2023 Chrysler Pacifica Brakes Problems

The contact owns a 2023 Chrysler Pacifica. The contact stated that after parking the vehicle on a slight incline and exiting the vehicle, the vehicle started rolling backwards while the driver’s side door was still open. The contact attempted to activate the parking brake; however, the parking brake failed to function. The contact attempted to press the START/STOP button to turn off the vehicle but was knocked down by the door and was ran over by the front driver’s side wheel. The contact sustained several fractured ribs, punctured lungs, internal bleeding, bruises to the right shoulder, a wound to the right ankle, and carpal tunnel to both wrists, and cervical disk displacement. Medical attention was provided for the injuries. There was no warning light illuminated prior to the failure. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the Auto Park feature was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.

NHTSA ID

11758632

Incident

Feb 18, 2026

Mileage

80,000 mi

While stopped at a traffic light on a downhill slope, my 2023 Chrysler Pacifica suddenly applied the brakes by itself and shifted into Park as I began to accelerate through the intersection. I did not touch the shifter. The vehicle locked up abruptly in the middle of the intersection. There were no warning lights, alerts, or messages before or after the incident. I had no idea as to what was happening. I was scared the car behind me was going to run into me.I was fortunate that she didn't This behavior is extremely dangerous and could have caused a collision. I have since learned that the 2023 Pacifica has numerous electrical‑system Technical Service Bulletins, and this appears to be an unintended Auto‑Park activation caused by an electrical or sensor fault. Vehicle details: 2023 Chrysler Pacifica, VIN [XXX]. I am submitting this complaint so this issue can be investigated as a potential safety defect affecting other vehicles as well. This incident scared me badly, and I no longer feel confident that the vehicle will behave predictably in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11742833

Incident

Jun 8, 2026

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving approximately 7 MPH and slowing to park his vehicle, the contact depressed the brake pedal and the vehicle kept moving forward. The contact stated he crashed into the front end of a vehicle parked in front of his vehicle. The contact stated that there was damage to his hood and grill. The contact stated that the police arrived and wrote a report. The contact stated that his vehicle was towed to a collision repair shop. The contact stated that no one was injured. The contact was not sure of any warning lights. The contact stated that the vehicle was repaired. The contact stated that several days ago, the vehicle again did not brake or slow as he was making a left-hand turn onto a side street. The contact stated that he drove the vehicle back to his residence and had not driven since. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

NHTSA ID

11731206

Incident

Dec 30, 2025

Mileage

30,000 mi

While driving the indicator light for Forward Collision Warning (FCW or Pedestrian Emergency Braking (PEB) illuminated. This is an intermittent issue and has appeared during snowy or wet road conditions. The owner's manual states description states: Warning light indicates a fault in the FCW/PEB warning system. Contact an authorized dealer for service.

NHTSA ID

11712463

Incident

Jan 21, 2026

As I began driving errors popped up engine failure, electrical system and hybrid system errors, the gas pedal would not move beyond 10 miles per hour, the brakes made a weird noise as if were trying to start the car. This happened with no warning.

NHTSA ID

11704957

Incident

Dec 14, 2025

The rear brake at 4MM at 32K miles at the time of OIL change at dealer and front BRAKE still have 7MM, as a mechanical engineer, I know this should not happen. also while driving, there is high freq metal sound, I have notified the dealer every time I went to oil change, they confirmed it is fine but I do not feel safe. 2nd issue is the powertrain system feels no power while climbing hills and the car almost stops and sliding back even I put on gas pedal and almost hit the car behind me one time. 3rd issue is that gas door seal is broken within first year of use, it could cause gas leaking.

NHTSA ID

11696577

Incident

Oct 30, 2025

A clicking sound was heard and the dealer determined that the front axle nuts that hold the wheel hubs to the axle loosened. Dealer re-torqued to 120 ft. Lbs. and added Locktite, however problem reoccurs. Chrysler issued a Technical Service Bulletin (03-008-24) to torque the axle nuts to 228 ft. lbs. After this was done at the dealer, clicking sound was heard again in just 3 weeks. Several attempts by the dealer to correct the problem at the 120 ft. lbs. spec. and once at the 228 ft. lbs. spec. have not worked following Chrysler's instructions. Risk of hub and wheel coming loose while driving. Dealer has attempted repair/correction six (6) times.

NHTSA ID

11654913

Incident

Nov 10, 2023

The contact rented a 2023 Chrysler Pacifica Hybrid. The contact stated while driving downhill at approximately 20 MPH, the check engine warning light illuminated, and the message "Brake Release" was displayed. The contact stated that the braking system malfunctioned, and the vehicle failed to stop while depressing the brake pedal before the vehicle stalled. The vehicle was pulled over to the side of the road and restarted. The vehicle was drivable, but the check engine warning light remained illuminated. The contact stated that the check engine warning light then turned off. The cause of the failure was not yet determined. The rental company was notified of the failure. The manufacturer was not contacted. The failure mileage was 300.

NHTSA ID

11545577

Incident

Sep 16, 2023

Mileage

300 mi