RoadVitals

2009 Collins Mid Bus Super Guide

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Sep 26, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2009 Collins Mid Bus Super Guide. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V600000

EQUIPMENT ADAPTIVE/MOBILITY

Sep 26, 2014
2,332 units potentially affected
The defect: Collins Bus Corporation (Collins) is recalling certain model year 2006-2014 Collins and Mid Bus Super Bantam, Grand Bantam, Super Guide, Grand Guide, DE416WR, DH416WR, and DE516WR school buses manufactured January 1, 2006, to June 16, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy: Collins will notify owners, and dealers will install a supplemental platform support bumper kit. Any platform that has already started cracking will be replaced, free of charge. The began on December 15, 2014. Owners may contact Collins customer service at 1-800-533-1850 or Ricon customer service at 1-800-322-2884.
Collins Bus CorporationView on NHTSA.gov
13V469000

ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

Sep 25, 2013
251 units potentially affected
The defect: Collins Bus Corporation (Collins) is recalling certain model year 2009-2010 Bantam, Super Bantam, Grand Bantam, Mid Bus Guide, Super Guide, and Grand Guide school buses manufactured September 2009 through April 2010, and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits, causing the circuit board to develop high resistance.
The risk: High resistance may cause the board to overheat, increasing the risk of a fire.
The remedy: Collins will notify owners, and dealers will inspect and, if necessary, replace the circuit board free of charge. The recall began on December 4, 2013. Owners may contact Collins at 1-800-533-1850.
Collins Bus CorporationView on NHTSA.gov
09V472000

EQUIPMENT ADAPTIVE/MOBILITY

Dec 11, 2009
63 units potentially affected
The defect: COLLINS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 GRAND BANTAM, SUPER BANTAM, MID BUS GRAND GUIDE, AND MID BUS SUPER GUIDE SCHOOL BUSES MANUFACTURED FROM FEBRUARY 14 TO OCTOBER 19, 2009, EQUIPPED WITH A BRAUN NCL917IB-2 CENTURY WHEELCHAIR LIFT. THE TOE STOP INNER BARRIER AND PLATFORM MAY NOT BE ADJUSTED CORRECTLY POSSIBLY ALLOWING THE UNIT TO BE MOVED TO THE STOW POSITION. THESE WHEELCHAIR LEFTS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES."
The risk: SHOULD THE LIFT BEGIN TO STOW WHILE IT IS IN USE, SERIOUS INJURY OR DEATH COULD OCCUR TO THE LIFT USER.
The remedy: COLLINS WILL NOTIFY OWNERS AND BRAUN DEALERS WILL PERFORM THE REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 17, 2009. OWNERS MAY CONTACT COLLINS BUS SERVICE AT 1-800-533-1850 EXT 424.
COLLINS BUS CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Collins Mid Bus Super Guide by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010—
2013010—
2012010—
2011010—
2010030—
2009Viewing040—
2008050—
2007020—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.