECT THE DRIVERS SIDE HEATED SEAT IT WILL CANCEL OUT THE PASSENGER SIDE AND THE DRIVERS SIDE STILL DOESN'T WORK. AUTO MECHANIC CLAIMED THE DRIVERS SIDE HEATED SEAT ELEMENT WAS BAD. HAD IT REPLACED AT A COST OF $300 BUT STILL DID NOT SOLVE THE PROBLEM. THE ORIGINAL HEATED SEAT ELEMENT WAS NOT BAD EITHER. *TR

NHTSA ID 10655267 · filed Nov 16, 2014
All 18 reports naming engine

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

14
reports

From owner reports, verbatim

Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns

NHTSA ID 11471888 · filed Jun 30, 2022

THE HYDRO BOOSTER IS DEFECTIVE. THE CAR TRIGGERS MY BREAKS AND MAKES NOISES MAKE STEERING BRAKING DIFFICULT. IT HAPPENS EVERYFAY THROUGHT THE DAY WHILE IM DRIVING

NHTSA ID 11352858 · filed Sep 2, 2020
All 14 reports naming steering

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

14
reports

From owner reports, verbatim

THE EXHAUST MANIFOLD BOLTS HAVE SNAPPED OFF, 4 OF THEM TO BE EXACT. EXHAUST FUMES CAN NOW LEAK INTO TO THE CAB AND POISON OCCUPANTS.

NHTSA ID 10966725 · filed Mar 18, 2017

INSTRUMENT CLUSTER FAILED AFTER EXTREME COLD TEMPERATURES, FUEL GAUGE, TEMPERATURE GAUGE, OIL PRESSURE GAUGE AND BATTERY CHARGING SYSTEM GAUGE. GM KNOWS ABOUT THE FAULTY GAUGES AND AS OF THIS DATE HAS NOT MADE A RECALL OF THE INSTRUMENT PANEL. CONSIDERING ALL LEGAL REMEDIES AFFORDED BY LAW AS THIS IS A PROBLEM THAT CAN BE RECTIFIED BY GM BY REPLACING THE AFOREMENTIONED FAULTY FACTORY EQUIPMENT. *TR

NHTSA ID 10425150 · filed Sep 13, 2011
All 14 reports naming fuel system

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

13
reports

From owner reports, verbatim

Front passenger dash airbag spontaneously deployed without any inciting event. The vehicle is at the Team Chevrolet Goldsboro dealership. A case has been opened with General Motors Case Number XXX. No prior warning - it smoked for a few seconds then deployed. No prior warning lights.

NHTSA ID 11728354 · filed Mar 31, 2026

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

NHTSA ID 11499926 · filed Jan 3, 2023
All 13 reports naming airbags

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

9
reports

From owner reports, verbatim

REAR TAILGATE GLASS HAS SEPARATED FROM THE GLUED ON HINGES AND DROPPED DOWN ON THE DRIVERS SIDE. THIS APPEARS TO BE AN ONGOING DESIGN, QUALITY ISSUE AND HAS HAPPENED ON A LARGE NUMBER OF SUV STYLE CHEVROLET VEHICLES AS CAN BE SEEN USING A SIMPLE INTERNET SEARCH CONCERNING THIS ISSUE.

NHTSA ID 11209173 · filed May 22, 2019

HEARD RATTLE AND A WIND NOISE AS IF A DOOR OR WINDOW WAS PARTIALLY OPEN. REAR LIFTGATE GLASS PASSENGER SIDE HINGE PARTIALLY SEPARATED FROM WINDOW GLASS, ALLOWING THE STRUT WHICH LIFTS THE WINDOW UP NORMALLY TO PUSH THE TOP EDGE OF THE WINDOW UP ABOUT AN INCH. WHAT MAKES THIS DANGEROUS IS THAT IF AT HIGHWAY SPEED, THE WIND COULD HAVE EASILY CAUGHT THE LIFTED GLASS EDGE AND STRESS IT ENOUGH TO SHATTER AND INJURE SOMEONE OR DAMAGE A FOLLOWING VEHICLE. *TR

NHTSA ID 10471898 · filed Aug 22, 2012
All 9 reports naming visibility

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

9
reports

From owner reports, verbatim

I WAS DRIVING ALONG THE FREEWAY AND I NOTICED THAT ON THE COMPUTERIZED DASHBOARD, THE SERVICE TIRE MONITOR WAS FLASHING. I WAS DRIVING 50 MPH AND WHEN I LOOKED AT THE SPEEDOMETER, THE GAUGE WENT UP TO 120 MPH AND EVEN THOUGH I TURNED THE ENGINE OFF THE GAUGE IS STILL AT 120 MPH. I ALSO NOTICED THAT THE BATTERY GAUGE IS NOT WORKING, BECAUSE THE GAUGE IS NOT MOVING AT ALL AND WHEN I LOOKED AT THE RPM GAUGE, I WAS ONLY PRESSING THE GAS SLIGHTLY, THE RPM GAUGE WENT UP TO THE MAXIMUM LEVEL. WHEN I WAS COMING BACK HOME FROM WORK THE SAME DAY, WHEN I STARTED THE ENGINE I FELT IT RIGHT AWAY THAT WHENEVER I PUT MY FOOT ON THE GAS, THE VEHICLE IS JUST MOVING SLOWLY, UNTIL IT STOPPED MOVING. I HAVE IT TOWED TO BILL HEARD DEALERSHIP AND THEY FOUND OUT THAT IT WAS THE TRANSMISSION WAS TORE AND ACCORDING TO THE DEALERSHIP THAT I NEED TO HAVE A NEW TRANSMISSION. THIS VEHICLE IS A 2004 CHEVROLET SUBURBAN, BOUGHT IT BRAND NEW. RIGHT NOW WE HAVE 67,880 MILEAGE AND WE ONLY HAVE THIS VEHICLE FOR 4 1/2 YEARS. FEW MONTHS PRIOR TO THIS INCIDENT, I RECEIVED A LETTER FROM GM, ABOUT A CONDITION THAT MAY DEVELOP ON THIS VEHICLE WHICH IS WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER OR BECOME INOPERATIVE AND MAY CAUSE INACCURATE READINGS, INCLUDING THE SPEEDOMETER AND THE FUEL GAUGE. I HAVE KEPT THAT LETTER AND CALLED THE GM AND I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALERSHIP. I WAS JUST WANDERING, BECAUSE IT ALL HAPPENED IN ONE DAY. I DON'T KNOW IF THIS PROBLEM IS RELATED TO THE TRANSMISSION. *TR

NHTSA ID 10234432 · filed Jul 15, 2008

2004 CHEVROLET TAHOE HAS HAD THE FOLLOWING ISSUES BEFORE 100K MILES: 1. REPLACED FUEL PUMP 2. ENGINE OVERHEATING(TAKEN TO THE DEALERSHIP SERVICE DEPT 2X FOR ISSUE) 3. OIL PRESSUE - LOST OIL PRESSUE 4. TRANSMISSION NEEDS REPLACED *TR

NHTSA ID 10210000 · filed Nov 26, 2007
All 9 reports naming transmission

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

7
reports

From owner reports, verbatim

WE WERE DRIVING SOUTHBOUND ON US HWY 131 JUST NORTH OF KALAMAZOO, MI. OUR WILDERNESS AT P255/70R16 SHREDDED AND ALMOST CAUSED US TO ROLL OVER. THE DAMAGE DONE TO THE VEHICLE WAS APPROXIMATELY $2400 PLUS $197 FOR TWO TIRES. WE BOUGHT SUBURBAN FROM A FORD DEALER IN WI IN DECEMBER 2011. THE TIRES WERE ON THE VEHICLE. WE FOUND OUT THAT THEY WERE RECALLED AND ALSO WERE 14 YEARS OLD. WE WENT TO THE FORD DEALER TO SEE ABOUT BEING REIMBURSED FOR THE TWO TIRES THAT THEY KNOWINGLY PUT ON THE SUBURBAN. THEY ACKNOWLEDGED THAT THEY PUT THE TIRES ON BUT CLAIMED IT WASN'T THEIR FAULT AND THEY DIDN'T HAVE TO KNOW ALL THE TIRES THAT HAVE BEEN RECALLED. WE THEN FILED A COMPLAINT WITH FIRESTONE. NINE MONTHS AFTER WE FILED THE COMPLAINT, SENT THE EVIDENCE, ALL PAPERWORK, THE TIRE WITH SHREDDED PIECES, AND COST OF REPAIRS, WE RECEIVED A NOTE THAT FIRESTONE WAS NOT LIABLE, THAT THE TIRE WAS 14 YEARS OLD, AND THAT THEY WOULD ONLY PAY FOR ONE TIRE. THEY SAID THAT THE TIRE WAS NOT PROPERLY INFLATED. WE TOOK THE AIR OUT WHEN IT WAS SENT BECAUSE UPS WOULDN'T TAKE IT WITH AIR IN IT. WE CURRENTLY HAVE THE SECOND TIRE. IT HAS EXCELLENT TREAD. THERE IS NO WAY OF KNOWING FROM LOOKING AT IT THAT IT IS A HAZARD. SHOULDN'T A TIRE COMPANY THAT RECALLED TIRES HAVE TO REPLACE THEM EVEN IF THEY ARE OLD? WE HAVE PICTURES TO SHOW THAT THE TIRE WENT COMPLETELY BALD AND NEVER WENT FLAT. *TR

NHTSA ID 10509663 · filed Apr 26, 2013

I HAD A FLAT TIRE ON A 2004 CHEVY SUBURBAN. AFTER ABOUT 1 HOUR OF TRYING, I WAS NOT ABLE TO RELEASE THE SPARE TIRE HOIST ON THE VEHICLE. SINCE I COULD NOT ACCESS THE SPARE TIRE, I HAD TO CALL FOR A TOW TRUCK. THE TOW TRUCK DRIVER ALSO COULD NOT GET THE SPARE TIRE TO RELEASE FROM THE VEHICLE. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER HAD TO REPLACE THE "BAD" HOIST. THIS WAS THE FIRST TIME I TRIED TO USE THE SPARE HOIST SINCE THE VEHICLE WAS PURCHASED. THE DEALER SAID THAT THIS IS A COMMON FAILURE AND THE TOW TRUCK DRIVER AGREED. THE DEALER ALSO SAID IT WAS MY FAULT FOR ABUSING THE HOIST (DRIVING ON DIRT ROADS) AND NOT PROPERLY SERVICING THE HOIST. NO WHERE IN THE OWNER'S MANUAL DOES IT TALK ABOUT SPARE TIRE HOIST MAINTENANCE. THE TOTAL COST FOR A FLAT TIRE WAS OVER $400 AND 7 HOURS OF MY TIME. *JB

NHTSA ID 10178325 · filed Jan 10, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

