RoadVitals

2025 Kia Niro EV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 17, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 17, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2025 Kia Niro EV, most frequently naming the driver assistance category. 1 safety recall has been issued covering this model year; and 12 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V024000

ELECTRICAL SYSTEM:WIRING; SEATS

Jan 17, 2025
80,255 units potentially affected
The defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
The risk: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
The remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Kia America, Inc.Manufacturer number SC332View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Aug 17, 2026

I was slowly driving in the parking lot of the Meadowmeer Golf course on [XXX] today, Monday XXX at about 11:30AM. As I began the turn to pull into a parking space, at about 5 miles an hour, the car rapidly and unexpectedly accelerated. I immediately slammed on the brakes, leaving skid marks on the payment. Before the car stopped it drove into a curb around a flower garden. The i-pedal was not engaged. Myself and the passengers were frightened but not injured. No one has inspected the car as yet. There were no messages. I am trying to reach the dealer Kia of Bremerton, WA but they have not yet been responsive. The car has been driven about 9500 miles in total. I bought it as a certified used car from Kia on XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11757547
Incident
Aug 17, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_CLI049_R2

ELECTRICAL SYSTEM; VISIBILITY/WIPER

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.

TSB_ELE426

ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.

TSB_ELE422

ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TSB_SC358

VISIBILITY/WIPER

VOLUNTARY SERVICE CAMPAIGN: INCORRECT AMOUNT OF AIR CONDITIONING REFRIGERANT (SC358) - This bulletin provides information regarding an incorrect amount of air conditioning refrigerant in certain 2025MY Niro EV, HEV, and PHEV (SG2 P/HEV, SG2 EV) vehicles manufactured between September 2, 2024 and May 19, 2025. During assembly, the affected vehicles may have been produced with the incorrect amount of refrigerant during the in-line manufacturing process. As a result, the HVAC system may provide insufficient cooling in the cabin when vehicle owners are operating the vehicle.

SC358_OWNR

VISIBILITY/WIPER

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC358) - This document is the owner notification advising that Kia is conducting Voluntary Service Campaign on certain 2025 MY Niro, Niro Plug-in Hybrid, and Niro EV vehicles, manufactured from September 2, 2024 through May 19, 2025, to inspect and, if necessary, recover and charge the air conditioner refrigerant.

SC358_QA

VISIBILITY/WIPER

VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC358) - This document is the Question and Answer guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC358.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kia Niro EV by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025Viewing110—
2024620—
2023153055.9
2022302157.4
2021211—
2020192156.2
2019170144.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.