2010 Chevrolet Tahoe Body & structure Problems

The contact owns a 2010 Chevrolet Tahoe. The contact stated that while her daughter was driving at slow speeds into a parking area, the passenger's side of the vehicle collapsed, rendering the vehicle inoperable. The contact stated that shortly afterwards, Roadside Assistance arrived to tow the vehicle and observed that the frame had split down the center. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 240,000. The VIN was not available.

NHTSA ID

11605937

Incident

Jul 31, 2024

Mileage

240,000 mi

To Whom It May Concern, I have a 2010 Tahoe LTZ which has a cracked dashboard. I have called around to get this fixed and this is very expensive at the dealership for over $1500. I had checked around and found out that this is a common issue with certain types of GM vehicles and mine is on the list. I will like for this to be replaced by GM because because this is truly a safety issue because the cracks are on the driver side near the airbags. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11466407

Incident

Apr 5, 2022

THE DASH BOARD IS CRACKING AND FALLING APART. THE VEHICLE IS PARKED INSIDE THE GARAGE DAILY. FOR WHAT THESE VEHICLES COST, THE DASH SHOULDN'T BE FALLING APART. VERY SAD ON GM'S PART.

NHTSA ID

11454589

Incident

Feb 26, 2017

2010 TAHOE. MY DASH IS CRACKED. HAVE HAD IT REPLACED ONCE BEFORE AND IT DONE IT AGAIN. *TR

NHTSA ID

11330145

Incident

Apr 6, 2017

DASHBOARD GOT 2 BIG CRACKS AND I DON'T FEEL SAFE DRIVING MY TAHOE. IT HAS BEEN GARAGE KEPT AT HOME AND WORK. VERY CHEAP MADE DASHBOARD. *TR

NHTSA ID

11328842

Incident

Jun 15, 2020

Mileage

130,000 mi

THE DASHBOARD HAS CRACKED IN 2 PLACES. NO PRESSURE OR FORCE HAS CAUSED THIS TO HAPPEN. THE FIRST CRACK BY THE AIRBAG HAPPENED IN JULY OF 2017 AND THE SECOND ON THE STEERING SECTION HAPPENED IN MID 2019. IT HAS BEEN GARAGE KEPT FOR 50% OF OWNERSHIP. *TR

NHTSA ID

11328185

Incident

Jul 27, 2017

Mileage

120,000 mi

1. I CAME OUT TO GO TO WORK AND THE DASH BOARD HAD CRACKED AND IT IS PROGRESSIVELY GETTING WORSE. THE CRACK IS ABOVE THE SPEEDOMETER AND ON THE PASSENGER SIDE NEAR THE AIR BAG. 2. WATER IS LEAKING IN THE PASSENGER HEAD BOARD CAUSING WATER TO LEAK IN THE SEAT BELT AND WET IT.

NHTSA ID

11322855

Incident

Apr 29, 2020

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT THERE WAS A CRACK IN THE DASHBOARD AND WAS CONCERNED ABOUT AN INADVERTENT AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO HERNDON CHEVROLET (5617 SUNSET BLVD, LEXINGTON, SC 29072) WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE CRACK EXTENDED OVER TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED DASHBOARD IS CRACKING INTO SMALLER PIECES SURROUNDING THE AIRBAG.*JB

NHTSA ID

11320506

Incident

Apr 30, 2015

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2015. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO PARK THE VEHICLE AND WAIT FOR THE PART TO BECOME AVAILABLE. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED NEAR THE DRIVER AND PASSENGER AIR BAG AREAS. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11256952

Incident

May 1, 2015

Mileage

100,000 mi

DASH. CRACKED ON DRIVERS SIDE AND ALSO PASSENGER SIDE. THEN A LARGER CRACKED APPEARED GOING HIGHER UP OVER THE CONTROL PANEL. THE YEAR AFTER WE PURCHASED THIS VEHICLE NEW, WE KEPT HEARING A RATTLE. AS TIME WENT ON THE NOISE INCREASED AND THE HAIRLINE CRACK BECAME LARGER. WE HAVE HAD TO INSERT A FOAM PIECE TO CONTROL THE RATTLELING. OUR SO. HAS A 2010 CHEVY TAHOE AND HAS THE SAME ISSUE

NHTSA ID

11241415

Incident

Aug 13, 2012

Mileage

15,000 mi

DASH HAS CRACKS IN TWO LOCATIONS. MOST CONCERNING WHERE PASSENGER AIRBAG MEETS DASH. CRACKS FOUND WHEN CAR WAS NOT STATIONARY AND IS GARAGED NIGHTLY.

NHTSA ID

11229810

Incident

Jul 7, 2018

Mileage

115,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD HAD AN EXTENSIVE CRACK THAT TRAVELED FROM THE DRIVER TO THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE FAILURE WOULD AFFECT THE STRUCTURAL INTEGRITY OF THE OTHER COMPONENTS NEAR THE FRONT OF THE VEHICLE. KEYES CHEVROLET (5949 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 254-8277) WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ID

11196433

Incident

Feb 1, 2019

DASH HAS MULTIPLE CRACKS

NHTSA ID

11174590

Incident

Feb 5, 2019

Mileage

115,000 mi

AFTER HEAVY RAIN I NOTICED THAT BOTH OF MY BACK DOORS SOUNDED LIKE THERE WAS A GALLON OF WATER INSIDE OF THEM. I READ THAT THIS IS A VERY COMMON ISSUE! I CAN ONLY IMAGINE THE AMOUNT OF RUSTING HAPPENING INSIDE OF THERE AS WELL AS ELECTRICAL DAMAGE & RISKS OF HAVING WET SPEAKERS & WIRING INSIDE THE DOOR. UNACCEPTABLE. THIS SHOULD BE A RECALL.

NHTSA ID

11162634

Incident

Dec 20, 2018

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD CRACKED AROUND THE STEERING WHEEL ON THE FRONT PASSENGER SIDE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

NHTSA ID

11155905

Incident

Feb 4, 2018

Mileage

134,000 mi

DASH CRACKED BY THE PASSENGER SIDE AIR BAG. THE CRACK MADE A NOTICEABLE POP SOUND WHEN THE CRACK APPEARED WHILE DRIVING ON A CITY STREET.

NHTSA ID

11120808

Incident

Sep 9, 2015

Mileage

40,000 mi

DASHBOARD NEAR WINDSHIELD IS CRACKING AND MAKING NOISE. IT'S THE PANEL NEAR THE WINDSHIELD INSIDE THE VEHICLE AND GOES AROUND THE AIR BAG. THE MATERIAL USED TO MAKE THE PANEL IS WEAK AND MAY EXPLODE IF AIRBAG GOES OFF ON PASSENGER SIDE.

NHTSA ID

11101485

Incident

May 10, 2016

Mileage

67,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT CRACKS APPEARED ON THE DASHBOARD BY THE FRONT PASSENGER SIDE AIR BAG LOCATION. THE CONTACT WAS UNCERTAIN IF THE AIR BAG COMPONENTS WOULD BE AFFECTED DUE TO THE FAILURE IMPACTING THE STRUCTURAL INTEGRITY OF THE DASHBOARD. THE DEALER (CLAY COOLEY CHEVROLET, 1251 E AIRPORT FWY, IRVING, TX 75062, (469) 351-0319) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO WARRANTY, NO RECALL, AND THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED SO THAT THEY COULD ORDER THE PART FOR THE DASHBOARD REPAIRS. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INDICATED THAT THERE WAS NO WARRANTY OR RECALL, AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

11089069

Incident

Mar 1, 2017

THE DASH BOARD HAS CRACKED AT THE AIRBAG COVER OVER ON THE PASSENGER SIDE, ALSO ON THE DRIVER SIDE DASH IT HAS CRACKED AND BEGINNING TO CREATE A HOLE. I'M JUST NOW FINDING THAT THERE HAS BEEN OTHER COMPLAINTS ON THIS AND OTHER CHEVY MODELS.

NHTSA ID

11065237

Incident

Aug 1, 2016

Mileage

160,000 mi

DASH BOARD CRACKED FOR 3RD TIME ON DRIVERS SIDE. GM WILL NOT COVER NOW AS ITS OUT OF WARRANTY. DRIVERS SIDE MOTOR MOUNT BROKEN. KNOWN ISSUE

NHTSA ID

11057497

Incident

Dec 29, 2017

Mileage

10,100 mi

CRACKED DASH- I FOUND THE DASH OF MY 2010 TAHOE CRACKED BY THE PASSENGER AIR BAG AND ABOVE THE INSTRUMENT CLUSTER. UPON DOING RESEARCH I FOUND THAT NUMEROUS OTHER CHEVY OWNERS ARE EXPERIENCING THE SAME ISSUE AND GM CONTINUES TO DENY THAT IT IS AN ISSUE WITH THEIR VEHICLES AND DO A RECALL EVEN THOUGH THEY ALL CRACK IN THE SAME AREAS.

NHTSA ID

11053769

Incident

Dec 1, 2017

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. WHILE THE VEHICLE WAS STATIONARY, THE DASHBOARD BEGAN TO FRACTURE NEAR THE SEAM OF THE PASSENGER AIR BAG. THE CONTACT NOTICED A SEVERE FRACTURE ALONG THE INSTRUMENT PANEL. PREMIER CHEVROLET OF BUENA PARK IN BUENA PARK, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND TOOK PICTURES OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-3301312480. THE FAILURE MILEAGE WAS 48,000.

NHTSA ID

11041438

Incident

Aug 30, 2017

Mileage

48,000 mi

MY DASH IS CRACKED! THIS IS A DEFECT AND SHOULD BE A RECALL. I WANT TO GET THIS FIXED BEFORE IT TOTALLY FALLS APART. THE VEHICLE WAS PARKED WHEN I NOTICED IT.

NHTSA ID

11039433

Incident

Jul 27, 2016

Mileage

118,000 mi

THERE ARE STRESS CRACKS IN A FAULTY DASHBOARD THAT HAS HAD NO BLUNT FORCE. THESE CRACKS ARE LOCATED AT THE INSTRUMENT CLUSTER AND AIRBAG COMPARTMENT. THE VEHICLE WAS PARKED OVERNIGHT OUTDOORS IN THE COOL AIR, AND THE CRACKS APPEARED SOMETIME AFTER THE DEFROSTER OR POSSIBLY THE HEAT OF THE DAY WARMED THE VEHICLE

NHTSA ID

11021432

Incident

Mar 15, 2016

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD CRACKED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MCKELVEY CHEVROLET, 17488 US-280 DADEVILLE, AL 36853) WHO STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACTED MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 74,488. UPDATED 11/07/17*LJ *TR

NHTSA ID

11020058

Incident

Aug 15, 2016

Mileage

74,488 mi