RoadVitals

2000 Coachmen Santara

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 25, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 14, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2000 Coachmen Santara, most frequently naming the tires & wheels category. 2 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 14, 2003
19,110 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.
COACHMEN RV COMPANY, LLCView on NHTSA.gov

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Sep 13, 2000
2,688 units potentially affected
The defect: VEHICLE DESCRIPTION: CLASS A AND C MOTOR HOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES BUILT BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
The risk: SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
The remedy: AM-SAFE IN NOTIFYING CUSTOMERS THAT THEY WILL INSPECT AND REPLACE THE DEFECTIVE BUCKLE ASSEMBLIES FREE OF CHARGE.
COACHMEN INDUSTRIES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Aug 25, 2004

(REAR INSIDE DUAL) FIRESTONE STEELEX RADIAL R4SII , LT225/75/R16 TIRE EXPLODED ON COACHMEN 2000 MOTOR HOME AT 60 MPH AND 81 DEGREES F. TIRES HAD JUST BEEN CHECKED AND INFLATED TO 80 PSI 12 MILES PRIOR TO BLOW OUT. SOME DAMAGE DONE TO COACH AS TREAD SEPARATION OCCURRED. 15,700 MILES ON ODOMETER.*AK

NHTSA ID
10088525
Incident
Aug 24, 2004
Mileage
15,700 mi
Tires & wheels
Filed Jun 26, 2002

CONSUMER STATED WHILE DRIVING, THE INNER PASSENGER SIDE DUAL TIRE EXPERIENCED TREAD SEPARATION, AFTER INSPECTING THE TIRE MORE CLOSELY, CONSUMER DISCOVERED CRACKS IN THE SIDEWALL, PRIOR TO FAILURE CONSUMER WAS ASSURED THAT TIRES WERE NOT A PART OF THE RECALL. RADIAL R4S LT225/75R16 TIRES (DOT# UNKNOWN). *TT *JB

NHTSA ID
566269

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

4094

STRUCTURE:BODY

SLIDE ROOM ROOF MODIFICATIONS. *YD

4082B

STRUCTURE

SUBJECT REGARDING AN ADDENDUM TO THE SLIDE OUT ROOM EXTERIOR SEALING MODIFICATIONS. *TT

4076

STRUCTURE:BODY:HOOD

SOME RETAIL CUSTOMERS MAY COMPLAIN ABOUT A HIGH PITCHED WHISTLE CONDITION FROM THE FRONT HOOD GRILL AT HIGHWAY SPEEDS ON CERTAIN CLASS A MOTORHOMES. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Coachmen Santara by model year
YearComplaintsRecallsInvestigationsIssue Index
2006010
2005060
2004060
2003120
2002120
2001220
2000Viewing220
1999520
1998510
1997310
1996210
1995310
1994320
1993220

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.