RoadVitals

2014 Coach And Equipment Phoenix

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Sep 11, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2014 Coach And Equipment Phoenix. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V611000

EQUIPMENT ADAPTIVE/MOBILITY

Sep 11, 2018
121 units potentially affected
The defect: Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2013-2014 Coach and Equipment Condor LT, 2013-2017 Phoenix and Metro Lite and 2015 Pegasus transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
The risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
The remedy: Coach and Equipment has notified owners, and Ricon servicing dealers will replace the input cam, free of charge. The recall began September 27, 2018. Owners may contact Coach and Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884 or by emailing the Ricon at [email protected].
Coach and Equipment Mfg Corp.View on NHTSA.gov
16V375000

EQUIPMENT ADAPTIVE/MOBILITY

May 27, 2016
255 units potentially affected
The defect: Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain model year 2014-2015 Metro Lite buses manufactured October 1, 2014, to October 31, 2015, 2015 Pegasus buses manufactured August 1, 2015, to August 31, 2015, and 2014-2015 Phoenix buses manufactured September 1, 2014, to November 30, 2015, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy: Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Coach and Equipment Mfg Corp.View on NHTSA.gov
15V773000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 19, 2015
2,029 units potentially affected
The defect: Coach & Equipment Mfg Corp. (Coach & Equipment) is recalling certain model year 2006-2014 Alley Cat, Condor LT, Metro Lite, Pegasus, and Phoenix transit buses manufactured January 1, 2006, to September 18, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 18, 2015. Owners may contact Coach & Equipment customer service at 1-800-724-8464, or Ricon Customer Service at 1-800-322-2884. Coach & Equipment's number for this recall is 15E-068. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Coach and Equipment Mfg Corp.Manufacturer number 15E-068View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Coach And Equipment Phoenix by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025040—
2024030—
2023010—
2022010—
2021010—
2020020—
2019020—
2018020—
2017030—
2016030—
2015030—
2014Viewing040—
2013040—
2012020—
2011020—
2010020—
2009020—
2008020—
2007160—
2006070—
2005040—
2004010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.