Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2007 Chrysler 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I WAS DRIVING MY LIGHTS STARTED FLICKERING INSIDE AND OUT. I PULLED OVER TURNED CAR OFF THEN BACK ON AND IT WAS COMPLETELY DEAD. HAD IT JUMP STARTED AND THEN PUSH THE GAS AND CAR WOULDNT MOVE. THE IT JUMPED INTO GEAR REAL HARD AND HAS BEEN STUCK IN 2ND GEAR EVER SINCE.
THE TRANSMISSION WENT OUT. IT WAS FINE THEN THEN LIGHTS STARTED FLICKERING INSIDE AND OUT AND THEN WHEN I TURNED THE CAR OFF AND TRIED TO TURN IT BACK ON IT WAS COMPLETELY DEAD. NO LIGHTS OR POWER AT ALL. HAD TO GET A JUMP START. THEN WHEN I TRIED TO GO IT WAS REVVING UP BUT WOULDNT MOVE AND THEN ALL OF A SUDDEN JUMPED INTO GEAR REAL HARD. IT HAD SIGNIFICANT LOSS OF POWER AND WOULD GET UP AND GO. IT'S REAL SLOW FROM THE START AND IT DANGEROUS DRIVING IT BECAUSE IT WILL JUST REV UP AND NOT MOVE THEN JUMP INTO GEAR VERY HARD. IT HAS ALMOST THROWN MY CAR INTO THE BACK OF OTHER CARS BECAUSE IT JUMPS SO BAD I TO GEAR ALL OF A SUDDEN. THEN WHEN YOU TRY TO GET OUT OF THE WAY OF ANOTHER CAR COMING G IT SOMETIMES BARELY MOVES AND IT VERY DANGEROUS. IT HAS BEEN STUCK IN 2ND GEAR EVER SINCE. IT HAD A LOT OF LOSS OF POWER. I HAD THE TRANSMISSION REPLACE 2 TIMES AND BOTH INCLUDING THE ORIGINAL ARE ALL STUCK IN 2ND GEAR. ALSO WHEN I TURN THE CAR IT MAKES A LOUD POPPING CRACKING SOUND BY THE WHEELS. LIKE IT'S GOING TO BREAK. ALSO GOING OVER SPEED BUMPS IT'S REALLY LOUD AND SQUEAKY.
TAKATA RECALL I WAS DRIVING ON THE HIGHWAY DOING 40 MPH AND HAD TO COME TO BRIEF STOP AND THE CAR STARTED SHAKING VIOLENTLY. I ALMOST GOT INTO A MAJOR ACCIDENT DURING TRAFFIC. NOW EVERYTIME I DRIVE THE CAR AND TRY TO BRAKE NOW IT SHAKES AND IS VERY UNSAFE. I THEN LOOKED UNDER THE CAR AND SAW THAT THE ENTIRE FRONT SUBFRAME AND ENGINE CRADLE WAS COMPLETELY RUSTED OUT TO THE POINT THAT IT MIGHT BREAK AT ANY MOMENT. I NO LONGER CAN DRIVE MY CAR SAFELY AND I NEED MY VEHICLE TO GET TO AND FROM WORK, WIFE'S WORK AND MY SONS SCHOOL. I HAD THE CAR LOOKED AT BY A MECHANIC AND THEY SAID IT'S GOING TO BE VERY EXPENSIVE AND NEEDS DONE IMMEDIATELY. THEY ALSO SAID THAT THE CHRYSLER PACIFICA 2006 HAD THE SAME EXACT PROBLEM AND THAT THEY HAD TO BE RECALLED. MY CAR ONLY HAS 50000 MILES ON IT AND WAS GARAGE KEPT. SO I FEEL LIKE THIS SHOULD NOT BE A PROBLEM WITH MY CAR. IT'S SO DANGEROUS AND SHOULD BE KNOWN ABOUT. I WILL HAVE TO GET IT FIXED THIS WEEK AND IT WILL COST ME A FORTUNE. THANK YOU!
I WAS ON THE HIGHWAY AND I HAD TO COME TO A COMPLETE STOP AND THE WHEELS AND THE WHOLE FRONT END STARTED SHAKING AND I ALMOST LOST CONTROL OF THE CAR. I LOOKED UNDERNEATH THE CAR AND NOTICED ON THE DRIVERS SIDE THAT THE WHOLE SUBRAME AND MOTOR CRADLE WAS COMPLETELY RUSTED. NOW MY CAR DRIVES AT MPH OVER 40 THAT THE CAR SHAKES AND WHEN I NEED TO BRAKE SUDDENLY THAT IT SHAKES HARD AND IS HARD TO CONTROL. I TOOK IT TO AN AUTO BODY SHOP AND THEY ARE GOING TO FIND THE PARTS AND REPLACE THEM. ALSO THE MECHANIC NOTICED THAT THE LINKAGE ON SUBRAME ON THE PASSENGER SIDE IS BROKEN AND HANGING LOWER.
VIBRATION ON THE FRONT SUSPENSION CAUSING CAR TO PULL TO ONE SIDE DAMAGING TIRES FREQUENTLY IN FRONT. HEAVY VIBRATIONS DRIVING OVER EVER BUMP OR DIP ON STREETS OR HIGHWAYS. HARD TO STEER
MY STEERING WENT OUT IN MY 2007 CHRYSLER 300. I WAS TRAVELING SOUTH ON I-5 NEAR EXIT 165A. I WAS IN THE FAST LANE GOING 65 MPH AT 2:45PM WHEN I SUDDENLY LOST CONTROL OF MY VEHICLE AND I COULD NO LONGER STEER THE VEHICLE. I CAME TO A STOP BUT WHILE DOING SO MY RIGHT FRONT WHEEL JACK KNIFED AND CAUSED THE STEERING WHEEL TO SHAKE VIOLENTLY. IT WAS ALL I COULD DO TO JUST KEEP THE VEHICLE GOING STRAIGHT AS I CAME TO A STOP.I HAD TO LEAVE MY VEHICLE MOSTLY IN THE FAST LANE SINCE I COULD NOT STEER IT AND THERE WAS NO SHOULDER TO PULL OVER ONTO. I HAD TO JUMP OVER ON OPEN SPOT THAT I COULD SEE 40 FEET BELOW ME ON I-5 TO GET TO A QUIETER AREA TO MAKE MY PHONE CALLS FOR EMERGENCY HELP. THE VEHICLE WAS TOWED TO THE LOCAL CHRYSLER DEALERSHIP. THE SERVICE WRITER HAD NO TIME SO I DID AND FOUND A BROKEN HEAVY DUTY BALL JOINT THAT CONNECTS TO MY FRONT RIGHT WHEEL. IT HAD SHEERED IN THE MIDDLE AND CAUSED MY STEERING TO GO OUT AND DAMAGED MY ABS BRAKING AND THE BRAKE SHIELD PLATE ALONG WITH SCRAPING THE INSIDE OF MY RIGHT FRONT WHEEL. I THEN CALLED CHRYSLER CORPORATE AT THERE HOTLINE AND WAS ASKING ABOUT A RECALL OR WARRANTY HELP. I WENT TO THE PARTS COUNTER AND TALKED WITH THEM AND THEY SAID THIS HAPPENS REGULARLY AND WE KEEP A SUPPLY OF BALL JOINTS ON HAND BECAUSE OF THIS. I PURCHASED THE BALL JOINT FOR MY VEHICLE. I ASKED HOW MUCH TO INSTALL THE PART AND IF THERE WAS A WARRANTY ON THERE WORK. HE SAID FOR 12 MONTHS THEY WOULD WARRANTY THE PART IF THEY INSTALLED IT. THEY FOUND MORE STEERING PROBLEMS WITH THE VEHICLE. THEY REPLACED THE LEFT BALL JOINT SINCE THEY SAW IT GOING OUT ALONG WITH THE LEFT AND RIGHT TIE RODS BECAUSE THEY WERE LOOSE ALONG WITH ABS PARTS THAT WERE RUINED. I WAS TOLD THAT THE LOCAL POLICE DRIVE DODGE CHARGERS THAT HAVE THE SAME STEERING AS A CHRYSLER 300 AND THEY ARE REPLACING BALL JOINTS ON THOSE VEHICLES REGULARLY ALONG WITH THE CHRYSLER 300. *TR
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 30 MPH,THE VEHICLE BEGAN TO VIBRATE AND SWAY BACK AND FORTH ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE SWAY BAR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. UPDATED 05/11/12 *BF
EMERGENCY CAR JACK FAILED WHILE CHANGING TIRE ON FLAT SURFACE, CAR JACK GAVE OUT AND DROPPED VEHICLE BREAKING REAR STABILIZER BAR. COULD HAVE BEEN SERIOUSLY INJURED IF I WAS BY TIRE LOCATION OR UNDER VEHICLE. THE CAR ALSO HAS A SHIFTER COLUMN THAT WILL LOCK IN PARK AND WILL NOT CHANGE TO ANY OTHER GEAR, LOCKS SHIFTER LEAVING YOU STRANDED. CHRYSLER HAS RECALL ON OTHER VEHICLES USING SAME EQUIPMENT BUT NOT THE 2007 CHRYSLER 300C. THE CAR JACK COULD NOT SUPPORT VEHICLE AND BENT ALMOST IN HALF. *TR
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS OVER ROAD HUMPS, A LOUD NOISE WAS HEARD IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT LATERAL STRUT ARMS NEEDED REPLACING. IN ADDITION, THE FRONT DRIVER SIDE TIE ROD ALSO NEEDED REPLACING. THE CONTACT STATED THAT THE TIE ROD WAS REPLACED APPROXIMATELY ONE YEAR PRIOR TO THE MOST RECENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 56,000.
TL*THE CONTACT OWNS A 2007 CHRYSLER 300. IMMEDIATELY AFTER PURCHASING THE VEHICLE SHE NOTICED THAT THE REAR OF THE VEHICLE WOULD SWERVE BACK AND FORTH. SHE ALSO NOTICED A GRINDING AND SQUEAKING SOUND IN THE REAR BRAKE AREA. THE VEHICLE WAS DRIVEN TO THE DEALER ON THREE OCCASIONS REGARDING THE SWERVING IN THE REAR OF THE VEHICLE AND LATER DUE TO THE BRAKES. THE MECHANIC INFORMED HER THAT THEY COULD NOT FIND A DEFECT REGARDING THE SWERVING IN THE REAR AND THEY WOULD RE-ALIGN AND ROTATE THE TIRES. HE ALSO INFORMED HER THAT THE BRAKE PADS WERE WORN AND THE VEHICLE NEEDED NEW ROTORS. THE REPAIRS WERE PERFORMED ON THE VEHICLE; HOWEVER, THE VEHICLE CONTINUED TO SWERVE BACK AND FORTH. THE DEALER AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED. SUPPORTING DOCUMENTS ARE AVAILABLE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 36,255.
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE MALFUNCTIONED LIGHT CAME ON THE DAY AFTER THE VEHICLE WAS PURCHASED. THE LIGHT ILLUMINATED FOR ONE DAY, AND THE VEHICLE VIBRATED INTERMITTENTLY. THE FAILURE MILEAGE WAS BELOW 100. THE DEALER AND MANUFACTURER WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 13000. *AK UPDATED 04/12/07. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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