2017 Chevrolet Trax Problems

Vehicle engine light came on XXX and was driven immediately to Auto Zone to check the code. The code showed P0299. The vehicle was then taken 2 miles home and parked. It was towed to Lake Chevrolet in [XXX] on XXX to prevent any engine damage from occurring due to the failed turbo. Upon Lake's inspection they claim the manifold and valve cover gasket must be replaced. We agreed to that, and asked about an oil change as everything we read said that was mandatory with work like this. Was told the technician didn't suggest it but they would do it at our request for an additional charge. After they confirmed the turbo was bad and well as the items above we agreed to the repairs and they said the vehicle would be ready the next day. We called again at the end of the next day and they said the repairs were made and they were going to drive the vehicle to make sure all was well. The next call we received was the service advisor stating we need a new engine as after they drove it white smoke was coming from the exhaust and they now found a cracked piston. The vehicle was not blowing out white smoke when they received, it also passed emissions on 4/14/26. We also asked for all technician notes, diagnostics, etc. which they will not provide us unless we come in and get the non running vehicle and pay the 983.00 invoice. We would have to have the vehicle towed from their lot as it can't be driven since their repairs. We contacted GM and spoke with "Tamar" multiple times with no resolution. Service manager claims GM will pay 1,500.00 towards a 9,000.00 new engine. This engine damage is consequential damage of the turbo failure which the dealership is denying. GM and Lake Chevrolet are refusing to honor special coverage XXX for the resulting catastrophic damage. Dealership also refusing to provide documentation requested in attached letter. We seem to be expected to take their word for all of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chevrolet Trax. The contact stated that after the vehicle sat for a while on several occasions and was then driven, there was smoke coming from the engine compartment. While driving on those occasions, there was an abnormal ticking sound coming from the engine compartment. The vehicle was taken to a dealer, and DTC: P0171 was retrieved. The vehicle was repaired, but the failure reoccurred approximately six months later. The vehicle was towed to the same dealer where DTC: P0300, US669T, 41121, and P0301 were retrieved. The ignition coil and spark plugs were replaced, and the vehicle was repaired. The contact stated that four months later, after the vehicle sat for a while, while driving at an undisclosed speed, there was smoke coming from the engine. The vehicle was then taken to a dealer where it was determined that there was an oil leak coming from the turbocharger return line and a fractured tube inside the engine. The oil connector and line were replaced. The vehicle was repaired, but the failure reoccurred two days later. The manufacturer was not notified of the failure. The failure mileage was approximately 80,641.

When driving, speedometer/RPM dial both go to 0. The “Service Stabilitrak” message comes on followed by the “Service Power Steering, Drive With Care” message. The check engine light will also sometimes appear. The transmission is also affected (jerking when changing gears, inability to accelerate properly, revving). Power steering goes in and out. Car doesn’t feel safe to drive while it’s happening. No triggers or commonalities known. Car goes back to normal when left off and turned back on. Code U0073 "Control Module Communication Bus 'A' Off” appeared with at home OBD2 scanner.

For the air conditioning I've had the blower I've had to replace the pigtail and resistor but now it's going into limp mode and saying service stabilitrak and I was on a paved road doing 20 mph at a stop light. I don't know what the hell this is going to cost me

When driving, speedometer/RPM dial both go to 0. The “Service Stabilitrak” message comes on followed by the “Service Power Steering, Drive With Care” message. The check engine light will also sometimes appear. The transmission is also affected (jerking when changing gears, inability to accelerate properly, revving). Power steering goes in and out. Car doesn’t feel safe to drive while it’s happening. No triggers or commonalities known. Car goes back to normal when left off and turned back on. Code U0073 "Control Module Communication Bus 'A' Off” appeared with at home OBD2 scanner.

It’s either my ball joints or the suspension or the arms. But they have a recall of the same exact issues I’m having but my car isnt part of the recalled list. But I am having the same issues and I’m at 109k miles. And i wasn’t in an accident. It actually started happening after I had my car in the shop to replace my turbo. Since ive gotten it back it sounds and drives horribly and from what I’m hearing its my ball joints or suspension or arms to that.

Had to have the turbobooster on a 2017 chevy trax ls replaced under 120,000 miles $3722 was the cost of repair

2017 Chevrolet Trax mileage 35,703 November 20, 2022 ( second incident)while driving 50 mph on a highway, I lost power steering, acceleration, and dashboard instruments( speedometer & tach) failed. Dashboard message advised of loss of power steering. I was able to drive about one mile before I could safely pull to the side of the road and after stopping the issue resolved itself but check engine light came on but turned off within a 24 hour period. Later found out my son had experienced the same issue with my car one month earlier. December 6 th- Took it to dealer who could not replicate the problem and was unable to provide explanation or solution. This was a frightening safety issue- luckily there was not a lot of traffic when the problem occurred. I am very concerned about driving this car and having this happen again.

It’s either my ball joints or the suspension or the arms. But they have a recall of the same exact issues I’m having but my car isnt part of the recalled list. But I am having the same issues and I’m at 109k miles. And i wasn’t in an accident. It actually started happening after I had my car in the shop to replace my turbo. Since ive gotten it back it sounds and drives horribly and from what I’m hearing its my ball joints or suspension or arms to that.

I purchased this 2017 Chevrolet Trax in Dec 2020 with 36748 miles on it. In I believe 2022 I had to have the front driver side tire rode replaced as it was broken at just a little over 50,000 miles on it. Now at 73,027 miles I had to have both sway bars links replaced as they both were broken as well. Upon further inspection from dealership the also found the left front suspension strut needs replacing. I heard noises from front end when turning with popping and creaking as turning. Now after replacing sway bars I have more popping and creaking coming from front end but not just when turning now it's most of the time now and the steering is pulling at different times. It does not feel safe to drive this vehicle anymore. No light came on dash to warn of any issues at all. I have paid for most repairs on the vehicle, but these Costs are adding up more and more.

The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Sitting at a stoplight on a slight hill, With my foot on the break, my car started rolling backwards. When it started rolling, I pressed harder on the break and it kept rolling. I had to slam and put the car in park for it to stop. After I got it stopped, I put it back in drive and then it was okay. There had to be something wrong with my break it to do that. I have to drive long distance and I’m afraid I’m gonna have problems again. Just thank God there was not a car behind me or I would’ve been in an accident and my fault. I have never had an accident. That was my fault.

Turbocharger on my 2017 Chevy Trax failed at approximately 80,000 miles. Took it in for repair and they reported that upon examination a 299 code appeared and the turbocharger needed to be replaced. Check engines light also came on.

Check engine light comes on. The car jerks or lunges when speeding up or slowing down. As if in the wrong geer. 104,000 miles

I work from home, so I drive my car maybe once a week and only on flat highways. One day, I heard a loud booming crack and then suddenly the vehicle was making a grinding noise and pulling strangely. I drove directly to a mechanic and had them looked at the vehicle since it was highly concerning to me. They said that the rear differential had split suddenly and that it was actually extremely dangerous that I had been driving still. They said if it had fully cracked it might have ended in my death! Again, this car is very underworked and not driving over so crazy terrain or anything to cause damage. The mechanic also mentioned that they've seen this problem in this vehicle make a lot, stating, "it's very common". I had to drop 3 grand to fix this. Given the danger and that it's a common problem I'm surprised this isn't already a recall.

To Whom It May Concern, I am writing to formally request reimbursement or goodwill assistance for the repair of the turbocharger on my Chevrolet Trax, which failed unexpectedly and caused my vehicle to stall in the middle of the freeway, creating a serious safety hazard. I had previously reported concerns related to the turbo, and after the failure occurred, I learned that General Motors issued a Special Coverage Adjustment for turbocharger malfunction on certain Chevrolet Trax vehicles. Unfortunately, I never received any notification or letter informing me of this coverage. Had I been made aware, I would have taken appropriate action prior to the failure. Because this vehicle was my only means of transportation, I had no choice but to immediately repair it at my own expense. I later contacted GM Customer Assistance to inquire about reimbursement and was informed that my request was denied solely due to the vehicle exceeding 120,000 miles, despite the fact that: This is a known defect The failure resulted in a dangerous loss of power while driving I was never notified of the special coverage I was also advised that the notification was sent by a government department, yet no department could be identified, and despite multiple requests, I have not received a call back from a manager. Given the seriousness of the safety risk, the lack of notice, and the documented nature of this defect, I am respectfully requesting that GM reconsider my case for reimbursement or goodwill assistance for the turbocharger repair. I have attached copies of my repair invoice, proof of payment, and vehicle documentation for your review. I would appreciate escalation of this matter to a Senior Advisor or District Manager for further consideration. Thank you for your time and attention. I look forward to your response. Sincerely, [XXX] [XXX] [XXX] 2017, Chevy Trax [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

I am an [XXX] living on a remote ranch in northern Montana. Owning a 2017 Chevy Trax that has be in the repair shop 6 times since October 2023 to fix the heater fan blower motor that keeps burning up, leaving me without heat or defrost. Driving home on the evening of [XXX] the fan motor burned up again (6th time since Oct. 23) and left me with out heat or defrost. At night, about 10 miles away from home, I tried to drive home. With no heat or defrost my windows started immediately fogging up . I began to try to wipe the windshield with my hand to be able to see to drive. Frost appeared on the inside of the windshield because of being cold outside. I got to my driveway and went to turn in and missed the approach because I could not see. I ended up going down a steep ditch. When I braked my vehicle a stainless steel thermos dislodged from the center console and hit my right knee, injuring me. Chevy Trax and Sonic vehicles from 2014 to 2018 have a defective pigtail from the factory, that causes the heater blower motor to burn up. No recall and as of today Chevy has not manufactured a non defective pig tail. I feel this is a really dangerous situation for people in winter climates. Never knowing when the blower motor will stop working causing impaired visibility due to the car windows fogging up. Spending over $1,800 on repairs, that can never be fixed and as my only form of transportation, I am left with out a safe vehicle to drive. On the Chevy Trax forum you will see pages of people that have the same problem . The local Chevy dealer garage will not make the damage right & are very reluctant to honor the 2 recalls I have had on this car. Arguing with me that there was rodent damage that caused the fan to burn up. Their work order says no damage to the wiring, or no short. Also blaming Landreth automotive. The fan motor burns up with in days of repair even after the last Chevy garage repaired my car themselves, after blaming it on others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

The contact owned a 2017 Chevrolet Trax. The contact stated while driving at approximately 25 MPH; she T-boned with another vehicle (Ford F-150) however, the air bags did not deploy. No warning light had illuminated. During the impact, the contact's face hit the dashboard and she sustained a brain bleed, missing teeth, and a concussion that required medical attention. No police department arrived at the scene due to a high volume of crashed therefore no police report was filed. The vehicle was towed to a tow lot by the insurance provider. The vehicle was diagnosed that the crash did not meet the criteria for deployment. The vehicle was deemed totaled. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

TL* THE CONTACT OWNED A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE CRASHED INTO A DEER CAUSING SEVERE DAMAGE TO THE FRONT END. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY, AND THE VEHICLE WAS DESTROYED THE VEHICLE WAS TOWED AWAY FROM THE SCENE. NOT INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,585.

2017 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO FAILED WELDED JOINTS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN A ROLL OVER CRASH DUE TO THE FAILED PARTS. THE VEHICLE HAD A RECALL REPAIR NOTICE FOR THE FAILED PARTS. THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. *JS *JS - (RECALL RELATED INCIDENT) TS

AS I WAS DRIVING ALL THE LIGHTS AND PICTURES STARTED TO FLASH ON THE DASH BOARD. THE CAR WHEEL DIDNT WANT TO TURN AND HOT VERY HARD TO STEER. THE SERVICE ENGINE LIGHT KEEPS FLASHING ON AND OFF. ITS RIDING CRAZY. IT WAS IN MOTION.

I AM NOW BEGINNING TO THE EXPERIENCE SERIOUS PROBLEMS WITH THE CAR I CAN BE DRIVING AT 45 AT SHAKES AND VIBRATES AND THEN THIS SPEEDOMETER GO DOWN AND I HAVE TO PULL OVER AND IT CUTS OFF IN THE MIDDLE OF THE HIGHWAY I HAVE NOT DROVE IN THIS CAR OVER A WEEK BECAUSE OF THE SAFETY FEATURES THAT I FEEL I AM IN ATLANTA GEORGIA AND I TRAFFIC IS BUMPER-TO-BUMPER AND I DO NOT FEEL SAFE AND DRIVING THIS CAR SOMETHING THAT I HAD PURCHASED TO TREAT MYSELF TO PAY OFF MY CAR IS FAIRLY BRAND NEW WHEN I GOT MY CAR MY CAR HAD ONLY 6 MILES ON IT AND I HAVE MAINTAINED THE SERVICE ON THIS CAR THIS CAR IS DEEMED NOT TO BE SAFE FOR ME AND MY FAMILY ESPECIALLY MY SMALL GRANDBABIES I NEED SOMETHING TO BE DONE IMMEDIATELY WITH THIS CAR AS A CONSUMER I DID MY PART AND PURCHASING THE CAR AND I EXPECT GM TO DO THEIR PART BY STANDING BY ME BY BEING A LOYAL CUSTOM THIS IS MY SECOND GYM I DO NOT WANT THIS CAR BECAUSE IT'S NOT SAFE I AM SO AFRAID OF DRIVING THIS CAR THANK YOU VERY MUCH [XXX] CALL BACK NUMBER [XXX] I AM PRESENTLY A CDL DRIVER AND I KNOW THE IMPORTANCE OF HAVING A SAFE VEHICLE NOT ONLY FOR MYSELF BUT FOR THE OTHER DRIVERS THAT'S AROUND ME. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE FEATURE ON THE CAR THAT NOTIFIES YOU THAT THE TIRE PRESSURE SENSOR IS FAILING MAY NOT BE WORKING. CURRENTLY MY TIRE PRESSURE ON MY DASHBOARD IS REPORTING THAT THE PSI ON MY RIGHT REAR TIRE IS 19 PSI. HOWEVER WHEN I PUT AN AIR GAGE TO THE TIRE ITS READING 34 OR 35 PSI. I HAVE TAKEN IT TO A TIRE SHOP SO THAT THEY CAN PUT MORE AIR AND THEY ALSO STATE THE PRESSURE IS FINE.

I BOUGHT IT 2017 AFTER A MONTH MY COMPUTER BOX IS BROKEN I'M LUCKY BECAUSE IT'S UNDER WARRANTY. EVERY YEAR IN MY DASH BOARD IT ALWAYS SHOW UP CHECK SERVICES. NOW MY CAR IS CHECK ENGINE.

THE VEHICLE'S SHIFTER CONSOLE DOES NOT ILLUMINATE AT NIGHT, LEAVING ONE TO GUESS WHAT FUNCTION THEY ARE IN (PARK, REVERSE, DRIVE). A VERY TINY NOTIFICATION IS ON THE ELECTRONIC DASHBOARD, BUT IF THAT FAILS, THEN THERE IS NO WAY OF KNOWING WHAT FUNCTION THE VEHICLE IS IN. CHEVY SAYS THAT THE FEATURE IS STANDARD, YET ADMITTED THAT THEY LEFT OUT OF SOME 2017 TRAX VEHICLES. THE SHIFTER CONSOLE DOES NOT ILLUMINATE REGARDLESS OF WHETHER YOUR HEADLIGHTS ARE ON OR OFF. CHEVY HAS BEEN MADE AWARE OF THIS ISSUE AND INFORMED THAT IT IS TOO EXPENSIVE TO FIX THE DEFECT.

FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.

ROUGHLY AT 40,000 MILES DRIVER SIDE SEAT BEGAN TO RADDLE BADLY. WHEN I GOT OUT OF THE CAR THE WHOLE SEAT LIFTED UP. I LOOKED UNDER THE SEAT AND NOTICED A LIFT MECHANISM THAT RAISED THE SEAT OR LOWERED IT WAS BROKEN OFF AND NOW IT'S JUST FLOPPING AWAY. IF I BRAKE TO HARD THE WHOLE SEAT PUSHES ME FORWARD AND WEDGES ME IN BETWEEN IT AND THE SEAT BELT.

On February 21, 2024 my driver side front tire exploded, I was in walgreens packing lot. I had my vehicle towed to the dealer and asked what happened was just told I needed a tire. On February 26th, I noticed the back passenger tire had a bulge, again I took to the dealership and they told me I needed a tire, I suggested that the firestone tires may be defective. On Tuesday February 27th I was sitting in my vehicle on my lunch break and heard a pop, I get out of my car and the tire exploded along with the hub cab. This was the back driver side tire. I again took to the dealership and was asked was I going over potholes. Twice when parked the tires just exploded. Very frustrated considering I put 4 new tires on my vehicle in October and in less than one week, I've had to replace 3 tires to the tune of $955.55