RoadVitals

2007 Chrysler Town&country Lwb

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Apr 27, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 23 NHTSA owner-reported complaints for the 2007 Chrysler Town&country Lwb, most frequently naming the body & structure, fuel system and interior & seats categories. 35 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure414.3%
  • Fuel system310.7%
  • Interior & seats310.7%
  • Electrical310.7%
  • Steering27.1%
  • Visibility27.1%
  • Suspension27.1%
  • Engine27.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Apr 27, 2017

THE VAN HAS SOME KIND OF ELECTRICAL PROBLEM AND WHEN WE HAD IT TESTED IT SAID THAT IT WAS THE RADIATOR FAN AND SOME KIND OF SENSOR

NHTSA ID
10981021
Incident
Feb 1, 2017
Fuel system
Filed Apr 14, 2017

THE E-VAP SYSTEM NOT WORKING AFTER ENGINE WAS REPLACED NO AIR CONDITIONING ,REPLACED EGR VAVLE

NHTSA ID
10978521
Incident
Mar 12, 2017
Mileage
158,860 mi
Fuel system
Filed Aug 15, 2016

THE VEHICLE OFTEN STALLS AFTER FILLING UP WITH GAS WITHIN 1 TO 2 MILES AFTER DEPARTING GAS STATION (DANGEROUS IN TRAFFIC)! I HEARD THIS IS HAPPENING ON MANY OTHER CHRYSLER PRODUCTS THAT HAVE BEEN RECALLED FOR 2006. HOWEVER IT IS ALSO HAPPENING ON MY 2007 TOWN & COUNTRY.

NHTSA ID
10896120
Incident
Feb 1, 2013
Mileage
45,000 mi
Body & structure
Filed Apr 11, 2015

I PURCHASED VEHICLE FROM A CHRYSLER DEALER IN MOBILE, AL IN NOVEMBER 2014,DID,NT REALLY USE THE A/C UNTIL MARCH 2015 AND THEN THERE WAS A WATER BUILD UP ON FLOOR, I CLEANED OUT DRAIN TUB BUT IT STILL LEAKED WATER ONTO FLOOR. *TR

NHTSA ID
10705102
Incident
Oct 12, 2014
Mileage
70,575 mi
EngineFuel system
Filed Sep 21, 2014

THIS IS A FREQUENTLY RECURRING ISSUE WITH THIS VEHICLE. EVER SINCE PURCHASE, THE VEHICLE WILL STALL OR ALMOST STALL FROM A STOP OR VERY LOW SPEED ACCELERATION WITHIN MINUTES OR LESS THAN FIVE MILES OF REFUELING. AFTER ABOUT 3 TO 5 SECONDS OF CRANKING, THE ENGINE WILL RESTART.. THIS CONDITION DOES NOT APPEAR TO BE AFFECTED BY WEATHER OR TEMPERATURE AT THE TIME OF INCIDENT. I TAKE CARE TO STOP THE REFUELING PROCESS IMMEDIATELY WHEN THE NOZZLE AT THE PUMP CLICKS SHUT. THE CONCERN IS THAT THIS STALLING OCCURS NORMALLY AT AN INTERSECTION AND I FEAR AT SOME POINT, THERE WILL BE A COLLISION. THE VEHICLE HAS BEEN WELL MAINTAINED AND I HAVE ALL SERVICE RECORDS SINCE PURCHASED IN 2009. THE CURRENT MILEAGE IS 105,000. *TR

NHTSA ID
10637809
Incident
Aug 22, 2009
Mileage
24,500 mi
Heating & air conditioning
Filed Jun 9, 2014

THE A/C GROMMET IS LEAKING AT THE FIREWALL AND CAUSING THE PASSENGER SIDE OF THE VAN TO BECOME WET WHILE THE A/C IS ON. IF THE A/C IS RAN LONG ENOUGH THE DRIVERS SIDE ALSO BECOMES WET. I KNOW THERE IS A RECALL ON THESE STARTING FROM THE MANUFACTURING DATE OF FEBRUARY 2007 AND GOING UNTIL JUNE OR JULY 2008. MY VAN WAS MANUFACTURED IN JANUARY 2007. I BELIEVE THAT MY VAN SHOULD BE ADDED TO THE RECALL SINCE IT IS DOING THE SAME THING. PLEASE HELP US.

NHTSA ID
10606295
Incident
Apr 1, 2014
Body & structureElectrical
Filed Nov 20, 2013

POWER SLIDING DOORS DO NOT FUNCTION PROPERLY. THEY DON'T OPEN MOST OF THE TIME AND WHEN THEY DO THEY ARE UNPREDICTABLE OPENING SOME AND THEN CLOSING ALL OF A SUDDEN. *TR

NHTSA ID
10553027
Incident
Jul 31, 2013
Mileage
94,400 mi
Airbags
Filed Mar 20, 2013

WHILE DRIVING MY 2007 CHRYSLER TOWN AND COUNTY VAN AT A NORMAL HIGHWAY SPEED, A RED LIGHT CAME ON THAT INDICATED THAT THE AIRBAG SYSTEM WAS DEACTIVATED. I TOOK IT TO A CHRYSLER DEALER WHO CHARGED ME $160 TO FIX THE PROBLEM. WHEN I HAD GONE 3 MILES THE LIGHT CAME BACK ON. I THEN TOOK IT TO THE DODGE DEALER WHERE I HAD PURCHASED THE VAN. THEY DID A BETTER DIAGNOSTIC TEST AND SAID THEY COULD FIX IT BUT THEY WOULD NEED TO ORDER THE FAILED PART, WHICH WAS AN AIR BLADDER SENSOR THAT COST $1300. THEY ASKED ME TO PAY IN ADVANCE WHICH I DID, ABOUT A MONTH LATER THEY SAID THE PART WAS IN. I BROUGHT THE VAN IN, THEY TOLD ME THEY MADE A MISTAKE, THE PART WOULD BE IN NEXT MONTH. THIS NEXT MONTH, NEXT MONTH ROUTINE HAS BEEN GOING ON NOW FOR CLOSE TO TWO YEARS. DURING THIS TIME THE LIGHT IS INTERMITTENTLY ON AND OFF. I HAVE INVOLVED, THE SERVICE MANAGER, THE REGIONAL PARTS MANAGER AND CHRYSLER CUSTOMER CARE. THE DODGE PEOPLE HAVE BEEN FRIENDLY AND HELPFUL BUT UNABLE TO SOLVE THE PROBLEM. AFTER A YEAR CHRYSLER REIMBURSED ME 95% OF MY COST FOR THE PART WHICH NEVER ARRIVED, THEY CLOSED THE CASE AS SOLVED. THE PROBLEM WAS NEVER FIXED AND THE VAN IS STILL UNSAFE. I HAVE SPOKEN TO MANY MECHANICS ABOUT THIS AND THEY HAVE TOLD THIS IS A SERIOUS SAFETY ISSUE THAT CHRYSLER SHOULD FIX IT FOR FREE. CHRYSLER HAS REASSIGNED A NEW CUSTOMER CARE PERSON WHO TELLS ME THE PART WILL BE AVAILABLE NEXT MONTH AND NEXT MONTH AND HINT AT A COST NEAR $3000. I HAVE SPOKEN TO OTHER OWNERS OF CHRYSLER CARS AND THEY TOO HAVE HAD ISSUES WITH THE AIRBAG LIGHT. THEIR PROBLEMS WERE LESS INVOLVED THAN MINE BUT I SUSPECT THAT SOME OF THE SYSTEMS WERE JUST DEACTIVATED. I WONDER HOW MANY CHRYSLER VEHICLES ARE UNSAFE TO DRIVE DUE TO FAULTY AIR BAG SYSTEMS. I HAVE ALERTED MY ATTORNEY THAT IF I AM IN AN ACCIDENT AND THE AIRBAGS DO NOT DEPLOY AND I AM INJURED OR KILLED TO SUE CHRYSLER AND TELL THE MEDIA. *TR

NHTSA ID
10503792
Incident
Jun 16, 2011
Mileage
70,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.