RoadVitals

2020 Coachmen Viking

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 20, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 12, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Coachmen Viking, most frequently naming the body & structure category. 1 safety recall has been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V075000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Feb 12, 2020
4,464 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
The risk: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
The remedy: Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574-642-0606, East and West customer service at 1-574-264-6664 or Cherokee customer service at 1-877-426-5337. Forest River's number for this recall is 51-1133.
Forest River, Inc.Manufacturer number 51-1133View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 20, 2020

TL* THE CONTACT OWNS A 2020 COACHMEN VIKING. THE CONTACT STATED THAT THE CAMPER LEAKED WATER AND CAUSED THE SEAMS TO DETACH. THE CONTACT STATED THAT THE STAPLES HOLDING THE WALL PAPER LOOSENED. THE CONTACT STATED THAT THE CAMPER WAS USED ONLY ONCE. THE CONTACT CALLED THE SANDHILL BOAT COMPANY LOCATED AT 3825 RHEA COUNTY HWY, DAYTON, TN 37321 AND WAS INFORMED TO HAVE THE RV TAKEN IN FOR THE REPAIRS. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD TAKE BETWEEN 1-3 MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11340451
Incident
Mar 5, 2020

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

1201472

EQUIPMENT; STRUCTURE

This document will help a dealer fix a vehicles rear entry where the chassis may be sagging.

1211290

COMMUNICATION: VEHICLE TO INFRASTRUCTURE; STRUCTURE

The Unloaded Vehicle Weight (UVW) listed on the Federal Placard and Cargo Carrying Capacity (CCC) label have the potential to be higher than the actual weight therefore increasing the carrying capacity of the vehicle.

1211188

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Certain vehicles may have been manufactured without a secondary cooling fan, which is required for proper function of the Liquid Propane/Electric Refrigerator. If the fan is not installed the refrigerators internal thermostat may turn the refrigerator off.

CV1-4

ELECTRICAL SYSTEM; EQUIPMENT

Provide an update that would prevent possible message corruption that could take place on the RVC network.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Coachmen Viking by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2024010—
2023000—
2022120—
2021010—
2020Viewing110—
2019120—
2018110—
2017020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.