RoadVitals

Collins Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1984–2015

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Collins model year it names.
8
Safety recallsDistinct NHTSA recall campaigns covering at least one Collins model year. One campaign can cover several models and many model years; it is counted once here.
66
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
Models coveredModels with at least one model year that has enough NHTSA data to publish.
16
9 model years

Overview

Our database holds 8 NHTSA owner-reported complaints filed against Collins vehicles. Our database also holds 66 safety recall campaigns and 4 NHTSA investigations covering at least one Collins model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Collins models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Collins models with published safety data
ModelModel yearsComplaintsRecalls
Bantam1999323
Ambulance198422
Grand Bantam1998127
DE416WR2013–201504
DE516201304
DE516WR2011–201406
DH4002012–201405
DH4162012–201405
DH416WR2012–201404
DH5002012–201407
DH5162013–201406
DH516WR201202
Mid Bus Grand Guide2010–201405
SH4002012–201304
SL4002012–201404
SL408201402

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 8 newest campaigns covering a Collins vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V6990006 Collins models

EQUIPMENT:OTHER:LABELSCollins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

19V7490004 Collins models

BACK OVER PREVENTION: SENSING SYSTEM: CAMERACollins Bus Corporation (Collins Bus) is recalling certain 2018-2019 TL400, TL408, TH400 and TH408 school buses. The school buses may have been manufactured without a rear backup camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

19V2110009 Collins models

SEATS:BARRIERSCollins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers. In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

18V9240006 Collins models

SEATSCollins Bus Corporation (Collins) is recalling certain 2018 SH, DH, P24, T22, T24 and TH buses. Bolts that connect the legs to the passenger seats may not have been properly tightened.

18V696000School Bus

SEATSCollins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

18V584000School Bus

EQUIPMENT ADAPTIVE/MOBILITYCollins Bus Corporation (Collins Bus) is recalling certain 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

16V310000DE516, DH416

SEATSCollins Bus Corporation (Collins) is recalling certain 2016 DH416 school buses manufactured February 18, 2016, to February 19, 2016 built on Ford chassis, and 2016 DE516 school buses manufactured January 18, 2016, to February 19, 2016 built on Chevrolet chassis. These vehicles are equipped with seats that may separate from the base frame due to bolt failure. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety System (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

16V03100014 Collins models

OTHER:SCHOOL BUS STOP ARM ASSEMBLYCollins Bus Corporation (Collins) is recalling certain model year 2015 DE416, DE416WR, DE500, DE516, DE516WR, DH400, DH416, DH416WR, DH500, DH516, SH400, SL400, TH400, and TL400 school buses manufactured May 1, 2015, to December 21, 2015, equipped with certain Transpec T6000, T6100, and T7000 series school bus stop arms. The affected stop arms have a reflective decal that may peel loose from the stop arm. As such, these stop arms fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 131, "School Bus Pedestrian Safety Devices."

Go straight to a Collins model year

One published model year for each Collins model, ordered by owner-reported complaint volume

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Each page links the years either side of it, so every model year we publish for a model is reachable from its entry here.

Browse by model year

Every year with at least one publishable Collins model year

Data sources

Data on this page last refreshed .