RoadVitals

1997 Chevrolet Van Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Nov 26, 2007
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 23, 1997

What this page shows

Our database holds 27 NHTSA owner-reported complaints for the 1997 Chevrolet Van. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 27 · page 1 of 2

Steering
Filed Nov 26, 2007

I HAVE A 1997 CHEVY VENTURE. I HAVE BEEN HAVING PROBLEMS WITH THE RACK AND PINION. THERE IS A RECALL ON THEM BUT CHEVY SAYS THERE IS NO RECALL. I FIRST TALKED TO SOMEONE ON THE PHONE AND THEY TOLD ME THAT YES THERE WAS A RECALL. THEY TOLD ME TO TAKE IT TO THE CHEVY DEALER. I TOOK IT AND THEY SAID THERE WAS NO RECALL. SO I CALLED THE CHEVY 800 NUMBER AGAIN AND NOW THEY SAY THERE IS NO RECALL. BUT I STILL SEE THE RECALL HERE. SO WHAT CAN I DO. *TR

NHTSA ID
10209869
Incident
Nov 19, 2007
Mileage
158,000 mi
Tires & wheels
Filed Jun 22, 2007

IN ONLY FOUR MONTHS, ALL 4 OF MY GOODYEAR REGATTA TIRES WITH ONLY 50,000 MILES ON THEM BLEW OUT WHILE ON THE HIGHWAY. (4 DIFFERENT INCIDENTS). THE COMPANY HAD AUDACITY TO TELL ME THAT THESE WERE ALL THE RESULTS OF "ROAD HAZARDS" AND THAT THE SAME COULD HAPPEN TO ANY TIRE. I HAVE BEEN DRIVING FOR 40 YEARS AND HAVE NEVER HAD A BLOW OUT UNTIL ALL FOUR OF THESE TIRES BLEW OUT OVER A PERIOD OF 4 MONTHS. HAS TO BE THE TIRES, NOT THE ROADS. *TR

NHTSA ID
10194002
Incident
May 9, 2007
Exterior lighting
Filed Jul 6, 2005

DT: THE CONSUMER STATED THE HEADLIGHTS WERE BLINDING TO OTHER VEHICLES. THE HEADLIGHTS HAVE BEEN ADJUSTED NUMEROUS TIMES AND HAVE BEEN REPLACED ABOUT 10 TIMES.*AK

NHTSA ID
10127584
Incident
Jul 6, 2005
Exterior lighting
Filed Jul 6, 2005

DT: THE CONSUMER STATED THE HEADLIGHTS WERE BLINDING TO OTHER VEHICLES. THE HEADLIGHTS HAVE BEEN ADJUSTED NUMEROUS TIMES AND HAVE BEEN REPLACED ABOUT 10 TIMES.*AK

NHTSA ID
10127583
Incident
Jul 6, 2005
Steering
Filed Jan 13, 2005

STEERING LOCKED ON TAKING A LEFT TURN WITHIN A PARKING LOT. REMEMBERED THAT CHEVROLET HAD SERVICED A RECALL ON THE VEHICLE IN FEB 2003. HOWEVER, THEY ONLY REPLACED THE LOWER PINION BEARING, BUT DID NOT REPLACE THE STEERING GEAR. TOOK IT TO THE CHEVY DEALERSHIP IMMEDIATELY. THEIR INSPECTION POINTED TO A WORN STEERING GEAR AS THE CAUSE OF THE STEERING LOCK. THIS HAPPENED WITHIN 17,000 MILES OF THEIR SERVICING THE RECALL. READ ABOUT NUMEROUS FAILURES UNDER INVESTIGATION (PE01038) ALL POINTING TO THE SAME FAILURE. GM DID NOT SERVICE THE RECALL ADEQUATELY - THEY HAVE A FAULTY RACK AND PINION WHICH IS A GLARING SAFETY ISSUE. THEY SHOULD BE REPLACING THE COMPLETE RACK AND PINION AS PART OF THE RECALL. HAD TO PAY FOR NEW RACK AND PINION AND LABOR CHARGES, OUT OF MY OWN POCKET. *JB

NHTSA ID
10106289
Incident
Oct 20, 2004
Mileage
96,500 mi
Transmission
Filed Nov 20, 2002

MY TRANSMISSION FAILED ON MY 1500 VAN. IT SUDDENLY FAILED TO ACCELERATE AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALERSHIP. I WAS INFORMED THAT THE "REVERSE INPUT HOUSING BEARING" FAILED AND HAD SHREDDED INTO METAL SHARDS THROUGHOUT THE TRANSMISSION SYSTEM. AS SUCH, THE TRANSMISSION MUST BE REPLACED VS. REPAIRED. $3,000. FAILURE AT 64,920 SEEMS UNREASONABLE FOR A WELL MAINTAINED VEHICLE THAT IS DRIVEN WITH CARE. I'M CONCERNED THAT THE REPLACEMENT WILL FAIL AND AN ACCIDENT AND INJURIES MAY RESULT. I'VE HEARD THIS TRANSMISSION HAS A HIGH FAILURE RATE. DT

NHTSA ID
769965
Incident
Nov 15, 2002
Fuel system
Filed Apr 5, 2002

THE FUEL GAUGE MALFUNCTIONED SEVERAL TIMES. THE CONSUMER WANTS EITHER TO RETURN THE VEHICLE OR THE DEALER TO REIMBURSE THE REPAIR EXPENSES. *YH

NHTSA ID
564929
Body & structureEngineExterior lighting+1 more
Filed Feb 2, 2002

CONSUMER STATED THE TRANSMISSION GASKET FAILED.(CONSUMER NO LONGER OWNS VEHICLE)*JB

NHTSA ID
564471
Engine
Filed Aug 21, 2001

02 SENSORS KEEP GOING OUT, CAUSING CHECK ENGINE LIGHT TO COME ON. *AK

NHTSA ID
750883
Incident
Jul 1, 2001
Brakes
Filed Jul 20, 2001

THE ABS FAILS TO STOP THE VEHICLE DURING SHORT PANIC STOPS AT LOW SPEEDS IN WARM WEATHER BECAUSE ONE OF THE WHEELS PARTIALLY LOCKS UP, CONSUMER STATES HE DISCOVERED BRAKE FLUID UNDER THE MASTER CYLINDER AND IT WAS DETERMINED THAT IT WAS COMING FROM UNDER THE CAP, THE CAP SEAL WAS NOT SEALING PROPERLY AND A NEW SEAL WAS INSTALLED.*YH

NHTSA ID
562152
Transmission
Filed Jun 30, 2001

SIRS, I HAVE TWO EXPRESS VANS (1999 AND 1997) BOTH HAVING TRANSMISSION FAILURES BEFORE 50000 MILES. HMMMMM I SEE A PATTERN HERE. DOES ANYONE ELSE. *AK

NHTSA ID
747626
Incident
Nov 1, 1999
Fuel system
Filed Apr 5, 2001

DEALERSHIP DOES NOT HAVE PARTS AVAILABLE TO REPAIR A RECALL ON FUEL FILLER VALVE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK

NHTSA ID
885123
Incident
Mar 29, 2001
Fuel system
Filed Mar 22, 2001

WHILE TRAVELING NOTICED GAS GAUGE READING 1/2 OF TANK, SOON AFTER GAS INDICATOR WOULD READ A FULL TANK OF GAS. *AK DEALER REPLACED FUEL TANK SENDER UNIT WITH PUMP. *SLC

NHTSA ID
883773
Incident
Oct 1, 2000
Engine
Filed Mar 8, 2001

WHILE DRIVING VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING, CAUSING LOSS OF STEERING, AND BRAKE CONTROL. *AK CHECK THE ENGINE LIGHT CAME ON AND STAYED ON BEFORE THE VEHICLE STALL. THE PROBLEM WAS FIXED BUT STARTED STELLING AGAIN. *YH

NHTSA ID
882448
Incident
Mar 1, 2000
Body & structure
Filed Mar 1, 2001

SIDE CARGO DOOR FROZE AT HINGES, AND DOOR WILL NOT OPEN. DEALER HAS BEEN CONTACTED.*AK THE CONSUMER FEELS THE DOOR WAS UNSAFE. *YH

NHTSA ID
881829
Incident
Jun 14, 1999
Transmission
Filed Dec 18, 2000

EXPERIENCED 2 HARD 1ST-2ND GEAR SHIFTS AND SET TROUBLE CODE P1870 INDICATING INTERNAL SLIPPAGE. DEALER RECOMMENDED REPLACEMENT, OR OVERHAUL. OTHER RESEARCH INDICATES COMMON PROBLEM FOR GM WITH THE 4L60E TRANSMISSION QUITE POSSIBLY STEMMING FROM SWITCHING FROM A CAST IRON VALVE BODY IN EARLIER MODELS TO AN ALUMINUM VALVE BODY IN LATER MODELS OF THAT TRANSMISSION. *AK

NHTSA ID
737955
Incident
Aug 16, 2000
Tires & wheels
Filed Sep 29, 2000

HUGE LOUD SHIMMY/VIBRATION AT HIGHWAY SPEED, REPLACED DUE TO LARGE SIDEWALL BULGE. *AK (DOT NUMBER: BM05326-1 TIRESIZE: LT24575R16)

NHTSA ID
732895
Incident
May 9, 2000
BrakesSteeringTransmission+1 more
Filed Jul 25, 2000

BRAKES PADS ARE TOO SMALL FOR VEHICLE, CAUSING IT TO WEAR OUT EVERY 15,000 MILES, AND DRUMS NEEDS TO REPLACED EVERY OTHER TIME. DEALER CLAIMED THIS IS WAS NORMAL.*AK TRANSMISSION HAS FAILED FOUR TIMES. THE THREE KNOBS FOR THE HEATER BROKE. POWER STEERING MAKES NOISE AND LEAK DUE TO FAULTY POWER STEERING PUMP. FRONT BRAKE MAKES NOISE. *YH

NHTSA ID
865933
Heating & air conditioning
Filed Jul 21, 2000

A/C LEAKED AT REAR AIR UNIT CORRODING THE CONNECTIONS AND DOES NOT BLOW COLD AIR DUE TO THE COMPRESSOR FAILURE. YH

NHTSA ID
553141
Incident
May 19, 2000
Fuel system
Filed Dec 14, 1999

WHEN GAS IS USED, ESPECIALLY WITH A FULL TANK, THE GAS GAUGE WILL GO DOWN TO EMPTY AFTER DRIVING SOME DISTANCE, THEN WHEN IT GETS DOWN TO ABOUT A QUARTER TANK THE GUAGE WILL GO BACK UP AND REGISTER FULL EVEN THOUGH WE HAVE NOT BOUGHT ANY FUEL. THEN VEHICLE WILL RUN OUT WHEN GUAGE REGISTERS FULL! *AK

NHTSA ID
716055
Incident
May 1, 1997
Electrical
Filed Nov 22, 1999

BRAKES FAILED WITHOUT WARNING BECAUSE THE NEGATIVE CABLE FROM THE BATTERY TO THE ENGINE BLOCK WORE A HOLE IN THE METAL BRAKE LINE.

NHTSA ID
549630
Incident
Jun 22, 1999
Powertrain (other)
Filed Feb 18, 1999

THIRD FAILURE OF THIS ITEM, DEALER AND CHEVROLET WILL NOT KNOWLEDGE PROBLEM. NO DEFECT STATED IN SUMMARY. *AK

NHTSA ID
703467
Incident
Feb 14, 1999
BrakesPowertrain (other)
Filed Jun 17, 1998

WHILE DRIVING SPEEDOMETER READS IMPROPERLY,PROBLEM IS INTERMITTENT, ALSO BRAKE ROTORS ARE FAULTY, POSSIBLE MANUFACTURING FLAW. PLEASE PROVIDE FURTHER DETAILS. *AK

NHTSA ID
824392
Engine
Filed Dec 5, 1997

WHILE DRIVING AT 70 MPH, THE VEHICLE'S ENGINE SHUT DOWN, CAUSING THE VEHICLE TO STALL. *AK

NHTSA ID
818736
Incident
Nov 9, 1997
Body & structureHeating & air conditioningSeat belts
Filed Jun 23, 1997

CONSUMER COMPLAINS THAT DOOR MOUNTED SHOULDER BELTS PROHIBITING ENTERING/EXITING OF VEHICLE WHEN CONNECTED AND WHEN DISCONNECTED HANG LOOSELY.

NHTSA ID
603430

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .