Driver assistanceElectrical
Filed Jan 23, 2025
The car is constantly needs a jump start , and the pedal will not accelerate. I have had multiple diagnosis and they don’t know what it is- the cruise control component comes on at the beginning of the jump start until the car runs. Auto Zone and Midas has checked the battery, alternator, did a draw and they can’t find the issue. When driving the pedal will not accelerate- may have to pull over, and restart- then it works, until you disengage the car. They charged me over 30,000.00 dollars for this vehicle and I’m still paying on it and I can’t even drive it because I feel unsafe, especially with the pedal. It’s too cold to get up and jump start a car every morning. I’m paying 460.54 every month for a car that I don’t know that’s wrong with it- I purchase a warranty and though I didn’t hit the mileage they said it expired because it was for three years. This should be illegal. I really need to drive to get things done. There’s no lights coming to indicate a problem, please assist. it kept [XXX] cutting off and the cruise control, then it stopped. Tried to connect with Chrysler they said they were backed up, only speed issues, like accelerating faster than the mileage, now since it got cold - it won’t even crank up without a jump start, but all things checked and the mechanics can’t find the reason saying it’s electrical. Do you think Chrysler OS messing with my car because that’s dangerous and this is stressful- I’ll send the police report need to find INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11637865
- Incident
- Dec 11, 2023
Driver assistanceEngineFuel system
Filed Dec 23, 2020
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
- NHTSA ID
- 11384716
- Incident
- Nov 20, 2020
- Mileage
- 65,873 mi
Driver assistanceElectricalEngine
Filed Jan 13, 2020
THE VEHICLE LITERALLY CUTS OFF WHILE I AM DRIVING I HAVE TAKEN IT THE SHOP AND WHEN THEY PUT IT ON THE MACHINE IT DOESN'T REGISTER ANY ERROR CODES OR MALFUNCTION CODES. HOWEVER, IT STILL SHUTS OFF. I HAVE CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WHEN I KNOW MY CAR WILL SHUT OFF AT A MOMENTS NOTICE!
- NHTSA ID
- 11299142
- Incident
- Jan 13, 2020
- Mileage
- 61,200 mi
BrakesDriver assistance
Filed Nov 9, 2019
PULLING DOWN MY DRIVE WAY MY VEHICLE ACCELERATED WITHOUT ME TRYING. I HIT THE BRAKE AND E BRAKE. IT DID NOT STOP US. IN RESULT OF THE ACCELERATION MY HOUSE STOPPED US.
- NHTSA ID
- 11279193
- Incident
- Nov 9, 2019
- Mileage
- 57,000 mi
Driver assistanceEngine
Filed Sep 24, 2019
I PURCHASED MY VEHICLE BRAND NEW IN 2017 AND STARTED EXPERIENCING ISSUES WITHIN THE FIRST YEAR. THE CAR HAS CUT OFF MULTIPLE TIMES WHILE DRIVING, WITHOUT WARNING, IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT ALSO FREQUENTLY STALLS. I'VE TAKEN MY VEHICLE TO 3 DIFFERENT DEALERSHIPS IN 2 DIFFERENT STATES AT LEAST 10 TIMES. TWO OF THE THREE DEALERSHIPS CLAIMED THAT THE PROBLEM WAS SOME SORT OF FUSE UNDERNEATH THE DRIVER'S SEAT. AFTER THE CAR CONTINUED TO SHUT OFF WITHOUT WARNING, I WAS TOLD THAT IT WAS DUE TO LOW OIL. I'VE CALLED CHRYSLER'S HEADQUARTERS WHO HAS GIVEN ME A FREE OIL CHANGE PACKAGE AND INSTRUCTED ME TO RETURN TO A DEALERSHIP EVERY 500 - 1000 MILES FOR AN OIL CONSUMPTION TEST. THEY KNOW THAT THE CAR IS BURNING AN UNUSUAL AMOUNT OF OIL WHICH IS A CLEAR INDICATION THAT THERE'S A PROBLEM. INSTEAD OF ISSUING A RECALL, THEY CONTINUE TO PUT LIVES IN DANGER BY GIVING THEM BACK THEIR DEATH TRAP OF A CAR AND INSTRUCTING THEM TO CHECK AND GET FREQUENT OIL CHANGES. I'M GUESSING THEIR HOPE IS TO KEEP THE OIL CHANGES GOING UNTIL THE WARRANTY RUNS OUT. SOMEONE'S GOING TO LOSE THEIR LIFE OR GET SERIOUSLY INJURED IN THESE CARS, I JUST PRAY THAT IT'S NOT ME.
- NHTSA ID
- 11257636
- Incident
- Sep 24, 2019
- Mileage
- 20,000 mi
Driver assistanceElectricalFuel system
Filed Dec 18, 2018
I NOTICED THERE WERE RECALLS FOR THE FOLLOWING PROBLEMS AND I HAVE SEEN ALL OF THESE HAPPEN TO MY VEHICLE BUT THEY HAVEN'T BEEN FIXED. CRUISE CONTROL WONT COME OFF UNLESS YOU HIT THE BRAKES 5 OR 6 TIMES AND RANDOMLY SPEEDS UP WITHOUT SHIFTING. WHEN THIS STARTED HAPPENING MY GAS MILEAGE WENT WAY DOWN AND THE ENGINE LIGHT KEEPS FLASHING. THE CODES COMING UP ARE CYLINDER MISFIRE AND AIR FUEL RATIO. I HAVE TALKED TO SEVERAL PEOPLE WHO SAID THEY HAD A SIMILAR ISSUE AND THEIR DEALERSHIP FIXED IT. I WAS TOLD THERE WERE NO RECALLS AND NOTHING COULD BE DONE. NOT HAPPY
- NHTSA ID
- 11162331
- Incident
- Nov 6, 2018
- Mileage
- 44,000 mi
BrakesDriver assistanceSeat belts
Filed May 10, 2018
PARKED VEHICLE. WHILE VEHICLE ENGINE STILL RUNNING AND PLACED IN PARK, I REMOVED MY DRIVER SIDE SEAT BELT. WITHIN 10 SECONDS OF DOING SO, THE PANEL FLASHED THAT THE AWD WAS DISABLED, THE TRACTION CONTROL LIGHT CAME ON, AND THE WARNING INDICATOR STATED TO "HAVE PARKING BRAKE SERVICED" I HAD NOT ENGAGED THE ELECTRONIC PARKING BRAKE MANUALLY, BUT ATTEMPTED TO REVERSE THE VEHICLE, ONLY TO FIND THE PARKING BRAKE HAD ENGAGED ON IT'S OWN. I WORK IN AUTOMOTIVE WARRANTY, SO I LOGGED INTO MY WORK ACCOUNT AND FOUND THAT THIS IS A SIMILAR PROBLEM WITH A SHORT IN THE ELECTRONIC PARKING BRAKE SYTEM AND IS RELATED TO THE SEAT BELT. I PLACED VEHICLE IN PARK, CUT THE POWER TO THE ENGINE, WAITED FOR A FEW MINUTES, REPLACED MY SEAT BELT AND RESTARTED THE VEHICLE. ALL THE SAME CODES FLASHED ON THE PANEL FOR A ABOUT 20 SECONDS, AND THEN CLEARED. UPON FURTHER INVESTIGATION, THIS IS A COMMON ISSUE ON THIS VEHICLE AND HAS AN EPA ISSUED FOR THE ELECTRICAL SYSTEM SHORT FOR THE PARKING BREAK AND ABS SYSTEM. NOT SURE WHY THERE ISN'T AN OFFICIAL RECALL FOR THIS ISSUE AS IF IT WERE TO OCCUR WHILE DRIVING, INJURY WOULD MOST LIKELY OCCUR WHEN PARKING BRAKE SYSTEM SELF ENGAGES.
- NHTSA ID
- 11092819
- Incident
- May 10, 2018
- Mileage
- 8,452 mi
Driver assistance
Filed Feb 14, 2018
CAR ACCELERATED TO 50 MPH IN A PARKING LOT, WAS ABLE TO VEER OUT OF PARKING LOT INTO MAIN ROAD. UNABLE TO STOP USING BRAKES. EVENTUALLY HIT A MEDIAN AND THE ACCELERATING STOPPED. UPON HAVING VEHICLE TOWED TO DEALERSHIP, THEY COULDN'T FIND ANY CODES OR ISSUES.
- NHTSA ID
- 11072862
- Incident
- Jan 29, 2018
- Mileage
- 6,500 mi
Driver assistance
Filed Jan 28, 2018
REVIEWING RETRIEVED EDR, THE ESC REPORTS AS ON, THEN ENGAGES FOR 0.4 OF A SECOND, THEN TURNS OFF. A CRASH INTO A TREE HAPPENS 2.9 SECONDS LATER. WAS THIS FCA STABILITY CONTROL WORKING EFFECTIVELY OR WAS THERE A MALFUNCTION? THE CAR SPUN A 360 CIRCLE AND CONTROL WAS LOST AT 2.9 SECONDS TO ZERO SECONDS ON A CITY STREET. *DSY *TR
- NHTSA ID
- 11065508
- Incident
- Jan 4, 2017
- Mileage
- 1,022 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.