RoadVitals

2025 Chrysler Pacifica Plug-In Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 19, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 27, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2025 Chrysler Pacifica Plug-In Hybrid, most frequently naming the electrical category. 1 safety recall has been issued covering this model year; and 209 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V191000

SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Mar 27, 2025
8 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025 Chrysler Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.
The risk: Reduced steering control, a brake fluid leak, and loss of front brake function increase the risk of a crash.
The remedy: Dealers will inspect and replace the front brake caliper brackets and bolts, as necessary, free of charge. Owner notification letters were mailed April 10, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 27C.
Chrysler (FCA US, LLC)Manufacturer number 27CView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Aug 19, 2026

The contact rented a 2025 Chrysler Pacifica Hybrid from Budget Car Rental (2176 Main St, Dunedin, FL 34698). The contact stated that while driving approximately 55 MPH, the contact believed that the vehicle was being tracked via Bluetooth throughout a trip from Florida to Kansas City to New York and back to Florida, as the vehicle was surrounded by other vehicles with suggestive and personalized license plates. The contact reported the issue to the Florida Department of Law Enforcement. The manufacturer was not notified of the issue.

NHTSA ID
11757923
Incident
May 16, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100959

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Rear View Camera This part requires manual claim review. If a DID-I of the failure condition is not uploaded, even for claims falling outside of 3 months in service, then the claim will be rejected. For claims related to blurry or poor image quality refer to SOL S2208000045, the content of which has also been added to the service manual, needs to be followed to generate the DID-I for review.

9100936

ELECTRICAL SYSTEM

FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Battery disconnection is required to reset PCM. Please follow SOL S2624000004.

9100931

POWER TRAIN

DIFFERENTIAL Rear Axle Some AWD Chrysler Pacificas are exhibiting a grinding noise coming from the PTU when it's shifting from 2WD to AWD. C1477-48 may also be present. To engage AWD, the DTCM energizes the hydraulic pump inside the RDM to apply the torque transfer clutch. This allows the propeller shaft to spin up to speed and match the front axle speed allowing the shift fork in the PTU to engage without clashing. The DTCM utilizes the pressure sensor on the RDM to determine the amount of hydraulic pressure applied to the clutches. If that pressure sensor fails, there can be inadequate pressure, preventing the driveshaft from coming up to speed when going into AWD. This will cause a grinding noise in the PTU. If the vehicle comes in with a grinding noise coming from the PTU, prior to replacing the PTU or RDM, replace the RDM pressure sensor 68227790AD and verify whether the concern has been resolved.

9100930

ELECTRICAL SYSTEM

Inspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system signals before replacing RU Blower motor, with PN#68308952AD

S2621000006

ELECTRICAL SYSTEM

Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.

S2621000005

ELECTRICAL SYSTEM; POWER TRAIN

Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Pacifica Plug-In Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026020—
2025Viewing110—
2024260029.0
2023400136.9
20221160238.9
2021261140.4
2020582250.2
2019452245.1
20182256459.1
2017796357.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.