2011 Chrysler 200 Convertible

During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (PCM) initiates a purge monitor check while the engine is at idle which can result in an overly rich vapor condition and cause the engine to stall while stopped.Chrysler developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the PCM on all affected vehicles. The bulletin was sent to dealers on September 28, 2012 and the owner letter mailing began on October 5, 2012.See the investigative file for copies of Chrysler's bulletin and owner letter.The Office of Defects Investigation (ODI) analyzed complaints related to engine stall that were provided by Chrysler or submitted to ODI from consumers.The predominant failure mode identified involved stalling when stopped or travelling at low speeds.The complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by Chrysler.Two complaints alleged engine stall resulting in collisions, one involving very minor damage and one involving a single vehicle road departure crash in which the vehicle was totalled.In the first incident, the vehicle stalled while stopped at an intersection and rolled back into a following vehicle resulting in a minor scratch in the rear bumper.In the second incident, the vehicle was totalled from damage sustained from striking a tree after failing to negotiate a sharp turn in wet road conditions.The police report does not include any references to stalling as a cause or contributor, but cites excessive speed entering the turn.Although there was evidence or prior history with stalling when stopped, there is no evidence that engine stall was a factor in the crash.The condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or very low speed and allows the vehicle to be restarted immediately.The condition represents a low risk to motor vehicle safety and is adequately addressed by Chrysler's service campaign. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.):10458865, 10458713, 10456385, 10456270, 10452622, 10452327, 10451870, 10451243, 10450745, 10450609, 10449370, 10448136, 10446374, 10443383, 10428753, 10463086, 10463085, 10462966, 10462908, 10462901, 10462851, 10462772, 10462720, 10462702, 10462691.

The contact owns a 2011 Chrysler 200 Convertible. The contact stated while driving at unknown speeds, the brake pedal was depressed, and the driver’s and passenger’s side front seats moved unexpectedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the plastic underneath the seat was deteriorating. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the junk yard to secure the parts. The failure mileage was approximately 46,900.

NHTSA ID

11615346

Incident

Jun 1, 2024

Mileage

46,900 mi

ON JAN 3RD 2019 I HAD AN ACCIDENT (FRONT IMPACT) AND THE FRONT AIRBAGS DEPLOYED - BUT THE BIGGEST PROBLEM IS - THE AIRBAGS DID NOT EVEN COME CLOSE TO MY FACE -- IT WAS 10 INCHES AWAY FROM MY FACE AND IMMEDIATELY DEFUSED. I WAS REALLY APPALLED AND I STRONGLY BELIEVE ITS A DEFECTIVE AIRBAG AND IT WAS NO WAY SAVING MY LIFE. BOTH AIRBAGS IN THE FRONT WAS THE SAME WAY. I NEED HELP FROM NHSTA TO INVESTIGATE THE CAR AND IDENTIFY IF INDEED ITS A DEFECTIVE AIRBAG SO WE CAN WORK WITH THE MANAUFACTURER

NHTSA ID

11182371

Incident

Jan 3, 2019

Mileage

54,500 mi

INITIALLY THE PROBLEM STARTED A COUPLE OF MONTHS AGO, THE CAR JUST SHUT DOWN WHILE DRIVING AND DID RESTART AFTER DISCONNECTING THE BATTERY AND RECONNECTING IT WHILE DRIVING AT 65 MPH 1 WEEK AGO THE CAR JUST SHUT DOWN. THANK GOD I WAS ABLE TO GET IT OVER TO THE SHOULDER TWITH NO POWER STEERING OR POWER BRAKES. IT DID RESTART AFTER DISCONNECTING THE BATTERY AND RESTARTING IT. I CALLED CHRYSLER AND THEY SAID THERE WAS NO RECALL FOR IT SHUTTING DOWN. JUST A PASSENGER RESTRAINT RECALL. LAST FRIDAY I WAS DRIVING ALONG AT 55MPH WHEN IT SHUT DOWN AGAIN. THE CAR COULD NOT BE RESTARTED THIS TIME AND WAS TOWED TO CHRYSLER DEALERSHIP IN LAKEWOOD NJ. THE SERVICE DEPARTMENT IS TELLING ME IT'S MY BATTERY, BECAUSE THEY ARE NOT FINDING ANY ERROR CODES. THERE WAS NOTHING WRONG WITH MY NEWER BATTERY UNTIL I WAS PARKED ON THE SIDE OF THE ROAD FOR OVER AN HOUR WITH MY FLASHERS ON SO I WOULDN'T GET HIT BY THE CARS PASSING BY ME AT 60MPH!! DOES SOMEONE HAVE TO GET KILLED BEFORE THE STALLING ISSUES ARE RECOGNIZED AND REPAIRED??? I AM STILL SEEING COMPLAINTS NOW, OF DRIVERS IN THE LAST 6 MONTHS WHO HAVE JUST SHUT DOWN LIKE ME. THIS PROBLEM IS STILL OUT THERE AND NEEDS ATTENTION BY CHRYSLER ACKNOWLEDGING OWNERS WHEN WE COME IN FOR CARS SHUTTING DOWN. THIS IS NOT A LOW RISK SITUATION,, IT IS LIFE THREATENING AND DOESN'T NEED A TRAGIC DEATH TO OCCUR BEFORE CHRYSLER ACKNOWLEDGES THE PROBLEM IS REAL!! I'M NOW BEING CHARGED BY CHRYSLER CLOSE TO $500 FOR DIAGNOTIC TESTS AND A NEW BATTERY, 137.00 FOR A RENTAL CAR,,, THIS IS UNACCEPTABLE.

NHTSA ID

11160710

Incident

Dec 7, 2018

Mileage

134,000 mi

TL* THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. WHILE ATTEMPTING TO CLOSE THE ELECTRONIC HARD TOP ROOF, THE MESSAGE "TOP MALFUNCTION" DISPLAYED AND THE HARD TOP ROOF WOULD NOT LOCK INTO PLACE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LARRY H. MILLER TUCSON CHRYSLER JEEP, 7800 EAST 22ND ST, TUCSON, AZ) WHERE IT WAS DIAGNOSED THAT THE ROOF HEADER MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

NHTSA ID

11124507

Incident

Jun 1, 2018

Mileage

53,000 mi

TL* THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION FAILED TO WORK ON THE FRONT PASSENGER SIDE FOR WARM AIR WHEN THE HEATING OPTION WAS UTILIZED. THE FAILURE CAUSED DIFFICULTY DEFROSTING THE FRONT WINDSHIELD. THE DEALER REPLACED THE THERMOSTAT AND FLUSHED THE SYSTEM MORE THAN TWO YEARS AGO, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER (BILL MARSH CHRYSLER DODGE JEEP RAM, 1655 S GARFIELD AVE, TRAVERSE CITY, MI 49686, (231) 941-4141) FOR DIAGNOSTIC TESTING AND REPAIR. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION TO THE DEALER TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD THE VEHICLE DIAGNOSED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ID

11055487

Incident

Mar 30, 2015

Mileage

50,000 mi

OCC1UPANT RESTRAINT CONTROLLER RECALL. S61/NHTSA 16V-668 I HAVE BEEN TRYING FOR OVER THREE WEEKS TO GET THIS REPAIRED. MY LOCAL DEALERSHIP STATES IT HAS TO BE ORDERED. I CALLED TODAY AGAIN 10/23 AND WAS TOLD ANOTHER TWO MORE WEEKS. THIS IS NOT ACCEPTABLE. DEALER IN QUESTION IS CROWN DODGE IN VENTURA, CA.

NHTSA ID

11035715

Incident

Oct 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT PEARSON CHRYSLER, DODGE, RICHMOND, VA, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11010502

Incident

Sep 13, 2016

TL* THE CONTACT OWNS A 2011 CHRYSLER 200 CONVERTIBLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DOUGLAS CHRYSLER/JEEP IN VENICE, FLORIDA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10995606

Incident

Sep 27, 2016

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.