RoadVitals

2007 Chrysler Town&country Lwb Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Apr 27, 2017
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Chrysler Town&country Lwb, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure414.3%
  • Fuel system310.7%
  • Interior & seats310.7%
  • Electrical310.7%
  • Steering27.1%
  • Visibility27.1%
  • Suspension27.1%
  • Engine27.1%
  • Transmission27.1%
  • Exterior lighting13.6%
  • Heating & air conditioning13.6%
  • Airbags13.6%
  • Other / unspecified13.6%
  • Tires & wheels13.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

I PURCHASED VEHICLE FROM A CHRYSLER DEALER IN MOBILE, AL IN NOVEMBER 2014,DID,NT REALLY USE THE A/C UNTIL MARCH 2015 AND THEN THERE WAS A WATER BUILD UP ON FLOOR, I CLEANED OUT DRAIN TUB BUT IT STILL LEAKED WATER ONTO FLOOR. *TR

NHTSA ID 10705102 · filed Apr 11, 2015

POWER SLIDING DOORS DO NOT FUNCTION PROPERLY. THEY DON'T OPEN MOST OF THE TIME AND WHEN THEY DO THEY ARE UNPREDICTABLE OPENING SOME AND THEN CLOSING ALL OF A SUDDEN. *TR

NHTSA ID 10553027 · filed Nov 20, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

THE E-VAP SYSTEM NOT WORKING AFTER ENGINE WAS REPLACED NO AIR CONDITIONING ,REPLACED EGR VAVLE

NHTSA ID 10978521 · filed Apr 14, 2017

THE VEHICLE OFTEN STALLS AFTER FILLING UP WITH GAS WITHIN 1 TO 2 MILES AFTER DEPARTING GAS STATION (DANGEROUS IN TRAFFIC)! I HEARD THIS IS HAPPENING ON MANY OTHER CHRYSLER PRODUCTS THAT HAVE BEEN RECALLED FOR 2006. HOWEVER IT IS ALSO HAPPENING ON MY 2007 TOWN & COUNTRY.

NHTSA ID 10896120 · filed Aug 15, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

3
reports

From owner reports, verbatim

I HAVE OWNED A 2007 TOWN AND COUNTY FROM NEW. YESTERDAY FOR THE 6TH TIME WHEN I TURNED THE VEHICLE OFF THE LEFT HAND SLIDING DOOR OPENED BY ITSELF. I CALLED CHRYSLER SOME TIME BACK ABOUT THIS AND THEY HAD NO HISTORY OF THIS HAPPENING. THE VEHICLE HAS ABOUT 36,000 MILES ON IT. WE USE THE VEHICLE PRIMARILY FOR TRAVELING AND WITH OUR DOGS. CAN YOU IMAGINE WHAT COULD HAPPEN IF I PULLED INTO A REST AREA AND THE DOOR OPENED BY ITSELF!!! *TR

NHTSA ID 10356096 · filed Sep 17, 2010

2007 CHRYSLER TOWN AND COUNTRY MINIVAN SLIDING DOOR LOCK FAILS TO OPEN WITH POWER BUTTON OR KEYLESS FOB. THIS REQUIRES A MANUAL INTERVENTION TO UNLOCK THE DOOR AND THEN MANUALLY OPEN THE DOOR. THIS IS A SAFETY ISSUE IN CASE OF EMERGENCY WHICH WOULD HAMPER IMMEDIATE EGRESS. WEB SITES SUGGEST TO RESET THE IOD FUSE OR CHANGE OUT AN EXPENSIVE BCM. HOWEVER, THIS ONLY TREATS THE SYMPTOM. THERE ARE NO RECALLS OR CHRYSLER HELP TO IDENTIFY OR FIX THE ROOT CAUSE, NOT JUST THE PROXIMAL CAUSE. I HAVE SMALL CHILDREN AND BELIEVE THIS COULD BE LIFE THREATENING IF THE POWER/KEYLESS LOCKS FAIL TO OPEN DURING A TRAUMATIC EVENT REQUIRING IMMEDIATE EGRESS. THIS ISSUE IS FOUND HUNDREDS OF TIMES ON THE INTERNET GOING BACK TO 2004, BUT WITH NO FIX AFTER 6 YEARS? THANK YOU FOR ADDRESSING THIS CRITICAL ISSUE. THIS HAS BEEN AN ISSUE FOR SEVERAL MONTHS. SEARCHING RECALLS .GOV FAILED TO LOCATE ANY OTHER ISSUES. *TR

NHTSA ID 10327647 · filed Apr 26, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

THE VAN HAS SOME KIND OF ELECTRICAL PROBLEM AND WHEN WE HAD IT TESTED IT SAID THAT IT WAS THE RADIATOR FAN AND SOME KIND OF SENSOR

NHTSA ID 10981021 · filed Apr 27, 2017

POWER SLIDING DOORS DO NOT FUNCTION PROPERLY. THEY DON'T OPEN MOST OF THE TIME AND WHEN THEY DO THEY ARE UNPREDICTABLE OPENING SOME AND THEN CLOSING ALL OF A SUDDEN. *TR

NHTSA ID 10553027 · filed Nov 20, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

WE HAVE HAD NUMEROUS PROBLEMS WITH THE FRONT END, DRIVER'S SIDE OF OUR 2007 CHRYSLER TOWN & COUNTRY. WE PURCHASED THE VEHICLE NEW. IT IS CURRENTLY AT THE DEALERSHIP AGAIN FOR NOISE IN THE FRONT. WE HAVE HAD TO HAVE THE STABILIZER LINKS AND BUSHINGS REPLACED, THE LEFT SIDE FRONT STRUT REPLACED,THE LEFT HAND OUTER TIE ROD REPLACED AND THEY JUST CALLED TO SAY THE BUSHINGS AND STABILIZER LINKS NEED REPLACED AGAIN. WE HAVE ALSO HAD PROBLEMS WITH THE AIR CONDITIONING, ACTUATORS AND BRAKES. CHRYSLER HAS REFUSED TO ASSIST WITH THE TIE ROD (DEALERSHIP CALLED THEM) SINCE WE HAVE HAD SO MANY PROBLEMS WITH IT. DEALERSHIP IS CURRENTLY CALLING THEM TO SEE IF THEY WILL ASSIST WITH THE BUSHINGS & STABILIZER LINKS. OUR VAN WAS IN THE SHOP ONE MONTH AGO WITH FRONT END PROBLEMS (THEY REPLACED THE TIE ROD) AND NOW THIS HAPPENS AGAIN. IT IS ALWAYS THE DRIVER'S SIDE FRONT END. IT IS AN ONGOING PROBLEM. *TR

NHTSA ID 10354869 · filed Sep 10, 2010

I STARTED TO HEAR A WHINING NOISE THAT OCCURRED AFTER I HAD BEEN DRIVING ON THE FREEWAY IN COLD WEATHER IN MID-JANUARY, AND I WAS APPROACHING 40,000 MILES ON MY MINIVAN. THE MORE DRIVING, THE LOUDER THE NOISE WOULD GET, AND IT WAS LOUDEST WHEN I WAS IDLING AT A STOP LIGHT,ETC. PRESSING THE GAS WOULD MAKE IT WHINE LOUDER. NOW THAT THE WEATHER IS WARMER (50 DEGREES) I DON'T HEAR THE NOISE ANYMORE. I WAS TOLD BY MY REPAIR SHOP THAT THEY SEE THIS IN A LOT OF CARAVANS AND TOWN & COUNTRY MINIVANS. IT'S THE POWER STEERING--THE FILTER IS NOT GOOD AND BECAUSE OF THE WAY THE RESERVOIR AND FILTER ARE HOUSED, THEY NEED TO REPLACE EVERYTHING, ABOUT $300. ONLINE I'M SEEING A LOT OF OTHER MINIVAN OWNERS WITH THE SAME PROBLEM. *TR

NHTSA ID 10318912 · filed Mar 11, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

RIGHT ELECTRICALLY OPERATED PASSENGER WINDOW FAILED TO OPERATE. *TR

NHTSA ID 10481240 · filed Oct 20, 2012

2007 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING ON A RESIDENTIAL STREET AT 30 MPH, THE REAR WINDOW "EXPLODED". THERE WAS NO OTHER CAR AROUND, NO OTHER CAR PASSED ME BY THAT WOULD HAVE KICKED SOMETHING UP FROM THE ROADWAY. THERE WERE NO PEOPLE, KIDS OR ANIMALS IN THE AREA. TEMPERATURE WAS 29 DEGREE'S. THE REAR DEFOGGER WAS NOT TURNED ON AND THE REAR WIPER WAS NOT ON. THERE WAS A HOLE APPROX 12" X 6" ON THE UPPER LEFT OF THE WINDOW - THE REST OF THE GLASS WAS SHATTERED. THE GLASS FELL INTO THE VAN ON THE FLOOR. THERE WAS NO OBJECT (ROCK, ICE, SNOWBALL) IN THE VAN. NOTHING COULD BE SEEN ON THE ROAD. THE WINDOW WAS REPLACED AT A COST OF $358.27. THIS HAPPENED ON 02/15/10. IN AUGUST OF 2008, THIS VAN WAS SITTING IN THE DRIVEWAY. WE WERE INSIDE AND HEARD A LOUD "CRASH". THE REAR WINDOW HAD EXPLODED LEAVING A LARGE HOLE IN THE GLASS. THERE WAS NO OBJECT IN THE VAN OR ON THE GROUND AROUND THE VAN THAT COULD HAVE CAUSED IT. THE WINDOW WAS REPLACED. *TR I CALLED THE DEALER REGARDING THIS RECENT WINDOW AND WAS TOLD THERE WERE NO REPORTS OR COMPLAINTS LIKE MINE. I PLACED MY PROBLEM ON THE EDMUNDS FORUM AND RECEIVED A RESPONSE FROM 1 PERSON WHO CLAIMS THEIR TAIL LIGHT ENCLOSURE EXPLODES. HIS MECHANIC CLAIMS IT IS DUE TO EXCESSIVE VIBRATION OF THE TAILGATE. *TR

NHTSA ID 10311901 · filed Feb 18, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

WE HAVE HAD NUMEROUS PROBLEMS WITH THE FRONT END, DRIVER'S SIDE OF OUR 2007 CHRYSLER TOWN & COUNTRY. WE PURCHASED THE VEHICLE NEW. IT IS CURRENTLY AT THE DEALERSHIP AGAIN FOR NOISE IN THE FRONT. WE HAVE HAD TO HAVE THE STABILIZER LINKS AND BUSHINGS REPLACED, THE LEFT SIDE FRONT STRUT REPLACED,THE LEFT HAND OUTER TIE ROD REPLACED AND THEY JUST CALLED TO SAY THE BUSHINGS AND STABILIZER LINKS NEED REPLACED AGAIN. WE HAVE ALSO HAD PROBLEMS WITH THE AIR CONDITIONING, ACTUATORS AND BRAKES. CHRYSLER HAS REFUSED TO ASSIST WITH THE TIE ROD (DEALERSHIP CALLED THEM) SINCE WE HAVE HAD SO MANY PROBLEMS WITH IT. DEALERSHIP IS CURRENTLY CALLING THEM TO SEE IF THEY WILL ASSIST WITH THE BUSHINGS & STABILIZER LINKS. OUR VAN WAS IN THE SHOP ONE MONTH AGO WITH FRONT END PROBLEMS (THEY REPLACED THE TIE ROD) AND NOW THIS HAPPENS AGAIN. IT IS ALWAYS THE DRIVER'S SIDE FRONT END. IT IS AN ONGOING PROBLEM. *TR

NHTSA ID 10354869 · filed Sep 10, 2010

WE HAVE A 2007CHRYSLER TOWN AND COUNTRY; WE HAD TO REPLACE 5 TIE RODS IN 50,000 MILES. NOW WE HAVE EXCESSIVE OIL CONSUMPTION; 2 QUARTS IN 3000 MILES. WE HAVE BEEN TELLING DEALER SINCE 20,000 MILES WE HAVE HAD AN OIL PROBLEM WITH NO RESULTS FROM THE DEALER. *TR

NHTSA ID 10295720 · filed Dec 14, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

THIS IS A FREQUENTLY RECURRING ISSUE WITH THIS VEHICLE. EVER SINCE PURCHASE, THE VEHICLE WILL STALL OR ALMOST STALL FROM A STOP OR VERY LOW SPEED ACCELERATION WITHIN MINUTES OR LESS THAN FIVE MILES OF REFUELING. AFTER ABOUT 3 TO 5 SECONDS OF CRANKING, THE ENGINE WILL RESTART.. THIS CONDITION DOES NOT APPEAR TO BE AFFECTED BY WEATHER OR TEMPERATURE AT THE TIME OF INCIDENT. I TAKE CARE TO STOP THE REFUELING PROCESS IMMEDIATELY WHEN THE NOZZLE AT THE PUMP CLICKS SHUT. THE CONCERN IS THAT THIS STALLING OCCURS NORMALLY AT AN INTERSECTION AND I FEAR AT SOME POINT, THERE WILL BE A COLLISION. THE VEHICLE HAS BEEN WELL MAINTAINED AND I HAVE ALL SERVICE RECORDS SINCE PURCHASED IN 2009. THE CURRENT MILEAGE IS 105,000. *TR

NHTSA ID 10637809 · filed Sep 21, 2014

AUTOMATIC CLIMATE CONTROL 2007 CHRYSLER TOWN & COUNTRY, SYSTEM HAS NEVER FUNCTIONED PROPERLY SENSE WE TOOK DELIVERY OF OUR AUTOMOBILE FEB. 2007. *TR

NHTSA ID 10276229 · filed Jul 9, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

2
reports

From owner reports, verbatim

NEED TO HAVE THE TRANSMISSION REBUILT AT 53,000 MILES ON OUR 2007 CHRYSLER TOWN & COUNTRY. TRANSMISSION SHOULD NOT GO AFTER 53,000 MILES . I COULD UNDERSTAND IF I HAD 100,000 MILES OR MORE. JUST CHEAP MATERIALS USED TO SAVE MONEY, THE METAL SHAVINGS WERE FOUND WHEN WE HAD THE TRANSMISSION FLUID CHANGED BEFORE WE TOOK A LONG TRIP OUT OF THE COUNTRY, TO CANADA. THE REPAIR SHOP NOTICE A PROBLEM AND WARNED US TO NOT WAIT TO LONG TO FIX THE PROBLEM. UPON FIXING THE TRANSMISSION THEY ALSO FOUND PIECES OF METAL FROM POSSIBLY THE GEARS WERE BREAKING UP OR THE HOUSING THAT HOLDS THE NEEDLE BEARINGS CRACKED AND WAS ADDING TO THE PROBLEM. WE CONTACTED CHRYSLER CORP. ABOUT THE PROBLEM , BUT ALL THEY WOULD DO IS, NOTHING, BECAUSE WE DID NOT PURCHASE A EXTENDED WARRANTY. THEIR WARRANTY WEB SITE STATED THAT 2007 MODELS PURCHASED AFTER JULY OF 2007, THAT THEY WERE GIVING A LIFETIME WARRANTY ON THE POWER TRAIN. SOUNDS TO ME , THEY EITHER FOUND OUT ABOUT THE PROBLEM , OR SOME OTHER REASON. NEVERTHELESS, THE MATERIAL USE WAS INADEQUATE, PROCESSES SUCH AS HARDENING OF THE GEARS, WERE WRONG, BUT YET PASSED INSPECTION. I COULD HAVE BEEN IN SERIOUS ACCIDENT IF THE METAL SHAVINGS, OR METAL PIECES GOT IN BETWEEN THE TEETH OF THE GEAR TRAVELING AT HIGHWAY SPEEDS. IT COST ME ABOUT $3,500.00 TO FIX THE TRANSMISSION. I SENT A LETTER TO CHRYSLER CORP. EXPLAINING THE PROBLEM, WITH COPIES OF THE REPAIR WORK DONE PLUS RENTAL CAR THAT WAS NEEDED FOR A WEEK. SOME MY HAVE AN EXTENDED WARRANTY SO, THEY DID NOT COMPLAIN. I FELL CHRYSLER SHOULD REIMBURSE ME FOR THIS. *TR

NHTSA ID 10366476 · filed Nov 16, 2010

I HAVE A 2007 CHRYSLER TOWN AND COUNTRY VAN WITH 20,000 MILES ON IT. I HAVE HAD THE FOLLOWING TRANSMISSIONS PROBLEMS WITH IT. TRANSMISSION PROBLEMS WITH 2007 CHRYSLER TOWN AND COUNTRY VAN. I HAVE HAD IT TO THE DEALER THREE TIME SO FAR FOR ERRATIC SHIFTING AND HAD SHIFTING AT LOW SPEEDS AND OTHER TRANSMISSION PROBLEMS. AFTER THE LAST TIME I HAD IT IN AND THE TECH FLASHED THE TRANSMISSION MODULE IT TOOK ABOUT A MONTH OF IN-TOWN DRIVING UNTIL IT STARTED DOING THE SAME THING AS BEFORE. ALONG WITH THIS THE FOLLOWING THINGS HAVE STARTED TO HAPPEN: 1. LOUD NOISE AND JERK WHILE MOVING VEHICLE FROM PARK TO DRIVE OR REVERSE. 2. LOW SPEED UP AND DOWN SHIFTING FROM FIRST TO SECOND GEAR WHILE IN PARKING LOTS OR UNDER 15 MILES AND HOUR.. 3. AFTER PLACING THE TRANSMISSION IN REVERSE THERE IS A (METALLIC) CLICKING NOISE WHEN YOU PUSH ON THE ACCELERATOR. 4. WHEN YOU PLACE THE VEHICLE IN REVERSE THERE IS A WHIRRING SOUND BEFORE THE CAR GOES INTO GEAR. 5. WHEN YOU ACCELERATE FROM A STOP TO HIGHWAY SPEEDS THERE IS A HARD SHIFT FROM FIRST TO SECOND AND THE AFTER THAT WHEN THE VEHICLE SHIFT INTO THE THIRD GEAR THERE IS A SHUDDER OR SLIPPING FEELING. 6. ON OCCASION WHEN PULLING UP TO A STOP LIGHT OR STOP SIGH THE VEHICLE WILL DOWNSHIFT WHEN IT COMPLETELY STOPPED. I HAVE BEEN TALKING TO THE DEALER AND FINALLY CONTACTED CHRYSLER ABOUT THE PROBLEM. SO FAR THERE HAS BEEN NOTHING DONE EXCEPT TO FLASH THE TRANSMISSION PER A SERVICE BULLETIN THEY HAD. *TR

NHTSA ID 10299963 · filed Jan 16, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

WHEN TURNING ON THE RIGHT TURN SIGNAL TO MAKE A TURN OUR 2007 CHRYSLER TOWN & COUNTRY WITH 20,00 MILES BUT OUT OF WARRANTY BECAUSE IT IS 38 MONTHS IN SERVICE, THE LEFT TURN INDICATOR FLASHER ON AS YOU START THE TURN , WHICH HAS CAUSED A NEAR MISS AS OTHER DRIVERS DO NOT KNOW IF ITS A RIGHT TURN OR LEFT TURN THIS IS A SAFETY ISSUE AND CHRYSLER SHOULD BE FORCED TO RECALL ALL 2006 2007 CHRYSLER TO REPLACED THE DEFECTIVE COMPONENTS TO CORRECT THIS PROBLEM. *TR

NHTSA ID 10362356 · filed Oct 25, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

THE A/C GROMMET IS LEAKING AT THE FIREWALL AND CAUSING THE PASSENGER SIDE OF THE VAN TO BECOME WET WHILE THE A/C IS ON. IF THE A/C IS RAN LONG ENOUGH THE DRIVERS SIDE ALSO BECOMES WET. I KNOW THERE IS A RECALL ON THESE STARTING FROM THE MANUFACTURING DATE OF FEBRUARY 2007 AND GOING UNTIL JUNE OR JULY 2008. MY VAN WAS MANUFACTURED IN JANUARY 2007. I BELIEVE THAT MY VAN SHOULD BE ADDED TO THE RECALL SINCE IT IS DOING THE SAME THING. PLEASE HELP US.

NHTSA ID 10606295 · filed Jun 9, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

WHILE DRIVING MY 2007 CHRYSLER TOWN AND COUNTY VAN AT A NORMAL HIGHWAY SPEED, A RED LIGHT CAME ON THAT INDICATED THAT THE AIRBAG SYSTEM WAS DEACTIVATED. I TOOK IT TO A CHRYSLER DEALER WHO CHARGED ME $160 TO FIX THE PROBLEM. WHEN I HAD GONE 3 MILES THE LIGHT CAME BACK ON. I THEN TOOK IT TO THE DODGE DEALER WHERE I HAD PURCHASED THE VAN. THEY DID A BETTER DIAGNOSTIC TEST AND SAID THEY COULD FIX IT BUT THEY WOULD NEED TO ORDER THE FAILED PART, WHICH WAS AN AIR BLADDER SENSOR THAT COST $1300. THEY ASKED ME TO PAY IN ADVANCE WHICH I DID, ABOUT A MONTH LATER THEY SAID THE PART WAS IN. I BROUGHT THE VAN IN, THEY TOLD ME THEY MADE A MISTAKE, THE PART WOULD BE IN NEXT MONTH. THIS NEXT MONTH, NEXT MONTH ROUTINE HAS BEEN GOING ON NOW FOR CLOSE TO TWO YEARS. DURING THIS TIME THE LIGHT IS INTERMITTENTLY ON AND OFF. I HAVE INVOLVED, THE SERVICE MANAGER, THE REGIONAL PARTS MANAGER AND CHRYSLER CUSTOMER CARE. THE DODGE PEOPLE HAVE BEEN FRIENDLY AND HELPFUL BUT UNABLE TO SOLVE THE PROBLEM. AFTER A YEAR CHRYSLER REIMBURSED ME 95% OF MY COST FOR THE PART WHICH NEVER ARRIVED, THEY CLOSED THE CASE AS SOLVED. THE PROBLEM WAS NEVER FIXED AND THE VAN IS STILL UNSAFE. I HAVE SPOKEN TO MANY MECHANICS ABOUT THIS AND THEY HAVE TOLD THIS IS A SERIOUS SAFETY ISSUE THAT CHRYSLER SHOULD FIX IT FOR FREE. CHRYSLER HAS REASSIGNED A NEW CUSTOMER CARE PERSON WHO TELLS ME THE PART WILL BE AVAILABLE NEXT MONTH AND NEXT MONTH AND HINT AT A COST NEAR $3000. I HAVE SPOKEN TO OTHER OWNERS OF CHRYSLER CARS AND THEY TOO HAVE HAD ISSUES WITH THE AIRBAG LIGHT. THEIR PROBLEMS WERE LESS INVOLVED THAN MINE BUT I SUSPECT THAT SOME OF THE SYSTEMS WERE JUST DEACTIVATED. I WONDER HOW MANY CHRYSLER VEHICLES ARE UNSAFE TO DRIVE DUE TO FAULTY AIR BAG SYSTEMS. I HAVE ALERTED MY ATTORNEY THAT IF I AM IN AN ACCIDENT AND THE AIRBAGS DO NOT DEPLOY AND I AM INJURED OR KILLED TO SUE CHRYSLER AND TELL THE MEDIA. *TR

NHTSA ID 10503792 · filed Mar 20, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

DEALER SOLD THE VEHICLE THAT WAS UNDER WARRANTY W/OUT FLOOR JACK. CALLED DEALER AND THEY WANTED TO CHARGE ME FOR IT , COMPLAINED TO CHRYSLER AND THEY SAID DEALER SHOULD CALL ME AND PROVIDE ME WITH THE FLOOR JACK. TO THIS DATE NOTHING. CALLED CHRYSLER 2 TIMES. NOTICED FLOOR JACK MISSING WHEN TIRE BLEW OUT ON THE FREEWAY . *TR

NHTSA ID 10243920 · filed Sep 29, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

APPARENT SIDEWALL FAILURE ON BRIDGESTONE TURANZA EL42 TIRE AT 4622 MILES ON A NEW MINIVAN. *NM

NHTSA ID 10182981 · filed Feb 19, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .