2014 Chrysler 200 Interior & seats Problems

A couple of years ago my passenger head restraint deployed while parked and would not reset. I was charged $652.00 to re place. Chrysler later reimbursed me for this expense and extended my warranty for this for one year. Two days ago the driver side activated while the car was parked. That means the warrant extension had passed. Did some research and this is a common problem caused by the weakening of the plastic that is under pressure of the retaining springs. This problem not only affects the Chrysler 200, but 300s and several keep and Dodge vehicles manufactured between 2010 and 2015. It is just by the grace of God no one has been injured. Mileage was 78000 the first time and 106500 the second time

NHTSA ID

11521799

Incident

May 13, 2023

Traction control and power train light on dashboard, are blinking and the car itself will not accerlerate. This is the 2nd time in 3 months it has happened.

NHTSA ID

11512769

Incident

Mar 19, 2023

Passengers headrest exploded spontaneously. I noticed this morning leaving my house heading to work as I was driving down my street a rattling noise and looked over to see the head rest had ejected! Thankfully I didn't have any passenger's in my car! I have no warning lamps other than low tire notification that refuses to go away after taking my car several times to make sure the tires are properly inflated and a check engine light that ofcourse came on today. I'm home and searched how to fix it and came across an article stating that I need to report this. I don't have any files. Just a pic of the headrest, current milage and notification lights. We purchased this car a couple short months ago (5/02/2022)

NHTSA ID

11475162

Incident

Jul 21, 2022

Vehicle was at detail shop - parked. Employee moved seat to access back and drivers side head rest deployed. There was no collision. Unable to reset, as part is broken. Appears to be a major safety concern which could lead to an accident. I will be attempting to address this issue quickly as it represents a major safety problem. It is available for inspection for now. Had this happened while driving I believe an accident would have resulted. I will be contacting the dealer and an independent shop on Monday. At this time it has not been inspected by anyone official. No warning signs were noted.

NHTSA ID

11463718

Incident

May 6, 2022

ACTIVE HEAD RESTRAINTS (AHRS) ON DRIVER'S SEAT DEPLOYED SPONTANEOUSLY. SOME BROKEN PLASTIC PARTS FELL OUT. LUCKILY I WAS NOT IN THE CAR AND NOTICED ONLY WHEN NECK GOT UNCOMFORTABLE WHILE SITTING.

NHTSA ID

11355388

Incident

Sep 1, 2020

Mileage

80,000 mi

2014 CHRYSLER 200 126K MILES SEPT. 8, 2020 SLOWING DOWN FOR A RED LIGHT. APPROXIMATELY 25 MPH. HEARD A LOUD NOISE LIKE A TIRE BLOWING OUT. YET DIDN'T FEEL ANYTHING. IMMEDIATELY PULLED OVER TO INSPECT MY VEHICLE OUTSIDE AND FOUND NOTHING AMISS. ENTERED VEHICLE ON DRIVERS SIDE AND LOOKED OVER AND SAW PASSENGER SIDE HEADREST HAD DEPLOYED. THIS IS NOT THE FIRST TIME. REWIND TO NOVEMBER 2019 SAME CAR AT 120K MILES. SITTING IN DRIVEWAY. VEHICLE PARKED AND ENGINE OFF. KEY NOT EVEN IN THE IGNITION. SITTING IN THE DRIVER'S SEAT. HEARD A LOUD NOISE AND MY HEAD WAS THROWN FORWARD IN A VERY FAST MOTION. LOOKED UP TO SEE IF I HAD BEEN REARENDED SOMEHOW AND NOT ANOTHER VEHICLE IN SIGHT. GOT OUT OF THE CAR HAD A LOOK AND FOIND NOTHING OUT OF THE ORDINARY. WALKED BACK TO THE CAR AND NOTICED THE DRIVER'S SIDE SEATS HEADREST HAD EXPLODED THUS CAUSING THE LOUD NOISE AND MY HEAD TO FLY FORWARD. I HAVE SEEN OTHER PAST MAKE AND MODELS FOR CHRYSLER/DODGE/JEEP HAVE RECALLS ALL THE WAY UP TO ABOUT 2013. HOW IS THIS STILL AN ISSUE THAT HAS NOT BEEN RECALLED YET , AGAIN? THIS IS SERIOUSLY CONCERNING. WHAT IF I HAD BEEN DRIVING WHEN THE DRIVERS SIDE HEADREST DEPLOYED? WHAT IF I HAD ONE OF MY TEENAGERS IN THE PASSENGER SEAT OR A PASSENGER FOR THAT MATTER.

NHTSA ID

11353851

Incident

Sep 8, 2020

Mileage

126,000 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 43 MPH, THE DRIVE SIDE HEADREST DEPLOYED WITHOUT WARNING. THE CONTACT WAS HIT IN THE BACK OF THE HEAD HOWEVER, NO MEDICAL ATTENTION WAS REQUIRED AT THIS TIME. THE CONTACT STATED THAT HE WAS ABLE TO STOP ON THE SIDE OF THE ROADWAY AND CALLED 911 WHOM ADVISED HIM TO CALL HIS AUTO INSURANCE COMPANY AND A DEALER. THE CONTACT STATED HE CALLED HIS INSURANCE COMPANY AND AN UNKNOWN KIA DEALER IN LUMBERTON, NC WHOM OFFERED NO ASSISTANCE. THE FAILURE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

NHTSA ID

11308336

Incident

Feb 10, 2020

Mileage

129,000 mi

TAKATA RECALL. THE AIRBAG LIGHT KEEPS COMING ON AND OFF ON THE DASH, SOMETIMES WHEN I GO TO BREAK. I HAVE HAD IT TESTED TO MAKE SURE WHAT IT IS. I WAS TOLD BY STARK'S IT IS A SENSOR IN MY HEADREST THAT IS PART OF THE AIRBAG SYSTEM, IF IT IS ON AND I HAVE A WRECK THEY WILL NOT DEPLOY. STARTED IN MAY AND IS STILL GOING ON.

NHTSA ID

11109870

Incident

May 2, 2018

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT A REAR PASSENGER WAS TRAPPED IN THE SEAT BELT AND HAD TO BE CUT OUT BY THE FIRE DEPARTMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT WENT TO AVENTURA CHRYSLER AND JEEP IN MIAMI, FL AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS CONFIRMED TO BE INCLUDED IN THE TAKATA RECALL, BUT IT NO LONGER SHOWED UP UNDER THE VIN ALTHOUGH IT WASN'T REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT BOTH FAILURES, BUT WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 11,000.

NHTSA ID

11041814

Incident

Mar 14, 2017

Mileage

11,000 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT THE HOOD FLEW OPEN INDEPENDENTLY WHILE DRIVING 60 MPH. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO CHASTANG CHRYSLER DEALER (LOCATED AT 1212 S VELASCO ST, ANGLETON, TX 77515). THE DEALER STATED THAT THE CONTACT WAS AT FAULT DUE TO HIM LEAVING THE HOOD OPEN. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIRED COST. THE CONTACT STATED THAT THE HOOD LATCH WAS PREVIOUSLY REPLACED AT THE CHASTANG CHRYSLER DEALER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THERE WOULD BE A FEE FOR THE DIAGNOSTIC AND THE REPLACEMENT OF THE HOOD. THE APPROXIMATE FAILURE MILEAGE WAS 35,150.

NHTSA ID

11019530

Incident

Aug 17, 2017

Mileage

35,150 mi

I WAS ALONE IN THE CAR, DRIVING ON THE FREEWAY, WHEN I HEARD A STARTLING BANG THAT CAME FROM THE FRONT PASSENGER SIDE. I SAW THAT THE HEADREST ON THE FRONT PASSENGER SEAT HAD DEPLOYED WHILE I WAS DRIVING. WHEN I GOT HOME, I NOTICED SEVERAL SMALL PIECES OF BLACK PLASTIC ON THE FRONT PASSENGER SEAT CUSHION. UPON EXAMINING THE HEADREST, IT WAS OBVIOUS THAT THE PLASTIC WHICH WAS SUPPOSED TO HOLD A 2"-3" SILVER METAL RETAINING ROD HAD FAILED. THAT SILVER METAL ROD IS STILL ENGAGED IN THE ELECTRONIC LOCK/RELEASE MECHANISM ATTACHED TO THE BACK OF THE HEAD REST. THE PLASTIC PIECES ON THE SEAT WERE FROM THAT ROD RETAINER. I DO NOT KNOW IF THE HEAT OF THE ARIZONA SUMMERS ARE CAUSING THE HEADREST PLASTIC COMPONENTS TO WEAKEN. I ALSO DON'T KNOW IF THIS WAS AN ISOLATED INCIDENT, OR THE BEGINNING OF A TREND. I SHUDDER TO THINK WHAT WOULD'VE HAPPENED IF IT WAS THE DRIVERS HEADREST THAT FAILED, HITTING ME IN THE BACK OF THE HEAD WHILE DRIVING AT 65 MILES AN HOUR ON THE FREEWAY. UNEXPECTEDLY GETTING HIT ON THE BACK OF THE HEAD WHILE DRIVING COULD RESULT IN A SERIOUS ACCIDENT! MY CHRYSLER 200 HAD 38,110 MILES WHEN THIS OCCURED; IT IS BARELY OUT OF WARRANTY. THE DEFECTIVE HEADREST IS STILL INSTALLED IN THE CAR. IT APPEARS THE CHRYSLER PART NUMBER IS 68065766AA; MANUFACTURED BY GRAMMER (IN GERNAMY) AND THEIR PART NUMBER IS 1192441. REMOVING THE HEADRESTS TURN ON THE AIRBAG WARNING INDICATOR. AS I STATED EARLIER, I FEAR THAT THE DRIVER HEADREST MAY ALSO FAIL AT ANY TIME AND RESULTS IN A SERIOUS ACCIDENT. I CONTACTED CHRYSLER REQUESTING BOTH OF THESE HEADRESTS TO BE REPLACED UNDER WARRANTY AND AM AWAITING A RESPONSE.

NHTSA ID

11012383

Incident

Aug 1, 2017

Mileage

38,110 mi

CHRYSLER 200. CONSUMER WRITES IN REGARDS TO FAILURE TO REMEDY RECALL 16V-668 DEFECT WITHIN A REASONABLE TIME FRAME. *LD UPDATED 07/06/2017*JS

NHTSA ID

11001034

Incident

Sep 1, 2016

I DROVE AN ENTERPRISE RENTAL CAR, CHRYSLER 200 SEDAN. I DROVE IT FOR ABOUT 2-4 HOURS ON AN INTERSTATE HIGHWAY, GOOD ROAD. WHEN I GOT OUT I HAD A SHOOTING PAIN FROM THE MIDDLE OF MY LEFT BUTTOCKS DOWN THE OUTSIDE OF MY LEFT LEG. I'VE NEVER HAD THIS SORT OF THING HAPPEN BEFORE. I TRIED TO FIGURE OUT IF IT WAS SOMETHING ELSE, BUT THE ONLY VARIABLE WAS SITTING IN THAT CAR SEAT. I AM A MID-FIFTIES WOMAN IN GOOD CONDITION. 5'7" TALL, 150 POUNDS. PRETTY AVERAGE. A CAR SEAT SHOULDN'T DO THIS TO A PERSON. THE CAR WAS AN ENTERPRISE RENTAL CAR, BUT I RENTED THE CAR FROM ALAMO RENTAL IN THE QUAD CITIES ILLINOIS AIRPORT. THEY HAD TO BORROW A SEDAN FROM ENTERPRISE. THE VEHICLE IDENTIFICATION NUMBER ON MY CONTRACT IS [XXX]. THE RENTAL RAN FROM OCT. 11-OCT. 13. THE CONTRACT SAYS THE VEHICLE HAD 1325 MILES ON IT WHEN I RENTED IT, AND 1864 WHEN I RETURNED IT. I DROVE IT ABOUT 4 HOURS EACH DAY OF THE RENTAL. IT WAS VERY PAINFUL AND STILL IS A DAY LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10644598

Incident

Oct 11, 2014

Mileage

1,500 mi