7
reports

From owner reports, verbatim

1ST COMPLAINT: AFTER PASSING A VEHICLE ON A HIGHWAY (THIS REQUIRED THE SUBURBAN TO GO INTO THE PASSING GEAR), THE SUBURBAN'S ELECTRICAL SYSTEM AND ENGINE AUTOMATICALLY SHUT DOWN RIGHT ON THE HIGHWAY. I WAS FORCED TO IMMEDIATELY PULL OVER IN ORDER TO AVOID BE HIT BY PASSING VEHICLE. AFTER WAITING APPROXIMATELY 5 MINUTES, THE SUBURBAN STARTED UP AGAIN. WE STARTED DRIVING AGAIN BUT AGAIN ONCE I TRIED TO ACCELERATE OR PASS ANOTHER VEHICLE THE SUBURBAN WOULD SHUT DOWN AGAIN. AUTO MECHANIC HAS NOT BEEN ABLE TO IDENTIFY WHAT CAUSES THE VEHICLE TO DO THIS. VERY FRUSTRATING AND DANGEROUS IF THIS HAPPENS ON A BUSY HIGHWAY OR FREEWAY. 2ND COMPLAINT: CLUSTER PANEL WENT HAYWIRE. SPEEDOMETER STOPPED WORKING, OIL GAUGE NOT READING PROPERLY ETC. EVENTUALLY, THE ENTIRE CLUSTER PANEL SHUT DOWN. HAD TO REPLACE IT AT A COST OF ABOUT $500. 3RD COMPLAINT: DRIVERS SEAT FUNCTIONS AND HEATING MECHANISIM MALFUNCTIONED. THE DRIVERS HEATED SEAT STOPPED WORKING AND THE SEAT CONTROLS MALFUNCTIONED. THE SOME OF THE DRIVERS SEAT CONTROLS STOPPED WORKING OR ARE REVERSED. EXAMPLE; WHEN YOU PUSH THE LEVER TO MOVE THE SEAT FORWARD IT GOES BACKWARD AND VIS VERSA. THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AND IT WILL CANCEL OUT THE PASSENGERS SIDE HEATED SEAT. EXAMPLE; IF THE PASSENGER SIDE HEATED SEAT IS SELECTED, IT WORKS BUT ONCE YOU SELECT THE DRIVERS SIDE HEATED SEAT IT WILL CANCEL OUT THE PASSENGER SIDE AND THE DRIVERS SIDE STILL DOESN'T WORK. AUTO MECHANIC CLAIMED THE DRIVERS SIDE HEATED SEAT ELEMENT WAS BAD. HAD IT REPLACED AT A COST OF $300 BUT STILL DID NOT SOLVE THE PROBLEM. THE ORIGINAL HEATED SEAT ELEMENT WAS NOT BAD EITHER. *TR

NHTSA ID 10655267 · filed Nov 16, 2014

I OWN A 2004 CHEVROLET SUBURBAN 1500 WHICH I BOUGHT USED IN 2006. SINCE THE DAY I PURCHASED THE VEHICLE THE BACK DOORS WILL NOT AUTOMATICALLY UNLOCK EITHER WITH DECREASED SPEED OR WITH THE HAND HELD REMOTE. YOU ACTUALLY HAVE TO REACH BACK AND UNLOCK THE DOORS WITH YOUR HAND. NOW, IN THE LAST FEW MONTHS, THE REMOTE STILL WORKS BUT IT IS NOT UNLOCKING ANY OF THE DOORS AND YOU MUST USE THE KEY TO UNLOCK DRIVERS DOOR. I WAS TOLD THERE ARE MOTORS IN EACH DOOR FOR THE LOCKS AND THAT REPLACING THEM ARE EXPENSIVE, SO I'M WONDERING IF THERE HAVE BEEN ANY KIND OF RECALLS FOR THIS PROBLEM. *TR

NHTSA ID 10421257 · filed Aug 23, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE SHIFTING GEARS, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THERE WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 238,239.

NHTSA ID 11413497 · filed Apr 23, 2021

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER MALFUNCTIONED AND DOES NOT OPERATE AT ALL. THE REPAIR SHOP COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND NO REPAIRS WERE MADE. AT 40,000 MILES, THE DEALER ROTATED THE TIRES, BUT DID NOT CHECK THE ROTORS. THE FAILURE MILEAGE WAS 60,539 AND CURRENT MILEAGE WAS 70,000. UPDATED 03/14/08.*LJ THE POWER WINDOW MOTORS, UNIVERSAL JOINTS AND SHOCKS ALL HAD TO BE REPLACED. UPDATED

NHTSA ID 10208982 · filed Nov 15, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

5
reports

From owner reports, verbatim

I RECEIVED A LETTER DATED JULY 2, 2012 THAT INDICATED THAT THE TIRES I PREVIOUSLY PURCHASED FROM PEPBOYS WERE DEFECTIVE AND COULD BLOW APART WHILE DRIVING. THE TIRES HAD DOT SERIAL NUMBER UT T6 PA7. SO, I TOOK THE LETTER AND VEHICLE BACK TO PEPBOYS BUT THEY WERE NOT AWARE OF THE RECALL. IN ANY EVENT, THEY DID REPLACE ALL FOUR TIRES FREE OF CHARGE. HOWEVER, IT SEEMS THAT ARE STILL SELLING THE DEFECTIVE TIRES BECASE THE TIRES THEY INSTALLED ON MY VEHICLE, FOR THE SECOND TIME, HAD DOT SERIAL UT T6 PA7. SO, IT APPEARS THAT I AM STILL DRIVING ON THE HIGHWAY WITH DEFECTIVE TIRES.

NHTSA ID 10473341 · filed Aug 24, 2012

2004 CHEVROLET SUBURBAN. CONSUMER STATES UNSATISFACTORY TRANSACTION *TGW THE CONSUMER STATED HE WAS UNABLE TO LOWER THE SPARE TIRE ON HIS VEHICLE. THE TIRE WAS STORED UNDER THE REAR OF THE VEHICLE ON A CABLE LOWERING MECHANISM. THE TIRE WOULD LOWER ONLY FOUR INCHES BECAUSE OF A SECONDARY LATCH SYSTEM. THE SYSTEM WAS SUPPOSED TO BE ABLE TO BE RELEASED ACCORDING TO THE OWNERS MANUAL. THE CONSUMER SPENT HOURS OVER A THREE DAY PERIOD OF TIME, TRYING TO GET THE TIRE LOWERED TO THE GROUND. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THEM RELEASE IT. THE MECHANIC COULD NOT LOWER IT EITHER. THEY REMOVED THE ENTIRE MECHANISM AND THE TIRE AND AT THE CONSUMERS REQUEST THEY PUT IT IN THE CARGO AREA. THE CONSUMER STATED HIS CONCERN WAS THAT THE SYSTEM WAS IMPROPERLY DESIGNED. IT WAS SUSCEPTIBLE TO RUST AFTER A SHORT PERIOD OF TIME WHICH COULD ALLOW IT TO MALFUNCTION. *JB

NHTSA ID 10330670 · filed May 11, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE SHIFTING GEARS, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THERE WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 238,239.

NHTSA ID 11413497 · filed Apr 23, 2021

THE REAR WINDOW LIFT HINGE ATTACHED TO THE GLASS TO THE TAILGATE IS DEFECTIVE. AFTER RESEARCHING THIS HINGE ONLINE, I LOCATED SEVERAL WITH THE SAME PROBLEM. THIS COULD CAUSE SEVERAL PROBLEMS IF THE GLASS WERE TO SEPARATE DURING TRAVEL AND SHOULD BE A HUGE SAFETY CONCERN FOR CHEVROLET. THE ESTIMATED REPAIR COST IS $1,300.00 FOR A DEFECTIVE PART THAT WILL JUST RE-OCCUR WITH IN A FEW YEARS AS SOME OF THE COMPLAINANTS OBSERVED ONLINE BY NEW OWNERS OF 2 YEARS. THIS PART IS DEFECTIVE AND NOT DUE TO NORMAL WEAR AND TARE. *TR

NHTSA ID 10554357 · filed Dec 2, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

INSTRUMENT CLUSTER SHORTS OUT AND GEAR INDICATOR GOES BLANK. NO MESSAGE CENTER INFORMATION WARNINGS ARE DISPLAYED. PART IS DEFECTIVE AND CAR MAKERS SHOULD REPLACE IT. NOT KNOWING WHAT GEAR VEHICLE IS IN CAN LEAD TO DEATH IF VEHICLE LEFT IN NEUTRAL AND ROLLS AWAY. GM NEEDS TO FIX THIS EXPENSIVE PROBLEM. ALSO 4L60E TRANSMISSION ON THESE VEHICLES FAILS AND STARTS SLIPPING BECAUSE OF DEFECTIVE SUN SHELL AND REAL PISTON SEAL. GM SHOULD RECALL ALL THESE BAD TRANSMISSIONS. WARRANTY SHOULD HAVE BEEN FOR LIFE. WHY SHOULD SUCH AN EXPENSIVE PART TO REPAIR FAIL UNDER NORMAL USE? RECALL ! BOTH THESE PARTS FAIL WHEN DRIVING. ALL WARNING OF VEHICLE CONDITIONS ARE SENT TO FAILED CLUSTER. VEHICLE WAS MADE IN MEXICO FOR RE-IMPORTATION AND SALE IN USA AND MAYBE PARTS SUPPLIERS IN MEXICO PROVIDED DEFECTIVE PARTS. MANY PEOPLE HAVE SUFFERED FINANCIAL LOSS TRYING TO FIX THESE PROBLEMS, LASTLY, THE EMISSION SOLENOID NEAR THE TANK ALSO FAILS. VEHICLE MAY NOT PASS EMISSION. *TR

NHTSA ID 10945428 · filed Jan 15, 2017

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE GEAR SHIFTED INTO THE NEUTRAL POSITION UNEXPECTEDLY WITHOUT WARNING. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.

NHTSA ID 10871528 · filed May 31, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY BLOW HOT AIR DUE TO A FAILURE WITH THE AIR CONDITIONER BLOWER MOTOR. THE CONTACT STATED THAT THE BLOWER RESISTOR MODULE AND THE WIRING HARNESS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000. UPDATED 12/03/15*LJ UPDATED 11/17/2017*CN

NHTSA ID 10733984 · filed Jul 14, 2015

WITHIN ONE MONTH OF VEHICLE PURCHASE CONSUMER BEGAN TO HEAR A LOUD PITCH SCREECHING NOISE ANY TIME THE VEHICLE WAS STOPPED WITH THE AIR CONDITIONER ON. NOISE CAN BE HEARD BOTH INSIDE AND OUTSIDE OF THE VEHICLE AT SOME DISTANCE FROM VEHICLE. NOISE HAS PROGRESSIVELY WORSENED OVER YEAR PERIOD AND OCCASIONALLY OCCURS WHILE VEHICLE IS IN MOTION WITH AIR CONDITIONER ON. *JB

NHTSA ID 10142222 · filed Nov 8, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

ODOMETER FAILED AND I WAS UNABLE TO DETERMINE THE SPEED. IT COST ME APPROXIMATELY $750.00 TO REPAIR THE 2004 TAHOE. I OWNED SEVERAL VEHICLES AND THIS HAS NEVER HAPPENED BEFORE. I WAS TOLD BY DEALER THAT THIS ITEM HAD TO BE REPLACED IN SEVERAL VEHICLES, BUT AT THIS TIME THERE WAS NO RECALL. SO I HAD TO PAY! *AK

NHTSA ID 10190431 · filed May 10, 2007

DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN IN FOR SEAT REPAIRS, THE INDEPENDENT MECHANIC DISCOVERED THE DRIVER'S SIDE SEAT BELT WAS NEVER ATTACHED TO THE FRAME. THE SEAT BELT WAS REATTACHED TO THE FRAME.

NHTSA ID 10148553 · filed Jan 25, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

LEFT FRONT PARKING LIGHT KEEPS GOING OUT. I SEE OTHER VEHICLE, SAME MAKE AND MODEL WITH THE SAME PROBLEM. THE LIGHT HOUSING IS NOT SEALED. *JB THE CONSUMER STATED CHANGE THE BULB BUT THE PROBLEM STILL PERSISTS. UPDATED 10/03/07 *TR

NHTSA ID 10202525 · filed Sep 11, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .