RoadVitals

2012 Chevrolet Suburban Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Nov 6, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 101 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2012 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

Shown in the owner’s own words, exactly as filed

Driver assistanceElectrical
Filed Nov 6, 2018

WHEN DRIVING THE VEHICLE, THIS MOSTLY OCCURS ON SURFACE STREETS, THE STABILITRAK LIGHTS WILL COME ON AND THEN SHUT OFF. THE PROBLEM HAS PROGRESSED AND THE LIGHTS WILL NOW COME ON AND THEN BLACK OUT THE DASHBOARD. THE CAR HAS EVEN COMPLETELY LOST POWER WHILE DRIVING AND THEN COME BACK ON. THIS IS QUITE TERRIFYING! THE BATTERY HAS BEEN REPLACED AND IS BRAND NEW. THE ONLY TIME THE CAR LOST POWER ON THE HIGHWAY WAS WHEN THE CAR WAS MOVING AT A SLOWER RATE OF BETWEEN 30-50 MPH.

NHTSA ID
11149739
Incident
Nov 6, 2018
Mileage
95,000 mi
BrakesElectrical
Filed Jan 27, 2016

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING 45 MPH, THE RADIO AND DASHBOARD LIGHTS BLINKED OFF AND ON AND THE DOORS LOCKED AND UNLOCKED CONTINUOUSLY. THE CONTACT ALSO STATED THAT THE ENGINE WAS ACTING LIKE IT WAS STALLING. THE CONTACT STATED THAT THE ABS WORKED INTERMITTENTLY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT OFF. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE REVVED HIGHLY AS IF IT WERE IN NEUTRAL. UPON TAKING OFF, THE VEHICLE HESITATED AS IF IT WOULD STALL AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

NHTSA ID
10822637
Incident
Jan 20, 2016
Mileage
103,000 mi
ElectricalFuel system
Filed Oct 7, 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL PUMP SEIZED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

NHTSA ID
10780568
Incident
Apr 15, 2015
Mileage
66,000 mi
ElectricalEngine
Filed Aug 13, 2015

WHILE JUST STARTING TO ACCELERATE, THE RADIO SHUT OFF, THE AUTOMATIC LOCKS STARTED TO GO UP AND DOWN, THEN THE ENGINE LIGHT CAME ON AND THE ENGINE STOPPED RUNNING. I PUT THE TRUCK IN PARK, SHUT OF THE ENGINE AND RESTARTED WITHOUT ISSUE 5 MINUTES LATER. TWO DAYS LATER, THE SAME THING HAPPENED, ONLY THIS TIME, WHEN WE WENT TO RESTART THE TRUCK, IT SEEMED AS THOUGH THE BATTERY WAS DEAD AS NO DOME LIGHTS WOULD COME ON AND THE FOB WOULD NOT WORK THE DOOR LOCKS. 3 HOURS LATER WHEN THE TOW TRUCK OPERATOR SHOWED UP, THE TRUCK STARTED RIGHT UP. THIS HAS HAPPENED 5 TIMES SINCE APRIL 6TH. THE LAST TIME, THE ENGINE SHUT OFF AS I WAS CROSSING A FOUR LANE HIGHWAY. LUCKILY, WE WERE NOT HIT. SEEING MULTIPLE REPORTS OF THE SAME ISSUE MAKE ME THINK IT IS NOT UNIQUE TO MY VEHICLE. "DEAD BATTERY" THAT ISN'T DEAD... "LOCKS GOING UP AND DOWN", "SUDDEN DECELERATION". DOES SOMEONE HAVE TO HAVE AN ACCIDENT AND BE KILLED FOR ANYONE TO TAKE ACTION ON THIS ISSUE?? WHY NOT BE PROACTIVE AND START INVESTIGATION BEFORE SOMEONE GETS KILLED??

NHTSA ID
10748498
Incident
Apr 6, 2015
Mileage
63,000 mi
AirbagsElectricalEngine
Filed Jul 15, 2015

HAVING ISSUES WITH VARIOUS WARNING LIGHTS WILL COME ON IN THE DASH (SEAT BELT, TRACTION CONTROL, AIR BAGS), THE RADIO WILL GO DEAD AND THE HEADLIGHTS WILL FLICKER, AND IT LOSES POWER AND STEERING FOR A FEW SECONDS. IT SEEMS TO HAPPEN WHEN I'M APPLYING BRAKES OR TURNING CORNERS AND JUST AT RANDOM TIMES. I'M VERY WORRIED ABOUT THIS HAPPENING FOR EXTENDED PERIODS OF TIME, ESPECIALLY ON HARD CURVES WHEN YOU LOSE POWER. THE DEALER IS REPORTING THAT IT IS A GROUND CABLE ISSUE AND WANT US TO COVER THE ENTIRE COST OF REPAIRS. UPDATED 09/15/15*LJ

NHTSA ID
10734128
Incident
Jul 14, 2015
Mileage
66,000 mi
AirbagsElectrical
Filed Apr 14, 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED AN UNKNOWN PLUG WAS LOOSE UNDER THE PASSENGERS SEAT. THE REPAIRS WERE MADE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,637.

NHTSA ID
10705732
Incident
Jul 2, 2014
Mileage
31,637 mi
Electrical
Filed Feb 1, 2015

LOW MILES OWNER, GARAGE KEPT, AFTER SEVERAL DAYS OF NON-USE, IE-PARKED IN GARAGE, VEHICLE WILL NOT START DUE TO A DEAD BATTERY. BAYTOWN (CRAFT) DEALER COULD FIND NOTHING WRONG. CURRENT MILEAGE 24K, STILL DOES SAME THING, IF VEHICLE IS NOT DRIVEN ALMOST DAILY, THE BATTERY WILL GO DEAD FOR ZERO REASON AND NO ONE A CHEVY KNOW WHY OR WHAT. HAVE HAD VEHICLE AT DEALER SEVERAL TIMES AND NOTHING EVER FIXED. *TR

NHTSA ID
10680347
Incident
Feb 1, 2015
Mileage
14,000 mi
Electrical
Filed Oct 27, 2014

ON TWO RECENT OCCASIONS MY SUBURBAN HAS FAILED TO START (BATTERY DEAD). I WENT TO AN AUTO PARTS STORE, THEY TESTED THE BATTERY AND SAID IT WAS GOOD. WHY IS MY BATTERY GOING DEAD? BOTH INSTANCES ARE THE VEHICLE IS SET ON ACCESSORIES AND THE RADIO WAS WORKING. IN BOTH INSTANCES THE BATTERY WOULD NOT TURN OVER THE ENGINE. *TR

NHTSA ID
10650534
Incident
Oct 26, 2014
Mileage
40,000 mi
Driver assistanceElectrical
Filed Feb 26, 2014

TL - THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO JERK AND THERE WAS A SUDDEN LOSS OF ACCELERATION POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR LOCKS CONTINUOUSLY BEGAN TO LOCK AND UNLOCK AS THE RADIO SHUT OFF. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000. RK

NHTSA ID
10566018
Incident
Feb 25, 2014
Mileage
63,000 mi
Body & structureElectricalEngine
Filed May 29, 2012
Fire reported

WENT TO PUT MY SHOES ON AND I SAW THAT MY FRONT END OF MY TRUCK WAS ON FIRE .IT HAD BEEN 15 HOURS SINCE I HAD DRIVEN THE TRUCK . THERE WERE FLAMES COMING OUT OF THE FRONT PASSAGNER SIDE ON THE GRILL. AND ENGULFED THE FRONT END OF MY TRUCK. *TR

NHTSA ID
10459983
Incident
May 26, 2012
Mileage
8,628 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .