1998 Chrysler Concorde Owner Complaints

AUTOMATIC SHIFT ON THE FLOOR. DOES NOT SHIFT CORRECTLY. KEY CANNOT BE REMOVED. IT STAYS ON ACCESSORY AND DRAINS MY BATTERY. THERE WAS A RECALL FOR THIS PROBLEM, HOWEVER I WAS TOLD IT WAS NOT COVERED BECAUSE OF THE YEAR OF THE CAR. I PURCHASED THE CAR IN AUGUST 2012. RAN FINE UNTIL 06/01/13. I FEEL IT SHOULD STILL BE UNDER THE RECALL. IT DOESN'T GO INTO PARK PROPERLY. I FEEL THIS COULD BE A SAFETY ISSUE. *TR

NHTSA ID

10550624

Incident

Jun 1, 2013

Mileage

157,000 mi

TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEERING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.

NHTSA ID

10415103

Incident

Jul 22, 2011

Mileage

152,000 mi

TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000. THE CONSUMER STATED THE TIMING CHAIN FAILD AND BLEW OUT THE ENGINE. UPDATED 07/23/10*JB

NHTSA ID

10334317

Incident

May 17, 2010

Mileage

110,000 mi

TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 117,750.

NHTSA ID

10256929

Incident

Oct 16, 2008

Mileage

117,750 mi

I BOUGHT A USED 1998 CHRYSLER CONCORDE IN THE SPRING OF 2008. THREE WEEKS AFTER I BOUGHT THE CAR THE OIL LIGHT TURNED ON, I THOUGHT NOTHING OF IT, THOUGH I GAVE THE CAR AN OIL CHANGE. ROUGHLY 5 DAYS AFTER GIVING THE CAR AN OIL CHANGE I DROVE IT AROUND FOR THE DAY AND THE OIL LIGHT CAME ON AGAIN, BUT THIS TIME WHEN I SHUT THE CAR OFF IT WOULDN'T START AGAIN. WHEN I DID GET THE CAR TO START I TOOK IT TO HARMON'S EXPERT AUTO TO SEE WHAT WAS WRONG WITH IT. I WAS THEN INFORMED THE CAR'S OIL PORTALS WERE CLOGGED DUE TO OIL SLUDGE. THE RECOMMENDED FIX WAS A NEW ENGINE. I WAS TOLD THE CAR HAD ONLY 15 POUNDS OF OIL PRESSURE AND THAT EVENTUALLY THE MOTOR WILL BLOW DUE TO THE OIL SLUDGE. LASTLY I WAS INFORMED THAT THEY SEE THIS PROBLEM ALL THE TIME WITH THE 2.7L ENGINE IN THE CHRYSLER CONCORDES, AND THAT THEY CAN'T UNDERSTAND WHY CHRYSLER WILL DO NOTHING ABOUT IT. NEITHER CAN I. *TR

NHTSA ID

10247985

Incident

Mar 16, 2008

Mileage

98,000 mi

TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 65 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08 *JB

NHTSA ID

10238368

Incident

Aug 11, 2008

Mileage

68,000 mi

CHRYSLER/DODGE 2.7 LITER DOHC ENGINE HAS OIL ENGINE SLUDGE. *TR

NHTSA ID

10236483

Incident

Apr 22, 2005

ENGINE ON OUR 1998 CONCORDE WITH ONLY 47,000 MILES ON IT BLEW OUT WHILE MY SON WAS DRIVING IT. HE HAD THE OIL CHANGED 3 MONTHS AGO. *TR

NHTSA ID

10232309

Incident

Jun 22, 2008

ENGINE FAILURE, REGULAR OIL CHANGES WELL MAINTAINED. CAR WAS RUNNING FINE DRIVING ON WAY HOME FROM WORK IN HEAVY TRAFFIC,THEN OIL LIGHT CAME ON CAR SHUT OFF WOULD NOT START BACK UP. HAD TO HAVE POLICE COME HELP WITH TRAFFIC AND HAVE HELP GETTING IT OFF ROAD . TOWED HOME GOT IT STARTED BACK UP SOUNDED LIKE A BUNCH OF METAL IN A BLENDER. DRAINED OIL OUT OF CAR WAS PUREED METAL. TOTAL ENGINE LOSE, NO SHOP WOULD REPAIR, SAID THE ENGINE WAS NOT WORTH FIXING, NOT EVEN WORTH PUTTING NEW ENGINE IN THE CAR. EVERY PLACE I TALKED TO SAID SAME THING THAT THE 2.7 ENGINE IN THE 98 CONCORD WAS FAULTY AND JUNK. *TR

NHTSA ID

10227458

Incident

Jul 14, 2007

Mileage

109,000 mi

MY 1998 CHRYSLER CONCORDE STARTED USING OIL AT 70,000 MILES IT NOW HAS 90,000 MILES AND NOW USES 1-QT OF OIL EVERY 500 MILES ALL REPORTS I READ SAY THAT THE ENGINE IS READY TO FAIL I HAVE ALWAYS CHANGED OIL EVERY 3,000 MILES AND MAINTAINED THE VEHICLE TO MFG SPECS SO I CANNOT BE TO BLAME. *TR

NHTSA ID

10225489

Incident

Apr 22, 2008

KNOCKING IN ENGINE. *TR

NHTSA ID

10224806

Incident

Mar 6, 2008

Mileage

98,000 mi

TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SEAT RECLINED UNEXPECTEDLY. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER) IN MAY OF 2003. THE DEALER STATED THAT THE RECLINING SEAT WAS NOT DUE TO THE RECALL, BUT RATHER A SEAT BACK ADJUSTER AND WIRING HARNESS FAILURE. THE CURRENT MILEAGE WAS 86,554 AND FAILURE MILEAGE WAS 86,544. UPDATED 01-15-08. *KB UPDATED*JB

NHTSA ID

10209918

Incident

Nov 23, 2007

Mileage

86,544 mi

THE ENGINE HAS FAILED TWICE. *TR

NHTSA ID

10208620

Incident

Nov 9, 1998

Mileage

21,000 mi

TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING TO APPROXIMATELY 55 MPH. THE CONTACT STATED THAT SHE HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 97,000 AND CURRENT MILEAGE WAS 98,400.

NHTSA ID

10199372

Incident

Jul 29, 2007

Mileage

97,000 mi

I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.*AK

NHTSA ID

10195281

Incident

Jun 19, 2007

Mileage

107,000 mi

I WAS DRIVING MY 1998 CHRYSLER CONCORD TO THE HOSPITAL ON A HIGHWAY WITH MY WIFE AND MY 5 MONTH OLD BABY, THEN ALL THE SUDDEN, AND WITH NO WARNING THE CAR JUST STOPPED . I GOT A TOWTRUCK AND I SPENT 2,000 TO REBUILT THE ENGINE BUT STILL THE CAR IS NOT WORKING PROPERLY.I HAVE NO IDEA WHAT TRIGED THE ENGINE FAILUE ESPECIALLY THAT I KEEP CHANGING OIL AND TUNE UP EVERY 3 MONTHS. *TR

NHTSA ID

10192286

Incident

Apr 22, 2007

Mileage

86,800 mi

TL* THE CONTAC OWNS A 1997 CHRYSLER CONCORD. THE BODY MOUNT ON THE VEHICLE WORE OUT, AND THE CONTACT WAS CONCERNED THAT IF THE VEHICLE GOT INTO AN ACCIDENT THE BODY WOULD DISCONNECT FROM THE FRAME. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD TO TO REPAIR THE BODY MOUNT. THE CONTACT HAS PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WAS 112,000. *AK

NHTSA ID

10182638

Incident

Jan 31, 2007

Mileage

112,000 mi

TL* - THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE INSTRUMENT PANEL FAILED. ON 1-6-07 THE CONTACT WAS DRIVING AT 65 MPH WHEN THE GAUGES ON THE INSTRUMENT PANEL TURNED OFF AS IF THE CAR WAS OFF, THE AIR CONDITIONING TURNED ON, AND THE INTERIOR LIGHTS STARTED FLASHING. THE CONTACT PULLED OVER TO TURN THE IGNITION OFF AND ON, BUT THE VEHICLE WOULD START SO IT WAS TOWED TO A SHOP WHERE THEY TOLD HIM THAT THE BODY CONTROL MODULE WAS WORKING INTERMITTENTLY. THE MECHANIC TOLD THE CONTACT, THAT EVEN IF HE FIXED THE BODY CONTROL MODULE, HE STILL MAY HAVE PROBLEMS WITH THE COMPUTER IN THE VEHICLE BECAUSE IT NEEDED TO BE UPDATED.*AK

NHTSA ID

10178184

Incident

Jan 6, 2007

Mileage

66,984 mi

TIMING CHAIN BROKE. *NM

NHTSA ID

10176491

Incident

Dec 13, 2006

Mileage

125,000 mi

DT*: THE CONTACT STATED THERE WAS A TAPPING NOISE IN THE ENGINE WHEN STARTED, WHICH CONTINUED AS THE ENGINE RAN. WHEN THE VEHICLE WOULD NOT START, AN INDEPENDENT MECHANIC WENT TO THE CONTACT'S RESIDENCE TO INSPECT THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THERE WAS NO RECALL FOR THE ENGINE OF THAT YEAR, MAKE AND MODEL.

NHTSA ID

10172727

Incident

Oct 27, 2006

Mileage

140,518 mi

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH AT NIGHT ON NORMAL ROAD CONDITIONS, THERE WAS POOR HEADLIGHT ILLUMINATION. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO REPLACE THE RADIATOR FAN, THE CONTACT WAS ALERTED THAT THE HEAD LIGHT GASKET NEEDED TO BE CHANGED, WHICH REQUIRED THE BUMPER TO BE DISMOUNTED TO REPLACE THE HEAD LIGHT LAMP. THE WAS MADE THE REPAIR RATHER EXPENSIVE. THE MOISTURE AND DUST ENTERING INTO THE HEAD LIGHT REDUCED THE ILLUMINATION POWER CREATING A SAFETY RISK FOR NIGHT DRIVING. THE MANUFACTURER WAS CONTACTED WHO CONNECTED CONFERENCED THE DEALERSHIP. THE DEALERSHIP DETERMINED THERE WAS NOT RECALL FOR THE HEAD LIGHT DEFECT AND THE REPAIR HAD TO BE COVERED BY THE CONTACT. THE CONTACT REFUSED TO PERFORM THE REPAIR. LATER THE HEAD LIGHT LAMP WAS REPLACED BY AN INDEPENDENT MECHANIC WHO DID NOT REPLACE THE GASKET, CONSEQUENTLY THE POOR ILLUMINATION PROBLEM REMAINED WITHOUT RESOLUTION.

NHTSA ID

10172176

Incident

Jul 9, 2004

Mileage

211,797 mi

MY ENGINE FAILED WITH NO WARNING AT ALL WHILE DRIVING. *NM

NHTSA ID

10172050

Incident

May 24, 2005

Mileage

85,000 mi

ON THE MORNING OF 10/20/2006, MY HUSBAND WAS DRIVING TO WORK IN OUR 1998 CHRYSLER CONCORDE. HE WAS IN RUSH HOUR TRAFFIC AND THE ENGINE STARTED KNOCKING AND LOSING POWER, THE OIL LIGHT ALSO CAME ON WHEN HE STOPPED. HE WAS ABLE TO MAKE IT TO WORK AND PARK THE CAR. ONLY TO BE TOLD BY A CERTIFIED MECHANIC THAT WE HAVE "ENGINE FAILURE" AND NEED A NEW ENGINE. MORE THAN LIKELY DUE TO "OIL SLUDGE"...WHATEVER THAT IS. WE HAVE HAD THE OIL CHANGED IN THIS CAR EVERY 3,000 MILES WITH SYNTHETIC OIL SINCE PURCHASING IT FROM MY PARENTS IN 2001. MY PARENTS HAD PURCHASED THE VEHICLE NEW AND ALSO HAD THE OIL CHANGED EVERY 3,000 MILES. OUR MECHANIC TOLD US THIS "OIL SLUDGE" AND ENGINE FAILURE IS A MAJOR PROBLEM WITH THESE CARS THAT HAVE THE 2.7L ENGINE. WE CAN NOT AFFORD A NEW ENGINE LET ALONE A REBUILT ENGINE. MY HUSBAND HAS NO TRANSPORTATION TO WORK NOW, AS WE HAVE 5 CHILDREN 3 OF THEM UNDER 3, AND I CAN'T BE WITHOUT A VEHICLE DUE TO OUR MIDDLE DAUGHTER'S HEALTH PROBLEMS AND 3 WEEKLY DOCTOR APPOINTMENTS. MY HUSBAND'S JOB IS IN THE CITY WHICH IS A 30 - 45 MINUTE COMMUTE. NOW MY HUSBAND IS HAVING TO TAKE A BUS TO WORK AND HAS TO ADD 2 ADDITIONAL HOURS ON TO HIS COMMUTE TIME. LESS TIME WITH FAMILY AND A CAR WITH 72,000 MILES THAT WE CAN'T DRIVE!!! CHRYSLER'S OWN MECHANICS ADMIT THE DEFECT WITH THE 2.7L ENGINES, WHY WON'T THE COMPANY ACKNOWLEDGE THE PROBLEM. I'LL TELL YOU WHY......HAVING TO STAND UP AND TAKE RESPONSIBILITY FOR THEIR DEFECTIVE ENGINE WOULD TOTALLY BANKRUPT THEM. NOT TO MENTION TARNISH THE "MERCEDES-BENZ" AFFILIATION. SINCE HEARING THIS I HAVE RESEARCHED THIS AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AND CHRYSLER WON'T DO A [XXX] THING ABOUT IT!!! MY PARENTS HAVE BEEN LOYAL CHRYSLER OWNERS SINCE THEIR FIRST NEW CAR 40 YEARS AGO......I DOUBT THAT THEY WILL CONTINUE TO BE. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10171638

Incident

Oct 20, 2006

Mileage

72,095 mi

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON THE FREEWAY THERE WAS A LOUD NOISE AND THE VEHICLE STALLED SUDDENLY WITHOUT WARNING. THE CHECK ENGINE LIGHT ILLUMINATED AT THE TIME OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND DETERMINED THE ENGINE FAILED AND A NEW ENGINE WOULD HAVE TO BE INSTALLED. THE CONTACT MAINTAINED OIL CHANGES EVERY 3,000 MILES. ON ONE OCCASION, THE OIL LIGHT ILLUMINATED INDICATING THE OIL WAS LOW, BUT THE OIL WAS AT THE PROPER SPOT WHEN CHECKED. WHEN THE CONTACT ACCELERATED THE VEHICLE, BLUE SMOKE CAME OUT OF THE EXHAUST. THE VEHICLE ALSO FAILED THE SMOG CHECK.

NHTSA ID

10167671

Incident

Sep 8, 2006

Mileage

100,000 mi

I HAVE A 1998 CHRYSLER CONCORD THAT RECEIVED ROUTINE MAINTENANCE. WHILE DRIVING ON DAY, I HEARD A KNOCKING NOISE COME FROM THE ENGINE. I PULLED OVER AND TURNED THE CAR OFF. THE CAR NEVER CUT BACK ON AND THE MECHANIC STATED THAT THE ENGINE LOCKED UP. I PHONED SEVERAL ENGINE REPAIR COMPANIES AND WAS NOTIFIED THAT THEY RECEIVE MANY COMPLAINTS / REQUESTS FOR THE ENGINES. THEY ALSO STATED THAT THE CONCORD HAD ONE OF THE WORST PERFORMING AND THE MOST EXPENSIVE ENGINES. *JB

NHTSA ID

10165991

Incident

Jun 14, 2003