Owner-reported complaints naming the powertrain system, filed with NHTSA
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Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2019 Chevrolet Trax submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
While driving the car the start loosing power and attempts to shut down, other time the steering wheel locks up up and im unable to turn steering wheel. The check engine light comes on and turns off. The dealer/ Car repair shop has been unable to reproduce issue and unable tell me what this issue is. No accident has resulted from this as of yet. But car has some kind of malfuctioning issue.
The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was making a left turn, the rear wheels locked up. The contact stated that his wife shifted into reverse(R) and attempted to turn and was able to execute the turn the second time. The contact stated that there were no warning light illuminated. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed and determined that the rear differential had rusted out and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,200.
My 2nd chevy just under 79000 miles. Turbo went out on this one. I owe 11grand still Gonna cost 4 grand to fix. I dont know what. Chevy is doing but this is BS. JUST OUT OF WARRANTY. MY FIRST newer Chevy, engine blew at just under 79000 miles, $8 grand later, new motor just to blow up, year in half later This vehicle sat at dealership for over a year combined time of both times Vehicle number 2 has just been diagnosed, I will never buy another. Chevy product once these 2 are fixed and sold. I see myself upside down I. Purchasing these chevies and trade in sucks.
Turbocharger was replaced in October 2024. Now it is bad again as confirmed by the dealership. Check engine light was on. They had it in their repair shop and did a diagnostic test. Car stalled in the middle of the highway. The 2017 & 2018 Trax with the same engine have a recall for the turbocharger. The dealership would not honor the parts warranty because they said it was low on oil. No check oil light came on.
October 2024 the turbocharger was replaced. A few weeks ago check engine light came on. Bad turbocharger again while I was on a highway the car stopped running. Dealer said they will not replace it under the parts warranty. They said it was 3 quarts low on oil and I need to show receipts for last 3 oil changes. From previous times there they knew my son is a mechanic & did oil changes. They wanted me to call my son to ask him how much oil he put in 🙄 after looking online it is a very common problem with the Chevy turbochargers. It will but an excessive amount of oil and cause it to be black and sludgy. I emailed the general manager. He never responded. I also filed a complaint with GM and consumer protection. When they replaced it in October it was still under the extended warranty. It is now over the 100,000 miles. However, I think a turbocharger should last more than 6 months. I could have been killed on the highway while broken down due to a part they know is defective. Instead they treated me like trash. It is not the first time they have done this to me. The car already has a new radiator, transmission, faulty turbocharger, and something with the valves was fixed. The car is a lemon. I just want them to be held accountable since they know this is a common occurrence with the Chevy turbochargers
When the engine is cold and temperature is Below freezing the car idles rough and burns oil
The issues with the car happen when attempting to go over 40mph. After maybe 10-15min of driving, if attempting to go over 40mph, the car starts making a clinking sound, a lot of exhaust smoke comes out the back and there is a general inability to accelerate without the engine sputtering which even happened at lower speeds once it has already started to happen. The check engine light come on when this occurs. Our safety does seem to be at risk as we cannot seem to keep up with traffic speeds and would likely cause an accident if we remain on the road while the car is exhibiting these conditions. After I told the dealership about how long in driving it takes to recreate the problem, the dealership that currently holds the car(Jennings Chevrolet in Glenview, IL) were able to reproduce the problem. My parents and I went on Feb 16th, 2023 to Napleton Hyundai in Glenview and bought the car used and after 2 days of driving, my parents were having issues with the car and being able to accelerate. At the time it was diagnosed as a catalytic converter and flex pipe problem. Those items were backordered and were not able to be replaced until 2 months after our original complaint. During those 2 months of waiting, my parents were instructed not to take the highway and not to exceed 40mph. Upon getting the car back on April 26th, it took merely 4-5 more days for the problems to come back again. We also found that on Dec 17th, 2022, the previous owner took the car in with the same problems and after getting an estimate, declined service and took the car back Dec 28th, 2022. The vehicle has been looked at by Napleton Hyundai in Glenview, Jennings Chevy in Glenview and prior to our ownership, Anderson Chevy in Chicago. Anytime the vehicle exhibits the above mentioned problems, the check engine light does come on and usually in addition to the issues listed above, the car seems to be low/out of oil. At this time, we are told the cars issue is the turbo.
I was driving on 95 N and out of the clear blue, my car began to smoke. There was no warning lights on the dashboard that indicated that I needed to check the oil or engine, etc. I pulled over, taking the nearest exit to a gas station.As I turned into the gas station, I heard a loud popping sound. My husband and I looked under the hood and discovered the engine was on fire. My husband and gas station attendant helped get rid of the fire by using a fire extinguisher. My mother and stepdaughter were in the car at the time. While the fire was being extinguished, we ran away from the car and called 911. An auto mechanic discovered the transfer case was broken and thus, empty.
VEHICLE MAKES A CHIRPING NOISE AT IDLE SPEED NOT MOVING. ONLY HAS 9,000 MILES.
CAR SHIFTS ROUGH IT DOESN'T SHIFT AT ALL AND HAD NO POWER TO GO UP A VERY SMALL HILL, TO BE PARKED IN MY DRIVEWAY OR CARPORT, AT THE APARTMENT WE LIVE IN. THIS HAPPENS ON THE HIGHWAY, AT RED LILGHTS AND WHEN BREAKING TO STOP THIS HAS GONE ON FOR SEVERAL DAYS AND GOTTEN PROGRESSIVELY WORSE, WITH TIME SINCE LAST WEDNESDAY. THE CAR WAS JUST PURCHASED NEW ON AUGUST 30, 2019.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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