RoadVitals

2002 Chrysler Sebring Coupe

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Aug 18, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 29, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 16 NHTSA owner-reported complaints for the 2002 Chrysler Sebring Coupe, most frequently naming the suspension, airbags and transmission categories. 1 safety recall has been issued covering this model year; and 31 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension423.5%
  • Airbags317.6%
  • Transmission317.6%
  • Engine211.8%
  • Electrical15.9%
  • Driver assistance15.9%
  • Tires & wheels15.9%
  • Body & structure15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07E023000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Mar 29, 2007
13,128 units potentially affected
The defect: CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
The risk: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
CARDONE INDUSTRIES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 16
Airbags
Filed Aug 18, 2016

TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING COUPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V545000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/06/16*LJ UPDATED 03/16/17*JB

NHTSA ID
10896961
Incident
Aug 18, 2016
Body & structure
Filed Mar 24, 2016

TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING COUPE. WHILE MAKING A RIGHT TURN, THERE WAS A LOUD POP SOUND THAT CAME FROM THE PASSENGER SIDE OF THE DASHBOARD. THE CONTACT OBSERVED THAT THE DASHBOARD WAS FRACTURED AND DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE VEHICLE BEING PARKED IN THE SUN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,435.

NHTSA ID
10851441
Incident
Aug 15, 2015
Mileage
26,435 mi
Airbags
Filed Dec 11, 2015

TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING COUPE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V388000 (AIR BAGS); HOWEVER, THE REPAIR FOR THE RECALL WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO HAVE A REMEDY OR PARTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10809684
Incident
Aug 15, 2015
Suspension
Filed Dec 20, 2010

TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, SHE HEARD A NOISE WHEN SHE TURNED THE STEERING WHEEL AND NOTICED THAT THE DRIVERS SIDE WHEEL AND TIRE WERE OUT OF PLACE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT FAILURE WAS CAUSED BY THE FRONT SUSPENSION LOWER BALL JOINT ARM. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WERE 99,000.

NHTSA ID
10371245
Incident
Dec 19, 2010
Mileage
99,000 mi
Suspension
Filed Sep 29, 2009

THE CAR IS A 2002 CHRYSLER SEBRING COUPE AND WHILE DRIVING IT AT APPROXIMATELY 25 MPH THE FRONT RIGHT WHEEL BROKE AWAY FROM THE SUSPENSION ARM CAUSING LOSS OF CONTROL. PRIOR TO THIS INCIDENT I COULD HEAR A SQUEAKING IN THE DIRECTION OF THE FAILED PART WHEN DRIVING ON RELATIVELY SMOOTH SURFACES AS WELL AS OVER BUMPS. THIS LASTED ONLY A WEEK BEFORE THE PART FAILED COMPLETELY. THERE WAS NOT ONE SIGNIFICANT INCIDENT THAT STARTED THE SQUEAKING AND RUBBING SOUNDS. ULTIMATELY, THE CAR HAD TO BE TOWED AND THE SUSPENSION ARM REPLACED. IF I WERE DRIVING ANY FASTER THAN 25 MPH WITH TRAFFIC AROUND ME, SEVERE CONSEQUENCES WOULD HAVE ARISEN. *TR

NHTSA ID
10285616
Incident
Jul 7, 2009
Engine
Filed Sep 4, 2008

THE COOLANT IN MY AUTO WAS GONE, WHEN I HAD TO STOP IN TRAFFIC WHEN I SAW SMOKE. LUCKILY, I WAS NEAR 7/11 WHERE I COULD BUT THE PROPER MIX OF COOLANT. THE NEXT MORNING THE COOLANT HAD DISAPPEARED, I CALLED THE DEALERSHIP. ADDED MORE COOLANT WENT TO THE AUTOMOTIVE STORE PURCHASED MORE COOLANT OPENED THE HOOD AND THE COOLANT HAD ONE AGAIN DISAPPEARED...THERE WAS NEVER ANY RESIDUAL ON THE DRIVEWAY PAVEMENT. THE MAN AT THE AUTOMOTIVE STORE LOOK AT THE RADIATOR AND SAID THERE IS YOUR PROBLEM, ITS LEAKING OUT OF THE CRACK, A HAIRLINE CRACK IN RADIATOR, WHICH CAUSED LEAKAGE IN COOLING SYSTEM. I CAUGHT THIS PROBLEM. THE SERVICE DEPARTMENT SAID THESE RADIATORS ALWAYS HAVE PROBLEMS, CRACKING, BRAKING. CHRYSLER KNEW THESE RADIATOR ARE JUNK YET THEY CONTINUE TO INSTALL THEM...THEY ARE PLASTIC, NOT METAL. UNDER THE 100,000 MILEAGE WARRANTY ONLY THE ENGINE IS COVERED. THIS IS RIDICULOUS BECAUSE THE COOLING SYSTEM IS AN INTEGRAL PART OF THE ENGINE...WITHOUT A RADIATOR (COOLING SYSTEM) THE ENGINE WOULD GET SO HOT, THE CAR WOULD CATCH FIRE. II HAVE NOW BEEN STUCK WITH A $1,000 BILL FOR THE REPLACEMENT OF THE DEFECTIVE RADIATOR.WHO KNOWS WHETHER THE PART BEING REPLACED WILL LAST 5,000 MILES OR CRACK NEXT WEEK. THE PLASTIC MOTOR EQUIPMENT IS DANGEROUS, IT IS A TRAGEDY WAITING TO HAPPEN. THE DEALERSHIP VIS-A-VIS CHRYSLER NEEDS TO PAY FOR THIS POOR QUALITY MERCHANDISE AND PUT THESE ITEMS UNDER WARRANTY WITH THE ENGINE. I COULD HAVE BEEN KILLED, JUST SUPPOSE I HAD BEEN ON THE I-495 IN FAST TRAFFIC. I HAD ON SEVERAL PREVIOUS OCCASIONS ASKED THE DEALERSHIP TO CHECK THE COOLANT AND THE SAID NOTHING WAS WRONG EVEN THOUGH ITWAS ONLY HALF FULL. DISPOSITION RECALL ALL PLASTIC RADIATOR, REPLACE WITH MEDAL OR SOMETHING KNOWN TO BE SAFE. I'VE BEEN BUYING CARS SINCE 1961 NEVER HAD A PROBLEM. BY CHRSYLER OWN ADMISSION THEY KNEW THESE RADIATORS WERE FATALTY. HAVE RADIATOR REPLACE NO COST TO ME!

NHTSA ID
10240881
Incident
Aug 29, 2008
Engine
Filed Dec 26, 2006

TIMING CHAIN FAILURE AT APPROXIMATELY 74500 MILES. TOTAL ENGINE FAILURE. CAR IS COVERED UNDER EXTENDED WARRANTY, CASE PENDING. *NM

NHTSA ID
10177001
Incident
Dec 23, 2006
Mileage
74,500 mi
Airbags
Filed Sep 19, 2005

DT: THE AIR BAG LIGHT COMES ON AND OFF. THE CONSUMER CONTACTED THE DEALER. THEY PUT VEHICLE ON THE DIAGNOSTIC MACHINE TO FIND OUT WHAT WAS WRONG WITH IT. THE WIRING UNDER THE PASSENGER'S SEAT HAS AN OPEN CIRCUIT WHICH IS CAUSING THE LIGHT TO COME OFF AND ON. *AK *NM

NHTSA ID
10131737
Incident
Jul 29, 2005
Mileage
40,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Sebring Coupe by model year
YearComplaintsRecallsInvestigationsIssue Index
2005700—
2003500—
2002Viewing161036.3
2001191036.3
1996900—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.