Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 77 NHTSA owner-reported complaints for the 1997 Chrysler Sebring Convertible. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 77 · page 1 of 4
SEAT BELTS WOULD NOT "PULL OUT". AT FIRST IT ONLY HAPPENED SPORADICALLY AND FOR SHORT DURATION. PROBLEM OCCURRED MORE OFTEN UNTIL BELTS HAVE NOT WORKED AT ALL FOR PAST 2-3 WEEKS. *TR
TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE DRIVER SIDE BALL JOINT DETACHED FROM THE SOCKET WHILE THE CONTACT WAS DRIVING. THE DEALER DIAGNOSED THAT THE LOWER BALL JOINT NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), BUT THE MANUFACTURER REFUSED TO COVER THE REPAIRS. THE MANUFACTURER PROPOSED THAT THE CONTACT PAY 50 PERCENT OF THE COST OF THE REPAIRS DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT REMAINED STUCK IN THE RETRACTED POSITION AND HE WAS UNABLE TO USE THE SEATBELT. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 111,320 AND THE APPROXIMATE FAILURE MILEAGE WAS 111,300.
I HAVE A 1997 CHRYSLER SEBRING JXI CONVERTIBLE, THAT THE SEATBELT ARE GENERALLY USELESS. BOTH THE PASSENGER AND DRIVER SEAT BELTS LOCK AND WILL NOT RETRACK, THEREFORE YOU ARE NOT ABLE TO USE THEM. THIS IS A SAFETY HAZARD ESPECIALLY IN A CONVERTIBLE. I LIVE IN A STATE WHERE SEATBELTS ARE REQUIRES, BUT WHEN THEY ARE LOCKED I CAN NOT USE THEM. I HAVE NOT FOUND WHERE THE SEATBELTS HAVE BEEN RECALLED, SHOULDN'T THERE BE A LIFETIME GUARANTEE ON SEATBELTS SINCE THEY ARE A SAFETY DEVICE? I HAVE OWNED THE CAR FOR 3 YEARS NOW AND IT IS AN ONGOING SITUATION WITH THE MOST RECENT BEING YESTERDAY. *TR
I WAS BACKING OUT OF A FRIENDS DRIVEWAY IN MY 1997 CHRYSLER SEBRING CONVERTIBLE WHEN ALL OF A SUDDEN THERE WAS A LOUD NOISE AND A GRINDING SOUND. WHEN I GOT OUT TO LOOK, IT TURNS OUT THAT THE FRONT LOWER BALL JOINT ASSEMBLY BROKE IN HALF BY THE FRONT HUB ASSEMBLY. I THEN CALLED A TOW TRUCK TO HAVE MY VEHICLE TOWED AND WHEN THE TOW COMPANY CAME THEY INFORMED ME THIS WAS THE 4TH CHRYSLER CONVERTIBLE IN TWO MONTHS THAT THEY HAVE HAD TO TOW WITH THE FRONT LOWER BALL JOINT BREAKING. I THEN DECIDED TO CHECK FOR RECALLS AND IT TURNS OUT THERE ARE 2 RECALLS ON THIS VEHICLE BUT WHEN I CONTACTED THE LOCCAL CHRYSLER DEALERSHIP THEY INFORM ME THAT THERE IS NO RECALL ON MY CAR. HOW CAN THAT BE WHEN YOU LIST THE FOLLOWING RECALLS 04V021000, 09E056000 AND 10E059000 ON YOUR WEBSITE. I AM JUST VERY THANKFUL THAT I WAS NOT DRIVING AT A HIGHER RATE OF SPEED WHEN THIS HAPPENED OR IT COULD HAVE BEEN SERIOUS, LIKE TWO OF THE OTHER ACCIDENTS THAT HAPPENED THE TOW TRUCK DRIVER SHARED WITH ME. TWO OF THE OTHER VEHICLES HE TOWED, THE DRIVERS WERE INJURED WHEN THE BALL JOINT BROKE AND THEY CRASHED.
MY 1997 SEBRING CONVERTIBLE OIL LIGHT CAME ON WHEN I WAS DRIVING IN A HEAVY RAIN DURING RUSH HOUR. AFTER STOPPING AT A RED LIGHT AT A MAJOR HIGHWAY INTERSECTION, MY CAR DIED MIDWAY THROUGH THE INTERSECTION. MY OIL PRESSURE SENSOR WIRING IS THE CAUSE FOR MY FUEL PUMP TO CUT OFF AS A SAFETY MEASURE FOR THE CARS PROTECTION BUT ALMOST COST ME MY LIFE. AFTER SEEING THE DEALER AND LOOKING AT ONLINE FORUMS, I HAVE FOUND THIS IS COMMON FOR THE 2.7L ENGINE IN MY CAR AND MANY OTHER AUTOS MADE BY DAMLIER CHRYSLER. IF THE 18 WHEELER WOULD HAVE NOT CHANGED LANES I WOULD HAVE DIED. I AM WAITING TO REPLACE THE WIRING BECAUSE THIS IS SEVERAL HUNDREDS OF DOLLARS OF WORK. *TR
WHILE DRIVING A1997 CHRYS. SEBRING CONVERTIBLE ACROSS A BRIDGE OVER A LAKE, THE LEFT FRONT BALL JOINT BROKE RESULTING IN LOSS OF CONTROL. I ALMOST DIDN'T STOP BEFORE GOING IN THE WATER. CAR BLOCKED THE HIGHWAY AND A PATROLMAN STAYED WITH ME UNTIL WRECKER ARRIVED . IT DID MAJOR DAMAGE TO FRONT FENDER, PLASTIC BUMPER BRAKES AND WHEEL. *TR
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING JXI. THE CONTACT STATED THAT THE ODOMETER AND GEAR LIGHTING INDICATOR FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT A LOOSE ELECTRICAL CONNECTION CAUSED THE ODOMETER AND GEAR LIGHT INDICATOR TO FAIL. THE VEHICLE HAD NOT BEEN REPAIRED BECAUSE THE CONTACT STATED THAT WHEN SHE DROVE OVER A BUMP IN THE ROAD, THE ODOMETER WORKED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000.
ELECTRICAL SYSTEM FAILURE. COMPUTER WILL NO LONGER "GO TO SLEEP" AND DRAINS THE BATTERY. THE CAR MUST NOW BE JUMP STARTED WITH A PORTABLE BOOSER PACK THAT I CARRY IN THE CAR. DEALER CLAIMS THE COMPUTER MUST BE REPLACED AT A COST OF $1,000 PLUS TO FIX THE PROBLEM. *TR
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. WHILE APPROACHING A STOP SIGN, A POLICE OFFICER INFORMED THE DRIVER THAT THE UNDERCARRIAGE OF THE VEHICLE WAS ON FIRE. THE DRIVER EXITED THE VEHICLE JUST AS IT BECAME COMPLETELY ENGULFED IN FLAMES. THERE WERE NO INJURIES, BUT BOTH A POLICE AND FIRE REPORT WERE FILED. THE CURRENT AND FAILURE MILEAGES WERE 91,000.
PURCHASED 1997 CHRYSLER SEBRING CONVERTIBLE. IN 1998 THE INSTRUMENT CLUSTER STARTED TO FAIL INTERMITTENTLY. THE TACHOMETER, AND ODOMETER FADE IN AND OUT, OUT MOSTLY. CANT SEE MILEAGE, SO CANT SELL CAR. DEALER SAYS COST IS ABOUT $600 TO FIX. AND IS COMMON PROBLEM. IF ITS SO COMMON, IT SHOULD BE A RECALL!!! *TR
ELECTRONIC ODOMETER AND TACHOMETER DISPLAY WORK INTERMITTENTLY. DEALER EXPLAINS THAT IT IS COMMON WITH THIS CAR MODEL. DIFFICULT TO TRACK SERVICE ON THE VEHICLE. ALSO WILL BE DIFFICULT TO SELL WITH OUT FIX WHICH WILL BE OVER $500 FOR INSTRUMENT CLUSTER AND COULD INVOLVE INDIVIDUAL GAUGES WHICH WILL COST AROUND $380. CHRYSLER SHOULD RECALL AND PAY FOR THIS. *TR
SEBRING CONVERTIBLE INTERIOR FLOODS EVERY TIME IT RAINS THE CARPET BECOMES COMPLETELY SOAKED AND TAKES DAYS TO DRY OUT IN THE MEAN TIME CAUSING A CONCERN ABOUT ALL ELECTRICAL COMPONENTS UNDER THE SEATS. *TR
PROBLEM WITH DASH CLUSTER SPEEDO AND TACH QUIT WORKING DEALER SAID THEY SEE IT ALL THE TIME ON THIS CAR. *TR
OCCASIONALLY, THE SEATBELT ON ON MY 1997 CHRYSLER SEBRING LOCKS UP. WHEN IT DOES, IT CANNOT BE EXTENDED/PULLED OUT. THIS HAS HAPPENED NUMEROUS TIMES. WHEN IT HAPPENS, BOTH SEATBELTS FREEZE, LEADING TO THE CONCLUSION THAT IT IS AN ELECTRICAL PROBLEM. SOMETIMES, AFTER WAITING A HALF HOUR OR SO, THE PROBLEM CORRECTS ITSELF. IN THE MEANTIME, UNLESS I HAVE TIME TO WAIT, I MUST DRIVE WITHOUT THE SAFETY OF MY SEATBELT, WHICH NOT ONLY PUTS MY LIFE AT RISK, BUT MAKES ME A LAWBREAKER AND POTENTIALLY LIABLE FOR A TICKET. I HAVE CALLED SEVERAL CHRYLER DEALERS, NONE OF WHOM ADMITS TO HAVING HEARD OF THE PROBLEM AND ALL OF WHOM WANT TO RUN EXPENSIVE TESTS TO DIAGNOSE THE PROBLEM. A QUICK GOOGLE SEARCH SHOWS THAT MANY MANY PEOPLE HAVE HAD THE EXACT SAME PROBLEM. IT IS A POTENTIALLY LIFE-THREATENING SITUATION, AND WE NEED THE GOVERNMENT TO STEP IN AN HELP US PLEASE! *TR
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. HE NOTICED A CONSTANT LEAK ON THE HIGH PRESSURE POWER STEERING HOLD. A MECHANIC DIAGNOSED THE FAILURE. THE FAILURE MILEAGE WAS 116,000 AND THE CURRENT MILEAGE WAS 117,000.
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. ON JULY 9, 2007, WHILE DRIVING 10 MPH, THE CONTROL ARM DETACHED FROM THE VEHICLE. THE FAILURE CAUSED THE AXLE TO FALL OFF THE VEHICLE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CONTROL ARM AND AXLE WERE REPLACED ON JULY 11, 2007 FOR $1,080. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM RECALL # 00V421002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CURRENT AND FAILURE MILEAGES WERE 135,000.
1997 SEBRING PASSENGER SIDE AIRBAG EXPLODED. *TS *JB
ODOMETER FUNCTIONS INTERMITTENTLY. THIS IS A KNOWN, COMMON PROBLEM, BUT CHRYSLER HAS NOT RECALLED. IT CAUSES PROBLEMS WHENEVER YOU NEED TO PURCHASE ANYTHING FOR YOUR VEHICLE (TIRES, OIL CHANGE, PARTS ETC). PLEASE RECALL AND FIX THIS ISSUE! *NM
DT: THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. THE FUEL PIPE WAS CORRODED AND DRIPPED GASOLINE, AND WAS LESS THAT ONE FOOT FROM THE MUFFLER. WHEN THE CONTACT WENT TO PURCHASE THE PART FOR CAR THE SALESMAN SAID HE WAS ABOUT THE 15 PERSON TO BUY THE PART. THE CONSUMER CALLED CHRYSLER, AND THEY SAID THERE WAS NOT A PROBLEM. HE WAS GOING TO REPAIR THE PROBLEM. THIS WAS THE CONTACT DAUGHTER'S CAR, AND HE WAS CONCERNED FOR HIS DAUGHTER'S SAFETY AND THOSE OF OTHERS. *AK
KNOWN ENGINE PROBLEMS WITH CHRYSLERS 2.4L - 4 CYLINDER ENGINES - DEFECTIVE HEAD GASKETS. WE PURCHASED A NEW 1997 CHRYSLER SEBRING JX W/ 2.4L DOHC 4 CYLINDER ENGINE IN MARCH OF 1998. VEHICLE WAS PURCHASED NEW AND MAINTAINED BY NALLEY CHRYSLER IN ROSWELL. VEHICLE HAS A LITTLE OVER 19,000 ACTUAL MILES AND SHOULD NOT HAVE ANY ENGINE PROBLEMS WITH THIS LOW MILEAGE OR USE. VEHICLE WAS INSPECTED ON SEVERAL OCCASIONS FOR LEAKING COOLANT/OIL MIXTURE COMPLAINED OF LEAKS TO SERVICE REPS ON SEVERAL OCCASIONS, NOTHING FOUND. AT LAST RECALL - SHIFTER LINKAGE, ASKED SERVICE TECHNICIAN TO CHECK FOR COOLANT LEAKS WAS INFORMED THAT 2.4L ENGINE WILL NEED A NEW HEAD GASKET. INTERNET SEARCHES SHOW MANY OCCURRENCES OF PROBLEMS WITH THIS 2.4L ENGINE AS HEADS ARE MADE OF DIFFERENT MATERIAL THAN BLOCK AND THEY COOL AND HEAT AT DIFFERING RATES CAUSING EXCESSIVE MOVEMENT AND FAILURE OF THE HEAD GASKET. CHRYSLER HAS SILENTLY WARRANTED MANY OF THESE ENGINES BECAUSE OF HEAD GASKET FAILURES AND KNOWN PROBLEMS AND DEFECTS. WOULD REQUEST REIMBURSEMENT OR REPAIR. CHRYSLER REP HAD DENIED REPAIR. CLASS ACTION STATUS SHOULD BE INVESTIGATED FOR THESE KNOWN ENGINE PROBLEMS. *JB
1) THE VEHICLE WAS PARKED OUTSIDE SECURELY (DOORS AND WINDOWS CLOSED PROPERLY, TOP CLOSED PROPERLY, IGNITION LOCKED AND NO KEYS IN THE CAR). 2) AFTER A RAIN, I HAPPENED TO WALK BY THE CAR AND HEARD IT MAKING LOUD STRANGE NOISES THAT SOUNDED LIKE SPEAKER AMPLIFIED ELECTRICAL ARCING. THE NOISE SEEMED TO BE COMING FROM EVERYWHERE IN THE VEHICLE (NO APPARENT POINT SOURCE). SUSPECTING SOME TYPE OF ELECTRICAL PROBLEM I BEGAN PULLING FUSES WITH NO EFFECT ON STOPPING THE NOISE. I BEGAN SMELLING SOMETHING BURNING AND DISCONNECTED THE CAR BATTERY. THE NOISES STOPPED IMMEDIATELY AND THE BURNING SMELL DISSAPATED. 3) THE DEALER ADVISES THAT THERE IS A DRAIN IN THE RIGHT REAR QUARTER PANEL OF THE CAR THAT IS NOT WORKING AND CAUSES WATER TO ENTER THE PASSENGER COMPARTMENT. THERE IS AN AMPLFIER UNDER THE FRONT PASSENGER SEAT FOR THE INFINITY SOUND SYSTEM THAT WATER HAD ENTERED INTO. DEALER ADVISES THAT THE FAILED PART MUST BE RETURNED TO THE MANUFACTURER TO GET A REPLACEMENT AND THAT FURTHER DAMAGE CANNOT BE DETERMINED UNTIL THE REPLACEMENT PART IS INSTALLED. THERE ARE TWO DESIGN DEFECTS IN THIS CAR, ONE OF WHICH IS A SERIOUS SAFETY CONCERN. THE FIRST DEFECT IS THE REAR QUARTER PANEL DRAINS THAT CAN STOP WORKING AND FLOOD THE CAR RESULTING IN SIGNIFICANT DAMAGE.THE OWNER IS NOT MADE AWARE OF THIS DEFECT OR HOW TO PREVENT THE PROBLEM. THE SECOND DESIGN DEFECT IS A SAFETY CONCERN. AN AMPLIFIER UNDER THE PASSENGER SEAT HAS NO FUSE PROTECTION WHATSOEVER. IF I HAD NOT HAPPENED BY THE CAR WHEN I DID, AND HAD NOT DISCONNECTED THE CAR BATTERY, THE CAR WAS BEGINNING TO CATCH FIRE (I SMELLED BURNING!). THIS AMPLIFIER CAN MALFUNCTION ELECTRICALLY AND START AN ELECTRICAL FIRE IN THE VEHICLE WITHOUT ANY ELECTRICAL INTERUPT PROTECTION AVAILABLE. HAD I NOT DISCONNECTED THE BATTERY WHEN I DID THIS CAR COULD HAVE CAUGHT FIRE AS A RESULT OF THIS LACK OF ANY SHORT CIRCUIT PROTECTION.
DT: THE CONTACT RECEIVED A RECALL LETTER ON 3-15-05 CONCERNING THE TRANS AXLE FLOOR SHIFTER IGNITION/PARK INTERLOCK SHE CALLED AT THE END OF MARCH OR THE BEGINNING OF APRIL AND MADE AN APPOINTMENT TO HAVE VEHICLE CHECKED. ON 5-7-05, BEFORE THE SCHEDULED APPOINTMENT, THE VEHICLE POPPED OUT OF GEAR AND HIT A POLE. AND THE ESTIMATED DAMAGE WAS $8,700. ON 5-12-05 CHRYSLER SENT AN INVESTIGATOR TO CHECK THE VEHICLE . THE CONSUMER WAS NOT PRESENT AT THE INSPECTION, BUT SOMEONE ELSE WHO WAS AT THE INSPECTION CLAIMED THAT THE INVESTIGATOR TRIED TO START THE CAR AND IT WOULDN'T START. HE DID NOT THINK THE TRANS AXLE FLOOR SHIFTER IGNITION/PARK INTERLOCK HAD ANYTHING TO DO WITH THE CRASH. THE CONSUMER DID NOT AGREE, STATING THAT THE DRIVER AND THE PASSENGER WERE INJURED IN THE CRASH. NEITHER THE SEAT BELTS NOR THE AIR BAGS WORKED IN THE CRASH.*AK
DT: THE SEAT BELT ON THE PASSENGER SEAT RETRACTED AND WILL NOT COME OUT, MAKING IT IMPOSSIBLE FOR THE PASSENGER TO BUCKLE THE BELT. THIS OCCURRED ABOUT TWO WEEKS AGO. VEHICLE WAS SEEN BY THE DEALER, AND THERE WOULD BE A CHARGE TO THE CONSUMER FOR THIS REPAIR. *AK *JB
DT: CONSUMER RECEIVED RECALL 04V021000, ON MARCH 15, 2005. SHE HAD CALLED DEALER TO ARRANGE FOR REPAIRS, BUT THEY TOLD HER TO BRING THE VEHICLE IN AT HER CONVENIENCE. THE RECALL WORK WAS NEVER PERFORMED. ON MAY 7, 2005 SHE WAS PICKING HER DAUGHTER AND WHILE THE VEHICLE WAS IN PARK IT WENT DOWN A SMALL HILL IN A PARKING LOT AND TRAVELED AT LEAST 200-300 FEET. THE VEHICLE WAS ALSO TURNED OFF. THIS HAPPENED SO FAST SHE COULD NOT REMEMBER WHETHER THE BRAKES WORKED AT THAT TIME. THERE WAS A TELEPHONE POLE THAT STOPPED THE VEHICLE. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY, AND THE SEAT BELTS DID NOT RESTRAIN THE PASSENGERS. THE PASSENGERS HEAD WENT THROUGH THE WINDSHIELD AND HER KNEES HIT THE DASH BOARD. THE DRIVER'S RIGHT ROTOR CUFF AND NECK WERE INJURED. THERE WAS $8700 WORTH OF DAMAGE TO THE VEHICLE, AND IT WAS TOTALED. THE MANUFACTURER STATED THAT THEY COULD NOT DO ANYTHING ABOUT IT. A INSPECTOR FROM DAIMLER CHRYSLER INSPECTED VEHICLE ON MAY 12, 2005 AT 2 PM. HE NEVER SPOKE TO THE CONSUMER, BUT THE MANUFACTURER SENT A REPORT.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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