1991 Chrysler Imperial Owner Complaints

TL* THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. THE DEALER DIAGNOSED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE PART WAS NO LONGER IN PRODUCTION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10898948

Incident

Jun 20, 2016

TL* THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. THE CONTACT STATED THAT THE VARIOUS ABS AND BRAKE LIGHT WARNING INDICATORS RANDOMLY FLASHED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE PART WAS ORDERED ON A SPECIFIC DATE AND WAS NOT AVAILABLE. THE CONTACT WAS NOT ABLE TO OBTAIN THE PART FROM THAT DEALER. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO A SECOND DEALER, BUT THE PART WAS STILL NOT AVAILABLE MONTHS LATER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,069.

NHTSA ID

10809172

Incident

Jul 13, 2015

Mileage

69,069 mi

MY CAR'S ABS SYSTEM HAS FAILED. YOU HAVE TO STEP REALLY HARD ON THE BRAKE PAD TO GET THE CAR TO STOP. THE DEALER HAS TESTED THE VEHICLE AND DETERMINED THAT THE ABS PUMP IS FAILED AND COVERED BY A FEDERAL RECALL 96V099000. THE CAR WAS REPAIRED IN THE 90'S DURING THE RECALL, BUT IT'S FAILED AGAIN. CHRYSLER HAS GUARANTEED THAT THE RECALL WILL BE HONORED REGARDLESS OF WHEN (FOREVER BASICALLY) OR WHO OWNS THE CAR. THE DEALER HAS HAD MY CAR NOW 3 MONTHS STILL WAITING ON PARTS. PLEASE HELP STEP IN AND MAKE CHRYSLER HONOR THE RECALL AND FIX MY CAR.

NHTSA ID

10790014

Incident

Aug 4, 2015

Mileage

69,070 mi

TL* THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,971. UPDATED 1/15/16 *CN

NHTSA ID

10779105

Incident

Sep 30, 2015

Mileage

199,971 mi

TL* THE CONTACT OWNED A 1991 CHRYSLER IMPERIAL. THE CONTACT STATED THAT THE VEHICLE WAS EXTREMELY DIFFICULT TO STEER AND HE HAD HEARD A LOUD POPPING NOISE EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE HAD NOT BEEN INSPECTED, DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA ID

10584517

Incident

Feb 1, 2012

Mileage

200,000 mi

1991 CHRYSLER IMPERIAL. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM PUMP MOTOR ASSEMBLY FAILURE. *SMD THE CONSUMER STATED IN APRIL OF 2010, SHE BEGAN HAVING BRAKE ISSUES. UPON RESEARCH, IT WAS DISCOVERED THERE WAS WRITTEN DOCUMENTATION THAT CHRYSLER ISSUED A RECALL FOR THE ABS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ABS PUMP MODULE WAS REPLACED AT A COST OF $ 271.25. THE NEW ABS MODULE STARTED MALFUNCTIONING IN JUNE OF 2012, STARTING WITH SMALL CHIRPING NOISES THEN GROWING LOUDER INTO SQUEALS AND GRINDING FROM THE ABS PUMP MOTOR ITSELF. THE VEHICLE WAS RETURNED TO THE DEALER, WHERE IT WAS DETERMINED THE PUMP HAD FAILED AND A NEW ONE WAS INSTALLED. THE CONSUMER CALLED CHRYSLER TO INFORM THEM, THE PUMP THAT WAS INSTALLED IN 2010 HAD FAILED AND THE VEHICLE WAS IN THE SHOP FOR WARRANTY REPAIR. WHEN THE CONSUMER'S SON PICKED UP THE VEHICLE AND LEFT THE PARKING LOT, THE ABS WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST 90% OF ITS ABILITY TO STOP. THE MECHANIC STATED THERE WAS A SHORT IN THE ABS PUMP MOTOR WHICH CAUSED THE BRAKES TO FAIL. AFTER CONTACTING CHRYSLER AGAIN, THEY AUTHORIZED ANOTHER ABS PUMP TO BE INSTALLED. AFTER THE INSTALLATION, THE ABS WARNING LIGHT STARTED ILLUMINATING OFF AND ON INTERMITTENTLY. THE CONSUMER MADE SEVERAL ATTEMPTS TO HAVE THE DEALER RESOLVED THE ISSUE BY HAVING THEM KEEP THE VEHICLE FOR WEEKS AT A TIME, AND WE THE VEHICLE WAS PICKED UP, THE ABS WARNING LIGHT WAS STILL ON. THE CONSUMER LEARNED TO DEAL WITH THE LIGHT, UNTIL ONE DAY, WHILE SHE WAS DRIVING, THE ABS PUMP BEGAN MAKING A LOUD GRINDING NOISE AND STOPPED ALL TOGETHER. CHRYSLER ADVISED THE CONSUMER TO TAKE THE VEHICLE TO A REPAIR SHOP OF HER CHOICE. THE CONSUMERS MECHANIC DIAGNOSED THE PROBLEM AS A FAULTY ABS PUMP. WHEN CHRYSLER WAS CONTACTED AGAIN, THE CONSUMER WAS INFORMED THE PART WAS NO LONGER AVAILABLE. HOWEVER, THE REPAIR SHOP STATED THEY HAD ONE. CHRYSLER CLAIMED, THEY WERE UNABLE TO LOCATE THE PUMP UNDER WARRANTY, AND THEY WERE CLOSING THE CASE.

NHTSA ID

10556686

Incident

Apr 1, 2010

TL*THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. THE CONTACT STATED THAT THE LINKAGE FOR THE TRANSMISSION DISCONNECTED FROM THE STEERING COLUMN WHILE SHE WAS DRIVING APPROXIMATELY 15 MPH. THE FAILURE WAS NOT DIAGNOSED BY A MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 82,000.

NHTSA ID

10341622

Incident

Jun 26, 2010

Mileage

82,000 mi

EMAILED REC'D ON BEHALF OF (NE) ISSUE WITH CHRYSLER CORPORATION CAR WARRANTY FOR HIS 1991 CHRYSLER IMPERIAL EXPERIENCED SEVERAL ABS BRAKE REPAIRS *TGW THE CONSUMER STATED THE DEALERSHIP DID NOT REPAIR IS VEHICLE PROPERLY AND THEY CHARGED HIM FOR LABOR THREE TIMES. THE CONSUMER STATED HE ALMOST RAN A RED LIGHT THREE WEEKS AGO BECAUSE THE BRAKES HAD FAILED AGAIN. THE CONSUMER FINALLY WENT TO A REPAIR SHOP WHERE THEY REPLACED THE ABS HYDRAULIC UNIT AND ABS PUMP. THE CONSUMER STATED CHRYSLER SENT A CHECK FOR $700.00, HE IS REQUESTING THE FULL AMOUNT FOR THE ABS REPAIRS.( RECALL 96V099000) *JB

NHTSA ID

10336961

Incident

Jan 1, 1901

1991 CHRYSLER IMPERIAL ABS BRAKE SYSTEM FAILURE IN 2005 A DEALERSHIP SUPPOSED TO REPAIR UNDER RECALL BUT SYSTEM HAS FAILED AGAIN JANUARY 2009. CHRYSLER REFUSES TO REPAIR, CAR HAS 50,000 MILES ON IT. REQUEST ASSISTANCE TO GET CHRYSLER TO REPAIR. *TR

NHTSA ID

10261440

Incident

Jan 22, 2009

Mileage

50,000 mi

TL*THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. WHILE DRIVING 15 MPH, THE BRAKES FAILED WHEN THE PEDAL WAS DEPRESSED. THE CONTACT SIDESWIPED ANOTHER VEHICLE. THE OTHER VEHICLE SUSTAINED SUBSTANTIAL DAMAGES, BUT THE CONTACT'S VEHICLE WAS IN TACT. THREE WEEKS PRIOR TO THE CRASH, THE BRAKES WERE SERVICED BY THE DEALER. THE CONTACT IS AFRAID TO TAKE THE VEHICLE BACK TO THE SAME DEALER; HOWEVER, IT IS THE ONLY CHRYSLER DEALER IN HIS LOCAL AREA. A POLICE REPORT WAS FILED. NHTSA CAMPAIGN ID NUMBERS 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) AND 91V191000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS) WERE REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 144,000.

NHTSA ID

10226886

Incident

Mar 10, 2008

Mileage

144,000 mi

TL*THE CONTACT OWNS A 1991 CHRYSLER IMPERIAL. WHILE DRIVING 50 MPH, THE CONTACT HAD TO EXCESSIVELY APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. A PROFESSIONAL TECHNICIAN REPLACED THE BRAKE SYSTEM AND NOTICED WIRES STICKING OUT OF THE ANTILOCK CONTROL UNIT. THE DEALER STATED THAT HER VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK). THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 103,000.

NHTSA ID

10223138

Incident

Mar 11, 2008

Mileage

103,000 mi

VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE, AND MECHANIC STATED THERE WAS RECALL 91V191000 CONCERNING BRAKE LINE FAILURE. HOWEVER, RECALL REPAIRS HAD NOT BEEN PERFORMED BECAUSE DEALER DID NOT HAVE THE PARTS. *AK *PH *NM

NHTSA ID

10048028

AT 98,000 MI VEHICLE WAS TAKEN TO DEALER FOR ABS BRAKE SYSTEM FAILURE REPAIR. DEALER DID ONLY WHAT WAS REQUIRED ON THE RECALL. IT WAS ONLY A PARTIAL REPAIR, AND CONSUMER DID NOT GET MORE THAN 40,000 MILES OUT OF THE REPAIRS. ABS BRAKES WERE STILL OPERATING POORLY. *AK

NHTSA ID

10044558

Mileage

98,000 mi

I HAVE READ ABOUT THE RECALL ON THE ABS SYSTEM FOR THE CHRYSLER IMPERIAL. I PURCHASED A 1991 IMPERIAL IN FEBRUARY OF 2000. IN MAY OF 2000 I HAD TO HAVE SOME REPAIR WORK DONE ON THE BRAKE SYSTEM. SUCH AS REPLACEMENT OF THE PUMP MOTOR AND THE ACCUMULATOR FOR THE AMOUNT OF $623.61 LABOR AND PARTS. ONCE AGAIN IN NOVEMBER OF 2002 I HAD TO HAVE THE ACCUMULATOR PRESSURE SWITCH REPLACED, LISTED AS DUAL FUNCTION PRESSURE SWITCH HOLDING PRESSURE AT 2000 PSI. THIS REPAIR JOB COST ME $466.82 OUT OF POCKET INCLUDING LABOR AND PARTS. I WOULD LIKE TO KNOW IF I QUALIFY UNDER THE RECALL FOR REIMBURSEMENT CONSIDERING THE VEHICLE WAS NOT 10 YEARS OLD AND THE MILEAGE WAS JUST AT 100036 IN MAY OF 2000 AND 120331 IN NOVEMBER OF 2002. TO THIS DAY I AM STILL HAVING PROBLEMS WITH THE BRAKE SYSTEM. AS OF NOW THE ANTI-LOCK LIGHT WILL NOT GO OFF AFTER STARTING THE VEHICLE. I AM TO AFRAID TO TAKE IT BACK TO A CHRYSLER DEALERSHIP FOR I CAN NOT AFFORD ANOTHER 400 TO 600 DOLLARS OUT OF POCKET. PLEASE INFORM OF MY STATUS WITH THIS SITUATION. *PH

NHTSA ID

10038790

Incident

May 26, 2000

Mileage

100,036 mi

WHILE DRIVING, THE AIR BAG BLEW IN THE CONSUMERS FACE WITHOUT WARNING. SCC *JB

NHTSA ID

10009026

Incident

Jan 5, 2003

Mileage

177,560 mi

WHILE DRIVING, THE AIR BAG DEPLOYED WITHOUT WARNING, HITTING THE CONSUMER IN THE FACE. THE CONSUMER WRECKED THE VEHICLE. SCC

NHTSA ID

10004701

CONSUMER STATED THAT THE FUEL RAIL CRACKED WITHOUT WARNING GAS TO LEAK ONTO THE ENGINE. DEALER NOTIFIED. TS

NHTSA ID

10003708

Incident

Jan 3, 2003

WHILE DRIVING, THE DRIVER SIDE AIR BAGS DEPLOYED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A POLE. THE DEALER WAS NOTIFIED. PH SCC

NHTSA ID

10002157

Incident

Jan 5, 2003

UNDER 25 MPH, TRANSMISSION FAILED, NO REVERSE, NO FOWARD GEARS. DT

NHTSA ID

768618

Incident

Oct 12, 2002

COMPUTER SYSTEM FOR SUSPENSION IS FAULTY. DEALER CONTACTED.*AK *YD

NHTSA ID

8006286

CONSUMER STATES THAT THE COMPUTER ASSISTED, AIR COMPRESSED AIR RIDE LOAD LEVELING SYSTEM IS NOT A VALID DESIGNED SYSTEM AND IS NOT ROADWORTHY, CONSUMER IS REQUESTING THE PROBLEMS WITH THIS SYSTEM BE REPAIRED. *SLC

NHTSA ID

564580

CONSUMER STATED THAT HE IS EXPERIENCING PROBLEMS ON AIR LEVELING SUSPENSION SYSTEM, SUPERFLUOUS SHOCKS, SOLENOIDS,LINES,COMPRESSOR PUMP,MOTOR UNITS, HAVE ALL BEEN REPLACED TO CORRECT PROBLEM, CONSUMER ALSO STATES THERE WAS AN ACCIDENT BUT DOES NOT EXPLAIN IN DETAIL.*YD

NHTSA ID

564432

WHILE DRIVING OUT OF DRIVEWAY AT ABOUT 20 MPH CONSUMER TRIED TO PUT ON BRAKES, AND VEHCILE WOULD NOT STOP. CONSUMER HAD TO PUMP AND PUMP PEDAL TO GET VEHCILE TO STOP, PUMPING HELPED MAKE CAR STOP. IF ON THE HIGWAY THIS COULD HAVE CAUSED INJURY.*AK

NHTSA ID

873606

Incident

Jul 23, 2000

RECALL 96V099/ABS BRAKES. VEHICLE HAS BEEN INTO THE DEALERSHIP THREE TIMES FOR RECALL REPAIRS. *AK

NHTSA ID

858726

Incident

Mar 13, 2000

THE FUEL RAIL HAS A HAIRLINE CRACK AND IS LEAKING,CREATING A VERY HAZARDOUS SITUATION EXACTLY LIKE THE LHS MODELS WHICH WERE COVERED BY RECALL AND LISTED ON YOUR WEB SITE. NHTSA CAMPAIGN # 98V184000. THE IMPERIAL MODEL IS THE LHS'S PREDECESSOR.THE COST OF THE REPAIR IS $540.00. I DO NOT THINK A FUEL LINE IS A PLANNED OBSELECENSE ITEM. CHRYSLER HAS HAD MANY PROBLEMS WITH FUEL RAILS. I FEEL THE IMPERIAL SHOULD BE COVERED JUST AS THE LHS WAS SINCE THE PROBLEM APPARENTLY BEGAN WITH THE IMPERIALS. I HAVE REQUESTED THE OLD PART FROM THE DEALER. ALSO NOTE ON YOUR CONSUMER COMPLAINT SITE ODI ID: 832841REGARDING THE SAME LEAKING PROBLEM. I APPRECIATE YOUR HELP IN THIS MATTER. *AK

NHTSA ID

715903

Incident

Dec 3, 1999