BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
2020 Kia Niro EV
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 17 NHTSA owner-reported complaints for the 2020 Kia Niro EV, most frequently naming the driver assistance, electrical and powertrain (other) categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 62 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2020 | 1 | 1 |
| Nov 2021 | 3 | 4 |
| Jan 2023 | 1 | 5 |
| Nov 2023 | 1 | 6 |
| Dec 2023 | 1 | 7 |
| Feb 2024 | 1 | 8 |
| Mar 2024 | 1 | 9 |
| May 2024 | 1 | 10 |
| Nov 2024 | 1 | 11 |
| Jan 2025 | 1 | 12 |
| Jun 2025 | 1 | 13 |
| Jul 2025 | 1 | 14 |
| Sep 2025 | 1 | 15 |
| Feb 2026 | 1 | 16 |
| Jun 2026 | 1 | 17 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance525.0%
- Electrical420.0%
- Powertrain (other)315.0%
- Fuel system315.0%
- Brakes15.0%
- Visibility15.0%
- Engine15.0%
- Other / unspecified15.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2020 Kia Niro EV. The contact stated that the rearview camera intermittently failed to display an image when the vehicle was shifted into reverse. The contact stated that reverse engaged normally, and the audible alert was sounded; however, the display screen periodically remained blank. The contact stated that the failure was intermittent but had occurred several times. The contact stated that the rearview camera operated properly for a while before the failure reoccurred. The vehicle was taken to a dealer prior to the expiration of the warranty. The dealer was unable to duplicate the failure, and the vehicle was not repaired. The manufacturer was notified of the failure and suggested that the vehicle be taken for additional diagnostic tests, and the dealer would consult with technical assistance from the manufacturer to determine how to repair the vehicle. The failure mileage was approximately 11,000.
- NHTSA ID
- 11745741
- Incident
- Oct 30, 2025
- Mileage
- 11,000 mi
The contact owns a 2020 Kia Niro EV. The contact stated that the vehicle was repaired under an undisclosed recall on two separate occasions; however, the part failed a third time after the vehicle was repaired. The manufacturer declined to offer additional repairs under the recall. The contact referenced NHTSA Campaign Number: 22V899000 (ELECTRICAL SYSTEM); and associated the failures with the recall. The vehicle was driven to a dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.
- NHTSA ID
- 11716865
- Incident
- Dec 6, 2022
- Mileage
- 55,000 mi
I had just left my doctor after a protracted visit and was almost late for dinner guests. I noticed a thumping and thought it was the road, but it was a 3/8" bolt in my tire tread.I pulled up at Costco, hoping they could repair it quickly but was told I had to wait 2.5 hours when I had guests coming in an hour. I decided I would have to change the tire. When opening the trunk I found there is no spare, but saw a kit to fix the flat, which I vaguely remember reading about. I'm in a huge hurry to get home but I open the Owner's manual and there is: NADA about the flat repair. So I look at the components. There is a container of the repair solution and a pump with cartoons on it and a hose with a needle to insert into the puncture. After studying the cartoons for about 5 minutes (I am a highly technical, retired 82 year old ex IT professional), I figured out how to connect the can into the pump the hose to the pump and the power cord into the cigarette lighter (how many people still smoke and what would happen if the 12v socket disappears). I was then able to try to repair the puncture but it was for nought as the hole - duh - was too big. I also apparently ruined any chance the repair shop could repair the hole. The tire shop said my repair solution ruined the chance to repair the tire. Heaven help me if I get a flat in the rural boondocks!!!!! My complaint is: 1. What if this happened on a dark 2 lane country road 100 miles from nowhere and I were a single female or aged, frail couple? How would they manage to put together the repair flat kit with the hieroglyphic documentation on the repair kit pump? Could they be stranded for days without food, water, survival gear like coats or blankets? 2. Not supplying a spare doughnut tire could be imperiling vulnerable people. 3. The Owner's manual does not mention tire repair at all.
- NHTSA ID
- 11687177
- Incident
- Sep 12, 2025
The contact owns a 2021 Kia Niro. The contact stated that when the vehicle was started, the refill inverter coolant warning light illuminated. In addition, the contact stated that the refill inverter warning light illuminated while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed with debris and corrosion in the inverters and electronic water pump. The contact was informed that the radiator and the water pump needed to be replaced. The vehicle was not repaired. The contact stated that in November 2023, the contact received Technical Service Bulletin: SA512, and the dealer attempted four times to perform the repair but was unsuccessful. In addition, the contact stated that the dealer who performed the Technical Service Bulletin: SA512, had not diagnosed the vehicle. The vehicle was taken to an alternate dealer, who investigated and informed the contact that the Technical Service Bulletin: SA512, repair was not properly performed, and stated that this was the reason for the corrosion and debris in the water pump. The manufacturer was made aware of the failure, and a case was filed. The contact stated that a buy-back by the manufacturer was requested; however, the buy-back request was denied. The failure mileage was approximately 44,910.
- NHTSA ID
- 11675157
- Incident
- Nov 13, 2023
- Mileage
- 44,910 mi
There is a silver strip that runs horizontally along the middle of the dashboard from one side to the other. It’s made out of a very reflective material. During the midday hours, it brightly shines the sun directly into the driver’s and passenger’s eyes—it’s very blinding!–and makes it difficult and unsafe to drive. I can’t even begin to think about teaching our teenage son how to drive in this car because of this safety issue.
- NHTSA ID
- 11665097
- Incident
- Jun 4, 2025
About 7 months ago, "Refill Inverter Coolant" warning came up. Since then, I've scheduled service appoitment wtih Van Nuys Kia dealership 5 times to resolve this issue, but even after recent appoitment 2 weeks ago, this warning is still came up on my dashboard. Every time I start the car, the persistent refill inverter coolant light comes on. I believe I am experiencing this issue because KIA and their dealership where I bought my car doesn't want take ownership of this issue and resolve it. I am deeply concerned about my safety and the safety of my children when I drive my Kia vehicle.
- NHTSA ID
- 11633536
- Incident
- Mar 1, 2024
vehicle started jerking suddenly and uncontrollably. It jerked to the side almost gliding into another vehicle there is a smell also coming from the car and wheels have extensive loss of threading due to abrupt change of speed and direction. Controlling the vehicle does this more regularly but this time I almost hit a vehicle to the side of me and I could not get cargo straight for a second it was a quick incident but it's pretty much made me want to check into this recall because it was very scary. And I don't know if it'll get worse because it seems to have gradually gotten worse and is messing up certain parts of the car that I need and I can tell the difference and I have not been in an accident thank God because I was able to control the vehicle but I do feel that it's only going to get worse and I don't like the smell I endure and I know that's one of the signs of the recall. But I do not like to drive with danger so think this is becoming more important.
- NHTSA ID
- 11628061
- Incident
- Nov 30, 2024
The interior instrument panel horizontal angled trim has a shiny metal surface that when the sun shines on it, reflects into the driver's eyes causing a blinding experience. The driver cannot see the instrument panel, the display, the controls, and causes a total white out/ washout of visibility. Due to a camera's light sensitivity and auto adjustment of same, pictures don't serve well as to the actual blinding experience.
- NHTSA ID
- 11590270
- Incident
- May 21, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
TECHNICAL SERVICE BULLETIN: BSA REPLACEMENT (PI2603Y) - This bulletin provides information related to the Technical Service Bulletin previously published under PI2603, titled “BMS Battery Diagnostic Logic Improvement.” If one or more of the Diagnostic Trouble Codes (DTCs) listed in the bulletin are present or stored after the Battery Management System (BMS) software upgrade has been performed per PI2603, follow the procedure outlined in this publication to replace the Battery System Assembly (BSA) on the applicable vehicle.
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2603) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to update the battery management system (BMS) software to enhance battery diagnostic performance in certain 2020-2022 MY Niro EV vehicles.
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2603) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign to update the battery management system (BMS) software to enhance battery diagnostic performance in certain 2020-2022 MY Niro EV vehicles manufactured from June 2, 2020 through November 8, 2021.
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2603) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2603.
ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2603) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Product Improvement Campaign to update the battery management system (BMS) software to enhance battery diagnostic performance in certain 2020-2022 MY Niro EV vehicles manufactured from June 2, 2020 through November 8, 2021.
ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.