RoadVitals

2007 Coach And Equipment Phoenix

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 5, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Nov 19, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2007 Coach And Equipment Phoenix, most frequently naming the electrical category. 6 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V773000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 19, 2015
2,029 units potentially affected
The defect: Coach & Equipment Mfg Corp. (Coach & Equipment) is recalling certain model year 2006-2014 Alley Cat, Condor LT, Metro Lite, Pegasus, and Phoenix transit buses manufactured January 1, 2006, to September 18, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 18, 2015. Owners may contact Coach & Equipment customer service at 1-800-724-8464, or Ricon Customer Service at 1-800-322-2884. Coach & Equipment's number for this recall is 15E-068. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Coach and Equipment Mfg Corp.Manufacturer number 15E-068View on NHTSA.gov
14V612000

EQUIPMENT ADAPTIVE/MOBILITY

Oct 1, 2014
2,029 units potentially affected
The defect: Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain model year 2006-2014 Phoenix, Metro Lite, Pegasus, Condor LT, and Alley Cat transit buses manufactured January 1, 2006, to September 18, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy: Coach and Equipment will notify owners to contact Ricon Corporation who will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 27, 2014. Owners may contact Coach and Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884.
Coach and Equipment Mfg Corp.View on NHTSA.gov
12V281000

EQUIPMENT ADAPTIVE/MOBILITY

Jun 19, 2012
1,627 units potentially affected
The defect: COACH AND EQUIPMENT MANUFACTURING CORPORATION (COACH AND EQUIPMENT) IS RECALLING CERTAIN MODEL YEAR 2006-2010 PHOENIX, METRO-LITE AND PEGASUS TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
The risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.
The remedy: COACH AND EQUIPMENT WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT COACH AND EQUIPMENT MFG. CORP. AT 1-800-946-7513.
COACH AND EQUIPMENT MFG CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Dec 5, 2008

RECREATIONAL VEHICLE, BATTERY CABLE IS ROUTED OVER PROPANE LINE AND INSULATION OF CABLE IS WEARING WHERE THE ELECTRICAL CABLE CONTACTS IRON PROPANE PIPING. ADDITIONALLY, THE COACH BATTERIES ARE MOUNTED IN A LOCATION WHERE DEBRIS FROM REAR DUAL WHEELS DEPOSIT SIGNIFICANT DEBRIS AND BATTERY ARCHING COULD OCCUR. *TR

NHTSA ID
10250877
Incident
Dec 4, 2007
Mileage
19,600 mi

Compare model years

Complaint and recall counts across every year of this model

Coach And Equipment Phoenix by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025040—
2024030—
2023010—
2022010—
2021010—
2020020—
2019020—
2018020—
2017030—
2016030—
2015030—
2014040—
2013040—
2012020—
2011020—
2010020—
2009020—
2008020—
2007Viewing160—
2006070—
2005040—
2004010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.