Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jan 7, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported
Overview
Our database contains 5 NHTSA owner-reported complaints for the 2003 Chrysler Sebring Coupe, most frequently naming the electrical, airbags and powertrain (other) categories. 30 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 1 in May 2004. Most recent month: 1.View as table
Monthly owner complaints for the 2003 Chrysler Sebring Coupe
Month
Complaints filed
Cumulative
May 2004
1
1
Jan 2008
1
2
Sep 2008
1
3
Aug 2012
1
4
Jan 2015
1
5
What owners report
Complaints grouped by the component NHTSA recorded
Electrical250.0%
Airbags125.0%
Powertrain (other)125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Airbags
Filed Jan 7, 2015
Crash reported1 injury reported
DRIVER GOING APPROX 40 MILES AN HOUR AROUND CURVE, CLOCKSPRING BROKE CAUSING THE STEERING WHEEL TO BECOME INOPERABLE. DRIVER LOST CONTROL OF VEHICLE WENT OFF ROAD HIT TWO TREES. AIRBAG DID NOT DEPLOY. CAR IS TOTALED AND DRIVER IS IN CRITICAL CONDITION. *TR
NHTSA ID
10670585
Incident
Jan 3, 2015
Powertrain (other)
Filed Aug 14, 2012
AFTER PICKING UP VEHICLE FROM DEALER AND REPORTING "SLIPPING" ON THE TRANSMISSION, THE DEALER TOLD ME THE TRANSMISSION WAS STARTING TO BREAK UP. A NEW ONE WOULD COST $7,000, AND A REFURBISHED ONE WOULD BE $5,500, AND THERE WAS A WAITING LIST. I DECIDED TO DRIVE IT HOME AN EXPLORE OTHER AVENUES. THE VEHICLE LASTED MAYBE FIVE MILES AND IT DIED ON THE FREEWAY. THE ENGINE LIGHT CAME ON, THE ENGINE STARTED SMOKING, AND THE ENGINE JUST DIED. I LIFTED THE HOOD AND THE ENGINE WAS SMOKING AS THE TRANSMISSION HAD BROKEN AND IT HAD BEEN LEAKING ITS FLUID ON THE FREEWAY. I CALLED A TOW TRUCK TO TOW IT HOME. AN INDEPENDENT TRANSMISSION REPAIR SHOP WILL CHARGE ME $1,800 TO REBUILT IT. I HAVE NO CHOICE. *TR
NHTSA ID
10470685
Incident
Aug 14, 2012
Mileage
108,525 mi
Filed Sep 8, 2008
TL*THE CONTACT OWNS A 2003 CHRYSLER SEBRING COUPE. THE ENTIRE INSTRUMENT PANEL WAS WARPED AND THE PADDING WAS LOOSENED FROM THE PANEL. THERE WAS NO PRIOR WARNING TO THIS DEFECT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE POSSIBILITY OF THE AIR BAGS DEPLOYING. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 108,000.
NHTSA ID
10241364
Incident
May 6, 2007
Electrical
Filed Jan 11, 2008
I HAVE A CHRY SEBRING 2003 CONCERNING ISSUE- ABLE TO TURN OFF THE CAR AND PULL THE KEY OUT OF IGNITION WHILE CAR IS STILL IN GEAR. THIS HAPPENED ON SEVERAL OCCASIONS AND THE CAR ROLLED WHILE I WAS GETTING OUT. LUCKY THERE WAS NO INJURY INVOLVED BUT THIS IS VERY DANGEROUS AND COULD LED TO SERIOUS INJURY. THERE SHOULD BE A SAFETY FEATURE THAT DOES NOT ALLOW THE KEY TO COME OUT WHILE THE CAR IS STILL IN GEAR. *TR
NHTSA ID
10214544
Incident
Jan 4, 2008
Electrical
Filed May 31, 2004
I BOUGHT A 2003 SEBRING EXACTLY TWO MONTHS AGO, AND PRIOR TO SIGNING THE PAPERS TO SEAL THE DEAL, I HAD THE DEALERSHIP CHECK OUT THE REASON THERE WAS NO STEREO, INTERIOR LIGHTS, TRUNK LIGHTS AND WHY THE KEYLESS ENTRY DID NOT WORK WHEN I TEST DROVE THE CAR. THEY CAME BACK TO EXPLAIN THAT THE "FUSE HAD BLOWN" THEY "FIXED IT" AND ASKED ME TO DRIVE THE CAR HOME THAT NIGHT, AND TO BRING IT BACK THE NEXT DAY FOR FURTHER EVALUATION. THE NEXT DAY, I DROPPED THE CAR OFF AT 4PM, AND THE CAR STAYED OVERNIGHT- THE NEXT DAY I DROVE THE CAR HOME (WITH LESS THAN A HALF OF TANK OF GAS, AND IT WAS FULL WHEN I TOOK IT THERE) PARKED IT IN MY DRIVEWAY, AND TWO HOURS LATER WENT TO GO PICK UP MY SISTER FROM SCHOOL, AND THE KEYLESS ENTRY AGAIN DID NOT WORK, I UTILIZED MY KEY, AND WHEN I STUCK IT IN THE IGNITION- THE ALARM SOUNDED, AND THE RADIO DID NOT WORK, NO INTERIOPR LIGHTS, NO TRUNK LIGHTS, THE LOCKS DID NOT WORK AT ALL- AND IT WAS CHAOS. I HAD THE CAR TOWED TO THE DEALERSHIP, AND LEFT FOR SEVERAL DAYS TO AGAIN "FIX IT." I GOT THE CAR BACK, AND NOW, EXACTLY TWO MONTHS LATER, THE SMELL OF BURNT PLASTIC IS AGAIN AN AROMA IN MY CAR, I HAVE NO KEYLESS ENTRY, NO RADIO, NO INTERIOR OR TRUNK LIGHTS, NO LOCKS- AND WHEN I CALLED THE "FIVE STAR DEALERSHIP" THEY SAID THEY COULDNT SEE ME FOR FOUR DAYS! DO THEY REALIZE I HAVE TO COMMUTE TWO HOURS DAILY WITH THE HOPES THAT NOTHING ELSE ELECTRICAL FAILS IN MY CAR WHILE I WAIT FOR "CUSTOMER SERVICE. *AK
NHTSA ID
10074561
Incident
May 28, 2004
Mileage
22,413 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
23-015-20
EQUIPMENT; STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-005-19
EQUIPMENT; STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.