1998 Chrysler Town And Country Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1998 Chrysler Town And Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine7018.8%
- Electrical6216.6%
- Airbags4512.1%
- Steering308.0%
- Brakes256.7%
- Transmission256.7%
- Suspension184.8%
- Fuel system174.6%
- Driver assistance143.8%
- Interior & seats133.5%
- Exterior lighting102.7%
- Visibility92.4%
- Body & structure71.9%
- Seat belts71.9%
- Tires & wheels71.9%
- Powertrain (other)61.6%
- Heating & air conditioning51.3%
- Other / unspecified30.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.
CRANKED, STARTED, RAN FOR 1 SECOND, AND STALLED. THIS HAPPENED THREE TIMES IN A ROW. THEN IT WOULD NOT CRANK UNTIL WE RETURNED THE NEXT DAY AND IT STARTED AND RAN FINE. THIS BECAME AN INTERMITTENT PROBLEM OVER TIME AND EVENTUALLY FAILED ALTOGETHER. VERY MYSTERIOUS BUT I FOUND THE CAUSE AND REPAIRED IT. IT HAS NOT FAILED SINCE I REPAIRED IT 7-21-2012. THE PROBLEM WAS A COLD SOLDER JOINT ON THE BCM LOCATED BEHIND THE INSTRUMENT CLUSTER. PLEASE CONTACT ME AND I WILL EXPLAIN. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO BE DONE AS I SEE THIS IS A COMMON FACTOR AND EVENTUALLY WILL CAUSE A MAJOR ACCIDENT
WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS. *TR
THE AIRBAG LIGHT HAD BEEN ON FOR MONTHS AND WAS ON WHEN I BOUGHT THE CAR LAST NOVEMBER, 2013. SO IT HAD BEEN ON FOR AN UNKNOWN PERIOD OF TIME. THE HORN AND CRUISE CONTROL STOPPED WORKING AFTER I BLEW THE HORN AT SOMEONE WHO DID NOT TURN ON GREEN ARROW IN FRONT OF ME. I AM SURE IT WAS THE CLOCKSPRING WHICH OPERATES THOSE THREE FEATURES. THE DEALER WOULD NOT FIX IT AT CHRYSLER'S COST BECAUSE THE VIN NUMBER WAS NOT PART OF THE CLOCKSPRING RECALL. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.
VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS. *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO BE DONE AS I SEE THIS IS A COMMON FACTOR AND EVENTUALLY WILL CAUSE A MAJOR ACCIDENT
COMPLETE FAILURE OF THE BRAKE SYSTEM DUE TO A RUPTURE OF A BRAKE LINE. LUCKY FOR US WE WERE ON A FLAT SECTION OF ROAD AND DRIFTED TO A STOP. IF WE HAD BEEN THREE SECONDS LATER WE WOULD HAVE CRASHED INTO CROSS TRAFFIC.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
VEHICLE CAN BE SHIFTED INTO DRIVE WITHOUT APPLYING BRAKE. ISN'T THIS DANGEROUS? *TR
1998 CHRYSLER TOWN AND COUNTRY TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY. *TS THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO INDICATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CONSUMER CONTACTED THE MANUFACTURER FOR FINANCIAL ASSISTANCE BUT SINCE THE VEHICLE WAS OUT OF WARRANTY THEY REFUSED ANY ASSISTANCE. THE BELT AND TENSIONER WERE REPLACED BECAUSE THEY WERE NOISY. THE HANDBRAKE DID NOT HOLD. THE DEALER REPLACED THE LEVER AND CABLE ASSEMBLY. THE FRONT STRUTS WERE REPLACED. THE SWAY BAR LINK WAS REPLACED BECAUSE IT WAS NOISY. THE REAR HATCH LOCK WAS INOPERATIVE. *NM
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WHEN HE NOTICED THERE WAS SURFACE RUST ON THE FRONT DRIVERS SIDE STRUT. OVER TIME THE RUST BECAME PROGRESSIVELY WORSE. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP WHERE THEY CONFIRMED THAT THE FRONT DRIVERS SIDE STRUT WAS RUSTING THROUGHOUT THE STRUTS. THE VEHICLE WAS REPAIRED AT A COST OF $ 300.00. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 220,000. UPDATED 12/30/10
1998 CHRYSLER TOWN AND COUNTRY TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY. *TS THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO INDICATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CONSUMER CONTACTED THE MANUFACTURER FOR FINANCIAL ASSISTANCE BUT SINCE THE VEHICLE WAS OUT OF WARRANTY THEY REFUSED ANY ASSISTANCE. THE BELT AND TENSIONER WERE REPLACED BECAUSE THEY WERE NOISY. THE HANDBRAKE DID NOT HOLD. THE DEALER REPLACED THE LEVER AND CABLE ASSEMBLY. THE FRONT STRUTS WERE REPLACED. THE SWAY BAR LINK WAS REPLACED BECAUSE IT WAS NOISY. THE REAR HATCH LOCK WAS INOPERATIVE. *NM
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS. *TR
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED A BURNING ODOR AND THEN NOTICED FLAMES COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) BUT THE RECALL REPAIR COULD NOT BE PERFORMED BECAUSE THE WIRING HARNESS WAS MELTED DUE TO A FIRE IN THE FUEL RAIL. THE MANUFACTURER WAS NOT WILLING TO COVER THE WIRING HARNESS REPAIR DUE TO THE HIGH MILEAGE OF THE VEHICLE. THE CONTACT STATED THAT THE WIRING HARNESS SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 08/29/12*LJ UPDATED 08/30/2012 *JS
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO BE DONE AS I SEE THIS IS A COMMON FACTOR AND EVENTUALLY WILL CAUSE A MAJOR ACCIDENT
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED WHEN DRIVING VARIOUS SPEEDS. ADDITIONALLY, THE HORN AND CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 05/19/14 MA THE CONSUMER REPAIRED THE CLOCKSPRING. THE CONSUMER STATED THE FAILURES ALL OCCURRED BEFORE 118,000. THE VEHICLE NEEDED TO BE REPAIRED WHEN IT WAS PURCHASED. UPDATED 06/04/2014 *JS
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
1998 CHRYSLER TOWN AND COUNTRY TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY. *TS THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO INDICATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CONSUMER CONTACTED THE MANUFACTURER FOR FINANCIAL ASSISTANCE BUT SINCE THE VEHICLE WAS OUT OF WARRANTY THEY REFUSED ANY ASSISTANCE. THE BELT AND TENSIONER WERE REPLACED BECAUSE THEY WERE NOISY. THE HANDBRAKE DID NOT HOLD. THE DEALER REPLACED THE LEVER AND CABLE ASSEMBLY. THE FRONT STRUTS WERE REPLACED. THE SWAY BAR LINK WAS REPLACED BECAUSE IT WAS NOISY. THE REAR HATCH LOCK WAS INOPERATIVE. *NM
1998 CHRYSLER TOWN AND COUNTRY SEAT LATCH BROKE.*MR....THE PASSENGER IN THE LEFT/CENTER ROW SEAT WAS NOT FASTENED TO THE FLOOR. UPON INSPECTION FOUND A PIECE OF A COIL SPRING ON THE FLOOR NEAR TO THE MOUNTING BRACKET LOCATED IN THE FLOOR. THE OTHER PART OF THE SPRING WAS STILL ATTACHED TO THE SEAT FASTENER MECHANISM.*AK
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE HEADLIGHTS ON MY 1998 CHRYSLER, TOWN & COUNTRY ARE FROSTED OVER DUE TO EXPOSURE TO THE ELEMENTS AND ARE BECOMING MORE OPAQUE WITH TIME. THE HEADLIGHT QUALITY AND QUANTITY IS DIMINISHING AND MAKING IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT. THIS IS A CAUSE FOR CONCERN FOR NIGHT DRIVING SAFETY. THE HEADLIGHTS ARE AN ASSEMBLY AND NOT MADE UP OF REPLACEABLE COMPONENTS. EACH HEADLIGHT ASSEMBLY COSTS NEAR $300.00 I FEEL THIS IS A DESIGN AND MANUFACTURERS DEFECT THAT SHOULD BE ADDRESSED BY THE AUTO MANUFACTURER WITH A FREE REPLACEMENT. *TR
DT*: THE CONTACT STATED THE PLASTIC HEADLAMP COVERING THE HEADLIGHTS WERE DIFFICULT TO SEE THROUGH AND REQUIRED THE USE HI-BEAMS FOR PROPER VISION AT NIGHT. UPDATED 7/18/2006 - *NM
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WIPER BLADES UNABLE TO SHUT OFF AT TIMES, SOME TIME DELAY OF STARTING, I HAVE HAD THE WIPER MOTOR REPLACE. *TR
FIRST PROBLEM OCCURRED THREE DAYS AFTER WE PURCHASED THIS USED. TRANSMISSION LOCKED INTO NEUTRAL AND WOULD NOT DISENGAGE. THIS HAPPENED WHILE DRIVING. VEHICLE HAD TO BE TOWED. REBUILT TRANSMISSION COST $1500. GOT IT BACK AND 4 DAYS LATER THE FAN TO COOL THE ENGINE WENT OUT. IN THE SHOP ANOTHER 2 DAYS COSTING AN ADDITIONAL $180.00. FEEL LIKE I AM HEMMORHAGING MONEY ON THIS CAR. LEFT DRIVERS WINDOW SWITCH DOESN'T WORK AT TIMES AND WINDOW GETS STUCK IN THE OPEN POSITION.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER'S SIDE WHEEL COMPLETELY SEIZED IN AN OUTWARD DIRECTION. THE VEHICLE WAS INSPECTED AND IT WAS DISCOVERED THAT THE FRONT STRUT MOUNT WAS FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE UNDER NHTSA ACTION NUMBER: 10000317 (STRUCTURE:BODY). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO TRADE IN THE VEHICLE, THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE FRAME WAS RUSTED. THE VEHICLE HAS BEEN TO THE DEALER FOR ROUTINE MAINTENANCE AND NO ONE HAS EVER INFORMED HIM OF ANY RUST LOCATED UNDERNEATH THE VEHICLE. THE VEHICLE HAD BEEN MODIFIED BY THE BRAUN CORPORATION FOR THE PURPOSE OF TRANSPORTING PERSONS WITH DISABILITIES. THE CONTACT CALLED BRAUN CORPORATION FOR ASSISTANCE, BUT THEY STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE WAS 82,378 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/16/08 *BF THE CONSUMER STATED WHEN THEY PUT THE FRAME BACK TOGETHER, THE ONLY SPOT WELDED WHICH ALLOWED WATER TO ENTER CAUSING THE FRAME TO RUST. UPDATED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ANOTHER VEHICLE REAR ENDED THE CONTACT AND THE SEAT BELTS FAILED TO SECURE THE FRONT DRIVER AND THE FRONT PASSENGER. A POLICE REPORT WAS FILED. THE FRONT DRIVER AND THE FRONT PASSENGER BOTH SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 02V076000 (SEAT BELTS).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,986.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* - THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 10 MILES OR MORE AND ACCELERATING THE VEHICLE SHOOK. THE CONTACT STATED IT WAS NOT RELATED TO THE STEERING. THE FRONT AXLE WAS REPLACED 3 TIMES, NEW TIRES WERE INSTALLED, THE WHEELS WERE ROTATED TO ENSURE THEY WEREN'T BENT, AND NEW MOTOR MOUNTS WERE INSTALLED AND THE FAILURE CONTINUED TO OCCUR. THIS FAILURE HAD OCCURRED FOR OVER 2 YEARS. THE DEALER AND THE TRANSMISSION MECHANIC WERE UNABLE TO DIAGNOSE THE VEHICLE. THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED EACH TIME THE ENGINE WAS TURNED ON AND STAYED ON FOR A 1/4 OF A MILE. THIS FAILURE OCCURRED FOR MORE THAN ONE YEAR. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ABS PUMP. THE CURRENT AND FAILURE MILEAGE WAS 130,000. *AK
SPARE TIRE FELL FROM VEHICLE WHILE DRIVING. SINCE THEN, I HAVE NOTED OTHER CHRYSLER PRODUCTS THAT HAVE SPARE TIED IN PLACE WITH ROPE. I THEREFORE THINK THAT I AM NOT UNIQUE. EVENT OCCURED AT END OF DRIVEWAY. IF ON HIGHWAY, COULD HAVE BEEN VERY DANGEROUS.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* - THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 10 MILES OR MORE AND ACCELERATING THE VEHICLE SHOOK. THE CONTACT STATED IT WAS NOT RELATED TO THE STEERING. THE FRONT AXLE WAS REPLACED 3 TIMES, NEW TIRES WERE INSTALLED, THE WHEELS WERE ROTATED TO ENSURE THEY WEREN'T BENT, AND NEW MOTOR MOUNTS WERE INSTALLED AND THE FAILURE CONTINUED TO OCCUR. THIS FAILURE HAD OCCURRED FOR OVER 2 YEARS. THE DEALER AND THE TRANSMISSION MECHANIC WERE UNABLE TO DIAGNOSE THE VEHICLE. THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED EACH TIME THE ENGINE WAS TURNED ON AND STAYED ON FOR A 1/4 OF A MILE. THIS FAILURE OCCURRED FOR MORE THAN ONE YEAR. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ABS PUMP. THE CURRENT AND FAILURE MILEAGE WAS 130,000. *AK
FIRST PROBLEM OCCURRED THREE DAYS AFTER WE PURCHASED THIS USED. TRANSMISSION LOCKED INTO NEUTRAL AND WOULD NOT DISENGAGE. THIS HAPPENED WHILE DRIVING. VEHICLE HAD TO BE TOWED. REBUILT TRANSMISSION COST $1500. GOT IT BACK AND 4 DAYS LATER THE FAN TO COOL THE ENGINE WENT OUT. IN THE SHOP ANOTHER 2 DAYS COSTING AN ADDITIONAL $180.00. FEEL LIKE I AM HEMMORHAGING MONEY ON THIS CAR. LEFT DRIVERS WINDOW SWITCH DOESN'T WORK AT TIMES AND WINDOW GETS STUCK IN THE OPEN POSITION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
DRIVER SIDE SEAT HEATER SHORTED AND CAUGHT THE DRIVER'S SEAT ON FIRE. OUR CHILDREN WERE IN THE VAN. FORTUNATELY MY WIFE WAS PRESENT, STANDING OUTSIDE THE VAN AND USED SNOW TO PUT OUT THE FIRE. NOT JUST A SMOLDER...A VERY REAL FIRE WITH FLAME AND SMOKE. THE DEALER TOLD US HE WAS CHECKING ON THE SITUATION AND CHRYSLER WOULD CALL US. NO-ONE EVER CALLED. THE DEALER FINALLY, AFTER 3 MONTHS TOLD US NO-ONE WAS GOING TO EVEN CHECK INTO THE PROBLEM HE TOLD US TO LET THE VEHICLE BURN UP NEXT TIME. WE CALLED THE MANUFACTURER. THEY ALSO SAID THEY WOULD NOT DO ANYTHING AT ALL AND NOT TO CALL AGAIN. ALL WE WANT IS A NEW SEAT THAT IS NOT A HAZARD TO CATCHING MY VAN ON FIRE. WE WERE LUCKY THIS TIME. WHAT IF MY CHILDREN WERE INJURED OR KILLED? WHAT IF THE VAN CATCHES FIRE IN MY GARAGE? WE NEED HELP. NLM
MILDEW TYPE ODOR COMING FROM AIR CONDITIONER WHICH COULD CAUSE SOMEONE TO BECOME ILL FROM BACTERIA.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,986.
WHEN VEHICLE IS DRIVEN IN SHOWY OR WET WEATHER, IT CAUSES THE MAGNUM WHEEL TO OBTAIN MOISTURE AND CORRODED. THIS RESULT IN THE TIRE NOT SEALING AND HAVING LOW AIR PRESSURE. PLEASE PROVIDE MORE DETAILS. TS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .