RoadVitals

2024 Coach And Equipment Phoenix

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 22, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Coach And Equipment Phoenix. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V472000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP:CONTROLS/CONTROL WIRING

Jul 22, 2026
131 units potentially affected
The defect: Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix, and 2025-2026 Metrolite transit buses, equipped with certain S-Series wheelchair platform lifts. The electrical contactor may fail, preventing the controls from stopping the lift.
The risk: A wheelchair lift that continues to move while occupied increases the risk of injury.
The remedy: Dealers will correct the wiring by installing two diodes, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Coach and Equipment Mfg. Corp.View on NHTSA.gov
25V895000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Dec 19, 2025
37 units potentially affected
The defect: Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix transit buses equipped with a propane conversion kit with an aftermarket compressor. The alternator may contact and damage the fuel line.
The risk: A damaged fuel line may leak, increasing the risk of a fire.
The remedy: Dealers will inspect the alternator clearance and install additional brackets as necessary, free of charge. Owner notification letters were mailed January 8, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Coach and Equipment Mfg. Corp.View on NHTSA.gov
24V317000

SEATS

May 6, 2024
12 units potentially affected
The defect: Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024 Phoenix shuttle buses, equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism may not engage when the seat back is fully reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk: The seat back could release under the shoulder belt load, increasing the risk of injury during a crash.
The remedy: Coach and Equipment will direct owners to Freedman's instructions on how to inspect and repair the seat as necessary, free of charge. Owner notification letters were mailed May 13, 2024. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Coach and Equipment Mfg. Corp.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Coach And Equipment Phoenix by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025040—
2024Viewing030—
2023010—
2022010—
2021010—
2020020—
2019020—
2018020—
2017030—
2016030—
2015030—
2014040—
2013040—
2012020—
2011020—
2010020—
2009020—
2008020—
2007160—
2006070—
2005040—
2004010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.