RoadVitals

2002 Chevrolet Tahoe Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
449
Latest May 13, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
50
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
2
Reports on file since Nov 20, 2001

What this page shows

Our database holds 449 NHTSA owner-reported complaints for the 2002 Chevrolet Tahoe. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 449 · page 1 of 18

Heating & air conditioningElectrical
Filed May 13, 2026
Fire reported

The contact owned a 2002 Chevrolet Tahoe. The contact stated that while driving at 20 MPH occupied with his sister-in-law and her children, the contact smelled smoke coming from the driver seat of the vehicle the contact mention he pulled to the right side of the road, exiting everyone out the vehicle when he noticed that the drive seat caught fire. No warning lights illuminated. The contact mentioned she noticed smoke and flames coming from the engine, and smoke started coming inside the vehicle. present. The contact mention he called 911. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire, and they informed the contact the fire was from an electrical issue. The vehicle seat of the vehicle was destroyed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 186,000.

NHTSA ID
11737693
Incident
May 11, 2026
Mileage
186,000 mi
Engine
Filed Sep 29, 2025

MY VEHICLE HAS BEEN DIAGNOSED AS NEEDING THE EXHAUST MANIFOLD BOLTS REPLACED. I HAVE READ THAT THIS IS AN ONGOING ISSUE THAT POSES A RISK TO DRIVERS AND PASSENGERS DUE TO THE FUMES, BUT HAS NOT BEEN RECALLED BY THE MANUFACTURER.

NHTSA ID
11690270
Incident
May 12, 2025
Airbags
Filed Dec 21, 2023

We were sitting in car with it idling, the right-side air bag just deployed without collision. We turned the ignition off waited a few moments and turned it back on and the right-side dash airbag deployed without any warning. The vehicle has not been in any collisions.

NHTSA ID
11561356
Incident
Dec 15, 2023
Driver assistanceFuel systemOther / unspecified
Filed Sep 23, 2022

My right side wheel feels like it’s going to fall off and indicate the abs and emergency parking brake. I believe it’s a wheel hub bearing that’s coming loose or tie rods I’m not sure and One time the emergency parking brake engage on me and I had to pull over to the side and wasn’t able to drive it. When I turn on the engine or driving , idling I smell gasoline really bad

NHTSA ID
11486136
Incident
Sep 12, 2022
Brakes
Filed Mar 25, 2021

I HAVE AN 02 TAHOE Z71 THAT RECENTLY I'VE BEEN HAVING BRAKE PROBLEMS AT SLOW SPEEDS WHEN TRYING TO STOP LIKE THE ABS IS TRYING TO KICK IN RANDOMLY BETWEEN ABOUT 5 TO 15 MPH WHEN SLOWING FOR RED-LIGHTS OR STOP SIGNS THERE'S TIMES I HAVE TO LET OFF AND REAPPLY BRAKE 2 TO 3 TIMES AT LEAST BEFORE IT WILL ACTUALLY STOP WITHOUT THE ABS KICKING IN. I READ ABOUT SOME RECALLS ON THIS ON 02 TAHOES BUT MY VIN SAID I HAD 0 UNFIXED RECALLS

NHTSA ID
11404840
Incident
Feb 11, 2021
Mileage
220,536 mi
Brakes
Filed Dec 11, 2020

ABS AND BRAKE LIGHTS REMAIN ON AFTER TAHOE IS CRANKED AND DRIVEN.

NHTSA ID
11383103
Incident
Mar 6, 2020
Mileage
141,000 mi
Airbags
Filed Dec 10, 2020
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2002 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE RAN ACROSS BLACK ICE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE BEGAN TO SPIN UNCONTROLLABLY EVENTUALLY CRASHING INTO A CONCRETE WALL WITH THE FRONT-END OF THE VEHICLE. NO AIR BAGS DEPLOYED. THE CONTACT RECEIVED INJURIES TO THEIR KNEE, SHOULDER, NECK, BACK, AND EYE. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS FILED. THE VEHICLE TOWED AND DEEMED TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.*DT THE CONTACT RECIEVED A CLAIM ID NUMBER #ODI11382901 AND CASE NUMBER [XXX].*JB

NHTSA ID
11382901
Incident
Nov 17, 2020
Mileage
150,000 mi
Interior & seats
Filed Aug 4, 2020

ACCESS TO THE THIRD ROW SEATING CABLE LACY FAILED. IF ANYONE IN THE THIRD ROW NEEDED TO GET OUT IN AN EMERGENCY THEY WOULD BE TRAPPED MOST LIKELY. ALL REAR SEAT CABLES ARE BROKEN.

NHTSA ID
11343351
Incident
Aug 1, 2006
Exterior lighting
Filed Aug 4, 2020

HAVE REPLACED RUNNING LIGHTS ABOUT 30TY TIMES BOTH RT AND LT.FINELY IT BURNED OUT SO BAD THAT IT WANT LET ME REPLACE THE BULBS THEY JUST DON'T WORK ANYMORE.THIS STARTED ABOUT 2015 I DIDN'T KNOW OF THIS SITE SO HERE WHAT CAN WE DO.THANKS

NHTSA ID
11343199
Incident
Mar 25, 2015
Mileage
130,670 mi
Steering
Filed Jul 13, 2020

FEELS LIKE I'M DRIVING A BOAT. DELAYED ACTION WHEN STEERING . VEHICLE IS USED INTERMITTENTLY

NHTSA ID
11339195
Incident
Feb 15, 2010
AirbagsSteering
Filed Jan 13, 2020
Crash reportedFire reported

I WAS COMING HOME ON MY ROAD GOING 30 MILES AN HOUR GOING AROUND THE CURVE 25 IF THAT MY STEERING DID NOT WORK I WENT ON THE ROAD STARTED ROLLING IN TWICE AND LANDED UPSIDE DOWN NOT ONE OF MY AIRBAGS WENT OFF I WENT TO THE HOSPITAL THE AMBULANCE HAD TO COME AND GET ME

NHTSA ID
11299080
Incident
Oct 10, 2018
Brakes
Filed Oct 7, 2019

BRAKE LINES HAVE RUSTED THROUGH AND CAUSED AN EXTREMELY UNSAFE SITUATION. WHILE ON A FAMILY VACATION TO THE OUTER BANKS THE BRAKES FAILED WITHOUT WARNING. WE WERE ABLE TO FIND A REPAIR SHOP TO LOOK OVER THE BRAKE SYSTEM AFTER REFILLING THE MASTER CYLINDER WITH BRAKE FLUID. THE REPAIR SHOP FOUND NO ISSUES WITH THE BRAKES AND SAID SOMEONE PROBABLY FORGOT TO BLEED THE BRAKES AFTER SERVICING THEM. SINCE IT WAS A RECENTLY PURCHASED VEHICLE AND WE DIDN'T KNOW THE HISTORY OF WORK PERFORMED WE THOUGHT THIS WAS POSSIBLY THE ISSUE. AFTER DRIVING ANOTHER 50 MILES OR SO THE BRAKES FAILED AGAIN FOR THE SECOND TIME. THIS TIME MY FAMILY AND I WERE ON THE WAY TO THE STATE FAIR. I CRAWLED UNDER THE VEHICLE AND FOUND ONE LINE TO BE COMPLETELY RUPTURED AND ALL OTHERS TO BE SEVERELY RUSTED. I NOW PLAN TO REPLACE ALL BRAKE LINES BEFORE THE VEHICLE IS USED AGAIN. I OWN MUCH OLDER VEHICLES WITH BRAKE LINES IN PERFECT SHAPE. AFTER DOING A LITTLE RESEARCH I FOUND THAT CHEVROLET BRAKE LINES USED IN THIS MODEL AND YEAR HAVE HAD ABNORMALLY HIGH BRAKE LINE CORROSION AND FAILURE COMPARED TO OTHER VEHICLES MANUFACTURED DURING THE SAME TIME PERIOD. I AM WONDERING WHY THIS ISSUE HASN'T BEEN BROUGHT TO THE PUBLICS ATTENTION AND WHY NO RECALL? THE BRAKE LINES WERE OBVIOUSLY MANUFACTURED WITH INFERIOR MATERIALS OR WORKMANSHIP OR BOTH. THANKS

NHTSA ID
11266920
Incident
Sep 19, 2019
Mileage
200,000 mi
BrakesElectricalEngine
Filed Aug 5, 2019

THIS VEHICLE WAS LEAKING OIL FROM THE ENGINE, FRONT AND BACK BRAKES WERE FAULTY, THE STARTER WAS GOING BAD, THE ELECTRICAL SYSTEM FOR THE BACK WINDOWS WERE NOT IN WORKING CONDITION. THE VEHICLE WOULD DISPLAY SENSOR LIGHTS TO HAVE THE VEHICLE ENGINE CHECKED BUT THEN AFTER ABOUT 2 DAYS IT WOULD NOT SHOW A DISPLAYING MESSAGE IT WOULD ALSO EFFECT THE AUDIO FUSE THAT ALLOWS THE AUDIO SYSTEM TO FUNCTION. THE TIRES WERE BALD ON THE FRONT DRIVER SIDE AND LEFT BACK PASSENGER SIDE. THE SEAT BELTS WERE DIFFICULT TO ENTER INTO LATCH IN ORDER TO SECURE SEATBELT.

NHTSA ID
11241900
Incident
Apr 26, 2019
Mileage
185,777 mi
ElectricalInterior & seats
Filed Jul 12, 2019
Fire reported

SEAT CAUGHT ON FIRE FROM WIRING UNDERNEATH.

NHTSA ID
11231482
Incident
Jun 7, 2019
Interior & seats
Filed Sep 7, 2018

CABLE THAT OPERATES THE REAR SEAT MECHANISM BROKE SO REAR SEAT CANNOT BE FOLDED DOWN WHICH IMPEDES THE ABILITY TO ACCESS THE 3RD ROW SEATING. PASSENGERS IN 3RD ROW SEAT CANNOT EXIT THE VEHICLE THROUGH THIS DOOR.

NHTSA ID
11128013
Incident
Apr 1, 2018
Mileage
108,000 mi
Brakes
Filed Jul 20, 2018

WIFE CAME HOME AND SAID THE BRAKE PEDAL WENT TO FLOOR WHEN ATTEMPTING TO STOP. WITH ENGINE RUNNING, BRAKE FLUID IS SEEN PUMPING OUT OF RIGHT FRONT BRAKE LINE. MECHANIC REPORTS LINE BURST AND ALL OTHER LINES ARE SEVERELY RUSTED AND MUST BE REPLACED. $1500 REPAIR ESTIMATE.

NHTSA ID
11112535
Incident
Jul 19, 2018
Mileage
132,000 mi
Brakes
Filed May 25, 2018

STEEL BRAKE LINES - CORROSION - LOST BRAKING POWER DUE TO CORROSION OF BRAKE LINES.

NHTSA ID
11097884
Incident
May 17, 2018
Mileage
69,000 mi
Brakes
Filed Feb 15, 2018

THE BRAKES ON MY TRUCK ARE ENGAGING THE ABS AT LOW SPEED STOPS. THIS IS CAUSING A LOSS OF BREAKING AT THE CRITICAL LAST FEW FEET OF STOPPING. THIS PROBLEM IS OCCURRING ON SMOOTH DRY PAVEMENT. YOUR 2008 ACTION NUMBER PE05020 WAS A RECALL SPECIFIC TO MY PROBLEM. CHECKING FOR A RECALL ON MY TRUCK SHOWED NO SPECIFIC RECALL FOR MY VIN. BOTH MY LOCAL DEALERSHIP AND THE GM REPRESENTATIVE AT 800-222-1020 TELL ME THAT I HAVE TO PAY FOR ANY REPAIRS OUT OF MY OWN POCKET BECAUSE THERE IS NO "RECALL" ON MY VEHICLE. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY FAMILY EVERY TIME WE DRIVE THE VEHICLE. IS THERE ANYTHING YOU CAN DO TO HAVE THIS PROBLEM FIXED?

NHTSA ID
11073112
Incident
Feb 10, 2018
Mileage
135,200 mi
Brakes
Filed Dec 28, 2017
Crash reported

MY ABS ACTIVATES UNDER 5MPH ON DRY ROADS. THERE WAS A RECALL FOR THIS PROBLEM BUT MY TRUCK DOESN'T QUALIFY. THIS IS A KNOWN ISSUE AND THEY CAN "WALK AWAY" SAYING MY VIN IS NOT AFFECTED. BUNCH OF GARBAGE - I'VE BEEN A CHEVY GUY FOR EVER AND WORKED AT A CHEVY DEALERSHIP - THIS CAUSES ME TO LOOSE SOME FAITH. DEALERSHIPS HAVE THE ABILITY TO HELP BUT THERE HANDS ARE TIED BY GM. SAD!!

NHTSA ID
11057124
Incident
Dec 28, 2017
Mileage
187,000 mi
Airbags
Filed Mar 7, 2017
Crash reported

TAKATA RECALL

NHTSA ID
10959170
Incident
May 15, 2012
Mileage
80,000 mi
Brakes
Filed Jan 30, 2017

MY TRUCK IS HAVING THE EXACT SAME PROBLEM AS NOTED IN RECALL #05068, NHTSA CAMPAIGN ID NUMBER 05V379000, BUT THEY STATE MY VIN NUMBER IS EXCLUDED FROM THE RECALL. THIS CAR WAS OPERATED IN MICHIGAN. AT LOW SPEED, COMING UP TO AN INTERSECTION UNDER 5 MPH, FOR EXAMPLE, THE ABS KICKS ON AND LURCHES THE CAR FORWARD. I READ THIS HAS TO DO WITH THE WHEEL SPEED SENSORS. THIS HAS BEEN HAPPENING AND GETTING WORSE FOR THE PAST YEAR. *TR

NHTSA ID
10948453
Incident
Jan 30, 2017
Mileage
164,000 mi
Airbags
Filed Jan 9, 2017
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2002 CHEVROLET TAHOE. WHILE THE DRIVER WAS MAKING A LEFT TURN, ANOTHER VEHICLE DROVE THROUGH A RED LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A FRACTURED CLAVICLE, STERNUM, VERTEBRAE, LEFT HAND, ELEVEN FRACTURED RIBS, AND A MAJOR LACERATION ACROSS THE FACE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 239,000.

NHTSA ID
10943898
Incident
Jan 2, 2017
Mileage
239,000 mi
Brakes
Filed Nov 17, 2016

COMPLETE BRAKE FAILURE. AVOIDED ANY COLLISION. COST TO REPAIR $1,025.56. OCCURED ON A BUSY ROUNDABOUT. NEEDED TO BE TOWED TO DEALER FOR REPAIR.

NHTSA ID
10926683
Incident
Oct 23, 2016
Mileage
142,000 mi
Electrical
Filed Sep 30, 2016

DURING THE PAST SEVEN YEARS, AT RANDOM INTERVALS RANGING FROM DAYS, MONTHS AND YEARS, MY TAHOE WILL NOT START. I HAVE HAD IT CHECKED BY A CHEVROLET DEALER AND AN INDEPENDENT AUTOMOTIVE SHOP. THEY ARE UNABLE TO REPLICATE THE PROBLEM. THIS HAPPENS WHEN I STOP THE VEHICLE TO GET GAS, PARK IT TO GO SHOPPING OR TO A DOCTOR'S OFFICE. I NEVER KNOW IF IT IS GOING TO START OR NOT. I FEAR FOR THE SAFETY OF MY WIFE AND SON WHEN THEY ARE OPERATING THE TAHOE IN CASE THIS HAPPENS TO THEM. AT FIRST, I THOUGHT IT WAS JUST MY VEHICLE. BUT, RESEARCHING THE INTERNET TODAY, I FIND THAT COUNTLESS OTHERS HAVE HAD THIS PROBLEM WITH A VARIETY OF GM AND GMC VEHICLES -- PRIMARILY SUVS AND PICKUP TRUCKS. THERE ARE EVEN VIDEOS BY DRIVERS WHO HAVE HAD THE SAME PROBLEM AS I HAVE EXPERIENCED: THE VEHICLE WILL NOT START. AFTER WAITING ANYWHERE FROM 10 MINUTES TO OVER AN HOUR AND CONTINUOUSLY TRYING, THE VEHICLES WILL START LIKE NOTHING WAS WRONG. I'VE HAD AAA MECHANICS WHOM I'VE CALLED TO TOW MY TAHOE WITNESS THIS MALADY. I FIRMLY BELIEVE GM/GMC SHOULD ISSUE A RECALL AND REPAIR THIS PROBLEM BEFORE SOMETHING TRAGIC HAPPENS TO SOMEONE WHO CANNOT START THEIR VEHICLE WHEN THEY ARE IN A DANGEROUS SITUATION SUCH AS AT NIGHT OR IN AN INTERSECTION.

NHTSA ID
10910883
Incident
Sep 28, 2016
Mileage
45,000 mi
Brakes
Filed Sep 20, 2016

THE ABS KEEPS ENGAGING DURING LOW SPEED STOPPING AND PARKING MANEUVERS, DRY CONDITIONS. THIS IS INCREASING BRAKING DISTANCE WHEN APPROACHING SLOWING TRAFFIC AND IS VERY ALARMING. WE NEARLY HAD AN ACCIDENT WHEN THIS HAPPENED. I CALLED A LOCAL DEALER, AND THEY SAID THAT "RECALL WORK" HAD BEEN PERFORMED FOR THIS ISSUE IN 2005, AND I WAS ON MY OWN FOR THE REPAIR. I THINK THIS IS A MAJOR DESIGN FLAW AND GM SHOULD COVER THE REPAIR INDEFINITELY UNLESS A DESIGN IMPROVEMENT WAS CREATED. A CAR SHOULD STOP WHEN YOU NEED IT TOO, NOT CONTINUE ON ITS COURSE AND SPEED IGNORING MY INPUT. IT SEEMS TO ME THAT THEY REPLACED PARTS OF A BAD DESIGN WITH PARTS OF THE SAME DESIGN THEN THERE WAS NO DESIGN IMPROVEMENT TO PREVENT A RECURRENCE WHEN THE "RECALL WORK" WAS PERFORMED. I THINK THIS IS A MAJOR FLAW IN THE RECALL PROCESS. WHAT RECOURSE TO I HAVE NOW? I KNOW SEVERAL OWNERS OF MID-2000'S CHEVY TRUCKS WITH THIS ISSUE, AND IT KEEPS COMING BACK IF YOU OWN THE TRUCK LONG ENOUGH. WHAT IS BEING DONE? I SHOULD NOT HAVE TO KEEP PAYING FOR REPAIRS.

NHTSA ID
10908148
Incident
Sep 10, 2016
Mileage
166,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .