RoadVitals

2002 Chrysler Sebring Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Apr 14, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 210 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Chrysler Sebring submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Apr 14, 2016

TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 5 MPH, A LOUD POPPING AND ROLLING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE OF THE DASHBOARD. THE CONTACT NOTICED PIECES OF THE DASHBOARD FALLING AND CRACKING FROM THE DRIVER TO THE PASSENGER SIDE OF THE VEHICLE TOWARDS THE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,556.

NHTSA ID
10855428
Incident
Aug 11, 2015
Mileage
26,556 mi
Body & structure
Filed Jan 27, 2014

TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH SHE HEARD A LOUD POPPING NOISE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. AN INDEPENDENT MECHANIC WENT TO THE CONTACTS RESIDENCE AND DIAGNOSED THAT THE FRAME UNDERNEATH THE VEHICLE WAS WELDED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

NHTSA ID
10561637
Incident
Oct 18, 2013
Mileage
125,000 mi
Body & structure
Filed Mar 9, 2010

TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. HE NOTICED THE ROCKER PANELS WERE STARTING TO RUST AND TOOK THE VEHICLE INTO THE DEALER FOR FURTHER INSPECTION. IT WAS VERIFIED THATT THE ROCKER PANELS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE VEHICLE WAS NOT UNDER RECALL, HOWEVER THEY DID OFFER TO ASSIST WITH A SMALL PERCENTAGE OF THE REPAIR COSTS. THE REMAINDER OF THE REPAIRS WOULD BE AT THE OWNER'S EXPENSE. NO REPAIRS WERE MADE TO DATE. THE FAILURE MILEAGE WAS 89,851 AND THE CURRENT WAS 90,155.

NHTSA ID
10318105
Incident
Feb 19, 2010
Mileage
89,851 mi
Body & structure
Filed Jul 22, 2009
1 injury reported

I WANT TO SUBMIT A SAFETY REPORT ON MY 2002 CHRYSLER SEBRING, LX...TRUNK HYDRAULIC HINGES FAILURE. ON 15 JUL 09, MY WIFE TOOK A SOLID BLOW FROM THE TRUNK LID CLOSING IMMEDIATELY AFTER SHE OPEN IT TO RETRIEVE GROCERIES FROM THE TRUNK. I REPORTED THIS INCIDENT TO OLIVER C. JOSEPH CHRYSLER, BELLEVILLE, IL PARTS DEPARTMENT AND THEY TOLD ME TO SEND INFORMATION TO YOU ALL. MY WIFE IS STILL GETTING HEADACHES FROM THIS BLOW TO HER HEAD. *TR

NHTSA ID
10277923
Incident
Jul 15, 2009
Mileage
90,000 mi
Body & structureOther / unspecified
Filed Feb 18, 2009

SINCE APPROXIMATELY 2004, THE PAINT BEGAN WEARING OFF (NOT PEELING) THE ROOF OF MY 2002 CHRYSLER SEBRING. I WENT TO THE DEALERSHIP WHERE I PURCHASED IT. THEY SAID CHRYSLER HAD A PROBLEM WITH THE CLEAR COAT THAT YEAR, AND AT THIS POINT NOTHING COULD BE DONE ABOUT IT. THE SPOT REMAINED THE SAME IN SIZE, BUT CONTINUED TO WEAR DOWN TO THE METAL. I ASSUMED I WOULD HAVE TO HAVE THE SPOT REPAINTED. THIS WINTER, APPROXIMATELY 3/4 OF THE ROOF DOWN TO AND INCLUDING PART OF THE TRUNK AND REAR FENDERS ARE EXPERIENCING THE SAME WEARING AWAY OF PAINT THAT THE ROOF HAS. AT THIS POINT, ABOUT 2/3 OF MY CAR NEEDS TO BE REPAINTED. I NEVER RECEIVED A RECALL NOTICE FOR THIS PROBLEM. HOWEVER, I FOUND ENUMERABLE COMPLAINTS ON THE INTERNET FOR BLACK CHRYSLER SEBRING COUPES JUST LIKE MINE WITH THE EXACT SAME PROBLEM. I WANT MY CAR REPAINTED BY CHRYSLER. I FEEL THAT THE DEALERSHIP MINIMIZED THIS PROBLEM AND REFUSED TO MAKE IT RIGHT WHEN I BROUGHT IT TO THEIR ATTENTION. THE PAINT ON THE ROOF OF MY CAR IS WORN DOWN TO THE BARE METAL. *TR

NHTSA ID
10259248
Incident
Aug 1, 2004
Body & structure
Filed Feb 2, 2009

TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE PERFORMING MAINTENANCE REPAIRS UNDERNEATH THE VEHICLE, THE CONTACT NOTICED A HOLE ON THE FRONT OF THE REAR WHEEL. IT WAS LOCATED AT THE BOTTOM OF THE FENDER AND WAS 12 INCHES LONG AND 4 INCHES WIDE. THE VEHICLE WAS NOT REPAIRED OR INSPECTED BY A TECHNICIAN. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS ON THE VEHICLE; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 52,000 AND CURRENT MILEAGE WAS 52,500. UPDATED 03-09-09 *BF UPDATED 03/12/09. *JB

NHTSA ID
10257173
Incident
Feb 1, 2009
Mileage
52,000 mi
Body & structure
Filed Aug 17, 2007

WHEN I TRADED IN MY 2003 MAZDA SUV ON JULY 28, 2007, I DID SO IN GOOD FAITH THAT I WOULD GET A FAIR TRADE. I DISCLOSED INFORMATION REGARDING THE MAZDA SUV TO THE ALAMEDA COUNTY AUCTION (ACA CARS) SALES DEPARTMENT. MY CAR JUST HAD ITS OIL CHANGED, ITS TIRES WERE BRAND NEW, ITS BRAKES AND PADS WERE IN WORKING PROPER ORDER. I HAD EXPECTED THE SAME COURTESY AND RESPECT FROM THE CAR DEALERSHIP. I TRAVELED FROM SACRAMENTO TO DUBLIN BECAUSE I PUT MY TRUST IN THIS DEALERSHIP AND HAD FAITH THAT IT WOULD SELL ME A CAR THAT HAD PASSED THEIR SAFETY INSPECTION. HOWEVER, I WAS VERY DISAPPOINTED AND FELT BETRAYED WHEN I FOUND OUT LATER THAT THE FRONT BUMPER OF THE 2002 CHRYSLER SEBRING CONVERTIBLE WAS HELD BY VELCRO TAPES. I WAS EMOTIONALLY DISTRESSED OVER THE THOUGHT OF WHAT MIGHT AND MAY HAPPEN IF I DID FURTHER DRIVING, FEARFUL THAT THE FRONT BUMPER WOULD DROP OR "FLY OFF" WHILE I WAS ON THE ROAD. I COULD HURT MYSELF AND EVEN OTHERS. I WAS FURTHER DISAPPOINTED BY THE REACTION OVER THE PHONE BY THE SAME PERSON WHO SOLD ME THE CAR. TO IMPLY TO ME THAT I COULD HAVE DONE THE DAMAGE MYSELF, REPAIRED THE FRONT BUMPER WITH VELCRO, AND PUT THE BLAME ON THE CAR DEALERSHIP WAS TOTALLY UNACCEPTABLE BEHAVIOR. THE VELCRO-BUMPER SITUATION COULD BE JUST THE "TIP OF THE ICEBERG." I NO LONGER HAVE ANY TRUST LEFT IN THIS CAR DEALERSHIP AND AM WONDERING WHAT OTHER "HIDDEN" FLAWS THEY DID NOT DISCLOSE. AS A CONSUMER, IT IS MY RIGHT TO BE FULLY INFORMED OF ALL ASPECTS REGARDING THE CAR THAT I PURCHASED. I BELIEVE THAT THIS DEALERSHIP HAS NOT ONLY FAILED TO GIVE ME THAT RESPECT, IT HAS ALSO DEALT ME WITH A FRAUDULENT TRANSACTION. *JB

NHTSA ID
10199963
Incident
Jul 28, 2007
Body & structure
Filed Feb 24, 2006

AGAIN ANOTHER HEAVY RAIN LEAVING A POND ON THE PASSENGER SIDE FLOORBOARD. WITNESSED THE ENTRY OF THE WATER, PASSED INFO ON TO DEALER.DEALERSHIP REPLACED RIGHT SIDE DOOR WEATHER SHIELD AND SEALED THE MIRROR. *JB

NHTSA ID
10151171
Incident
Oct 6, 2004
Mileage
19,431 mi
Body & structure
Filed Feb 24, 2006

VOLUMES OF WATER ON DRIVER SIDE AND PASSENGER SIDE FLOORBOARDS AFTER HEAVY RAIN! DEALERSHIP RESEALED COWL PANEL (LEFT AND RIGHT), RESEALED FIREWALL, REALIGNED FRONT RIGHT DOOR! *JB

NHTSA ID
10151168
Incident
Aug 23, 2004
Mileage
18,941 mi
Body & structureBrakesPowertrain (other)+1 more
Filed Jan 15, 2004

FRONT BRAKE ROTORS WARPED BEYOND REPAIR AT DELIVERY. FRONT GRILL AREA DEEPLY SCRATCHED ON BOTH SIDES OF GRILL. TRANSMISSION JERKS BADLY WHEN GOING INTO GEAR. ALL TIRES BADLY OUT OF BALANCE AT DELIVERY. BECAUSE OF THE OUT OF BALANCE TIRES AND THE WARPED BRAKES THE ABS SYSTEM SENSOR COULD RECEIVE FALSE SIGNALS THEREFORE RENDERING THE ABS INOPERABLE.

NHTSA ID
10069443
Incident
Nov 15, 2002
Body & structure
Filed Sep 17, 2002

HOOD ASSEMBLY WOULD LOSE BOLTS WHEN OWNER WOULD EITHER RAISE OR SHUT HOOD. OWNER HAS TAKEN VEHICLE TO THE DEALERSHIP ALONG WITH THE BOLTS THAT POPPED OFF. *AK *JG

NHTSA ID
8018827
Body & structure
Filed Sep 17, 2002

BOLTS ARE POPPING OFF CONVERTIBLE TOP CAUSE UNKNOWN. *AK JLG

NHTSA ID
8018821

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .