Fuel system
Filed Jun 30, 2026
The Battery Energy Control Module (BECM) on my 2016 Chevrolet Volt has failed. The vehicle and the component are currently located at my home address and are available for inspection upon request. As of writing this now. This failure caused the vehicle to enter a "reduced power mode" and subsequently resulted in a no-start and no-charge condition. The sudden loss of propulsion power presents a severe safety and crash risk, as the vehicle can lose motive power and stall unexpectedly while in transit. Prior to the complete failure, the vehicle displayed a Check Engine Light and a "Reduced Propulsion Power" message on the dashboard. The local Chevrolet dealership has inspected the vehicle, pulled the associated diagnostic trouble codes, and officially confirmed that the BECM has failed. General Motors has already acknowledged this specific safety defect through Special Coverage Bulletin N232432680, which extends BECM warranty coverage to 15 years or 150,000 miles to prevent sudden loss of propulsion. However, GM corporate and the dealership are refusing to honor this bulletin. They are denying coverage due to an administrative database flaw because my vehicle's under-hood VECI label designates it as an original California (CARB/PZEV) vehicle, GM's system excluded my VIN from the Special Coverage bulletin automation. Furthermore, because the vehicle is currently registered in a non-CARB state (Texas), the original CARB warranty is considered void. GM is using this internal database loophole to deny repairing a documented safety defect.
- NHTSA ID
- 11747550
- Incident
- Jun 22, 2026
ElectricalFuel system
Filed Jun 22, 2026
I purchased the above-listed 2016 Chevrolet Volt through Carvana, relying on the contractual promise that the BECM was covered under Special Coverage N232432680 for up to 15yrs or 150k miles. The vehicle has suffered persistent, severe mechanical and electrical issues resulting in a prolonged loss of use: 1. Initial Breakdown and Delivery: The vehicle originally had a Reduced Propulsion Power Alert on Monday [XXX] around 8pm and nearly caused me to be rear ended on a major road due to accelration issues. It then officially broke down on Tuesday, [XXX]. It was then delivered to Vic Koenig Chevrolet (1040 E Main St, Carbondale, IL 62901) via Tow By Freedom Towing the following Friday, May 29, 2026. 2. Delayed Work Start & Shop Stay: Vic Koenig Chevrolet was able to officially begin diagnostic and repair work on Wednesday, June 3, 2026. The facility held the vehicle for several weeks to address the failures. 3. Brief Release and Immediate Re-Breakdown: I picked up the vehicle upon its supposed completion on Tuesday, June 16, 2026. Then less than 24 hours later, on Wednesday, [XXX], the vehicle suffered a recurring breakdown and had to be returned to the dealership immediately. 4. Wrongful Coverage Denials: On Thursday June 19, 2026, Silver Rock claims representatives issued explicit coverage denials to me via text message. That same day, service representatives from Vic Koenig Chevrolet phoned Silver Rock multiple times to provide diagnostic evidence, But SilverRock repeatedly issued oral denials over the phone. They stated the PCM and BECM were not included in the contract, screenshots of the vontract state the opposite. SilverRock sent this refusal via email to me on June 19. I also contacted GM by phone on Wednesday 5/27/26 and so did the dealership and they refused to cover my vehicle under the Special Warranty for the known issue. I tried to request a cost reduction and they denied it again on 6/22/26. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11745571
- Incident
- May 25, 2026
Fuel system
Filed May 11, 2026
My 2016 Chevy Volt started experiencing the "Propulsion Power is Reduced" issues associated with a faulty BCEM unit. I brought my vehicle in for service at a Chevy dealer and they confirmed that the BCEM needed to be replaced. This is a known issue resulting in special coverage under N232432680. Chevy is not honoring the special coverage for my vehicle despite my vehicle being less that 15 years old and having fewer than 150,000 miles. According to the service manager after talking to someone higher up the food chain at Chevy, "they're no longer covering this service."
- NHTSA ID
- 11737027
- Incident
- May 11, 2026
Fuel system
Filed Mar 19, 2026
Vehicle displayed reduced propulsion and shift to park while driving on highway then suddenly stopped. Dealer said battery failed after a year of diagnosing issue. Issue may be BECM which has extended warranty service but dealer not addressing the issue of car stalling but instead other costly minor issues leaving the vehicle a safety concern. Replacing battery with a bad BECM would lead to exact same issue
- NHTSA ID
- 11725573
- Incident
- Jun 19, 2025
Fuel system
Filed Mar 11, 2026
After experiencing loss of power and loss of propulsion on the highway, took the car to Tropical Chevrolet in Miami Shores, FL. after diagnosing the car for $287.37 (credited to the estimate total of $3101.20), the dealership replaced the Battery Energy Control Module and bled the battery pack cooling system. We paid the bill ($2665.89). On January 4, 2026 the check engine light came on again when the propulsion was reduced again, while driving on a highway. Tropical reported that the cause of the failure was their failure to replace or do the original repair at all. They replaced the exhaust gas recirculation valve and refilled the cooling system. The parts should be covered by warranty. We filed a claim with GM 2 months ago and still have not been reimbursed.
- NHTSA ID
- 11723689
- Incident
- Nov 21, 2025
Fuel system
Filed Jan 29, 2026
In May 2025, the EGR (Exhaust Gas Recirculation) valve failed on my 2016 Chevy Volt with approx. 60,000 kms / 40,000 miles on it - that cost me approximately $3,000 to fix. In my opinion that should have been covered under warranty given that it is a common failure point on second generation Volts. Note that the EGR value (OEM - Original Equipment Manufacturer) is a readily available part. In October 2025, my BECM (Battery Energy Control Module) failed. Luckily, due to significant Volt owner complaints, GM was forced to provide a special warranty on this item, so the work that would have cost me approximately $4,000 was covered under this special warranty. The BECM is covered for my 2016 Chevy Volt until 2030. Note again that the BECM is a readily available OEM part. In December 2025 my Chevy Volt check engine light went on again, and this time the Chevy Dealership is telling me that the main hybrid battery needs to be replaced. However, GM decided in their infinite wisdom to discontinue production of the Chevy Volt battery, and so they can't even sell me a new hybrid battery, a critical component on this vehicle. My understanding is that the 2016-2019 Chevy Volt battery is the same part #24060122. The Chevy dealership has asked me to see if I can find a battery on my own, as their parts department cannot source one (GM used "York Electronics" in Canada). As a result, I am now left with trying to find a used/refurbished hybrid battery. If my Volt was a 2019 (the last year GM made the Volt), then this battery would be covered under warranty (8 years from in service date), yet GM wouldn't even be able to fix a 2018 or a 2019 Chevy Volt because they stopped making the battery for ALL Volts. How can a manufacturer get away with not even providing parts for 10 years (in my case), or 7 years (2019 Volt)? My only option seems to be to send a perfectly maintained car to the junkyard at 60,000 kms/40,000 miles. Never again will I buy GM.
- NHTSA ID
- 11714210
- Incident
- Nov 28, 2025
Fuel system
Filed Jan 27, 2026
GM is not honoring coverage from N232432680 for CARB vehicles in non-CARB states. They have failed to tie CARB vehicle vins to the coverage in N232432680.
- NHTSA ID
- 11713581
- Incident
- Nov 24, 2025
Driver assistanceFuel system
Filed Jan 26, 2026
This vehicle has had multiple incidents of surging of the propulsion system both on battery power and when powered by the internal combustion engine, causing loss of propulsion and sudden acceleration almost causing collisions multiple times. We have paid for over $4,000 in repairs that are not covered under the propulsion system warranty, and these repairs have not remedied the issue.
- NHTSA ID
- 11713506
- Incident
- Jan 12, 2026
ElectricalFuel system
Filed Jan 14, 2026
Battery Energy Control Module Malfunction. It is a known issue with this system failing on the chevy volt. There is a service bulletin on this problem. 18-NA-261 is the service bulletin. The car will not start and when it does start it has loss of power while driving. Chevy is only fixing certain VIN numbers even thou it pulls up the same codes in their bulletin. Chevy only gave extended warranties to certain VIN numbers also. Extra warranty bulletin N232432680. This is a major component for the high voltage battery which drives the vehicle. The dealership wants $5000.00 to repair this.
- NHTSA ID
- 11710913
- Incident
- Dec 29, 2025
EngineFuel system
Filed Dec 6, 2025
Component/System Failed: The engine of my 2016 Chevrolet Volt experienced a sudden internal crack, leading to complete engine failure. The engine is available for inspection upon request. Safety Risk: The engine failure rendered the vehicle completely inoperable, posing potential risk if it had occurred while driving. Sudden loss of engine power could have caused a crash or left me stranded in traffic, endangering myself and others. Problem Reproduction / Confirmation: The failure was confirmed by a GM dealership, which performed a full inspection and documented the engine crack. The dealership verified that the crack was sudden and not caused by negligence or improper maintenance. Inspections by Others: The vehicle has been inspected by the dealership, and all reports are available. I have also submitted the issue to GM corporate for warranty review. No police or insurance representatives have reviewed this, as this was a mechanical failure with no collision. Warning Lamps or Symptoms: No warning lights, messages, or unusual symptoms appeared prior to the failure. The engine appeared to operate normally until the sudden failure. Upon failure, low oil and low propulsion error message appeared on dash. Current no dash lights are on in the vehicle. Assessment of Cause: Based on dealership inspection and documentation, the failure appears sudden and possibly related to a defect in emissions-related engine components. No external damage or user error contributed to the failure.
- NHTSA ID
- 11703409
- Incident
- Nov 20, 2025
Fuel system
Filed Oct 24, 2025
P0401, P0B9A Loss propulsion power on highway Shift to Park issues And car uses gas before electricity is empty
- NHTSA ID
- 11695498
- Incident
- Oct 15, 2025
ElectricalFuel systemPowertrain (other)
Filed Jul 25, 2025
Driving at 75 MPH on the freeway the power completely cuts off an a message appears on my dash "Propulsion Power is Reduced" - Pressing the gas barely gives any power, Imagine being in the middle of flowing traffic doing 75 mph to close to 20 mph. Research shows me this is a KNOWN issue with GM and the problem is with the BECM control module. There is also the issue of the EGR valve which apparently is tied into the BECM. I brought to the Chevy dealer and they said the BECM NEEDS to be replace ASAP because GM knows this is a dangerous situation and GM extended the warranty on this part to 150,000 miles. My vehicle is at 152,400 miles and they will not cover this. This is a serious issue that should be a recall that forces GM and Chevy to pay for this fix as it is something they have been aware of for years and it is a major accident waiting to happen. Please make them issue a recall for the BECM fix.
- NHTSA ID
- 11676109
- Incident
- Jul 11, 2025
ElectricalEngineFuel system
Filed May 14, 2025
While driving the car displayed “reduced propulsion power” on the dash and then I lost all drive power and could not switch the plug in hybrid from electric to gas engine mode. The vehicle had to be towed to the dealer who stated that the battery electronics control module and perhaps the battery needed to be replaced. The check engine light came on slightly before the incident.
- NHTSA ID
- 11660951
- Incident
- May 1, 2025
ElectricalEngineFuel system
Filed Feb 9, 2025
Becm failure Car suddenly stopped driving and or starting Had to have it towed home
- NHTSA ID
- 11641610
- Incident
- Nov 11, 2024
ElectricalEngineFuel system
Filed Feb 7, 2025
On [XXX] the check engine light turned on in my 2016 Chevy Volt (VIN: [XXX] miles 145,xxx). I was 2 hours from home in the freezing cold snow but thankfully the vehicle allowed me to drive home without any issues (no reduced propulsion power). When I returned to the vehicle to have a diagnostic check the error light disappeared and I was unable to check for error codes. Still no issues driving under EV/gasoline. Later that day, the car stopped going completely, no shifting out of park either. EV range was reporting 0 miles despite having full charge. I plugged in the charger but it would not work (first time this happened), " Not able to Charge" message displayed. After cycling power the EV range was full range and I was able to shift into drive again. These issues were intermittent over 3 weeks, frequently standing me temporarily. After cycling power, opening and closing the door, cycling power again, the car would function normally and I could drive under battery or gasoline power. I managed to capture these error codes while the MIL light was on: U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 [XXX] my vehicle no longer drives or shifts out of park, "Not able to charge" message displayed, CEL light on. A class action lawsuit revealed a technical service bulletin 18-NA-261 released in 2018 (see attached) accusing GM of continuing support of the known faulty module. The result of the case was Special Coverage Bulletin N232432680 which acknowledges and addresses the above mentioned issues by replacing a faulty BECM common to ALL Chevy Volt models years 2016-2018. My VIN is EXCLUDED from coverage due to being a CARB compliant vehicle despite exhibiting the same behaviors, error codes, and sharing the same faulty BECM. Of the 60,000 Volts sold in 2016-2018, only 19,000 (~33%) qualify under the special coverage terms. 100% of the vehicles that qualify for coverage are NON-CARB compliant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
- NHTSA ID
- 11641379
- Incident
- Jan 17, 2025
ElectricalEngineFuel system
Filed Jan 31, 2025
BECM failure leaving car stranded in traffic with no ability to move under its own power.
- NHTSA ID
- 11639905
- Incident
- Jan 31, 2025
ElectricalFuel system
Filed Nov 6, 2024
My experience is proof for the investigation on “loss of motive power, including a stall, reduced power state, and/or a no-start condition due to the Battery Energy Control Module (BECM).” My safety and the safety of others were affected because the reduced engine propulsion caused me to drive at a max speed of around 50 mph, and eventually the car left my stranded a few weeks later when it would not start at all in a parking lot. The gas engine would run at an extremely high RPM to make up for the failure of battery propulsion. The dealer covered the work under warranty. The work was performed during the pandemic chip shortage in 2022 and my car was at the dealership for two months from about August to October. The check engine light would come on sporadically before the problem started, and when the failure would occur, I would get a “Propulsion reduced” message in the driver screen and the gas engine would kick on to an extremely high RPM even when the car should have been running on battery. Accelerating from a stop to a normal speed would sound like you are flooring down the accelerator to get on a highway on-ramp. I no longer have the paperwork to confirm this, but it was performed at the Fort Collins (Colorado) Dellenbach Chevrolet dealer, it may be possible for me to get the paperwork, but I no longer live in Colorado. The process went all the way up to corporate Chevrolet before the warranty was honored, and I was compensated with company points.
- NHTSA ID
- 11623829
- Incident
- Jul 16, 2022
Driver assistanceFuel system
Filed Oct 31, 2024
With PHEV battery at 0%, it's normal for the gas engine to kick in. What's not normal is when the infamous BCEM propulsion system failure happened. First, it shut off the ICE engine and reverted to EV mode when I have 0% charges left. The system also reduced power to the car. Luckily, I wasn't on the freeway, or this could end up really badly. I was at the point where I could no longer accelerate and was coming to a stop really quick. Because I was still on local street, was able to safely pull over to the side of the road and turned off the system completely. I waited a minute or 2, turn the car back on and the engine kicked on immediately. Please have GM issue a recall for this problem TSB 18-NA-261 because if this happens to someone on the freeway when their battery is at 0% and BCEM shuts off the gas engine with loss propulsion failure, it can result in serious accidents and deaths.
- NHTSA ID
- 11623021
- Incident
- Oct 29, 2024
ElectricalEngineFuel system
Filed Oct 30, 2024
Shift to park message & audible alarm. Display while in motion pulling into home driveway. Vehicle stalled midway while in motion. Halfway in the street & half driveway. Displaying propulsion power reduced & Engine not available service soon. After 30 minutes of starting & restarting was able to move out of the street. However vehicle will NOT move. Transmission will shift, however will not move. Shift to park keeps popping up.
- NHTSA ID
- 11622713
- Incident
- Oct 24, 2024
- Mileage
- 143,000 mi
EngineFuel systemPowertrain (other)
Filed Oct 14, 2024
Faulty micro-switch from factory, causes power surge. Flawed microswitch in transaxle shift cable. Incomplete connection of microswitch resulting higher voltage to PCM.(power control module) This irregularity, shows a DTC code reducing power propulsion during movement. The car will loose power & ability to shift. During driving movement. Quite a safety concern. A "shift to park" error displays on driver display screen. An OBD2 scanner will clear code & after a few attempts remain operational. However intermittent & unpredictable when to expect the loss of traction power.
- NHTSA ID
- 11619712
- Incident
- Jun 18, 2024
ElectricalFuel systemPowertrain (other)
Filed Oct 11, 2024
My 2016 Chevrolet Volt loses power while driving and the "propulsion power reduced" warning message appears. This has happened multiple times in the past few weeks and it is very dangerous losing power while traveling. After taking it to a Chevy dealer for service, they advised that it was an internal failure of the BECM (battery energy control module) and that it would need replaced. After searching online it appears that this is a common issue with the Chevy Volt models from 2016 - 2019. So much so that GM extended a special warranty to cover this failure up to 15yrs and 150,000 miles. Unfortunately for reasons I still don't understand, I was informed that my vehicle is not covered under this special warranty despite it specifically being the year and model that is affected. My vehicle currently has 93k miles and was purchased in 2016. So I am just outside the original 8 year 100k mile warranty but thought I was covered under this new special coverage given that this is an issue that GM is clearly aware of. I was also shocked to find out that there apparently was never a recall for this issue. My wife and child normally take this vehicle across town at highway speeds and I'm lucky the issue only happened to me. I fear for those who brought their vehicles and are not aware of the issue and will be told that theirs isn't covered as well.
- NHTSA ID
- 11619238
- Incident
- Oct 4, 2024
EngineFuel systemPowertrain (other)
Filed Oct 9, 2024
The vehicle loses power when trying to accelerate when driving in electric mode, and the gas engine kicks on after a second at which point acceleration returns. It occurs when the battery power is high or low. Sometimes a warning pops up on the dash saying speed is limited to a specific MPH.
- NHTSA ID
- 11619001
- Incident
- Oct 9, 2024
Fuel system
Filed Oct 4, 2024
Our BECM failed while we were driving. It went into limp mode, not allowing the car over 35mph and with no AC in 109 temps. It was a very scary experience. This is a known issue, but the dealer said it isn’t covered under special warranty.
- NHTSA ID
- 11618151
- Incident
- Sep 24, 2024
ElectricalEngineFuel system
Filed Oct 3, 2024
Took the car in for service to Simi Valley Chevrolet on 8/16/2023 due to the check engine light illuminated on dashboard. They determined that the EGR valve had internally shorted so they unplugged it so as not to take down the rest of the system and placed a special order for the valve. It has now been over one year and they still don't have the replacement part. The car runs rough and occasionally stalls and sputters. I'm concerned that the car could stall while driving and is unsafe.
- NHTSA ID
- 11617833
- Incident
- Aug 16, 2023
EngineFuel system
Filed Sep 19, 2024
Check engine light came on. Moran Chevrolet dealership says the code is related to the EGR cooler and EGR valve. They want me to pay $3,175.23 for these two parts - however, they can't guarantee that I will get the parts as they are on backorder, and no idea when they will get parts. This is outrageous. I asked, "What if the part doesn't come in?" The dealer's response, "Then we will refund your money, but, we will keep $250 for inspecting the car." "And what if I don't fix it?" Their response: "Eventually, your car will stop working." "What if the car is on the freeway and just stops?" Their response is unsettling for me and hopefully every driver on the road: "We haven't seen that type of failure, yet."
- NHTSA ID
- 11615410
- Incident
- Sep 19, 2024
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.