Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 59 NHTSA owner-reported complaints for the 2002 Chevrolet Tracker. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 59 · page 1 of 3
The safety airbags exploded and burning my face and the passenger side passenger it was very hard and his arm and the of explosion of the airbags she was spraying and burning the face and was
TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER EQUIPPED WITH FIRESTONE TIRES, TIRE LINE: AFFINITY TOURING, TIRE SIZE: 205/65/R15, DOT NUMBER: 2R9LDBF. THE CONTACT STATED WHILE DRIVING 75 MPH, SHE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND INSPECTED THE TIRE BUT SAW NO DAMAGE. THE CONTACT CONTINUED DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND THE CONTACT WAS INFORMED THAT THE REAR TIRES WERE DAMAGED ON THE INSIDE SIDEWALL AND WAS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR TIRES WERE REPLACED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED THAT THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FRONT END SWERVED AND THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED EXTENSIVE RUST ON THE FRAME AND THAT THE CROSS MEMBER WAS FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
REAR BRAKES KEEP FAILING, THEY FAILED YESTERDAY FOR THE THIRD TIME IN ABOUT 8,000 MILES. THEY ALSO DISCONTINUED A PART FOR THE REAR BRAKES. CANNOT FIND THE PART ANYWHERE. WAS DRIVING AND HEARD A NOISE COMING FROM THE LEFT REAR, PULLED OVER AND IT WAS THE BRAKES. HAVE TO PUMP THE BRAKES TO STOP.
AFTER A COLLISION WHERE MY TRACKER HIT ANOTHER VEHICLE AT AROUND 55 MPH ON A HIGHWAY, MY VEHICLE HIT DEAD ON TO THE SIDE OF ANOTHER (T-BONE) AND MY SENSOR SHOULD HAVE TRIGGERED MY AIRBAGS AND DID NOT.
MY MOTHER AND I WAS DRIVING ON THE EXPRESSWAY AND IT SEEMED AS IF THE CAR JUST LUNGED FORWARD SHARPLY AND MADE US SWERVE A LITTLE. I PULLED OVER AND SEEN THAT THE CAR WAS SITTING "OFF" A LITTLE. WE TOWED IT HOME AND MY STEP DAD LOOKED AT IT AND SAID THE CAR HAD RUSTED THROUGH THE SUBFRAME. THE SUBSPENSION SUBFRAME CROSSMEMBER PART COULD OF KILLED US. SHE BOUGHT THIS CAR AT 29 MILES FROM DAVE WHITE CHEVEROLT IN 2001. NOTHING WAS SENT TO US FROM THE MANUFACTURE OR THE DEALERSHIP ABOUT THIS PART BEING A DANGEROUS PART. IT WAS TO BE REPLACED I HEARD IF THE CAR REACHED 150,000 MILES OR 10 PLUS YEARS. SHE HAD THIS CAR FOR BOTH AND WAS NOT NOTIFIED. THE DEALERSHIP WILL NOT REPLACE THE PART. WE HAD IT TOWED THIS WEEKEND AND THE DEALERSHIP WILL NOT REPLACE THE PART FOR FREE.
I'VE HAD TO REPLACE THE O2 SENSORS EVERY 2 YEARS AS THEY ARE DEFECTIVE. I HAVE OWNED THE VEHICLE SINCE 2004 (12 YEARS) SO I'VE REPLACE THE O2 SENSORS ( ALL 3) 6 TIMES. HAS THIS HAPPENED OR BEEN REPORTED BY ANY OTHER OWNERS?
FRONT SUSPENSION CROSSMEMBER FOR CHEVY TRACKERIS NOTHING BUT RUST. IT WON'T PASS INSPECTION AND THE GARAGE SAID THERE MUST HAVE NOT BEEN A COATING PUT ON IT FOR IT TO BE RUSTED THROUGH AND FALLING APART.
MY CHEVY TRACKER HAS A BROKEN CROSSMEMBER/SUBFRAME/K-FRAME. FRONT SUSPENSION ARMS ARE MOUNTED TO THIS PIECE, IT IS THE MOST IMPORTANT MOUNTING POINT. IT COMPLETELY BROKE WHILE DRIVING, LUCKILY AT A VERY SLOW SPEED, NO MAJ. INJURY. GM KNOWS THE BAD PART WAS IN EVERY TRACKER/VITARA -THEY SAY IT WASN'T TREATED PROPERLY, HAD NO DRAIN HOLES. THERE IS A BULLETIN TO REPLACE THIS PART (#06186),10 YEARS OR 150K MILES -WHICH SPECIFIES THE REPAIR IS COVERED IF "DISPLAYS THE CONDITION OF" HAVING THE DEFECT WITHIN THAT PERIOD. FULLER GM DEALER AGREES "CLEARLY HAD THE PROBLEM WITHIN THE PERIOD BASED UPON CONDITION NOW". I'VE SUFFERED THE RUN-AROUND BETWEEN SR REP ON THE PHONE, AND THE LOCAL GM DEALER. ALL SAY "WOULD REPAIR IT IF THE OTHER WOULD". GM BY PHONE SAYS IT'S UP TO THE LOCAL, LOCAL SAYS GM HAS TO AUTHORIZE REPAIR. THEY ALL UNIV. AGREED WITH FACTS: HAD THE PROBLEM WITHIN THE BULLETIN'S DEFINITION, YET INSIST THERE'S NO WAY FOR THEM TO HELP, "THE PERIOD IS UP" -WHICH IS A CONTRADICTION! THIS IS AN EXTREMELY DANGEROUS FAILURE, FAR WORSE THAN THE IGNITION SWITCH RECALL. IN THOSE CASES, THE CAR CAN STILL FUNCTION WITH AN AWARE DRIVER. THE TRACKER FAILURE IS CATASTROPHIC. GM SAYS BULLETIN NOTICE MAILED OUT TOLD OWNERS TO CHECK FOR THE "SIGNS" EVERY YEAR, BUT ONLY SENT OUT ONE NOTICE -NOT TO THE NEXT OWNERS (MOST MANUFS SEND NOTICES FOR NEW OWNERS)! OWNER OF MY CAR WHO MAYBE SAW THE NOTICE DIED, SO WE HAD NO WARNING TO CHECK FOR "SIGNS". EVERY GM REP SAYS THAT'S THEIR "REGRETTABLE POLICY". GM AND LOCAL FULLER GM HAVE WASTED MANY HOURS/WEEKS OF TIME, DIRECTING RESPONSE. TO ALL OTHERS, SAYING WILL HELP AND CALL BACK, NOT ONE HAS. GM SAYS "THERE'S NO RECALL BECAUSE IT WASN'T A POPULAR VEHICLE"*! I OFFERED TO PAY FOR PART, OR WORK, MEET HALFWAY, THEY DID NOT EVEN CONSIDER. I WANT MINE REPAIRED +GM TO ADMIT RESPONSIBILITY. PLEASE HELP, THANKS! *ALL QUOTES ACTUALLY SAID BY GM. *TR
I WAS DRIVING ON A TWO-WAY RESIDENTIAL STREET, JUST PICKED UP OUR TWO YOUNGEST GRANDSON'S FROM SCHOOL, WHEN THE PASSENGER SIDE TIRE JAMMED, VERY UNEXPECTEDLY, UP IN THE AREA BETWEEN THE ENGINE AND FRAME OF THE TRACKER. THE TRACKER WENT MID AIR, AND THEN ROLLED. CONSUMER HANDWRITING IS ILLEGIBLE. .UPDATED 07/02/14 *BF
PURCHASED A 2002 CHEVY TRACKER ON 4/30/2002. WE'VE HAD SOME MINOR AND SOME MAJOR REPAIRS MADE, IT'S NEVER BEEN IN ANY ACCIDENTS AND HAS BEEN UP-KEPT. COMING HOME FROM WORK MY HUSBAND NOTICED THE YEAR OLD BRAKES WERE NOT WORKING PROPERLY, WAS PULLING, AND STARTED VIBRATING AND SHAKING AT ABOUT 40 MPH. WE LATER NOTICED THE BACK BRAKE LINE WAS LEAKING. TWO WEEKS TO FIX BY OUR MECHANIC. ON THE TEST DRIVE NOTICED VIBRATION MUCH WORSE- VIOLENT-ABRUPT SHAKING! LATER OUR MECHANIC NOTICED THE FRONT SUSPENSION CROSS MEMBER IS ALMOST RUSTED OUT! IT HAS NOT BEEN REPAIRED YET. I AM GOING TO NOTIFY MANUFACTURER. APPROXIMATE MILEAGE WAS110,000. WERE NOTIFICATIONS SENT OUT? DON'T REMEMBER ONE- I'M PRETTY ADAMANT ABOUT SAFETY! ALWAYS LOVED THIS VEHICLE, NOW TONS OF JUNK MEDAL SITTING IN THE DRIVEWAY AND DOWN A VEHICLE! *TR
I LOST EVERYTHING. I WAS DRIVING ON HIGHWAY 20 IN LASALLE AND A OLD MAN IN A BMW WAS HIGH BEAMING ME, I SLOWED DOWN AND SWITCHED TO THE RIGE TRUCK LANE. HE SPED UP IN THE MIDDLE LANE AND GAVE ME A HAND SIGNAL TO PULL OVER. I EXITED OFF THE HIGHWAY AND PARKED THE TRUCK. I WENT IN THE BACK AND DIDN'T SEE ANYTHING BIZARRE, BUT STILL TRYING TO FIGURE OUT WHAT THE OLD MAN SAW. I WENT BACK IN THE TRUCK AND PUT IT IN REVERSE AND FELT THE TRUCK HESITATING WHILE BACKING UP, NOW I PUT IT IN DRIVE, SAMETHING TRUCK HESITATING. I TURNED THE TRUCK OFF AND OPENED THE HOOD AND ALL I SAW WERE FLAMES ALL OVER THE ENGINE, AIR INTAKE, AROUND THE BATTERY AND ESPECIALLY AROUND THE DIPSTICK FOR THE TRANSMISSION. WITHIN 15 MINUTES MY WHOLE TRUCK THAT I PUT 2 AND A HALF YEARS WORTH FIREMEN TOOK 25 MINUTES AT LEAST, WHILE THE COPS CAME IN 10 MIN. BY THE TIME THE COPS CAME THE TRUCK WAS ALREADY HALF BURNT. MY GIRLFRIEND WAS WITH ME GOING CRAZY. ITS GONE, ALL GONE. REBUILT THE TRANSMISSION, CHANGED RACK AND PINION, CHANGE EXHAUST LINE COMPLETE FROM FRONT FLEX PIPE RIGHT TO THE REAR TAIL PIPE, FRONT AND REAR SUSPENSION COMPLETELY CHANGED, BUILT IN AN IPHONE CHARGER AND THIS IS WHAT I GET, TO FIND OUT 2 WEEKS BEFORE CHRISTMAS THAT THIS TRUCK IS OVERLOADED WITH RECALLS DUE TO BAD GAS FILTER FITTING, AND SHORT CIRCUIT IN DRIVERSIDE DOOR. THANK U GM FOR WISHING ME A MERRY CHRISTMAS.................................. *TR
I WAS DRIVING DOWN THE ROAD ALL OF A SUDDEN EVERY TIME I PRESSED THE BRAKES MY TRACKER VEERED TO THE RIGHT INTO THE OTHER LAND AND STARTED TO SHAKE TREMENDOUSLY. I COULD NOT DRIVE THE VEHICLE WITH OUT IT CONSTANTLY SHAKING. I HAD IT TOWED TO A MECHANIC WHO INFORMED ME THE VEHICLE SUSPENSION CROSS MEMBER BAR HAD ROTTED OUT AND WAS COMPLETELY FULL OF RUST. AFTER A FULL INSPECTION I WAS TOLD FROM THE MECHANIC THAT MY CAR IS MECHANICALLY SOUND AND THERE IS NO OTHER RUST ANYWHERE IN THE VEHICLE. THE MECHANIC TOLD ME ABOUT A RECALL WITH THIS PART. MY 2002 CHEVY TRACKER HAS JUST OVER 85000 MILES . I CONTACTED THE GM DEALERSHIP AND THEY SAID BECAUSE THE WARRANTY EXPIRED IN 2012 THERE WAS NOTHING I COULD DO EVEN THOUGH IT WAS WELL UNDER THE MILEAGE LIMITS. I RECENTLY INHERITED THIS VEHICLE FROM MY MOTHER IN-LAW WHO WAS VERY SICK WITH CANCER. SHE DID NOT DRIVE THE VEHICLE SINCE JANUARY OF 2012 DUE TO HER BEING EXTREMELY SICK. I HAVE ALL THE DOCUMENTS OF HER VEHICLE AND ALL HER PAPERWORK. SHE NEVER RECEIVED A RECALL FOR THIS PART. I DON'T WANT GM. TO FIX THIS SINCE I HAVE MY OWN MECHANIC BUT FEEL THEY SHOULD WARRANTY THE PART. WHEN I CONTACTED THEM THEY SAID THERE IS NO RECALL ON THE PART JUST A EXTENDED WARRANTY THEY WERE OFFERING. AFTER LOOKING AT YOUR WEBSITE I SEE THAT THERE MOST DEFIANTLY WAS A RECALL AND THIS VEHICLE NEVER GOT FIXED . I CANT SAY WHETHER THE RECALL LETTER GOT LOST IN THE MAIL OR WAS NEVER SENT. THEY SAID THE NATIONAL TRAFFIC SAFETY ADMINISTRATION DOES RECALL NOT THE DEALERSHIP AND THERE WAS NO RECALL THEY WERE JUST OFFERING AN EXTENDED WARRANTY. I JUST WANT CHEVROLET TO STEP UP TO THEIR END OF THE BARGAIN. THANK YOU *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE CONTACT LATER NOTICED THAT THE FRONT SUB FRAME BRACKET WAS FRACTURED DUE TO RUST CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, SHE WAS ADVISED THAT ALL OF THE CROSS MEMBERS WERE CORRODED. THE TECHNICIAN STATED THAT THE BUSHINGS, AND THE FRONT AND CENTER CROSS MEMBERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO STATED THAT THE STATUTE OF LIMITATIONS FOR THEIR VOLUNTARY PROGRAM MENTIONED IN NHTSA ACTION NUMBER: EA06018 (SUSPENSION) HAD PASSED AND THE VEHICLE WAS NO LONGER ELIGIBLE FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,849. UPDATED 12/23/13*LJ
TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED THAT THE DRIVERS SEAT BELT CLIP DID NOT RELEASE FROM HE BUCKLE. THE CONTACT WAS UNABLE TO USE THE DRIVERS SEATBELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
I WAS DRIVING TO WORK ONE NIGHT WHEN MY RIGHT FRONT TIRE FELT LIKE ITS WAS GOING TO FALL OFF I SLOWED DOWN AND PULLED OFF ON THE SIDE OF THE ROAD COULD NOT FIND OUT WHY IT WAS DOING THIS WHEN THE TIRE WAS FINE. SO I DROVE VERY SLOWLY WITH MY CAUTION LIGHTS ON TO AND FROM WORK BECAUSE AS LONG AS YOU DID UNDER 40 IT DIDN'T FEEL LIKE THAT. THE NEXT DAY I HAD A MECHANIC TAKE A LOOK AT IT AND HE COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT UNTIL HE DROVE THE CAR AND IT GOT UP TO ABOUT 50MPH THEN HE PULLED OVER AND FOUND THE PROBLEM WHICH WAS THAT THE CROSSMEMBER AND LCA ATTACHMENT BRACKET HAD RUSTED SO BAD IT BROKE FREE AND THERE WAS NOTHING HOLDING THE LOWER ARM AND TIRE IN PLACE THIS MADE ME UPSET BECAUSE I JUST HAD THE CAR INSPECTED FOUR MONTHS EARLIER.AND THEY DID NOT CATCH THIS, SO WE BROUGHT IT BACK TO THE MECHANIC THAT INSPECTED IT AND HE BOUGHT A NEW PART FOR IT AND IT WAS GOOD BUT IT WAS STARTING TO RUSTING OUT ON BOTTOM PART BELOW THE DOORS AND AROUND THE TIRES THEN JUST A WEEK OR SO AGO THE TIMING BELT BROKE AND THAT'S HOW I FOUND OUT ABOUT THIS RECALL AND I WANT TO KNOW WHY I WAS NOT INFORMED OF THIS AND AS OF DATE 5/28/13 I ONLY HAVE 137,003 MILEAGE ON MY TRACKER. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN INSPECTION, WHO NOTICED THAT THE FRONT CROSS MEMBER WAS COMPLETELY RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. ...UPDATED 05/29/13 *BF UPDATED 06/12/2013 *JS
AFTER A YEAR OF REPAIRS INCLUDING MUFFLER SYSTEM, FRONT SWAY BAR, SHIFTER CABLE AND ALTERNATOR, I FINALLY GOT TO DRIVE MY CHEVY TRACKER AND NOTICED IMMEDIATELY A SHAKE (4/12) THAT NIGHT, THE OIL PAN DEVELOPED A LEAK. I FINALLY SAVED UP ENOUGH TO GET THAT FIXED IN 1/13, I STILL NOTICED A SHAKE, BUT NEEDED TO GET THE BRAKE LINES REPAIRED. I DID THAT AND STILL NOTICED THE SHAKE AND IT WAS GETTING WORSE. THOUGHT THE CALIPERS NEEDED TO BE BLED SO BROUGHT IT BACK TO THE SHOP. MY REPAIRMAN NOTICED THAT THE FRONT ARM SUSPENSION BRACKET WAS RUSTED THROUGH. DID A LITTLE INVESTIGATION ON LINE AND DISCOVERED THE SPECIAL WARRANTY FROM CHEVY REGARDING THIS PROBLEM AND MANY MANY COMPLAINTS FROM FELLOW CUSTOMERS. I CALLED CHEVY ON 3/14/13 AND WAS TOLD THAT MY VIN NUMBER DIDN'T MATCH THE RECALL. I CALLED MY LOCAL CHEVY DEALER AND WAS TOLD THAT THE VIN NUMBER DID MATCH THE RECALL, BUT I WAS LATE BECAUSE THE RECALL EXPIRED IN 2012. I JUST WANT TO KNOW WHY I WASN'T NOTIFIED AS THIS IS A VERY DANGEROUS SITUATION AND CHEVY WAS WELL AWARE. HAD I KNOWN, I WOULD HAVE TAKEN CARE OF IT RIGHT AWAY. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED THAT THERE WERE NO SCREENS COVERING THE AIR CONDITIONING VENTS. AS A RESULT, A MOUSE ENTERED THE VENTS, CONTAMINATED THE AREA AND CAUSED THE BLOWER MOTOR TO BLOW OUT. THE AIR CONDITIONER STOPPED FUNCTIONING IN RESPONSE TO THE BLOW OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO RAN A DIAGNOSTIC TEST AND STATED THAT THE BLOWER MOTOR AND ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,000.
2002 CHEVROLET TRACKER. CONSUMER WRITES IN REGARDS TO A RECALL FOR RUSTED SUB FRAME *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT PASS STATE INSPECTION DUE TO THE RSUTED FRAME. *JB
JUNE, 2004. AIR BAG LIGHT ON. DEALER INDICATES NEED TO REPLACE COIL/CLOCK SPRING. JULY, 2004, THE HORN WAS INOPERABLE AND THE AIRBAG LIGHT WAS ON. WIRES UNDER HORN PAD WERE "CUT." REPLACED SIR COIL AND REPAIRED HORN WIRE. APRIL 2005, AIR BAG LIGHT ON AGAIN. STEERING COLUMN LOOSE. REPLACED AIR BAG CLOCK ASSEMBLY. MARCH, 2008. AIR BAG LIGHT ON AND HORN BEEPING INTERMITTENTLY WHEN HITTING BUMPS OR POTHOLES. DEALER FOUND BROKEN WIRES FOR HORN CONTACT AND CLOCK SPRING. REPLACED COMPLETE STEERING COLUMN. FEBRUARY, 2011. AFTER THE DASHBOARD WAS TAKEN OUT TO HAVE HEATER COIL REPAIRED, MECHANIC INDICATED THAT AIR BAG CLOCK ASSEMBLY NEEDED WAS BROKEN AND NEEDED REPLACING. FOUR SIMILAR INCIDENTS BEGINNING IN 2004 UP TO PRESENT TIME. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET TRACKER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD POPPING NOISE, WHEN HE LOST POWER STEERING MAKING IT DIFFICULT TO CONTROL THE VEHICLE. A PRIVATE MECHANIC INFORMED THE CONTACT THAT THE CROSS MEMBER OF THE FRONT SUSPENSION WAS CORRODED. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD BE REPAIR THE CROSS MEMBER; HOWEVER, THE UPPER CONTROL ARM WAS CORRODED AND THE WARRANTY WOULD NOT COVER THE PROCEDURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CURRENT AND FAILURE MILEAGES WERE 117,004.
I HAVE A 2002 CHEVY TRACKER WHICH WAS HAVING PROBLEMS WITH VIBRATION WHEN BRAKING VEHICLE. TOOK CAR TO A CHEVY DEALERSHIP TO REQUEST INSPECTION AND REPAIR OF THE VIBRATING BRAKES WITH A FRONT END ALIGNMENT AND REQUESTED AN INSPECTION OF THE ENGINE DUE TO ENGINE CUTOFF DURING IDLING WHILE BRAKING AT A STOPLIGHT. MECHANIC FAILED TO INSPECT OR SAY ANYTHING ABOUT A POSSIBLE DEFECT OF THE FRONT SUSPENSION CROSSMEMBER RUSTING. GM SALES MANAGER AND GM STAFF FAILED TO INSPECT MY TRACKER OR SAY ANYTHING TO ME ABOUT THIS KNOWN DEFECT OR THE POSSIBLE DANGER OF THE ARM RUSTING AND FALLING OFF. THEY FAILED TO NOTIFY ME BY A LETTER AND FAILED TO NOTIFY ME IN PERSON WHEN I BROUGHT IN MY TRACKER FOR A VIBRATION PROBLEM WITH THE BRAKES. THEY KNOWINGLY LET ME DRIVE MY CAR WITH THIS POSSIBLE DEFECT EVEN AFTER THEIR MECHANIC FAILED TO FIX THE FRONT BRAKES WHICH CONTINUED TO VIBRATE WHEN I DROVE AWAY. SEVERAL MONTHS BEFORE THIS INCIDENT, GM HAS ONLY MAILED AN OFFER LETTER TO ME OFFERING A TRADE-IN, BUT MENTIONING NOTHING ABOUT INSPECTING THE DEFECTIVE CROSSMEMBER OR FIXING IT AS PART OF THEIR SPECIAL PROGRAM. TOTAL IRRESPONSIBILITY FROM GM AND THEIR DEALERSHIPS. NHTSA PERFORMED AND RECORDED DEFECT INVESTIGATION OF THE CHEVY TRACKER. THE NHTSA ACTION NUMBER IS EA06018. SUMMARY INCLUDES, "IN OCTOBER 2007, GM INITIATED A SPECIAL COVERAGE PROGRAM FOR ALL MY 1999 THROUGH 2004 CHEVROLET TRACKER VEHICLES SOLD OR CURRENTLY REGISTERED IN SALT-BELT STATES. THE PROGRAM EXTENDS THE WARRANTY COVERAGE FOR FRONT SUSPENSION CROSSMEMBER CORROSION TO 10 YEARS OR 150,000 MILES". SINCE 2007, GM HAS FAILED TO NOTIFY ME OF THE 2007 SPECIAL COVERAGE PROGRAM. GM AGAIN FAILED TO NOTIFY ME OF THIS FREE INSPECTION AND REPAIR PROGRAM WHEN I BROUGHT IN MY CAR TO THEIR DEALERSHIP FOR INSPECTION OF A VIBRATION PROBLEM WITH THE BRAKES AND ENGINE, KNOWING THE MILEAGE ON THE TRACKER AND THE KNOWING THE MY 2002. THEY CHARGED ME FOR FRONT END ALIGNMENT AND FOR BRAKE WORK WHICH DID NOT FIX THE PROBLEM. *TR
I HAVE A 2002 CHEVY TRACKER THAT HAS DISPLAYED A CATASTROPHIC FAILURE OF THE FRONT CROSSMEMBER. THIS IS AS DESCRIBED IN THE CLOSED INVESTIGATION NHTSA ACTION NUMBER: EA06018. THE FAILURE OCCURRED AT HIGHWAY SPEED WHEN BRAKING AND I WAS VERY LUCKY TO MAINTAIN CONTROL OF THE VEHICLE. THIS IS A VERY SERIOUS SAFETY ISSUE. *TR
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