RoadVitals

2000 Chevrolet Van Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Jul 9, 2008
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Chevrolet Van, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1034.5%
  • Tires & wheels310.3%
  • Steering26.9%
  • Engine26.9%
  • Interior & seats26.9%
  • Exterior lighting26.9%
  • Transmission13.4%
  • Airbags13.4%
  • Visibility13.4%
  • Body & structure13.4%
  • Driver assistance13.4%
  • Electrical13.4%
  • Other / unspecified13.4%
  • Suspension13.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

10
reports

From owner reports, verbatim

I HAVE A 2000 CHEVY VENTURE VAN W/ ONLY 62043 MILES ON IT. WITH SOME OF MY KIDS IN THE CAR, THE ENGINE STARTED TO WHINE. BROUGHT IT TO A GARAGE, WHERE I WAS TOLD MY TRANSMISSION WAS JUNK AND IT WOULD COST ABOUT $2K TO FIX. I THANK GOD THAT I AT LEAST GOT TO A GARAGE AND THERE WAS NO ACCIDENT. THIS IS ON THE HEELS OF GASKET SEALS LEAKING IN THE ENGINE, ABS HUB CENTERS FAILING, ALL BRAKES HAVING HAD WORK (NOT JUST FRONT), SUSPENSION WORK, SLIDING DOORS COMING OFF TRACK. CALLED CHEVY DEALER WHO GAVE ME # FOR GM, WHO COULDN'T WORK OUT SOLUTION WITH ME BECAUSE I CHOSE TO SERVICE CAR AT LOCAL GARAGE AND NOT DEALER. NEVER MIND THAT THE DEALER WOULDN'T HAVE TAKEN MY EXTENDED WARRANTY. WILL NEVER BUY ANOTHER VAN FROM CHEVY AGAIN AND HOPE SOMEONE LEARNS FROM MY EXPERIENCE. *NM

NHTSA ID 10158070 · filed May 23, 2006

I OWN A 2000 CHEVROLET ASTRO VAN WHICH I HAVE NOT BEEN ABLE TO DRIVE FOR OVER A YEAR BECAUSE OF MALFUNCTIONING ANTILOCK BRAKES. I BROUGHT IT TO BE REPAIRED LAST YEAR AND PAID OVER $800 FOR ONE SET OF BRAKES, THE OTHER SET STILL NEEDS TO BE FIXED. THE ANTILOCK BRAKES PREVENT THE VEHICLE FROM STOPPING WHEN TRAVELING AT SLOW SPEEDS. THIS IS A DEFINITE SAFETY PROBLEM. THERE HAS BEEN A SERVICE BULLETIN FOR THIS PROBLEM ON THIS VEHICLE SINCE 2002. THERE IS CURRENTLY AN INVESTIGATION OF THIS VERY PROBLEM ON SIMILAR CHEVY SUVS AND TRUCKS, BUT NOT INCLUDING THE ASTRO VAN.

NHTSA ID 10126581 · filed Jun 25, 2005
All 10 reports naming brakes

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

FIRESTONE TIRE FAILURE, MECHANIC DISCOVERED 2 INCH BUBBLE ON THE SIDE OF RIGHT REAR TIRE,29,000 MILES. MECHANIC REMOVED AND REPLACED WITH SPARE. TIRE WAS TAKEN TO FIRESTONE WHERE THEY REFUSED TO EVEN LOOK AT IT. I STILL HAVE THIS TIRE.*AK

NHTSA ID 10088274 · filed Aug 20, 2004

FIRESTONE STEELTEX TIRES DOT VN11BIA389 FIRST TIRE FAILURE 27,200 MILES ON PAVED DOWNHILL, CURVED HIGHWAY. SIDE OF TIRE LR DELAMINATED. STRUGGLED WITH VEHICLE TO GET IT TO SIDE OF ROAD. STRANDED IN PULLOUT FOR 5 HOURS.REPLACED TIRE WITH SPARE. TIRE TAKEN TO FIRESTONE 1/2/04THEY REFUSED TO HONOR WARRANTY.GAVE THEM TIRE. *AK

NHTSA ID 10088270 · filed Aug 20, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

WHILE DRIVING AT ABOUT 35 MPH MY VEHICLE LOST ALL POWER RELATING TO THE BRAKES AND STEERING. (THE RADIO AND LIGHTS WERE STILL OPERATING.) THE ONLY THING I COULD DO WAS COAST TO A STOP. THIS CAUSED ME TO RUN A RED LIGHT, BUT FORTUNATELY THE ONLY CAR GOING THROUGH THE INTERSECTION HAD JUST CLEARED IT BEFORE I ENTERED THE INTERSECTION.*AK

NHTSA ID 10021382 · filed Jun 10, 2003

RETURNED TO POLLARDS CHEV. FOR OIL LEAD 3 TIMES, ONLY SLOW IT DOWN. AFTER DRIVING VEHICLE ABOUT 20 MILES AND/OR WARM UP I WOULD STOP AT RED LIGHT AND THE RPM'S WOULD SURGE 2 TO 4 THOUSAND. LELK INSIDE CAB ABOVE BRAKE PEDAL. ON SEPTEMBER 27,2000 SLOW DOWN FOR A DIP, LEFT FRONT MADE A SNAPPING NOISE AND DROPPED A LITTLE. DROVE ON TO A CURVE AND STEERING WOULDN'T TURN. VEHICLE WENT INTO DITCH, FRONT LEFT WHEEL, LUG NUTS, STUDS, AND PART OF THE WHEEL WHERE THE STUDS SCREW INTO WAS BROKEN OFF AND UNDER THE TRUCK. THERE WAS NO BRAKE PRESSURE AT ALL, AND SPOTS OF FLUID ON THE ROAD BEHIND THE TRUCK. CHEVROLET CUSTOMER SERVICE HAS GIVEN ME THE SHAFT, AND SAID THERE WAS NOTHING WRONG WITH TRUCK AND TO TURN IT INTO MY INSURANCE. THEY DON'T HONOR THE 3 YEAR, 36000 MILE WARRANTY AND DON'T EVEN US VASALINE WHEN THEY TELL THEY ARE NOT RESPONSIBLY. THIS CASE WENT TO BUSINESS RESOURCE CENTER OF CHEVROLET, AND NOW CHEVROLET SAYS THEY CAN'T TALK ABOUT IT. I HAVE TO TALK TO BRC.

NHTSA ID 739698 · filed Jan 21, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

I HAVE A 2000 CHEVY VENTURE VAN W/ ONLY 62043 MILES ON IT. WITH SOME OF MY KIDS IN THE CAR, THE ENGINE STARTED TO WHINE. BROUGHT IT TO A GARAGE, WHERE I WAS TOLD MY TRANSMISSION WAS JUNK AND IT WOULD COST ABOUT $2K TO FIX. I THANK GOD THAT I AT LEAST GOT TO A GARAGE AND THERE WAS NO ACCIDENT. THIS IS ON THE HEELS OF GASKET SEALS LEAKING IN THE ENGINE, ABS HUB CENTERS FAILING, ALL BRAKES HAVING HAD WORK (NOT JUST FRONT), SUSPENSION WORK, SLIDING DOORS COMING OFF TRACK. CALLED CHEVY DEALER WHO GAVE ME # FOR GM, WHO COULDN'T WORK OUT SOLUTION WITH ME BECAUSE I CHOSE TO SERVICE CAR AT LOCAL GARAGE AND NOT DEALER. NEVER MIND THAT THE DEALER WOULDN'T HAVE TAKEN MY EXTENDED WARRANTY. WILL NEVER BUY ANOTHER VAN FROM CHEVY AGAIN AND HOPE SOMEONE LEARNS FROM MY EXPERIENCE. *NM

NHTSA ID 10158070 · filed May 23, 2006

2000 VAN LEFT IN AT 55,000 MILES FOR OIL CHANGE. INFORMED THAT MANIFOLD GASKET IS LEAKING AND NEEDS REPLACING $880. THIS APPEARS TO BE A DEFECT IN THESE VANS SO COST SHOULD BE COVERED BY THE MANUFACTURER. *AK

NHTSA ID 10102101 · filed Dec 3, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

1.) GAS PEDAL STICKS (IT'S BEEN LOOKED AT AND HAVEN'T BEEN ABLE TO CORRECT IT). 2.) SIDE VAN DOOR STICKS AND SOMETIMES WE CANNOT GET IT OPEN. *JB

NHTSA ID 10140576 · filed Oct 24, 2005

THE VEHICLE CAUGHT ON FIRE, AND THE CONSUMER IS REQUESTING ASSISTANCE FROM THE MANUFACTURER IN GETTING THE VEHICLE REPAIRED. *JB THE FIRE APPEARED TO HAVE BEGUN IN THE INTERIOR ON THE DRIVER SIDE. *SCC

NHTSA ID 10001261 · filed Dec 31, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

ROUTINE QUARTERLY VAN INSPECTION. *TR

NHTSA ID 10233698 · filed Jul 9, 2008

DT: THE CONSUMER STATED HE HAS FOUR VANS WHERE THE HEADLIGHTS ARE BLINDING TO OTHER VEHICLES. THE HEADLIGHTS HAVE BEEN ADJUSTED NUMEROUS TIMES AND HAVE BEEN REPLACED ABOUT 10 TIMES. *AK

NHTSA ID 10127576 · filed Jul 6, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

I HAVE A 2000 CHEVY VENTURE VAN W/ ONLY 62043 MILES ON IT. WITH SOME OF MY KIDS IN THE CAR, THE ENGINE STARTED TO WHINE. BROUGHT IT TO A GARAGE, WHERE I WAS TOLD MY TRANSMISSION WAS JUNK AND IT WOULD COST ABOUT $2K TO FIX. I THANK GOD THAT I AT LEAST GOT TO A GARAGE AND THERE WAS NO ACCIDENT. THIS IS ON THE HEELS OF GASKET SEALS LEAKING IN THE ENGINE, ABS HUB CENTERS FAILING, ALL BRAKES HAVING HAD WORK (NOT JUST FRONT), SUSPENSION WORK, SLIDING DOORS COMING OFF TRACK. CALLED CHEVY DEALER WHO GAVE ME # FOR GM, WHO COULDN'T WORK OUT SOLUTION WITH ME BECAUSE I CHOSE TO SERVICE CAR AT LOCAL GARAGE AND NOT DEALER. NEVER MIND THAT THE DEALER WOULDN'T HAVE TAKEN MY EXTENDED WARRANTY. WILL NEVER BUY ANOTHER VAN FROM CHEVY AGAIN AND HOPE SOMEONE LEARNS FROM MY EXPERIENCE. *NM

NHTSA ID 10158070 · filed May 23, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

WHILE TRAVELING AT 60 MPH, CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH NEITHER DRIVERS SIDE OR PASSENGERS SIDE AIR BAGS DEPLOYED, CAUSING INJURIES TO PASSENGERS SIDE OCCUPANT.*AK *JB

NHTSA ID 899151 · filed Nov 15, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

OUTSIDE MIRROR SHAKE EXCESSIVELY AT HIGHWAY SPEED, DEALER IS AWARE OF PROBLEM CAUSED BY WIND.

NHTSA ID 9004321 · filed Aug 20, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

I HAVE A 2000 CHEVY VENTURE VAN W/ ONLY 62043 MILES ON IT. WITH SOME OF MY KIDS IN THE CAR, THE ENGINE STARTED TO WHINE. BROUGHT IT TO A GARAGE, WHERE I WAS TOLD MY TRANSMISSION WAS JUNK AND IT WOULD COST ABOUT $2K TO FIX. I THANK GOD THAT I AT LEAST GOT TO A GARAGE AND THERE WAS NO ACCIDENT. THIS IS ON THE HEELS OF GASKET SEALS LEAKING IN THE ENGINE, ABS HUB CENTERS FAILING, ALL BRAKES HAVING HAD WORK (NOT JUST FRONT), SUSPENSION WORK, SLIDING DOORS COMING OFF TRACK. CALLED CHEVY DEALER WHO GAVE ME # FOR GM, WHO COULDN'T WORK OUT SOLUTION WITH ME BECAUSE I CHOSE TO SERVICE CAR AT LOCAL GARAGE AND NOT DEALER. NEVER MIND THAT THE DEALER WOULDN'T HAVE TAKEN MY EXTENDED WARRANTY. WILL NEVER BUY ANOTHER VAN FROM CHEVY AGAIN AND HOPE SOMEONE LEARNS FROM MY EXPERIENCE. *NM

NHTSA ID 10158070 · filed May 23, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

1.) GAS PEDAL STICKS (IT'S BEEN LOOKED AT AND HAVEN'T BEEN ABLE TO CORRECT IT). 2.) SIDE VAN DOOR STICKS AND SOMETIMES WE CANNOT GET IT OPEN. *JB

NHTSA ID 10140576 · filed Oct 24, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

INOPERABLE HORN ASSEMBLY. DEALER HAS SERVICED THE HORN 7 TIMES, AND THE PROBLEM STILL EXISTS. *AK

NHTSA ID 858389 · filed Mar 13, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

RETURNED TO POLLARDS CHEV. FOR OIL LEAD 3 TIMES, ONLY SLOW IT DOWN. AFTER DRIVING VEHICLE ABOUT 20 MILES AND/OR WARM UP I WOULD STOP AT RED LIGHT AND THE RPM'S WOULD SURGE 2 TO 4 THOUSAND. LELK INSIDE CAB ABOVE BRAKE PEDAL. ON SEPTEMBER 27,2000 SLOW DOWN FOR A DIP, LEFT FRONT MADE A SNAPPING NOISE AND DROPPED A LITTLE. DROVE ON TO A CURVE AND STEERING WOULDN'T TURN. VEHICLE WENT INTO DITCH, FRONT LEFT WHEEL, LUG NUTS, STUDS, AND PART OF THE WHEEL WHERE THE STUDS SCREW INTO WAS BROKEN OFF AND UNDER THE TRUCK. THERE WAS NO BRAKE PRESSURE AT ALL, AND SPOTS OF FLUID ON THE ROAD BEHIND THE TRUCK. CHEVROLET CUSTOMER SERVICE HAS GIVEN ME THE SHAFT, AND SAID THERE WAS NOTHING WRONG WITH TRUCK AND TO TURN IT INTO MY INSURANCE. THEY DON'T HONOR THE 3 YEAR, 36000 MILE WARRANTY AND DON'T EVEN US VASALINE WHEN THEY TELL THEY ARE NOT RESPONSIBLY. THIS CASE WENT TO BUSINESS RESOURCE CENTER OF CHEVROLET, AND NOW CHEVROLET SAYS THEY CAN'T TALK ABOUT IT. I HAVE TO TALK TO BRC.

NHTSA ID 739698 · filed Jan 21, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

I HAVE A 2000 CHEVY VENTURE VAN W/ ONLY 62043 MILES ON IT. WITH SOME OF MY KIDS IN THE CAR, THE ENGINE STARTED TO WHINE. BROUGHT IT TO A GARAGE, WHERE I WAS TOLD MY TRANSMISSION WAS JUNK AND IT WOULD COST ABOUT $2K TO FIX. I THANK GOD THAT I AT LEAST GOT TO A GARAGE AND THERE WAS NO ACCIDENT. THIS IS ON THE HEELS OF GASKET SEALS LEAKING IN THE ENGINE, ABS HUB CENTERS FAILING, ALL BRAKES HAVING HAD WORK (NOT JUST FRONT), SUSPENSION WORK, SLIDING DOORS COMING OFF TRACK. CALLED CHEVY DEALER WHO GAVE ME # FOR GM, WHO COULDN'T WORK OUT SOLUTION WITH ME BECAUSE I CHOSE TO SERVICE CAR AT LOCAL GARAGE AND NOT DEALER. NEVER MIND THAT THE DEALER WOULDN'T HAVE TAKEN MY EXTENDED WARRANTY. WILL NEVER BUY ANOTHER VAN FROM CHEVY AGAIN AND HOPE SOMEONE LEARNS FROM MY EXPERIENCE. *NM

NHTSA ID 10158070 · filed May 23, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .