RoadVitals

2004 Chevrolet W-Series Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Mar 17, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 13, 2004

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2004 Chevrolet W-Series. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Electrical
Filed Mar 17, 2010

SPEEDOMETER BASELINE IS NOW 100 MPH. GOES UP FROM THERE BUT NOT BELOW. TURNING OFF THE VEHICLE DOES NOT RESET IT. *TR

NHTSA ID
10320419
Incident
Feb 18, 2010
Mileage
104,000 mi
Electrical
Filed Apr 13, 2009

MY VEHICLE IS A 2004 ALLEGRO MOTORHOME BY TIFFIN BUILT ON A CHEVY WORKHORSE CHASSIS. THE PROBLEM IS WITH THE INSTRUMENT PANEL WHICH HAS A SMALL LCD DISPLAY FOR ODOMETER, OIL PRESSURE, AND MPG READOUTS. THE DISPLAY HAS MOSTLY FAILED AND THE INFORMATION DISPLAYED IS NOT READABLE. THE INSTRUMENT PANEL ASSEMBLY IS MADE BY ACTIA CORP. AND I HAVE RECEIVED NO HELP FROM THEM OR CHEVY OR TIFFIN CONCERNING THIS FAILURE. WHAT CAN YOU TELL ME? *TR

NHTSA ID
10265090
Incident
Oct 20, 2008
Mileage
36,000 mi
Brakes
Filed Apr 20, 2005
Crash reported

VEHICLE WAS BEING USE OFF THE ROAD CLIMBING A STEEP BANK. WHEN IT BROKE TRACTION THE DRIVER APPLIED BRAKES AND THE PEDAL WENT TO THE BOTTOM AND WITH NO BRAKING EFFECT. IT HIT A TRUCK FOLLOWING IT DAMAGING THE REAR OF THE TRUCK. THE TRUCK WAS TAKEN TO THE CHEVROLET SERVICE DEPT AND DEEMED TO BE NORMAL. WE TESTED THE TRUCK ON A SIMILAR BANK AND FOUND THE BRAKES FAILED AGAIN UNDER SIMILAR CIRCUMSTANCES. WE THEN TRIED FIVE OTHER CHEVYS (2003 &2004 MODELS) AND FOUND THE SAME BRAKE FAILURE IN ALL FIVE EVERY TIME TRACTION WAS BROKEN. WE HAD REPRESENTATIVES FROM CHEVROLET WITNESS OUR TEST AND ACKNOWLEDGE THERE IS A PROBLEM BUT THEIR TECHNICAL ASSISTANCE SAID THE BRAKES ARE NORMAL. WE CALLED CUSTOMER ASSISTANCE AND DIDN'T GET A DIRECTION FROM THEM. WE ARE WRITING CHEVROLET/GM, BUT DON'T KNOW WHERE OR WHO TO SEND THE COMPLAINT TO. SO FAR WE HAVE HAD NO RESULTS TO CORRECT THIS PROBLEM.

NHTSA ID
10118175
Incident
Mar 23, 2005
Mileage
62,976 mi
Brakes
Filed Oct 13, 2004

THE VEHICLE IS CURRENTLY NOT FIXED, IT IS A CHEVY 2500HD DURAMAX DIESEL. THE VEHICLE HAS AN INTERMITTENT PROBLEM WITH THE BRAKES FAILING TO STOP! WE HAVE TAKEN SAID VEHICLE TO, TWO DIFFERENT DEALERS, NEITHER COULD FIND PROBLEM AND CONTINUE TO TRY DIFFERENT PARTS. THE VEHICLE HAS A HYDRALIC POWER BOOSTER ON ORDER TO SEE IF THIS RECTIFY'S THE PROBLEM. WHEN THE BRAKES FAIL ITS LIKE PUSHING YOUR FOOT ON THE BRAKE AND MEETING FORCE, BY USING EXTREME FORCE ON THE BRAKE PEDAL YOU CAN BYPASS THE FORCE, HOWEVER THIS CAUSES A PANIC STOP.*AK

NHTSA ID
10095700
Incident
Aug 6, 2004
Mileage
7,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .