RoadVitals

2025 Chrysler Pacifica Plug-In Hybrid

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 27, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2025 Chrysler Pacifica Plug-In Hybrid. 1 safety recall has been issued covering this model year; and 194 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V191000

SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Mar 27, 2025
8 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025 Chrysler Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.
The risk: Reduced steering control, a brake fluid leak, and loss of front brake function increase the risk of a crash.
The remedy: Dealers will inspect and replace the front brake caliper brackets and bolts, as necessary, free of charge. Owner notification letters were mailed April 10, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 27C.
Chrysler (FCA US, LLC)Manufacturer number 27CView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

113550

EVAPORATOR - AIR CONDITIONING

113551

EVAPORATOR - AIR CONDITIONING

S2524000009 REV.A

Customer Indicates Air Conditioning Blows Warm.

9100860

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100803 Rev 3

ELECTRICAL SYSTEM; STRUCTURE:BODY

Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2) If the fog lamp(s) do not light. Refer to Star Online Publication S2523000085 for details.

S2508000025 REV. B

ELECTRICAL SYSTEM

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Pacifica Plug-In Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025Viewing010—
2024260029.9
2023400137.0
20221150238.7
2021261140.4
2020582250.3
2019452245.3
20182236458.6
2017796358.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.