RoadVitals

2007 Chrysler Pacifica Transmission Problems

Owner-reported complaints naming the transmission system, filed with NHTSA

Data refreshed

Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Sep 16, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 326 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2007 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming transmission

The 25 most recent of 27, in the owner's own words

Transmission
Filed Sep 16, 2022

My Chrysler Pacifica 2007 4.0L Shifter Check Engine Light Was On. I Took It To Get Diagnosed It Came Back Ass Gas Cap My Inboard Computer Even Read Gas-cap. So I Replaced It And The Check Engine Light Was Gone. I Say A Week Later My I Was Parked An Tried To Put The Car In Drive I Wouldn't Shift Shifter Broken Only To Find Out It Was A Piece Inside The Shifter. So I Replaced That And After Replacement Of That Now I’m Having Transmission And Electric Problems. The Car Shifts Rough And As I’m Driving The Car Doesn’t Shifts Gears Now Also Will Shift Into Auto-stick On It’s On. I’ll Put My Car Into Drive An As I’m Proceeding To Drive Say At 20mph My Rpm’s A Stay At x2000 I’ll Continue To Speed Up To 30,40 mph And My Rpm’s Will Be The Same As If My Transmission Isn’t Shifting Gears Also Hear A Whining Noise As I Drive. Replaced Transmission Inner And Outer sensors Still Having The Same Problem. Now He’s Saying My Transmission Is Shot All Together. I Put In Total $800. In repairs after the purchase of this car and its my only car RN. It’s basically idling up and not switching gears I’ve been to 3 to 5 transmission shops and auto body shops.

NHTSA ID
11484900
Incident
Sep 2, 2022
Transmission
Filed Dec 27, 2012

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, WHO THEN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPROGRAMMED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V432000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID
10490263
Incident
Dec 25, 2012
Mileage
67,000 mi
Transmission
Filed May 16, 2011

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE TRANSMISSION. THE CURRENT MILEAGE WAS 40,900 AND THE FAILURE MILEAGE WAS 40,819.

NHTSA ID
10401112
Incident
May 6, 2011
Mileage
40,819 mi
Transmission
Filed Feb 15, 2011

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION FAILED TO SHIFT TO SECOND GEAR WITHOUT WARNING. THE DEALER WAS NOT INFORMED SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY, NOR DID THE CONTACT INFORM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT A RELAY SWITCH WAS DAMAGED DUE TO WATER AND WITHOUT IT THE COMPUTER MALFUNCTIONED. THE ENGINE MOUNT ALSO FAILED CAUSING THE TORQUE CONVERTER TO DEPOSIT SHARDS OF METAL INTO THE RUBBER SEAL AROUND THE TORQUE CONVERTER AND AS A RESULT HE NEEDED TO HAVE THE TRANSMISSION REBUILT. THE PRIVATE MECHANIC WAS PERFORMING THE REPAIRS. THE CURRENT AND FAILURE MILEAGE WAS 86,000. UPDATED 3/28/11 *CN UPDATED 04/29/11

NHTSA ID
10382758
Incident
Feb 4, 2011
Mileage
86,000 mi
Transmission
Filed Dec 10, 2010

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT ALLOWED THE VEHICLE TO DECELERATE TO APPROXIMATELY 40 MPH BEFORE HE WAS ABLE TO ACCELERATE SUCCESSFULLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 59,000.

NHTSA ID
10369902
Incident
Dec 10, 2008
Mileage
36,000 mi
Transmission
Filed Dec 9, 2010

DRIVEN SHUDDERING OCCURRED INTERMITTENTLY AT SPEED 30-65MPH. ALMOST STALL CAR TWICE. *TR

NHTSA ID
10369817
Incident
Dec 6, 2010
Mileage
41,600 mi
EngineTransmission
Filed Sep 28, 2010

I PURCHASED A BRAND NEW 2007 CHRYSLER PACIFICA IN APRIL 2007. I'VE HAD PROBLEMS WITH THE ENGINE MOUNTS THREE TIMES ALREADY (JANUARY 2008, AUGUST 2009 AND SEPTEMBER 2010). MOST RECENTLY, I AM EXPERIENCING PROBLEMS WITH THE TRANSMISSION AND OIL PRESSURE BUT THE DEALER DOES NOT SEEM TO THING THERE IS A PROBLEM. I'M TIRED OF THE RUN AROUND THAT I'M GETTING. LAST MONTH, (AROUND THE FIRST WEEK IN AUGUST 2010) I BROUGHT THE CAR TO DEALER BECAUSE IT WOULD NOT START. I ASKED THEM TO CHECK THE TRANSMISSION BECAUSE IT WAS ACTING ODD, CHECK THE BRAKES, CHECK THE ENGINE MOUNTS SINCE I KNEW THESE WERE PROBLEMATIC IN THE PAST. ALSO, ASKED THEM PERFORM AN OIL CHANGE. I WAS TOLD THE CAR NEEDED A NEW BATTERY, SOME BRAKE WORK AND THE TENSIONER NEEDED TO BE REPLACED. AN OIL CHANGE WAS DONE. I WAS TOLD THE ENGINE MOUNTS WERE INSPECTED AND THEY WERE FINE AND THERE WAS NO PROBLEM WITH THE TRANSMISSION. WELL, LITTLE OVER A MONTH LATER AROUND SEPT. 22 2010, THE TRANSMISSION FELT LIKE IT WAS DRAGGING, ENGINE WAS EXTREMELY HOT, RPM'S SEEMED TO BE OUT OF WACK AND THE OIL FUEL WAS REALLY LOW. THE CAR WAS INSPECTED AND I WAS TOLD THE RUBBER AROUND THE ENGINE MOUNTS HAD TO BE REPLACED AND WAS MAKING THE ENGINE PULL AWAY FROM THE TRANSMISSION WHICH WAS CAUSING THE PROBLEM. I WAS TOLD IT WAS NORMAL TO BURN / LOOSE THAT AMOUNT OF OIL. I WAS CHARGED ANOTHER DEDUCTIBLE AND I TOOK THE CAR HOME. WELL TODAY, SEPT. 28TH, I GET IN THE CAR AND THE LOW OIL LIGHT GOES ON AND THE TRANSMISSION STILL SEEMS / FEELS WEIRD. WHAT IS GOING ON WITH CHRYSLER? NOW I HAVE TO BRING THE CAR BACK IN AND MOST LIKELY THEY WILL TRY TO CHARGE ME ANOTHER DEDUCTIBLE TO FIX THE OIL PROBLEM, TRANSMISSION AND/OR ANOTHER ENGINE MOUNT. APPARENTLY, CHRYSLER KNOWS THESE ARE PROBLEMS BUT DOES NOT DO ANYTHING TO HELP THE CONSUMER. THEY SHOULD RECALL THE CAR FOR THE ENGINE MOUNT PROBLEM. HEAVEN FORBID IF I HAVE MY CHILDREN IN THE CAR AND THE ENGINE MOUNTS CRACK AT THE SAME TIME. THIS IS UNACCEPTABLE. *TR

NHTSA ID
10357994
Incident
Sep 22, 2010
Mileage
51,000 mi
SuspensionTransmission
Filed Mar 16, 2010

I AM SURE THAT YOU ARE SWAMPED WITH TOYOTA ISSUES, BUT WE CHRYSLER OWNERS ARE GETTING UPSET AT THE PERFORMANCE ALSO. BROKEN MOTOR MOUNTS, TORQUE CONVERTERS, ROUGH IDLES, STALLING, BUMPING GEARS, ETC. MY 2007 CHRYSLER PACIFICA IS THE ROUGHEST TRANSMISSION I HAVE EVER DRIVEN IN MY 38 PLUS YEARS OF DRIVING, STALLING ON MORNING START-UPS, BANGING NOISES IN THE FRONT AROUND TURNS, AND THE LIST GOES ON. CHRYSLER MUST DO SOMETHING ON THIS DISCONTINUED PACIFICA MODEL, THE 4.0 LITRE TOURING. LIKE MOST OWNERS OF THE CHRYSLER PIECE, THIS IS THE LAST CHRYSLER I WILL EVER OWN, OR PERHAPS MAYBE THEY, OR NO-ONE EVEN CARES. THESE NUMEROUS REPEATING COMPLAINTS SHOULD BE TAKEN CARE OF, OR DOES IT TAKE DEATHS TO GET ATTENTION, AND HOW MANY DOES IT TAKE? IS 54 ENOUGH, AS I READ IN THE USA TODAY ABOUT HOW MANY GAS AND BRAKE RELATED DEATHS ARE BEING INVESTIGATED BECAUSE OF TOYOTA GREED? *TR

NHTSA ID
10320100
Incident
Sep 1, 2007
Mileage
10,000 mi
Transmission
Filed Jan 21, 2010

WE OWN A 2007 PACIFICA, WE LOVE THIS CAR, BUT THE TRANSMISSION IS SO BAD, WE HAVE TAKEN IT TO THE DEALER 8 TIMES TO HAVE THE PROBLEM FIXED. TO NO AVAIL IT IS STILL NOT FIXED, THE PROBLEM WITH THE TRANSMISSION IS A SHIFTING ISSUE IT JUST DOES NOT SHIFT ALL THE TIME. THE DEALER HAS FLASHED THE COMPUTER, REBUILT THE TRANSMISSION, AND REPLACED THE TORQUE CONVERTER, STILL NOTHING WORKS. CHRYSLER WILL NOT REPLACE THE TRANSMISSION THOUGH, EVEN THOUGH I THINK THERE IS A DEFECT SOMEWHERE IN THE TRANSMISSION FOR NOTHING AT ALL TO FIX THE PROBLEM. OF COURSE NOW IT IS OUT OF WARRANTY SO NOW THEY WILL BE HAPPY TO CHANGE THE TRANSMISSION YEAH FOR 4200.00. I JUST WISH THERE WAS SOMETHING THAT COULD BE DONE ABOUT THIS SCAM THAT CHRYSLER FED ME. IT IS TO BAD TOO, AS I HAVE OWNED CHRYSLERS FOR OVER 25 YEARS AND THIS IS HOW THEY TREAT THERE LOYAL CUSTOMERS. WILL NOT BE BUYING ANYMORE CHRYSLERS. *TR

NHTSA ID
10301810
Incident
Apr 10, 2008
Mileage
24,686 mi
Transmission
Filed Dec 21, 2009

ENGINE LIGHT ON FOR MORE THAN A WEEK. DID NOT NOTICE ANYTHING DIFFERENT WHILE DRIVING. TOOK VEHICLE IN TO HAVE INSPECTION 6/14/2009, AND FOUND ERROR CODES AFTER DIAGNOSTIC TEST WAS PERFORMED ON THE TRANSMISSION. WAS THEN QUOTED $8,000 TO TEAR DOWN AND INSPECT, LABOR, AND NEW TRANSMISSION. *TR

NHTSA ID
10296616
Incident
Jun 14, 2009
Mileage
39,461 mi
Transmission
Filed Sep 29, 2009

MY TRANSMISSION PROBLEMS STARTED WITH MY 2007 CHRYSLER PACIFICA WHEN IT WAS SHIFTED FROM AUTOMATIC DRIVE TO AUTOMATIC STICK WHILE DRIVING THE CAR. I BROUGHT IT INTO THE DEALER WHEN I DISCOVERED THE ENGINE LIGHT CONTINUED TO ILLUMINATE AFTER THIS INCIDENT. THEY HAD DONE AN ENGINE AND A TRANSMISSION DIAGNOSTIC TO FIND THAT THERE WERE ERROR CODES DISPLAYED FROM THE TRANSMISSION, RE-SET IT, AND ADVISED THAT I WILL NEED A NEW TRANSMISSION. *TR

NHTSA ID
10285656
Incident
Jul 9, 2009
Mileage
40,633 mi
Body & structureTransmission
Filed Apr 29, 2009

I HAVE A 2007 PACIFICA, IT STARTED SHAKING BAD. TOOK IT INTO THE DEALER AND THE MOTOR MOUNTS WHERE REPLACED. AT THE SAMETIME THE TORQUE CONVERTER WAS ALSO REPLACED. BECAUSE THE TORQUE CONVERTER WOULD UNLOCK WHEN GIVEN A LITTLE WE TOOK THE CAR BACK THREE TIMES FOR THIS PROBLEM. THE DEALER SAYS THAT THIS WAS NORMAL???? BUT WE DON'T THINK SO. *TR

NHTSA ID
10267259
Incident
Apr 29, 2009
Mileage
38,986 mi
Transmission
Filed Dec 16, 2008

MY NEW 2007 CHRYSLER PACIFICA HAS AND NOTHING BUT TRANSMISSION PROBLEMS! I HAD A TORQUE CONVERTER REPLACED AT LESS THAN 1000 MILES AND HAVE HAD IT IN TO HAVE THE TRANSMISSION LOOKED AT TWICE IN THE PAST 6 MONTHS. THE FIRST TIME WAS TOLD NOTHING WAS WRONG- THE SECOND TIME THEY "FLASHED" SOMETHING BASED ON A SERVICE BULLETIN. THE TRANSMISSION HAS CONTINUALLY SHIFTED VERY HARD FROM GEAR TO GEAR. THIS MORNING, THE TRANSMISSION IS OUT COMPLETELY AND THE CAR WILL NOT SHIFT AT ALL. *TR

NHTSA ID
10251953
Incident
Dec 16, 2008
Mileage
7,000 mi
SuspensionTransmission
Filed Sep 19, 2008

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. IN JULY OF 2007, WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND NO FAILURES WITH THE VEHICLE. THE CONTACT CONTINUED TO DRIVE THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. AFTER TAKING THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, THE CONTACT WAS INFORMED AT HER LAST VISIT THAT THE TORQUE CONVERTER WAS DEFECTIVE. IN OCTOBER OF 2007, THE TORQUE CONVERTER WAS REPLACED AND LATER REPLACED AGAIN IN JULY OF 2008. IMMEDIATELY FOLLOWING BOTH REPAIRS, THE VEHICLE CONTINUED TO EXPERIENCE THE SAME FAILURE. IN ADDITION, THE VEHICLE MADE A CLICKING NOISE. SHE TOOK THE VEHICLE TO ANOTHER DEALER AND WAS INFORMED THAT THE UPPER STRUT MOUNT AND BEARINGS WERE DEFECTIVE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 22,750 AND FAILURE MILEAGE WAS 900. THE VEHICLE WOULD NOT SHIFT INTO HIGH GEAR IN A TIMELY MANNER OR SMOOTHLY UPON ACCELERATION. THE LOWER GEAR SHIFTING WAS VERY ROUGH. UPDATED 11/26/08. *JB

NHTSA ID
10242945
Incident
Jul 1, 2007
Mileage
900 mi
Transmission
Filed Sep 8, 2008

I PURCHASED A 2007 CHRYSLER PACIFICA IN MAY 2007. STARTING IN JANUARY 2008 I STARTED HAVING PROBLEMS WITH THE CAR...SHUTTERING, IDLE PROBLEMS. IN MARCH 2008 I HAD TO HAVE A NEW TORQUE CONVERTER PUT IN THE CAR. NOW, AUGUST, 2008 AND 8000 MILES LATER I GOT IN THE CAR ONE MORNING AND IT WAS MAKING A HORRIFIC SQUEALING NOISE AND COME TO FIND OUT AGAIN I HAVE TRANSMISSION PROBLEMS AND NEED ANOTHER TORQUE CONVERTER PLUS A TRANSMISSION PUMP. APPARENTLY THE PUMP IS ON BACKORDER AND I AM 1 OF 3 PEOPLE IN THE UNITED STATES ON A WAITING LIST WAITING FOR ONE. MY CAR HAS BEEN SITTING IN THE SHOP FOR OVER 3 WEEKS NOW BECAUSE OF THE PROBLEM. THE CHRYSLER MECHANIC HAS NO IDEA WHEN THE PART MAY COME IN. THIS IS RIDICULOUS IN MY OPINION. AN ALMOST BRAND NEW CAR WITH THESE KIND OF PROBLEMS. THE CRAZIEST THING IS THAT AFTER OWNING THE CAR FOR 6 MONTHS LAST YEAR, I FIND OUT THAT CHRYSLER DOESN'T EVEN PUT A TRANSMISSION DIPSTICK UNDER THE HOOD. YOU HAVE TO TAKE THE CAR TO A CHRYSLER DEALER TO HAVE IT WORKED ON OR CHECKED. THAT IS JUST WRONG. I DON'T KNOW IF THERE IS ANY TYPE OF LEMON LAW OR WHAT ON THIS BECAUSE I HAVE RESEARCHED AND FOUND OUT I AM ONE OF MANY WHO HAS HAD THESE TRANSMISSION PROBLEMS WITH THE 2007 CHRYSLER PACIFICA. PLEASE ADVISE ME IF I HAVE ANY RIGHTS IN THIS MATTER. *TR

NHTSA ID
10241329
Incident
Aug 15, 2008
Mileage
34,000 mi
Transmission
Filed Jul 29, 2008

MY 2007 FWD PACIFICA HAS BEEN TO THE SERVICE CENTER 4 TIMES SINCE I PURCHASED IT (APRIL 2008) - FOR THE SAME ISSUE. THE TRANSMISSION SHIFTS VERY "CLUNKY" AND SHUDDERS IN & OUT OF GEAR WHILE DRIVING. AT THE 3RD SHOP VISIT THE TORQUE CONVERTER WAS REPLACED & COMPUTER REFLASHED - PROBLEM CAME BACK IN ABOUT 300 MILES. LAST VISIT - REFLASH AGAIN - DEALER CALLED CHRYSLER & WAS TOLD THAT THEY (CHRYSLER) IS AWARE OF THE PROBLEM BUT ARE NOT DOING ANYTHING AT THIS POINT IN TIME. THE CAR IS STILL SHIFTING HORRIBLE - MUCH WORSE IF I USE THE AC, SOMETIMES THE ENGINE FAN COMES ON & WON'T SHUT BACK OFF (UNTIL THE NEXT MORNING), AND NOW WHILE I AM AT RED LIGHTS, THE CAR FEELS LIKE IT IS ABOUT TO STALL & SHAKES VERY BAD (THE FIRST TIME THIS HAPPENED I ACTUALLY THOUGHT SOMEONE REAR-ENDED ME - THAT'S HOW BAD IT SHAKES!) I TALKED TO THE DEALER WHERE I PURCHASED IT ABOUT RETURNING IT - BUT THEY WILL NOT GIVE ME CLOSE TO WHAT I PAID FOR IT. *TR

NHTSA ID
10236254
Incident
Apr 20, 2008
Mileage
14,000 mi
Transmission
Filed Apr 26, 2008

CAR JERKS FORWARD OR BACKWARD WHEN MOVING CAR INTO GEAR. *TR

NHTSA ID
10225786
Incident
Dec 31, 2007
Mileage
20,000 mi
Transmission
Filed Apr 9, 2008

2007 PACIFICA TRANSMISSION SHUDDERS WHEN LUGGING DOWN,MOST NOTICEABLE WHEN CAR IS IN 4TH GEAR AT 1800-2500 RPM. ALSO HAVE VERY HARSH SHIFT WHEN GOING INTO AND OUT OF 2ND GEAR. AFTER TWO COMPLAINTS AND TEST DRIVE WAS TOLD THAT IT WAS NORMAL AND ALSO THAT THE TSP'S OUT DID NOT APPLY TO MY VEHICLE VIN. THE SERVICE MANAGER SENT MY COMPLAINTS TO CHRYSLER AND THEY DIRECTED LOCAL DEALER TO REPROGRAM TRANSMISSION AND REPLACE TORQUE CONVERTER. DUE TO NUMBER OF SAME COMPLAINTS CHRYSLER SHOULD TAKE INITIATIVE AND HAVE RECALL INSTEAD OF MAKING EACH INDIVIDUAL OWNER GO THROUGH THIS NONSENSE. *TR

NHTSA ID
10223774
Incident
Apr 8, 2008
Mileage
13,500 mi
Transmission
Filed Feb 24, 2008

I HAVE INFORMED CHYRSLER ABOUT THIS PROBLEM - REGARDING THE TRANSMISSION ON MY 2007 PACIFICA BUT THEY TELL ME THIS IS NORMAL. *TR

NHTSA ID
10219028
Incident
Feb 24, 2008
Mileage
3,000 mi
Transmission
Filed Feb 4, 2008

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE REVS, THE VEHICLE WILL NOT ACCELERATE, AND THE GEARS WILL NOT SHIFT. THE VEHICLE HAS BEEN TO THE DEALER SEVEN TIMES. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 200.

NHTSA ID
10216865
Incident
Nov 10, 2007
Mileage
200 mi
Transmission
Filed Jan 29, 2008

PURCHASED NEW 2007 CHRYSLER PACIFICA. AT APPROX. 1,000 MILES DRIVEN SHUDDERING OCCURRED INTERMITTENTLY BUT FREQUENTLY. RETURNED TO DEALER IN EARLY OCT. 2007. SAID COULD NOT DUPLICATE. PROBLEM STILL OCCURRED. RETURNED TO DEALER AGAIN A FEW DAYS LATER. TOLD WE HAD DEFECTIVE TORQUE CONVERTER. THE PART WAS ORDERED AND REPLACED IN NOV.2007. SHORTLY AFTER REPLACEMENT SHUDDERING RETURNED. AGAIN INTERMITTENT. USUALLY OCCURS BETWEEN 20-40 MPH AND OFTEN TIMES ON INCLINES. (SIMILIAR TO DRIVING OVER RUMBLE STRIPS) CONTINUED REPORTING THE PROBLEM AND RETURNING TO DEALER. OVER 6 TIMES NOW AS OF JAN.2008. EACH TIME THEIR RESPONSE IS THEY CANNOT DUPLICATE THE PROBLEM. OTHER ISSUES SUCH AS DRIVER'S SIDE SPEAKER NOT WORKING RIGHT, NOW IT'S ON THE 3RD ATTEMPT TO FIX. RECENTLY, THE PASSENGER SIDE MIRROR WAS STUCK IN PLACE AND CONTROLS WOULDN'T MOVE IT. THAT WAS FIXED. LEFT BLINKER STAYS ON INTERMITTENTLY. WHEN BROUGHT TO THEIR ATTENTION, THEY CLAIM THEY CANNOT DUPLICATE PROBLEM. CONTACTED CHRYSLER 2X IN JANUARY ESP. REGARDING TORQUE CONVERTER PROBLEM. DURING THE COURSE OF ALL THIS WE BECAME AWARE OF NUMEROUS OTHERS WHO HAVE SAME PROBLEM. ALSO READ TSB'S ISSUED PRIOR TO AND AFTER PURCHASE OF OUR VEHICLE. ONE STATES PROBLEM CANNOT BE DUPLICATED. YET, CHRYSLER'S RESPONSE IS THAT IF IT CANNOT BE DUPLICATED BRING IT TO ANOTHER DEALER! I TOLD THEM AT THIS POINT AND THE INFO. I GATHERED I DO NOT BELIEVE IT IS A DEALER PROBLEM, THEY HAVE A FAULTY PRODUCT.. I HAVE 3 YOUNG CHILDREN AND PURCHASED A VEHICLE TO HAVE A SAFE & RELIABLE VEHICLE. ONE OF MY CHIDLREN HAS EPILEPSY AND I NEVER NO WHEN SHE'LL NEED EMERGENCY CARE. I HAVE TRIED UNSUCCESSFULLY FOR MONTHS TO RESOLVE THIS PROBLEM, FIRST WITH THE DEALER & NOW WITH CHRYSLER. I AM NOT ONE TO FILE COMPLAINTS OR TAKE OTHER AVENUES, BUT THIS EXPERIENCE WITH CHRYSLER HAS LEFT ME NO ALTERNATIVE. TO DATE, MY VEHICLE HAS BEEN OUT OF SERVICE 11 DAYS. *CN

NHTSA ID
10216370
Incident
Sep 30, 2007
Mileage
1,100 mi
SuspensionTransmission
Filed Jan 22, 2008

I PURCHASED 2007 PACIFICA IN FEB 07, WITHIN 2 MONTHS HAD BEEN BACK TO DEALER TWICE FOR KNOCKING WHILE DRIVING AND VEHICLE FEELING LIKE IT WANTED TO STALL, ALSO FOR EXTREMELY "ROUGH RIDE" WHEN TRAVELING OVER THE SMALLEST OF BUMPS IN ROAD. DEALER SERVICED VEHICLE TWICE, ONCE REPLACING TORQUE CONVERTER AND ONCE REPLACING MOTOR MOUNTS. THE PROBLEMS CONTINUE, ALTHOUGH LESS THAN BEFORE. *TR

NHTSA ID
10215623
Incident
Apr 1, 2007
SuspensionTransmissionVisibility
Filed Jan 1, 2008

AFTER THE CAR WAS A MONTH OLD A THUMPING STARTED UNDERNEATH UPON STARTING. AT TIMES THE THUMPING (SHUDDERING) IS SEVERE AND THE ENGINE DOES NOT START. AFTER THE TRANSMISSION WAS REPROGRAMMED (I DOUBT IT WAS REALLY DONE AS THERE IS NO STICKER UNDERTHE HOOD AS REQUIRED) THE CAR, SOMETIMES, LURCHES LIKE A NEW DRIVER WITH STANDARD SHIFT. THE CAR, SOMETIMES AT AROUND 32MPH, SURGES OR PULSES. THE CLIMATE CONTROL HAS NOT WORKED ACCORDING TO THE INSTRUCTIONS IN THE MANUAL SINCE DAY ONE. NOW IN COLDWEATHER, WHEN IT IS DIRECTED TO THE FLOOR, SO MUCH HEAT COMES FROM THE DEFROSTER THAT I GET A HEADACHE AND THE FLOOR IS FREEZING. THERE IS A CLUNKING IN THE RIGHT FRONT ON NEARLY ANY ROAD SURFACE. I DO NOT FEEL THAT IT IS A BALL JOINT, BUT RATHER A STRUT. I SCHEDULED AN ARBITRATION, BUT NCDS DID NOT BOTHERTO LET ME KNOW IF THE ARBITRATOR COULD MAKE THE MEETING, SO I DID NOT ATTEND. THE MEETING PROCEEDED WITHOUT ME AND THE ARBITRATOR AND CHRYSLER SEEM TO FEEL THAT EVERYTHING MY CAR DOES IS NORMAL. I HAVE BEEN IN THE AUTO REPAIR BUSINESS FOR 40 YEARS AND HAVE BETTER THINGS TO DO THAN MAKE UP PROBLEMS.*CN

NHTSA ID
10213347
Incident
Dec 15, 2007
Transmission
Filed Dec 19, 2007

I TOOK MY CAR IN FOR TRANSMISSION ISSUES, EVER TIME I WOULD CHANGE MY GEARS THE SUV WOULD JERK. I TOOK IT IN, AND THEY SAID I HAD A BROKEN FRONT AND REAR MOTOR MOUND. SO THEY REPLACED THE FRONT, AND ORDERS A REAR. AFTER LEAVING THE THAT DAY MY ESP/BASS LIGHT CAME ON AND MY POWER LIGHT CAN MY CAR REAR TIRES WERE LOCKING. I CALLED THEM THE NEXT DAY AND TOOK IT IN 2 DAYS LATER DUE TO BEING BOOKED, AND THEY FIX THE REAR MOUND, BUT SAID NOTHING WAS WRONG WITH THE ESP/BASS LIGHT AND THE OTHER LIGHTS. MY TRANSMISSION IS STILL JERKING WHEN DRIVING. SO I TOOK IT TO THEIR OTHER DEALERSHIP, I TOLD HER MY ENGINE LIGHT CAM ON AND WILL NOT TURN OFF NOW. MY CAR SEEM TO WANT TO DIE. I GOT SCARED, AND STOPPED WAITED 30MINS THEN TURNED IT BACK ON, AND LIGHTS WERE STILL ON. SO NOW MY TRANSMISSIONS JERKS, THEY SAID THEY FIXED MY MOTOR MOUNDS AND THAT WOULD FIX IT, BUT DIDN'T. MY BRAKES ARE NOW KNOCKING, AND THEY SAID IT WILL DO THAT BECAUSE THE CAR NOTICES WATER ON ROAD SO THEY KNOCK. LOL THAT FULL OF IT. YESTERDAY THERE WAS NO RAIN, AND THEY WERE KNOCKING WHEN I WOULD BRAKE. VERY SCARY. MY CAR SOMETIMES FEEL LIKE IT'S GOING TO DIE WHEN I TAKE OFF. THEY SAID THERE'S NOTHING WRONG. WHEN I HIT A BUMP, THE FRONT END SOUND LIKE THERE'S SOMETHING LOOSE . FEELS LIKE MY ENGINE IS JUST SITTING THERE. ONE OF THE TECH TOLD ME WHEN I WENT IN THE LAST TIME WHICH WAS 12-17-07 THE HAD A RECALL ON MOTOR MOUNDS DUE TO MY ENGINE BEING SO POWERFUL IT BRAKES THE ONES ON THERE DUE TO USING SAME 06 MODELS MOUNDS. SO I TOLD THEM WHY HAVEN'T I BEEN INFORMED OF THIS. THEY SAID WELL WHEN THEY BRAKE YOU JUST COME IN. JUST TO LET YOU KNOW, I HAVEN'T EVEN PAID MY FIRST CAR NOTE. I PICKED IT UP YESTERDAY, AND STILL IT JERKS AND WHEN I PUSH THE BRAKE IN THE SHIFTER IS KNOCKING NOW!! I TOLD THEM I GOING TO SEE ABOUT THE LEMON LAW, THEY SAID I DON'T HAVE ONE. WHERE DO I STAND. I HAVE THREE CHILDREN AND I FEEL THIS CAR IS UNSAFE FOR US, THEY MAKE ME FEEL LIKE I'M CRAZY WHEN I TELL THEM ABOUT WHAT'S GOING ON. *TR

NHTSA ID
10212317
Incident
Dec 11, 2007
Mileage
26,200 mi
Transmission
Filed Dec 17, 2007

TRANSMISSION SHUDDERS AT 1800 RPM, CHRYSLER SAYS THERE WORKING ON A TSB TO CORRECT PROBLEM BUT IN "MIGHT" NOT BE OUT FOR SEVERAL MONTHS. *TR

NHTSA ID
10212125
Incident
Nov 12, 2007
Mileage
600 mi

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