2021 Chrysler 300 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Chrysler 300, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags834.8%
- Engine417.4%
- Seat belts313.0%
- Driver assistance28.7%
- Fuel system28.7%
- Brakes14.3%
- Exterior lighting14.3%
- Body & structure14.3%
- Visibility14.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
There is a serious safety recall on NHTSA #24V-198 recall #19B 2018-2021 LD LXSABIC INFLATOR. IMHAVE TAKEN CAR TO DEALERSHIP MINIMUM 4 TIMES TO GET THIS RECALL CORRECTED. THYE JUST KEEP SAYING THEY DONT HAVE A FIX FOR IT. WELL, THATS UNACCEPTABLE I HAVE MYSELF AND SMALL KIDS THAT HAVE TO RIDE IN AMUNSAFE VEHICLE. I AM NO LONGER DRIVING THE VEHICLE OUT OF FEAR IF IT BURST WE COULD BE KILLED WHAT IS BEING DONE ABT THIS
The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have rough idle due to misfire and makes ticking noise on both sides which can be heard in cabin. Problem was not fixed properly or other parts need replacement. FCA refuses further inspection. No oil pressure, particulate or consumption testing conducted. No lifter inspection conducted. Oil sample sent for lab for testing (metal ppm). Customer Service would send to case manager. Filed NCDS case and discussions with attorney. Reduced performance. Engine will not last. FCA needs to buy back.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
About 2 months ago the passenger seatbelt in my vehicle just tore out of nowhere. The seam seemed to unravel and it completely broke. Took it to get repaired had some issue but my complaint today is to help save someone from this or maybe others may have had same issue. The seatbelt was poorly made or defective. It could have gone bad but nobody was injured and it took them a fight to fix,it, and never received an apology.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The backup camera system malfunctioned, resulting in a blank or distorted display screen when the vehicle is placed in reverse. This system failure deprives the driver of rear visibility and disables the rear parking collision warning, creating a safety hazard when backing up. I previously brought the vehicle to an authorized Chrysler dealership while under factory warranty specifically to report this backup camera failure, but the dealership noted they "could not duplicate" the problem at that time. The camera was later replaced, but the same defect has reoccurred. Mopar portal records confirm the dealership service visits, and the vehicle is available for inspection upon request.
Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I bought my car, Chrysler 300 2021 at the Hemet CA Dealership in 2021. Hemet Chrysler Dodge Jeep Ram. The car presented with several issues including, difficulty starting, engine misfires, stalling, and decreased fuel efficiency. The low fuel warning light on my car's dashboard would not come on when gas was low at all, until it left me stranded in the freeway far away from home and a dealership. I had to take it in to closest car service center to have the fuel pump replaced. These fuel pumps should last for 100,000 miles or more. My car had only 69,101 miles. The gas level on the dashboard was stuck at the level when I added gas the last time, again not indicating that it needed more gas. I do not see any recalls issued on FUEL PUMP for my cars year, make and model. But a lot of people have reported the same issues. Can someone respond to this email? I want Chrysler to understand that this is not acceptable. This issue should be part of a recall. VIN [XXX] Kindly, [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety Recall, LD LX Sabic Inflator
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
no recaller
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The contact owns a 2021 Chrysler 300. The contact stated while parked and occupied in the vehicle or driving the contact noticed the headlights have failed to work as intended. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the headlight assembly needed to be replaced. vehicle was repaired as the headlight assembly was replaced. The manufacturer was not notified of the failure; The failure mileage was 40,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
no recaller
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I noticed a few times when my vehicle is outside and it is raining that on the passenger side and near middle top of windshield by rear view mirror that water leaks in. Also when opening my sunglasses holder visor i seen water dripped from there. Also on passenger side on the ceiling roof front near the door frame it would be soak or moist from the recent downpour of rain. I notice on the outside window pane the rubber piece isnt in like the driver side.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .