Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Aug 19, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 326 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2007 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed Aug 19, 2016
Crash reported1 injury reported
FRONT PASSENGER AIRBAG DEPLOYED DURING FRONTAL IMPACT WITH ANOTHER VEHICLE. THE FRONT SEAT BELTED PASSENGER WAS PERMANENTLY BLINDED BY THE AIR BAG. THE AIRBAG STRUCK THE REAR VIEW MIRROR ON THE WINDSHIELD AND BROKE IT FROM THE MOUNT CAUSING HALF THE MIRROR TO IMPACT FRONT SEATED PASSENGER'S FACE. PASSENGER TOTALLY BLIND AS A RESULT.
NHTSA ID
10897129
Incident
Jun 5, 2016
Mileage
125,000 mi
AirbagsElectrical
Filed Jun 23, 2016
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL, BRAKE ASSIST SYSTEM, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED FOR MORE THAN 18 MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING (PART NUMBER 68281393AB) NEEDED TO BE REPLACED. THE MANUFACTURER FAILED TO PRODUCE THE REQUIRED PART TO REPAIR THE VEHICLE. THE CONTACT AND MECHANIC CONTACTED THE DEALER AND MANUFACTURER NUMEROUS TIMES DURING THE 18 MONTHS TO PURCHASE THE PARTS, BUT WAS NOT SUCCESSFUL. THE FAILURE MILEAGE WAS 148,000.
NHTSA ID
10876129
Incident
Jun 4, 2014
Mileage
148,000 mi
AirbagsBrakesEngine
Filed Nov 9, 2015
IT WAS RAINING OUT AND I WAS DECREASING SPEED PULLING INTO A TURNING LANE, THE CAR LOST STEERING AND BRAKES UNTIL I WAS ABLE TO GET IT OFF THE ROAD AND TURN IT OFF AND RESTART IT.
NHTSA ID
10789257
Incident
Nov 5, 2015
Mileage
81,000 mi
AirbagsDriver assistanceElectrical
Filed May 26, 2015
THE TRACTION CONTROL AND ESP LIGHTS HAVE BEEN ON FOR MONTHS, DEALER STATES THAT THE PROBLEM IS THE CLOCKSPRING, BUT PART IS NOT AVAILABLE. SO CURRENTLY THE ESP AND TRACTION CONTROL, BOTH OF WHICH ARE SAFETY FEATURES ARE NOT FUNCTIONING AND I CAN NOT REPAIR CAUSE PART IS NOT READILY AVAILABLE, I FEEL THERE SHOULD BE A RECALL TO COVER THIS SAFETY CONCERN.
NHTSA ID
10721507
Incident
Nov 1, 2014
Mileage
100,000 mi
AirbagsElectrical
Filed Feb 11, 2015
2007 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE WAS AT THE DEALER FOR A MONTH, WITH NO REMEDY IN SIGHT. THE CLOCKSPRING WAS REPLACED. HOWEVER, THE VEHICLE CONTINUED TO STALLED. THE DEALER STATED THE CLOCKSPRING WAS REPLACED, BECAUSE THERE WAS A LIGHT ON THE DASHBOARD. *JB
NHTSA ID
10666947
Incident
Feb 2, 2015
Airbags
Filed Sep 11, 2012
Crash reported1 injury reported
WHILE STOPPED AT INTERSECTION A VEHICLE TRAVELING AT 40 TO 60 MPH TRIED TO TURN THE CORNER AND STRUCK OUR VEHICLE IN THE LEFT FRONT CORNER. THE COLLISION TOTALED THE VEHICLE MAKING THE TURN. AT THIS TIME THE INSURANCE CO. HASN'T DECIDED WHETHER TO TOTAL OURS OR NOT. THIS VEHICLE IS EQUIPPED WITH FRONT AIR BAGS, UNDER DASH LEG AIR BAGS AND FULL SIDE CURTAIN AIR BAGS. NONE OF THE AIR BAGS DEPLOYED. I WOULD HAVE THOUGHT THAT WITH THE DIRECTION OF THE IMPACT THAT ALL AIR BAGS WOULD HAVE DEPLOYED, INSTEAD OF NONE. *TR
NHTSA ID
10475067
Incident
Sep 9, 2012
Mileage
102,000 mi
Airbags
Filed Aug 26, 2011
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS KNOCKED UNCONSCIOUS AS THE VEHICLE CONTINUED UNTIL CRASHING INTO A TREE. THE VEHICLE WAS TOWED AND AWAITING INSPECTION. THE CONTACT BELIEVED THAT THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 92,000.
NHTSA ID
10421634
Incident
Aug 24, 2011
Mileage
92,000 mi
Airbags
Filed Jul 9, 2011
Crash reported
ON JULY 30, 2009, THE AIRBAGS ON MY 2007 PACIFICA DID NOT DEPLOY DURING A MOTOR VEHICLE ACCIDENT. I WAS HIT FROM BEHIND AND MY VEHICLE HIT MULTIPLE TREES BEFORE CRASHING INTO A LARGER ONE, STOPPING MY VEHICLE. MY HEAD HIT AND BROKE THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY. I SUFFERED SEVERAL INJURIES RELATED TO THE ACCIDENT. *TR
NHTSA ID
10411632
Incident
Jul 30, 2009
Airbags
Filed Sep 18, 2008
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 60 MPH, AN OPPOSING MOTORIST FAILED TO STOP AT THE STOP SIGN AND CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. BOTH VEHICLES SUSTAINED DAMAGES. THE CONTACT SUSTAINED SEVERE NECK AND SHOULDER INJURIES. THE POLICE, FIRE DEPARTMENT, AND AMBULANCE WERE CALLED TO THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT IS WAITING ON A RESPONSE FROM THE INSURANCE COMPANY REGARDING THE EXTENT OF THE DAMAGES. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 36,000.
NHTSA ID
10242802
Incident
Sep 10, 2008
Mileage
36,000 mi
AirbagsInterior & seats
Filed Jan 16, 2008
Crash reported1 injury reported
I WAS IN A REAR END COLLISION WITH MY 2007 CHRYSLER PACIFICA. I WAS HIT FROM BEHIND BY A CAR THAT WAS TRAVELING 50 MPH AND SHOVED INTO THE VEHICLE IN FRONT OF ME. MY AIR BAG DID NOT GO OFF AND MY DRIVERS SEAT BROKE UPON MY BEING THRUST BACK AFTER INITIAL FORWARD THRUSTING CAUSING MY LEGS TO GO UP UNDER THE DASH CAUSING INJURY TO MY LEGS AND A TORN DISC IN MY BACK FROM THE SEAT BREAKING. *TR
NHTSA ID
10215195
Incident
Dec 1, 2007
Airbags
Filed May 21, 2007
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING 35 MPH, A DEER STRUCK THE VEHICLE'S DRIVER SIDE REAR DOOR. THE TEMPERED GLASS SHATTERED INTO SMALL, SHARP PIECES CAUSING MINOR INJURIES TO THE PASSENGER. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE OCCUPANTS WERE WEARING SEAT BELTS. THE VEHICLE WAS ABLE TO BE DRIVEN. A POLICE REPORT WAS NOT FILED AT THE TIME OF THE INCIDENT. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 2,275.
NHTSA ID
10191352
Incident
May 19, 2007
Mileage
2,275 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own