Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 1997 Chrysler Concorde submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL*THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. THE CONTACT STATED THAT HE CAN REMOVE THE KEY FROM THE IGNITION WITHOUT PLACING THE VEHICLE INTO PARK. THE DEALER STATED THAT THE ISSUE WAS REPAIRED IN 2004, BUT HAS RECENTLY RECURRED. THE CONTACT WILL CHECK WITH THE MANUFACTURER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 96,000.
AUTO-THEFT MECHANISM KICKED IN WHEN NOT NEEDED, RADIATOR AND AIR/CONDITIONER WENT OUT BEFORE 70,000 MILES AND NOW THE HEAD GASKET NEEDS REPLACING...AT 67,000 MILES. *JB
I WENT TO CREDIT CARS TO PURCHASE A VEHICLE KIND-OF LAST MINUTE. THEIR SALESMAN "ALFREDO" TOLD ME I NEEDED SOME ONE TO SIGN FOR "JOB LIABILITY." I TOLD HIM I DID NOT HAVE NOR WANT A CO-SIGNER. HE ASSURRED MY FRIEND/JOB LIABILITY SIGNER, CANDACE GULICK, THAT SHE WOULD NOT BE A CO-SIGNER. WE LATER FOUND OUT THAT HE LIED. WHEN I DROVE MY CAR OFF THE LOT, CREDIT CARS AND I HAD AN AGREEMENT TO FIX THE NON-OPERATING GAGES. THEY ATTEMPTED TO FIX THEM 4 TIMES.(1 AT CREDIT CARS, 3 AT CAL-RICH AUTOMOTIVE) AFTER 4 ATTEMPTS AND NO LUCK, THOMAS FROM CREDIT CARS TOLD ME TO FIX THE 2 PROBLEMS WITH MY OWN MONEY, AND BECAUSE IT WAS ELECTRICAL HE DIDN'T HAVE TO FIX IT. WE HAD AN AGREEMENT BEFORE I BOUGHT THE CAR. (THE 2ND PROBLEM WAS I OPENED MY SUNROOF ONCE AND IT NEVER CLOSED AGAIN.) BECAUSE OF THE SUNROOF NOT CLOSING MY UPHOLSTERY MOLDED AND WAS RUINED. I DECIDED TO TAKE A TRIP A COUPLE OF HUNDRED MILES AWAY AND THE TRANSMISSION WENT OUT 10/15/2004 AND LEFT ME STRANDED. THIS WAS ONLY AFTER HAVING THE CAR FOR ALMOST 2MOS. I HAD A PRE-PAID LAWYER SERVICE WRITE THEM A LETTER AND ALL I RECEIVED WERE HARRASSING PHONE CALLS AT MY LAST JOB. I SPENT ALMOST $700.00 OF MY OWN MONEY TO TRY AND GET HOME WHEN THE "NEW" CAR LEFT ME STRANDED. MIND YOU THAT I AM A 21YR OLD FEMALE AND I WAS ALONE.*AK
1997 CHRYSLER CONCORDE EXPERIENCING PROBLEMS WITH DASH BOARD GAUGES AND LIGHTS BLINKING AND BECOMING INOPERATIVE.*MR *JB
THERE WERE SERIOUS SAFETY DEFECTS. THE A/C TURNS ON EVEN IF LOCKED OUT, THE DRIVER'S DOOR LEAKED, THE DASH LIGHTS BLINK ON/OFF WITHOUT CONTROL (ALL GAUGES), AND THE AIRBAG LIGHT, LIGHTS UP. BF THE TRUNK WOULD OPEN DUE TO MOISTURE IN THE AIR, AT NIGHT, THE WINDOW WOULD STEAM UP COMPLETELY IN SECONDS, AND THE SPEEDOMETER WOULD QUIT. *SC *JB
ENGINE: COOLING SYSTEM: HEAD GASKET WENT 1 WEEK AFTER TAKING DELIVERY OF VEHICLE. COMPLAINED ABOUT TRANSMISSION STUCK IN 3RD GEAR-DEALER COULD NOT DUPLICATE. 6/01/00 ELECTRICAL SHORT/FUSE: SPEAKERS AND HORN NOT WORKING/WHEN SUNROOF IS OPENED THE TRUNK OPENS TOO.9/19/00 ELECTRICAL SHORT/FUSE: SMOKE FROM DASH WHEN CD WAS TURNED ON AND HORN STOPPED WORKING. 10/17/00 TRANSMISSION: FAILURE OF OVERDRIVE AND LOSS OF 3RD GEAR VEHICLE, COULD STILL BE DRIVEN IN "LIMP MODE" 1ST AND 2ND GEAR. 9/12/01 TRANSMISSION: FAILURE DUPLICATED AS PREVIOUSLY MENTION. 11/20/01. TRANSMISSION: FAILURE AT HIGHWAY SPEED ENGINE BOGGS DOWN AS IF PUTTING ON BRAKES.LOSS OF ONLY OVERDRIVE VEHICLE STILL ABLE TO OPERATE IN DRIVE GEAR.4/27/02 ENGINE: HEAD GASKET BLOWS ON ONE SIDE OF ENGINE 4/27/02
HORN BUTTON TOO SMALL- IS ABOUT THE SIZE OF A DIME. BOTH MY WIFE AND MYSELD HAVE BEEN IN NEAR ACCIDENT SITUATIONS THAT COULD HAVE BEEN AVOIDED IF WE COULD RAPIDELY LOCATE THE HORN BUTTON. IT IS ALMOST IMPOSSIBLE TO LOCATE IN A HURRY. THE ENTIRE STEERING WHEEL NEEDS TO BE RECALLED AND REPLACED WITH ONE THAT HAS THE HORN BUTTON THAT CAN BE ACTIVATED OVER A WIDER PORTION OF THE WHEEL.*AK
FRONT BRAKE ROTORS ARE WEARING EXCESSIVELY WHICH IS CAUSING POOR BRAKING ABILITY. CONSUMER HAS REPLACED BRAKE ROTORS ON FOUR DIFFERENT OCCASIONS. BUT, PROBLEM STILL OCCURS.*AK CONSUMER PURCHASED FOURTH SET OF ROTORS FROM ANOTHER COMPANY, THEREFORE CHRYSLER WOULD NOT GIVE ANY REIMBURSEMENT, EACH TIME ROTORS WERE REPLACED, THEY WERE PITTED AND RUSTED ON THE INSIDE, BRAKES ALSO MAKE THUMPING NOISES. CIGARETTE LIGHTER SOCKET LOOSE, DEALER TIGHTENED. *SLC
THIS CAR STARTED HAVING PROBLEMS IN APPROXIMATELY APRIL. TIRES WERE REPLACED IN APRIL. BRAKES WERE REPLACED, THEN SLIDING SECTION TO SUNROOF FELL APART. THEN THE TERMOSTAT WENT OUT AND REPLACED. CAR STOPPED, WAS TOLD IT WAS THE WATER PUMP, HAD IT TOWED, WAS THEN TOLD IT WAS THE MODULATOR FAN. CONTACTED THE EXTENDED WARRENTY COMPANY, WAS TOLD BY WARRENTY PEOPLE THAT IT WAS NOT COVERED AND THEN INFORMED BY THEM THAT IT WAS ALSO MY AC AND THE COMPRESSOR. DEALER REFUSED TO HONOR THE REMAINING EXISTING WARRANTY THAT WAS LEFT ON THE CAR.
CONSUMER HAD THE POWER ASSIST: SECONDARY: CONTROL MODULE SWITCH REPLACED AND THEN IT WENT DEAD. TOOK TO A DEALER, AND DEALER WAS UNABLE TO FIND THE PROBLEM. ALSO, BATTERY HAS BEEN REPLACED 3 TIMES IN 4 MONTHS, ALTERNATOR REPLACED, BODY CONTROLLER REBUILT TWICE. *AK *ML
POWER AND TRANSMISSION CONTROL MODULE FAILURE CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE AND RESULTED LOSS OF POWER. YH
WHILE DRIVING AT 30 TO 35 MPH SMELLED FIRE AND SAW SMOKE COMING FROM UNDER THE HOOD DUE TO THE ENGINE CATCHING ON FIRE. CONSUMER PULLED TO THE SIDE. FIRE DEPARTMENT PUT THE FIRE OUT. VEHICLE WAS TOTALED. *AK
INTERMITTENTLY, THE INSTUMENT PANEL MALFUNCTIONED, CAUSING THE PANEL LIGHTS/, GAUGES/AIR CONDITIONER ODMETER, ETC TO GO OUT, WHICH MAY CAUSE VISUAL DIFFICULTY. ALSO, DEALER REPLACED IGNITION SWITCH, ELECTRONIC CONTROL MODULE, AND TIGHTENED THE WIRING, BUT PROBLEM KEPT REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK
HORN BUTTON DESIGN IS VERY SMALL AND DIFFICULT TO FIND. MJS
BRAKES MAKE NOISE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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