RoadVitals

2011 Coachmen Concord Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 3, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 3, 2014

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2011 Coachmen Concord. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structureOther / unspecified
Filed Nov 3, 2014

FIRST, THE RV HAS AN ELECTRICAL SIDE STEP TO ENTER THE COACH. TWO SPOT WELDS HOLDING UP THE 200 LBS PLUS STEP CAME APART AND WAS HELD ONLY BY THE OTHER SIDE WHICH WAS HELD ALSO BY TWO SPOT WELDS. THE STEP IS INSTALLED IN FRONT OF THE DUAL REAR TIRES. IF THE STEP HAD COME OFF IT WOULD HAVE DAMAGED THE REAR TIRES AND ALSO MAY HAVE CAUSED DAMAGE OR AN ACCIDENT BY A VEHICLE TRAVELING BEHIND THE RV. SOLUTION WOULD BE TO BOLT THE STEP ON OR WELD THE ATTACHMENT PLATE USING MORE THAN JUST TWO SPOT WELDS.SINCE THERE WAS NO WAY TO BOLT THE STEP TO THE RV, ADDITIONAL WELDS WERE PLACED ON THE ATTACHMENT PLATE. SECOND SAFETY ISSUE. THE UNIT CAME WITH A JENSEN VR209TP, THREE CAMERA VIDEO SYSTEM (RIGHT SIDE AND LEFT SIDE CAMERA AND ONE REAR CAMERA). THE IMAGES WERE BLACK AND WHITE AND THE IMAGES ON THE MONITOR HAVE ALWAYS BEEN VERY POOR. DURING THE DAYTIME ESPECIALLY, IF THERE IS A SHADOW CREATED BY THE SUN THE MONITOR SHOWS A BLACK SHADOW ON THE MONITOR AND THIS PREVENT BEING ABLE TO SEE ANOTHER VEHICLE OR A PERSON OR CHILD BEHIND THE COACH. I HAVE NOT HAD AN ACCIDENT BECAUSE I GET MY WIFE TO GET OUT OF THE COACH AND CHECK THE BACK OF THE RV FOR ANY HAZARD. I HAVE RECENTLY FOUND OUT THIS IS A COLOR MONITOR AND THE RV MANUFACTURER PUT BLACK AND WHITE CAMERAS ON A COLOR MONITOR. APPARENTLY, THIS WAS DONE TO SAVE MONEY FOR THE MANUFACTURER AND AS A RESULT IT HAS CREATED A SAFETY HAZARD. I AM IN THE PROCESS OF GETTING SOME TYPE OF RESOLUTION FOR THIS ISSUE WITH THE DEALER AND THE MANUFACTURER. A BLACK AND WHITE MONITOR SHOULD NEVER BE PUT ON A RV OR ANY VEHICLE. I AM SIMPLY REPORTING THIS BECAUSE I AM SURE THAT THIS ABOVE MENTIONED ISSUE INVOLVED OTHER COACHMAN VEHICLES. *TR

NHTSA ID
10652297
Incident
Aug 24, 2011
Mileage
5,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .