Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2017 Chrysler 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 31, in the owner's own words
My, Instrument Cluster PanelChrysler 300c. It with out and replace,on.10/1/25,And with out again, on10/22/25. THey tried,Convince me I, need a Battery. So I had it check,said .They said, my battery, low. Because Instrument Cluster on all night.
the cars information screen is delaminating and it is causing a safety issue
Center console with touch screen delaminating screen cover causing random and continuous malfunctions to navigation, heating/cooling climate controls, media (radio, hands-free telephone, and numerous uconnect software applications), and rear backup camera function. Potential for serious distraction and loss of multiple safety components like change lane warning systems, anti swerve technology, etc.
The contact owns a 2017 Chrysler 300. The contact stated that the infotainment system screen had delaminated, causing the screen touch pad to engage vehicle functions independently while driving. The vehicle was taken to the dealer, where it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,233.
The control screen in the front center of the vehicle is not working. Backup camera, radio, AC/heat, Blutooth, navigation, nothing works and the screen will black out. It is a safety hazard driving as the screen will click and make loud noises.
The uconnect 8.4 radio navigation can't find a satellite to operate properly. Also the screen is delaminating and making it so selected buttons don't work. Since this is an information and entertainment system that controls everything, including radio, navigation, and hand-free phoning, temperature of the seating, it causes a huge distraction while driving. And the gps not working causes location problems. I believe this also is how the company can find the vehicle if lost. I have taken the vehicle to the dealership and they can do an update but also state that the this could cause the entire system might not work at all afterwards. Not guarantee that this won't cause more harm than good. As many of these systems that have this problem, there should be a recall to fix this.
Over the last month I noticed that my brakes would feel funny sometimes, like they were going to just grab suddenly vs stopping slowly. Then yesterday, 2/27/24, I received a warning that my ESC and ABS systems needed service and that I no longer had AWD capability. The message would stay on for several minutes, then shut off for several minutes, then come back on again.
I am currently experiencing electrical issues with my radio and backup camera. My radio will only play one radio station and nothing else. I cannot use bluetooth or apple carplay from my phone to my radio. The radio volume does not work as well, the backup camara sometime stays on a black screen causing vision impairment issues. The radio sometimes plays really loud noises causing me to get very distracted. If someone can please contact me regarding these issues. I do not feel safe driving my car due to these electrical issues as they're causing serious distractions while I drive.
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2017-2019 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
My UConnect system periodically goes berserk and the radio changes from FM to AM, flashing on the screen between the radio and navigation system. Bluetooth won't work. My heat control settings do what they want. My backup camera sometimes stays on. The whole system sometimes shuts down than comes back on. The back up camera issue started about a year ago and is sporadic. The radio/navigation/heating issues just started about a month ago. This too is sporadic. I never know when it is going to happen. It is extremely distracting!!!! I can take the vehicle to the local dealer for inspection upon request. I will actually need to call to get this fixed, but I am hoping to receive a recall as I have read that there is/was a class action lawsuit for UConnect problems. These issues just happen right out of the blue, there is no warning of any kind. Needless to say I am not happy!
The vehicle components started failing first with lighting and electrical malfunctions. Due to the concerns I was on the way to the mechanic on 9/16/23 when the air bags deployed on the passengers side without any impact. The Vehicle is at Chrysler dealer on central avenue Albany, NY and available for inspection. I had just dropped off my grandchildren this could have severely had a horrible impact had they been in car. Not to mention it scared me, I was not sure what was happening. I was scared to get back in the car. I was driving on interstate this is scary for anyone driving with no visibility. Chrysler currently has the vehicle since 9/19/23. I have reached out to dealer and Chrysler Corporate office with no result. They always say they will get back to me. Unless I reach out they do not respond. Claim # [XXX] with Chrysler corporation. They vehicle has been inspected by manufacturer James Brozovich on 10/26/23 works with Bosch automotive service solutions Work #(734)979-5827 Cell # (586)215-8547. The radio would blink in and out and if radio worked headlights did not work. If headlights worked radio and dashboard light did not work. Air bag light and engine light came on one time when on the way to the shop. Vehicle was on the way to shop due to electrical concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Delamination of the touchscreen radio/navigation/ heating and cooling system resulting in unwanted button actions and distractions during driving.
Screen delaminates causing buttons to be pushed in their own. Class action lawsuits have been opened however they are not in my state.
Delaminating screen causing all sorts of issues while driving. Changing stations, favorites, attempting to make calls which could lead to calling 911 in error, turning back on after I’ve turned it off trying to avoid the car from calling randomly, adjusting climate, etc. all on its own. This is a known issue since 2015. Class action lawsuits have been filed. This is a huge safety hazard and a recall should be done. This is going to cause many crashes!
delamination on the touchscreen (uconnect) Making random phone calls, navigation popping up, and other very distracting sounds and other to driver.
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 15-18 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Vehicle radio is delaminating. Screen continually beeps and changes temp, radio while driving. Creates a safety concern on the road.
The contact owns a 2017 Chrysler 300. The contact stated that while driving at an undisclosed speed, the display screen intermittently failed, which caused the navigation system to become inoperable. The display screen controls the navigation and HVAC system. The contact who is deaf and relied on the navigation system for commuting. The vehicle was taken to an independent mechanic and diagnosed that the display screen might fail due to the high temperatures in Florida. The display screen needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and the vehicle was out of warranty. The failure mileage was approximately 53,000.
The Uconnect screen has delamination in it that is causing ghost punches on the touch screen. I have ad this screen replaced back in 2018 for the same issue and its now doing the same thing. It is very distracting when it starts to call people due to the ghost touches or its messing with the radio or general setting for the car.
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
The center console control that has your heat ,radio ,seat heat control,car temperature control as well as phone and navigation system started acting nuts.Dash started running navigation system to random destinations with distance and time then it would switch to phone and start calling random phone numbers in my contact list.tried to call 911 and could not connect and told me to try calling from my cell phone.like another report i read about this separation of glass on this display may very well be the cause but don’t know for sure. This is the first time I had this problem and with today’s computers on these new cars I worry if it will start taking over control of car functions and drivability issues.I have been a mechanic for more than 40 years and never seen anything like this.Hope someone will look into this problem before someone gets hurt.
THE SCREEN ON THE VEHICLE IS SEPARATING FROM THE BACK SIDE OF THE SCREEN CREATING A STREAKING EFFECT THAT WILL AUTOMATICALLY PUSH BUTTONS WHILE DRIVING OR TURN THE RADIO ON AND OFF. THIS IS THE MAIN SYSTEM FOR THE CAR CONTROLS AND CAN CAUSE DRIVER SAFETY ISSUES.
UCONNECT RADIO DELAMINATION. UNABLE TO CONTROL MANY VEHICLE FEATURES AS RADIO JUMPS AROUND. COULD NOT GET CLIMATE CONTROL TO DIRECT HEATED AIR DURING THIS TEXAS WINTER STORM. RADIO CONTROLS ALL SETTING AND RADIO WILL JUMP AROUND CHANGING SETTING ON IT'S OWN.
BLANK SCREEN, VOICE SCRAMBLED WITH INCOMING AND OUT GOING CALLS AND I HAVE TO PRESS THE HOLD BUTTON AND IMMEDIATELY PRESS OFF TO RECOVER CONVERSATIONS. RADIO SCREEN LOOKS AS IF THERE IS SCREEN PEELING FROM INSIDE THE SCREEN. MOST OF SCREEN IS CLEAR AND LOOKS AS IT SHOULD BUT ABOUT AN INCH FROM THE TOP IS A DIFFERENT COLOR. THE SCREEN IS CONSTANTLY FLIPPING FROM 1 SCREEN TO ANOTHER.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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